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dell inspiron 8200 User Manual

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Page 31

Solving Problems: Dell Inspiron 8200
Connect the modem directly to the telephone wall jack— 
If you have other telephone devices sharing the line, such as an answeri\
ng 
machine, fax machine, surge protector, or line splitter, then bypass the\
m 
and use the telephone line to connect the modem directly to the telephon\
e 
wall jack.
Check the connection— 
Verify that the telephone line is connected to the modem.
Check the telephone line— 
Try using a different telephone line. If you are using a line...

Page 32

Solving Problems: Dell Inspiron 8200
Verify that the modem is communicating with Windows 1.  Click the Start button and click Control Panel. 
2.  Click Printers and Other Hardware. 
3.  Click Phone and Modem Options. 
4.  Click the Modems tab. 
5.  Click the COM port for your modem. 
6.  Click Properties, click the Diagnostics tab, and then click Query  Modem to verify that the modem is communicating with Windows. 
If all commands receive responses, the modem is operating properly.
Scanner Problems
Check...

Page 33

Solving Problems: Dell Inspiron 8200
Check the touch pad settings 1.  Click the Start button, click Control Panel, and then click Printers  and Other Hardware. 
2.  Click Mouse. 
3.  Try adjusting the settings. 
Check the mouse cable— 
Shut down the computer. Disconnect the mouse cable and check it for 
damage. For PS/2 cables, check the cable connector for bent or broken 
pins. Firmly reconnect the cable.
If you are using a mouse extension cable, disconnect it and connect the \
mouse directly to the...

Page 34

Solving Problems: Dell Inspiron 8200
Check the keyboard cable— 
Shut down the computer. Disconnect the keyboard cable and check it for 
damage. For PS/2 cables, check the cable connector for bent or broken 
pins. Firmly reconnect the cable.
If you are using a keyboard extension cable, disconnect it and connect t\
he 
keyboard directly to the computer.
Check the external keyboard 1.  Turn off the computer, wait 1 minute, and turn it on again. 
2.  Verify that the numbers, capitals, and scroll lock lights...

Page 35

Solving Problems: Dell Inspiron 8200
Disable the numeric keypad— Press  to disable the numeric keypad 
if numbers are displayed instead of letters. Verify that the numbers loc\
k 
light is not lit.
Drive Problems
HINT: For information on saving files to a floppy disk, see the Tell Me How help 
file. To access the help file, see 
Accessing Help. 
If you cannot save a file to a floppy disk drive 
Ensure that Windows® recognizes the drive— 
Click the Start button and click My Computer. If the drive is not...

Page 36

Solving Problems: Dell Inspiron 8200
 
Try another floppy disk— Insert another disk to eliminate the possibility 
that the original disk is defective.
Reinstall the drive 
1.  Save and close any open files, exit any open programs, and shut  down the computer. 
2.  If the drive is installed in the module bay, remove the drive. 
If the drive is a fixed drive, review 
Check the drive for errors.
3.  Reinstall the drive. 
4.  Turn on the computer. 
Clean the drive— See Cleaning Your Computer in the Tell Me...

Page 37

Solving Problems: Dell Inspiron 8200
Ensure that Windows® recognizes the drive— Click the Start button 
and click My Computer. If the drive is not listed, perform a full scan with 
your antivirus software to check for and remove viruses. Viruses can 
sometimes prevent Windows from recognizing the drive. Insert a bootable \
disk and restart the computer. Verify that the 
 light is blinking, 
indicating normal operation.
Try another disc— Insert another disc to eliminate the possibility that the 
original...

Page 38

Solving Problems: Dell Inspiron 8200
Check the drive for errors 
If the drive is a fixed optical drive:1.  Remove the hard drive and floppy drive. 
2.  Insert the Drivers and Utilities CD for your computer and turn on the  computer. 
3.  Verify that the 
 light is blinking, indicating normal operation. 
If you cannot eject the CD, CD-RW, or DVD drive 
tray 
1.  Ensure that the computer is turned off. 
2.  Straighten a paper clip and insert one end into the eject hole at th\
e  front of the drive; push...

Page 39

Solving Problems: Dell Inspiron 8200
Exit all other open programs— Exiting all other open programs before 
writing to the CD-RW may alleviate the problem.
If you have problems with a hard drive 
Allow the computer to cool before turning it on— A hot hard drive may 
prevent the operating system from starting. Try allowing the computer to\
 
return to room temperature before turning it on.
Check the drive for errors 1.  Click the Start button and click My Computer. 
2.  Right-click the drive letter (local...

Page 40

Solving Problems: Dell Inspiron 8200
Network Problems
Check the network cable connector— 
Ensure that the network cable connector is firmly connected to the 
connector on the computer and the network wall jack.
Check the network lights on the network connector— 
A green or red-orange status light indicates that the network connection\
 is 
active. If this status light is not lit, try replacing the network cable\
. The 
amber light indicates that the network adapter driver is loaded and the \
adapter is...
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