Dell M4700 Manual

							Dell Precision Mobile Workstation M4700
Owner's Manual
Regulatory Model: P21F
Regulatory Type: P21F001 
						

							Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the 
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property 
laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names 
mentioned herein may be trademarks of their respective companies.
2014 - 09
Rev. A02 
						

							Contents
1 Working on Your Computer.......................................................................................................6
Before Working Inside Your Computer.....................................................................................................................6
Recommended Tools................................................................................................................................\
................7
Turning Off Your Computer................................................................................................................................\
.......7
After Working Inside Your Computer........................................................................................................................8
2 Removing and Installing Components.....................................................................................9
Removing the Secure Digital (SD) Card....................................................................................................................9
Installing the SD Card................................................................................................................................\
...............9
Removing the ExpressCard................................................................................................................................\
.......9
Installing the ExpressCard................................................................................................................................\
........9
Removing the Battery................................................................................................................................\
...............9
Installing the Battery................................................................................................................................\
..............10
Removing the Subscriber Identity Module (SIM) Card...........................................................................................10
Installing the Subscriber Identity Module (SIM) Card............................................................................................11
Removing the Base Cover................................................................................................................................\
.......11
Installing the Base Cover................................................................................................................................\
........13
Removing the Keyboard Trim................................................................................................................................\
..13
Installing the Keyboard Trim................................................................................................................................\
...14
Removing the Keyboard................................................................................................................................\
..........15
Installing the Keyboard................................................................................................................................\
...........17
Removing the Primary Memory..............................................................................................................................18
Installing the Primary Memory...............................................................................................................................18
Removing the Secondary Memory.........................................................................................................................19
Installing the Secondary Memory..........................................................................................................................19
Removing the Optical Drive................................................................................................................................\
....19
Installing the Optical Drive................................................................................................................................\
.....21
Removing the Hard Drive................................................................................................................................\
........21
Installing the Hard Drive................................................................................................................................\
.........22
Removing the Wireless Local Area Network (WLAN) Card...................................................................................22
Installing the Wireless Local Area Network (WLAN) Card....................................................................................23
Removing Wireless Wide Area Network (WWAN) Card (Optional).......................................................................23
Installing the Wireless Wide Area Network (WWAN) Card (Optional)..................................................................23
Removing the Bluetooth Module............................................................................................................................23
Installing the Bluetooth Module.............................................................................................................................24
Removing the Processor Fan................................................................................................................................\
..25
Installing the Processor Fan................................................................................................................................\
...25
Removing the Video-Card Fan................................................................................................................................26 
						

							Installing the Video-Card Fan................................................................................................................................\
.26
Removing the Coin-Cell Battery..............................................................................................................................26
Installing the Coin-Cell Battery...............................................................................................................................27
Removing the Palmrest................................................................................................................................\
...........27
Installing the Palmrest................................................................................................................................\
............30
Removing the ExpressCard Module........................................................................................................................31
Installing the ExpressCard Module.........................................................................................................................32
Removing The Heat Sink................................................................................................................................\
.........33
Installing the Heat Sink................................................................................................................................\
...........33
Removing the Processor................................................................................................................................\
.........34
Installing the Processor................................................................................................................................\
..........34
Removing the Video-Card Heat Sink.......................................................................................................................34
Installing the Video-Card Heat Sink........................................................................................................................36
Removing the Video Card................................................................................................................................\
.......37
Installing the Video Card................................................................................................................................\
.........37
Removing the Input/Output (I/O) Board..................................................................................................................38
Installing the I/O Board................................................................................................................................\
...........39
Removing the Switch Board................................................................................................................................\
...39
Installing the Switch Board................................................................................................................................\
....40
Removing the Unified Security Hub (USH) Board...................................................................................................40
Installing the USH Board................................................................................................................................\
........41
Removing the Display Assembly.............................................................................................................................41
Installing the Display Assembly..............................................................................................................................44
Removing the Hinge Cover................................................................................................................................\
.....44
Installing the Hinge Cover................................................................................................................................\
.......45
Removing the System Board................................................................................................................................\
...45
Installing the System Board................................................................................................................................\
....48
Removing the Power-Connector Port.....................................................................................................................49
Installing the Power-Connector Port......................................................................................................................49
Removing the Display Bezel................................................................................................................................\
...50
Installing the Display Bezel................................................................................................................................\
.....51
Removing the Display Panel................................................................................................................................\
...52
Installing the Display Panel................................................................................................................................\
....55
Removing the Camera................................................................................................................................\
.............55
Installing the Camera................................................................................................................................\
..............55
3 System Setup.............................................................................................................................56
Boot Sequence................................................................................................................................\
.......................56
Navigation Keys................................................................................................................................\
......................56
System Setup Options................................................................................................................................\
.............57
Updating the BIOS ................................................................................................................................\
.................64
System and Setup Password................................................................................................................................\
..65 
						

							Assigning a System Password and Setup Password......................................................................................65
Deleting or Changing an Existing System and/or Setup Password..................................................................66
4 Diagnostics................................................................................................................................\
.67
Enhanced Pre-Boot System Assessment (ePSA) Diagnostics...............................................................................67
5 Troubleshooting Your Computer.............................................................................................68
Device Status Lights................................................................................................................................\
...............68
Battery Status Lights................................................................................................................................\
..............69
Technical Specification................................................................................................................................\
..........69
6 Specifications............................................................................................................................76
Technical Specification................................................................................................................................\
..........76
7 Contacting Dell..........................................................................................................................83
Contacting Dell................................................................................................................................\
.......................83 
						

							1
Working on Your Computer
 
Before Working Inside Your Computer
Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your 
personal safety. Unless otherwise noted, each procedure included in this document assumes that the following  conditions exist:
•You have read the safety information that shipped with your computer.
•A component can be replaced or--if purchased separately--installed by performing the removal procedure in 
reverse order.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For 
additional safety best practices information, see the Regulatory Compliance Homepage at 
www.dell.com/
regulatory_compliance 
CAUTION: Many repairs may only be done by a certified service technician. You should only perform 
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or 
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your 
warranty. Read and follow the safety instructions that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically 
touching an unpainted metal surface, such as a connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a 
card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its  pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some 
cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs  before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any 
connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
To avoid damaging your computer, perform the following steps before you begin working inside the computer.
1.Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
2.Turn off your computer (see Turning Off Your Computer).
3.If the computer is connected to a docking device (docked) such as the optional Media Base or Battery Slice,  undock it.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the 
cable from the network device.
4.Disconnect all network cables from the computer.
5.Disconnect your computer and all attached devices from their electrical outlets.
6.Close the display and turn the computer upside-down on a flat work surface.
6 
						

							NOTE: To avoid damaging the system board, you must remove the main battery before you service the 
computer.
7.Remove the main battery.
8.Turn the computer top-side up.
9.Open the display.
10.Press the power button to ground the system board.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before 
opening the display.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal 
surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted 
metal surface to dissipate static electricity, which could harm internal components.
11.Remove any installed ExpressCards or Smart Cards from the appropriate slots.
Recommended Tools
The procedures in this document may require the following tools:
•Small flat-blade screwdriver
•#0 Phillips screwdriver
•#1 Phillips screwdriver
•Small plastic scribe
Turning Off Your Computer
CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your 
computer.
1.Shut down the operating system:
•In Windows 8:
–Using a touch-enabled device:
a.Swipe in from the right edge of the screen, opening the Charms menu and select Settings.
b.Select the  and then select Shut down
–Using a mouse:
a.Point to upper-right corner of the screen and click Settings. 
b.Click the  and select Shut down.
•In Windows 7:
1.Click Start.
2.Click Shut Down.
or
1.Click Start.
7 
						

							2.Click the arrow in the lower-right corner of the Start menu as shown below, and then click Shut Down..
2.Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not 
automatically turn off when you shut down your operating system, press and hold the power button for about 4 
seconds to turn them off.
After Working Inside Your Computer
After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before 
turning on your computer.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do 
not use batteries designed for other Dell computers.
1.Connect any external devices, such as a port replicator, battery slice, or media base, and replace any cards, such 
as an ExpressCard.
2.Connect any telephone or network cables to your computer.
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the 
computer.
3.Replace the battery.
4.Connect your computer and all attached devices to their electrical outlets.
5.Turn on your computer.
8 
						

							2
Removing and Installing Components
This section provides detailed information on how to remove or install the components from your computer.
Removing the Secure Digital (SD) Card
1.Follow the procedures in Before Working Inside Your Computer.
2.Press in on the SD card to release it from the computer. Slide the SD card out of the computer.
Installing the SD Card
1.Push in the SD card into its slot until it clicks into place.
2.Follow the procedures in After Working Inside Your Computer.
Removing the ExpressCard
1.Follow the procedures in Before Working Inside Your Computer.
2.Press in on the ExpressCard to release it from the computer. Slide the ExpressCard out of the computer.
Installing the ExpressCard
1.Slide the ExpressCard into its slot until it clicks into place.
2.Follow the procedures in After Working Inside Your Computer.
Removing the Battery
1.Follow the procedures in Before Working Inside Your Computer.
2.Slide the release latch to unlock the battery.
9 
						

							3.Flip and remove the battery from the computer.
Installing the Battery
1.Slide the battery into its slot until it clicks into place.
2.Follow the procedures in After Working Inside Your Computer.
Removing the Subscriber Identity Module (SIM) Card
1.Follow the procedures in Before Working Inside Your Computer.
2.Remove the battery.
10