Dell Inspiron 7000 Service Guide
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System Overview 1-13 3K\VLFDO&RPSXWHU Height . . . . . . . . . . . . . . . . . 54 mm (2.1 inches) Width . . . . . . . . . . . . . . . . . . 318 mm (12.52 inches) Depth . . . . . . . . . . . . . . . . . . 254 mm (10 inches) Weight (includes hard-disk drive, diskette drive, and CD-ROM drive). . . . . . . . . . . 3.74 kg (8.25 lb) with 13.3-inch display 3.8 kg (8.37 lb) with 14.1-inch display (QYLURQPHQWDO&RPSXWHU Temperature: Operating . . . . . . . . . . . . 5° to 35°C (41° to 95°F) Storage...
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Initial Procedures 2-1 &+$37(5 ,QLWLDO3URFHGXUHV This chapter describes initial procedures that can help you diagnose a com- puter problem. These procedures can often reveal the source of a problem or indicate the correct starting point for troubleshooting the computer. Dell rec- ommends that you perform these initial procedures in the order they are presented. ,QLWLDO8VHU&RQWDFW When you first contact a user who has a problem, ask the user to describe the problem and the conditions under...
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2-2HOO,QVSLURQ6HUYLFH0DQXDO 9LVXDO,QVSHFWLRQ &$87,21%HIRUH\RXSURFHHGZLWKWKHYLVXDOLQVSHFWLRQHQVXUHWKDW WKHXVHUKDVVDYHGDOORSHQILOHVDQGH[LWHGDOORSHQDSSOLFDWLRQSUR JUDPVLISRVVLEOH The visual inspection consists of a quick inspection of the exterior of the com- puter and any attached peripherals, including making any necessary corrections. For information about the proper removal and installation of com- puter components, as instructed in the following procedure, see...
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Initial Procedures 2-3 8. If there is a memory area problem and the computer has memory mod- ules, remove the memory modules from the main board, verify that they are free of any obvious physical damage, verify that the connectors on the modules and in the memory module sockets are not damaged, and then reinstall the modules. 9. Raise the LCD display and verify that the computer is free of any obvious physical damage. 10. Verify that the keyboard is free of any obvious physical damage and that its...
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2-4HOO,QVSLURQ6HUYLFH0DQXDO 15. Turn on any attached peripherals and then the computer. Does the problem recur? Ye s. Go to the next section, “Observing the Boot Routine.” No. No further steps are necessary. 2EVHUYLQJWKH%RRW5RXWLQH After you perform a visual inspection as described in the previous section, boot the computer from a diagnostics diskette and, while the boot routine is run- ning, observe the computer for any indications of problems. NOTE: To prevent possible damage to the...
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Initial Procedures 2-5 NOTE: The computer beeps once shortly after the system boots. This beep is normal and not part of a beep code. ‡Any unusual sounds 5. Observe the display for the Diagnostics Menu of the Dell Diagnostics. Does the Diagnostics Menu appear on the display? Ye s . See “Running the Dell Diagnostics” in Chapter 3. No. Go to step 6. 6. Insert another copy of the diagnostics diskette into the diskette drive and reboot the computer. Does the Diagnostics Menu appear on the display? Ye s...
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Beep Codes and Error Messages 3-1 &+$37(5 %HHS&RGHVDQG(UURU0HVVDJHV This chapter describes beep codes and system error messages that can occur during system start-up or, in the case of some failures, during normal com- puter operation. The tables in this chapter list faults that can cause a beep code or system error message to occur and the probable causes of the fault in each case. If a faulty computer does not emit beep codes or display system error mes- sages to indicate a failure, you should...
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3-2HOO,QVSLURQ6HUYLFH0DQXDO 6\VWHP(UURU0HVVDJHV Table 3-2 lists (in alphabetical order) system error messages that may appear on the display during the boot routine or during normal computer operation. 7DEOH3267%HHS&RGHV %HHS&RGH (UURU 3UREDEOH&DXVHV 1-2 Memory module not being properly identified or usedFaulty memory module or faulty main board 1-2-2-3 ROM BIOS checksum failure Faulty main board 1-3-1-1 DRAM refresh failure Faulty main board 1-3-1-3 Keyboard...