Dell Inspiron Cpi Service Guide

System Error Messages 3-5
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The following table lists (in alphabetical order) system error messages that 
may appear on the display during the boot routine or during normal computer 
operation.
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Auxiliary device 
failureIntegrated touch pad or 
external PS/2 mouse 
failed.Integrated touch pad 
or external PS/2 
mouse faulty.
Bad command or 
File NameCommand entered does 
not exist or is not in path-
name specified.Bad...

3-6 Dell Latitude CP and CPi Service Manual 
Diskette write-
protectedDiskette is write-
protected; operation 
cannot be completed.Diskette write-
protected.
Drive not readyThe diskette may be miss-
ing from or improperly 
installed in the diskette 
drive.Defective or unfor-
matted diskette.
Error reading 
PCMCIA cardComputer cannot identify 
PC Card.PC Card faulty, 
improperly seated, 
or improperly config-
ured. System board 
faulty.
PC Card software 
faulty or incorrectly 
installed.
Extended memory...

System Error Messages 3-7
Invalid 
configuration 
information — 
please run 
System Setup 
programSystem Setup contains 
invalid settings. System Setup 
program contains 
incorrect settings.
NVRAM reserve 
battery weak or 
depleted.
Keyboard control-
ler failureKeyboard controller not 
responding.Cable or connector 
loose, or keyboard 
faulty.
Keyboard clock 
line failure
Keyboard data 
line failureKeyboard not responding. Cable or connector 
loose, or keyboard 
faulty.
Keyboard stuck 
key...

3-8 Dell Latitude CP and CPi Service Manual 
Memory data line 
failure at 
address, read 
value expecting 
value
Memory double word 
logic failure at 
a
ddress, read 
value expecting 
value
Memory odd/even 
logic failure at 
address, read 
value expecting 
value
Memory write/read 
failure at 
address, read 
value expecting 
value
Memory not operating 
properly.Installed memory 
module faulty or 
improperly seated.
No boot device 
availableComputer not recognizing 
diskette drive or hard-disk 
drive from...

System Error Messages 3-9
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The diagnostics contains tests that aid in troubleshooting the computer. If 
needed, see Chapter 4, “Running the Dell Diagnostics,” in the 
Reference and 
Troubleshooting Guide
. The diagnostics diskette contains the following test 
groups:
‡RAM — Tests the main memory
‡System Set — Tests the system board’s primary functions
‡Video — Tests the video subsystem
‡Keyboard — Tests the keyboard subsystem
‡Mouse — Tests the mouse/touch-pad subsystem...

3-10 Dell Latitude CP and CPi Service Manual 
‡SCSI Devices — Tests the SCSI controller in the C/Port APR or the C/Dock 
Expansion Station
‡Network Interface — Tests the network controller in the C/Port APR or the 
C/Dock Expansion Station
‡Audio — Tests the built-in sound subsystem
‡Other — Tests the cooling fan, which works with the air intake on the com-
puter as part of the automatic thermal management system.
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Removing and Replacing Parts 4-1
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This chapter provides instructions for removing and replacing field-
replaceable components, assemblies, and subassemblies. Unless otherwise 
noted, each procedure in this chapter assumes the following:
‡The computer and any attached peripherals are turned off, and the periph-
erals are disconnected from the I/O panel on the back of the computer.
‡A part can be replaced by performing the removal procedure in reverse 
order.
When the...

4-2 Dell Latitude CP and CPi Service Manual
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Most of the procedures in this guide require the use of one or more of the fol-
lowing tools:
‡Number 1 magnetized Phillips-head screwdriver
‡Small flat-blade screwdriver
‡Small plastic scribe
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Before you start to work on the computer, perform the following steps:
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Removing and Replacing Parts 4-3
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Slide the battery bay latch away from the center of the computer. Then 
slide the battery out of the battery bay (see Figure 4-2).
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4-4 Dell Latitude CP and CPi Service Manual
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Some of the computer’s interface connectors are zero insertion force (ZIF) con-
nectors. These connectors are not removable, but they must be released to 
disconnect a cable from them 
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To disconnect an interface cable from a ZIF connector, follow these steps:
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