dell inspiron 8000 User Manual
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Solving Problems : Dell Inspiron 8000 Check the network cable connector— Ensure that the network cable connector is firmly connected to the connector on the computer and the network wall jack. Check the network lights on the network connector— Green indicates that the network connection is active. If the status light is not green, try replacing the network cable. Amber indicates that the network card driver is loaded and the card is detecting activity. Restart the computer— Try to log on to the network again. Contact your network administrator— Verify that your network settings are correct and that the network is functioning. Windows® Error Messages x: is not accessible. The device is not ready— Insert a disk into the drive and try again. A filename cannot contain any of the following characters: / : * ? < > |— Do not use these characters in filenames. Not enough memory or resources. Close some programs and try again— You have too many programs open. Close all windows and open the program that you want to use. The file being copied is too large for the destination drive— The file that you are trying to copy is too large to fit on the disk, or the disk is too full. Try copying the file to a different disk or use a larger capacity disk. file:///F|/Service%20Manuals/Dell/Inspiron/8000/solving.htm (14 of 19)\ [2/28/2004 7:32:47 AM]
Solving Problems : Dell Inspiron 8000 A required .DLL file was not found— The program that you are trying to open is missing an essential file. To remove and then reinstall the program: Windows Me:1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the Add/Remove Programs icon. 3. Select the program that you want to remove. 4. Click Add/Remove and follow the prompts on the screen. 5. See the program documentation for installation instructions. Windows 2000: 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the Add/Remove Programs icon. 3. Select the program that you want to remove. 4. Click Change/Remove and follow the prompts on the screen. 5. See the program documentation for installation instructions. General Program Problems A program crashes See the software documentation— Many software manufacturers maintain websites with information that may help you to solve the problem. A program stops responding file:///F|/Service%20Manuals/Dell/Inspiron/8000/solving.htm (15 of 19)\ [2/28/2004 7:32:47 AM]
Solving Problems : Dell Inspiron 8000 Press — In the Close Program window, select the program that is no longer responding. Then click End Task. A solid blue screen appears Turn the computer off— If the computer does not respond to a keystroke or a proper shutdown, press the power button until the computer turns off. Press the power button again to restart the computer. The solid blue screen appears because you were not able to perform a proper Windows shutdown. ScanDisk will automatically run during the start-up process. Follow the instructions on the screen. E-Mail Problems Review Sending and Receiving E-mail— See Setting Up in the Dell Solutions Guide that came with your computer. Ensure that you are connected to the Internet— With the Outlook Express e-mail program open, click File. If Work Offline has a check next to it, click the check to remove it and connect to the Internet. If Your Computer Gets Wet CAUTION: Perform this procedure only after you are certain that it is safe to do so. If the computer is connected to an electrical outlet, Del\ l recommends that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet. Use the utmost caution when removing wet cables from a live power source. 1. Turn off the computer, disconnect the AC adapter from the computer, \ and file:///F|/Service%20Manuals/Dell/Inspiron/8000/solving.htm (16 of 19)\ [2/28/2004 7:32:47 AM]
Solving Problems : Dell Inspiron 8000 disconnect the AC adapter from the electrical outlet. 2. Turn off any attached external devices, and disconnect them from the\ ir power sources and then from the computer. 3. Ground yourself by touching one of the metal connectors on the back \ of the computer. 4. Remove the media bay device and any installed PC Cards, and put them\ in a safe place to dry. 5. Remove the battery. 6. Wipe off the battery and put it in a safe place to dry. 7. Remove the hard drive. 8. Remove the memory modules. 9. Open the display and place the computer right-side up across two boo\ ks or similar props to let air circulate all around it. Let the computer dry f\ or at least 24 hours in a dry area at room temperature. NOTICE: Do not use artificial means, such as a hair dryer or a fan, to speed the\ drying process. CAUTION: To help prevent electrical shock, verify that the computer is thoroughly dry before continuing with the remainder of this procedure. 10. Ground yourself by touching one of the metal connectors on the back\ of the computer. 11. Replace the memory modules, the memory module cover, and the screw. 12. Replace the hard drive. 13. Replace the media bay device and any PC Cards you removed. 14. Replace the battery, and connect the computer to an electrical outl\ et. 15. Turn on the computer and verify that it is working properly. If the computer does not start, or if you cannot identify the damaged co\ mponents, contact Dell for technical assistance. See Contacting Dell in the Dell\ Solutions Guide file:///F|/Service%20Manuals/Dell/Inspiron/8000/solving.htm (17 of 19)\ [2/28/2004 7:32:47 AM]
Solving Problems : Dell Inspiron 8000 that came with your computer for contact information. If You Drop or Damage Your Computer 1. Save and close any open files, exit any open programs, and shut down\ the computer. 2. Disconnect the AC adapter from the computer, and disconnect the AC a\ dapter from the electrical outlet. 3. Turn off any attached external devices, and disconnect them from the\ ir power sources and then from the computer. 4. Remove and reinstall the battery. 5. Turn on the computer. If the computer does not turn on, or if you cannot identify the damaged \ components, contact Dell for technical assistance. See Contacting Dell in the Dell\ Solutions Guide that came with your computer for contact information. Resolving Other Technical Problems Go to the Dell support website— Go to http://support.dell.com for help with general usage, installation, and troubleshooting questions. E-mail Dell— Go to http://support.dell.com and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e-mail message from Dell within hours. Call Dell— If you cannot solve your problem using the Dell support website or e-mail service, contact Dell for technical assistance. See Contacting Dell in the Dell Solutions Guide that came with your computer for contact information. file:///F|/Service%20Manuals/Dell/Inspiron/8000/solving.htm (18 of 19)\ [2/28/2004 7:32:47 AM]
Solving Problems : Dell Inspiron 8000 Back to Contents Page file:///F|/Service%20Manuals/Dell/Inspiron/8000/solving.htm (19 of 19)\ [2/28/2004 7:32:47 AM]
System Specifications : Dell Inspiron 8000 Back to Contents Page System Specifications Dell™ Inspiron™ 8000 Microprocessor System Information PC Card Memory Ports and Connectors Video Audio Display Keyboard Touch Pad Track Stick Modem Battery AC Adapter Environmental Fixed Optical Drives Microprocessor Microprocessor type Intel® Mobile Pentium® III or Mobile Celeron™ L1 cache 32 KB (internal) L2 cache 128 KB or 256 KB Math coprocessor internal to microprocessor System Information System chip set Intel 815e Data bus width 64 bits DRAM bus width 64 bits Microprocessor address bus width 32 bits Flash EPROM 4 Mb file:///F|/Service%20Manuals/Dell/Inspiron/8000/specs.htm (1 of 9) [2/\ 28/2004 7:32:48 AM]
System Specifications : Dell Inspiron 8000 Graphics bus64-bit AGP 4X bus PC Card CardBus controller Texas Instruments PCI 4450/4451 CardBus controller PC Card connectors two (supports two Type I or Type II cards or one Type III card) Cards supported 3.3 V and 5 V PC Card connector size 68 pins Data width (maximum) PCMCIA 16 bits CardBus 32 bits Memory Architecture SDRAM Memory module socket two user-accessible SODIMM sockets Memory module capacities 64-, 128-, and 256-MB 3.3- V SDRAM SODIMMS Standard memory 64 MB (non-ECC) Maximum memory 512 MB (non-ECC) Memory clock speed 100 MHz Memory access time CL2 or CL3 (CL2 and CL3 indicate a CAS latency of two and three clocks, respectively.) Ports and Connectors file:///F|/Service%20Manuals/Dell/Inspiron/8000/specs.htm (2 of 9) [2/\ 28/2004 7:32:48 AM]
System Specifications : Dell Inspiron 8000 Serial9-pin connector; 16550C- compatible, 16-byte buffer connector Parallel unidirectional (standard AT), bidirectional, or ECP connector Video VGA connector Audio stereo line-in mini connector; microphone-in mini connector; headphone/speakers (line- out) mini connector PS/2 keyboard/mouse 6-pin mini-DIN connector USB two USB-compliant connectors Infrared sensor compatible with both IrDA Standard 1.1 (Fast IR) and IrDA Standard 1.0 (Serial IR) Docking 200-pin connector for Dell advanced port replicator S-video TV-out 7-pin mini-DIN connector for S-video, composite video, and S/PDIF (TV/digital audio adapter cable supports composite video and S/PDIF) Modem/network connectors optional factory-configurable RJ-11 and RJ-45 ports for mini-PCI modem/network controller IEEE 1394 4-pin serial connector Video file:///F|/Service%20Manuals/Dell/Inspiron/8000/specs.htm (3 of 9) [2/\ 28/2004 7:32:48 AM]
System Specifications : Dell Inspiron 8000 Video type128-bit hardware- accelerated video support Data bus 4X AGP Video controller ATI Mobility M4 orNVIDIA GeForce2 Go Video memory 8 MB (standard), 16 MB, and 32 MB (maximum) LCD interface LVDS TV support NTSC or PAL in S-video and composite modes Audio Audio controller ESS Technology Maestro-3i Stereo conversion 16-bit (analog-to-digital and digital-to-analog) Interfaces: Internal PCI bus/AC 97 External stereo (line-in), microphone- in, headphones/speaker (line-out) Display Type Color Active-Matrix LCD Response time (typical) 50 ms Operating angle 0º (closed) to 180º Panel (typical) 1.3 W Backlight 3.4 W using battery, 4.9 W using AC adapter Controls brightness can be controlled through key combinations file:///F|/Service%20Manuals/Dell/Inspiron/8000/specs.htm (4 of 9) [2/\ 28/2004 7:32:48 AM]