Dell E228wfp Users Guide
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China (Xiamen) Country Code: 86 City Code: 592 Technical Support - Dell™ Dimension™ and Dell Inspiron™ toll - free: 800 858 2969 Technical Support - Dell OptiPlex™, Dell Latitude™, and Dell Precision™ toll - free: 800 858 0950 Technical Support - Servers and Storage toll - free: 800 858 0960 Technical Support - Projectors, PDAs, Switches, Routers, etc. toll - free: 800 858 2920 Technical Support - Printers toll - free: 800 858 2311 Customer Service toll - free: 800 858 2060 Customer Service Fax 592 818 1308 Home and Small Business toll - free: 800 858 2222 Preferred Accounts Division toll - free: 800 858 2557 Large Corporate Accounts GCP toll - free: 800 858 2055 Large Corporate Accounts Key Accounts toll - free: 800 858 2628 Large Corporate Accounts North toll - free: 800 858 2999 Large Corporate Accounts North Government and Education toll - free: 800 858 2955 Large Corporate Accounts East toll - free: 800 858 2020 Large Corporate Accounts East Government and Education toll - free: 800 858 2669 Large Corporate Accounts Queue Team toll - free: 800 858 2572 Large Corporate Accounts South toll - free: 800 858 2355 Large Corporate Accounts West toll - free: 800 858 2811 Large Corporate Accounts Spare Parts toll - free: 800 858 2621 Colombia Online Support www.dell.com/co la - [email protected] Technical Support, Customer Service, Sales 01 - 800 - 915 - 4755 Costa Rica Online Support www.dell.com/cr la - [email protected] Technical Support, Customer Service, Sales 0800 - 012 - 0231 Czech Republic (Prague) International Access Code: 00 Country Code: 420 Online Support support.euro.dell.com [email protected] Technical Support 22537 2727 Customer Service 22537 2707 Fax 22537 2714 Technical Fax 22537 2728 Switchboard 22537 2711 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 Online Support support.euro.dell.com Technical Support for XPS computers only 7010 0074 Technical Support 7023 0182 Customer Service - Relational 7023 0184 Home/Small Business Customer Service 3287 5505 Switchboard - Relational 3287 1200 Switchboard Fax - Relational 3287 1201 Switchboard - Home/Small Business 3287 5000 Switchboard Fax - Home/Small Business 3287 5001 Dominica Online Support www.dell.com/dm la - [email protected] Technical Support, Customer Service, Sales toll - free: 1 - 866 - 278 - 6821 Dominican Republic Online Support www.dell.com/do la - [email protected] Technical Support, Customer Service, Sales 1 - 800 - 156 - 1588 Ecuador Online Support www.dell.com/ec la - [email protected] Technical Support, Customer Service, Sales (calling from Quito) toll - free: 999 - 119 - 877 - 655 - 3355 Technical Support, Customer Service, Sales (calling from Guayaquil) toll - free: 1800 - 999 - 119 - 877 - 655 - 3355 El Salvador Online Support www.dell.com/sv la - [email protected] Technical Support, Customer Service, Sales 800 - 6132 Finland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 Online Support support.euro.dell.com [email protected] Technical Support 0207 533 555 Customer Service 0207 533 538 Switchboard 0207 533 533 Fax 0207 533 530 Sales under 500 employees 0207 533 540 Sales over 500 employees 0207 533 533 Online Support support.euro.dell.com Technical Support for XPS computers only 0825 387 129 Home and Small Business
France (Paris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) Technical Support 0825 387 270 Customer Service 0825 823 833 Switchboard 0825 004 700 Switchboard (calls from outside of France) 04 99 75 40 00 Sales 0825 004 700 Fax 0825 004 701 Fax (calls from outside of France) 04 99 75 40 01 Corporate Technical Support 0825 004 719 Customer Service 0825 338 339 Switchboard 01 55 94 71 00 Sales 01 55 94 71 00 Fax 01 55 94 71 01 Germany (Frankfurt) International Access Code: 00 Country Code: 49 City Code: 69 Online Support support.euro.dell.com [email protected] Technical Support for XPS computers only 069 9792 7222 Technical Support 069 9792 - 7200 Home/Small Business Customer Service 0180 - 5 - 224400 Global Segment Customer Service 069 9792 - 7320 Preferred Accounts Customer Service 069 9792 - 7320 Large Accounts Customer Service 069 9792 - 7320 Public Accounts Customer Service 069 9792 - 7320 Switchboard 069 9792 - 7000 Greece International Access Code: 00 Country Code: 30 Online Support support.euro.dell.com Technical Support 00800 - 44 14 95 18 Gold Service Technical Support 00800 - 44 14 00 83 Switchboard 2108129810 Gold Service Switchboard 2108129811 Sales 2108129800 Fax 2108129812 Grenada Online Support www.dell.com/gd la - [email protected] Technical Support, Customer Service, Sales toll - free: 1 - 866 - 540 - 3355 Guatemala Online Support www.dell.com/gt la - [email protected] Technical Support, Customer Service, Sales 1 - 800 - 999 - 0136 Guyana Online Support la - [email protected] Technical Support, Customer Service, Sales toll - free: 1 - 877 - 270 - 4609 Hong Kong International Access Code: 001 Country Code: 852 Online Support support.ap.dell.com support.dell.com.cn/email Technical Support - XPS computers only 00852 - 3416 6923 Technical Support - Dimension and Inspiron 00852 - 2969 3188 Technical Support - OptiPlex, Latitude, and Dell Precision 00852 - 2969 3191 Technical Support - Servers and Storage 00852 - 2969 3196 Technical Support - Projectors, PDAs, Switches, Routers, etc. 00852 - 3416 0906 Customer Service 00852 - 3416 0910 Large Corporate Accounts 00852 - 3416 0907 Global Customer Programs 00852 - 3416 0908 Medium Business Division 00852 - 3416 0912 Home and Small Business Division 00852 - 2969 3105 India Online Support support.ap.dell.com Portable and Desktop Support Desktop Support E - mail [email protected] Portable Support E - mail [email protected] Phone Numbers 080 - 25068032 or 080 - 25068034 or your city STD code + 60003355 or toll - free: 1 - 800 - 425 - 8045 Server Support E - mail [email protected] Phone Numbers 080 - 25068032 or 080 - 25068034 or your city STD code + 60003355 or toll - free: 1800 425 8045 Gold Support Only E - mail [email protected] Phone Numbers 080 - 25068033 or your city STD code + 60003355 or toll - free: 1 - 800 - 425 - 9045 XPS Support Only E - mail [email protected]
Phone Numbers 080 - 25068066 or toll - free: 1 - 800 - 425 - 2066 Customer Service Home and Small Business [email protected] toll - free: 1800 - 4254051 Large Corporate Accounts [email protected] toll - free: 1800 - 4252067 Sales Large Corporate Accounts 1600 33 8044 Home and Small Business 1600 33 8046 Ireland (Cherrywood) International Access Code: 00 Country Code: 353 City Code: 1 Online Support support.euro.dell.com [email protected] Technical Support XPS computers only 1850 200 722 Business computers 1850 543 543 Home computers 1850 543 543 At Home Support 1850 200 889 Sales Home 1850 333 200 Small Business 1850 664 656 Medium Business 1850 200 646 Large Business 1850 200 646 Sales E - mail [email protected] Customer Service Home and Small Business 01 204 4014 Business (greater than 200 employees) 1850 200 982 General Fax/Sales Fax 01 204 0103 Switchboard 01 204 4444 U.K. Customer Service (dial within U.K. only) 0870 906 0010 Corporate Customer Service (dial within U.K. only) 0870 907 4499 U.K. Sales (dial within U.K. only) 0870 907 4000 Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 Online Support support.euro.dell.com Home and Small Business Technical Support 02 577 826 90 Customer Service 02 696 821 14 Fax 02 696 821 13 Switchboard 02 696 821 12 Corporate Technical Support 02 577 826 90 Customer Service 02 577 825 55 Fax 02 575 035 30 Switchboard 02 577 821 Jamaica Online Support la - [email protected] Technical Support, Customer Service, Sales (dial from within Jamaica only) 1 - 800 - 440 - 9205 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 Online Support support.jp.dell.com Technical Support - XPS computers only toll - free: 0120 - 937 - 786 Technical Support outside of Japan - XPS computers only 81 - 44 - 520 - 1235 Technical Support - Dimension and Inspiron toll - free: 0120 - 198 - 226 Technical Support outside of Japan - Dimension and Inspiron 81 - 44 - 520 - 1435 Technical Support - Dell Precision, OptiPlex, and Latitude toll - free: 0120 - 198 - 433 Technical Support outside of Japan - Dell Precision, OptiPlex, and Latitude 81 - 44 - 556 - 3894 Technical Support - Dell PowerApp, Dell PowerEdge, Dell PowerConnect, and Dell PowerVault toll - free: 0120 - 198 - 498 Technical Support outside of Japan - PowerApp, PowerEdge, PowerConnect, and PowerVault 81 - 44 - 556 - 4162 Technical Support - Projectors, PDAs, Printers, Routers toll - free: 0120 - 981 - 690 Technical Support outside of Japan - Projectors, PDAs, Printers, Routers 81 - 44 - 556 - 3468 Faxbox Service 044 - 556 - 3490 24 - Hour Automated Order Status Service 044 - 556 - 3801 Customer Service 044 - 556 - 4240 Business Sales Division - up to 400 employees 044 - 556 - 1465 Preferred Accounts Division Sales - over 400 employees 044 - 556 - 3433 Public Sales - government agencies, educational institutions, and medical institutions 044 - 556 - 5963 Global Segment Japan 044 - 556 - 3469 Individual User 044 - 556 - 1657 Individual User Online Sales 044 - 556 - 2203
Individual User Real Site Sales 044 - 556 - 4649 Switchboard 044 - 556 - 4300 Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2 Online Support support.ap.dell.com Technical Support for XPS computers only toll - free: 080 - 999 - 0283 Technical Support, Customer Service toll - free: 080 - 200 - 3800 Technical Support - Dimension, PDA, Electronics, and Accessories toll - free: 080 - 200 - 3801 Sales toll - free: 080 - 200 - 3600 Fax 2194 - 6202 Switchboard 2194 - 6000 Latin America Customer Technical Support (Austin, Texas, U.S.A.) 512 728 - 4093 Customer Service (Austin, Texas, U.S.A.) 512 728 - 3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728 - 3883 Sales (Austin, Texas, U.S.A.) 512 728 - 4397 Sales Fax (Austin, Texas, U.S.A.) 512 728 - 4600 or 512 728 - 3772 Luxembourg International Access Code: 00 Country Code: 352 Online Support support.euro.dell.com Support 342 08 08 075 Home/Small Business Sales +32 (0)2 713 15 96 Corporate Sales 26 25 77 81 Customer Service +32 (0)2 481 91 19 Fax 26 25 77 82 Malaysia (Penang) International Access Code: 00 Country Code: 60 City Code: 4 Online Support support.ap.dell.com Technical Support - XPS computers only toll - free: 1 800 885 784 Technical Support - Dell Precision, OptiPlex, and Latitude toll - free: 1 800 880 193 Technical Support - Dimension, Inspiron, and Electronics and Accessories toll - free: 1 800 881 306 Technical Support - PowerApp, PowerEdge, PowerConnect, and PowerVault toll - free: 1800 881 386 Customer Service toll - free: 1800 881 306 (option 6) Transaction Sales toll - free: 1 800 888 202 Corporate Sales toll - free: 1 800 888 213 Mexico International Access Code: 00 Country Code: 52 Online Support www.dell.com/mx la - [email protected] Technical Support 001 - 866 - 563 - 4425 Sales 50 - 81 - 8800 or 001 - 800 - 888 - 3355 Customer Service 001 - 877 - 384 - 8979 or 001 - 877 - 269 - 3383 Main 50 - 81 - 8800 or 001 - 800 - 888 - 3355 or 001 - 866 - 851 - 1754 Montserrat Online Support la - [email protected] Technical Support, Customer Service, Sales toll - free: 1 - 866 - 278 - 6822 Netherlands Antilles Online Support la - [email protected] Technical Support, Customer Service, Sales 001 - 800 - 882 - 1519 Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 Online Support support.euro.dell.com Technical Support for XPS computers only 020 674 45 94 Technical Support 020 674 45 00 Technical Support Fax 020 674 47 66 Home/Small Business Customer Service 020 674 42 00 Relational Customer Service 020 674 4325 Home/Small Business Sales 020 674 55 00 Relational Sales 020 674 50 00 Home/Small Business Sales Fax 020 674 47 75 Relational Sales Fax 020 674 47 50 Switchboard 020 674 50 00 Switchboard Fax 020 674 47 50 New Zealand International Access Code: 00 Country Code: 64 Online Support support.ap.dell.com support.ap.dell.com/contactus Technical Support for XPS computers only toll - free: 0800 335 540 Technical Support, Customer Service, Sales 0800 441 567 Nicaragua Online Support www.dell.com/ni la - [email protected] Technical Support, Customer Service, Sales 001 - 800 - 220 - 1377 Norway (Lysaker) Online Support support.euro.dell.com Technical Support for XPS computers only 815 35 043
International Access Code: 00 Country Code: 47 Technical Support 671 16882 Relational Customer Service 671 17575 Home/Small Business Customer Service 23162298 Switchboard 671 16800 Fax Switchboard 671 16865 Panama Online Support www.dell.com/pa la - [email protected] Technical Support, Customer Service, Sales 011 - 800 - 507 - 1264 Peru Online Support www.dell.com/pe la - [email protected] Technical Support, Customer Service, Sales 0800 - 50 - 669 Poland (Warsaw) International Access Code: 011 Country Code: 48 City Code: 22 Online Support support.euro.dell.com [email protected] Customer Service Phone 57 95 700 Customer Service 57 95 999 Sales 57 95 999 Customer Service Fax 57 95 806 Reception Desk Fax 57 95 998 Switchboard 57 95 999 Portugal International Access Code: 00 Country Code: 351 Online Support support.euro.dell.com Technical Support 707200149 Customer Service 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 Fax 21 424 01 12 Puerto Rico Online Support www.dell.com/pr la - [email protected] Technical Support toll - free: 1 - 866 - 390 - 4695 or 1 - 866 - 851 - 1760 Customer Service and Sales 1 - 877 - 537 - 3355 St. Kitts and Nevis Online Support www.dell.com/kn la - [email protected] Technical Support, Customer Service, Sales toll - free: 1 - 866 - 540 - 3355 St. Lucia Online Support www.dell.com/lc la - [email protected] Technical Support, Customer Service, Sales toll - free: 1 - 866 - 464 - 4352 St. Vincent and the Grenadines Online Support www.dell.com/vc la - [email protected] Technical Support, Customer Service, Sales toll - free: 1 - 866 - 464 - 4353 Singapore (Singapore) International Access Code: 005 Country Code: 65 l The phone numbers in this section should be called from within Singapore or Malaysia only. Online Support support.ap.dell.com Technical Support - XPS computers only toll - free: 1800 394 7464 Technical Support - Dimension, Inspiron, and Electronics and Accessories toll - free: 1 800 394 7430 Technical Support - OptiPlex, Latitude, and Dell Precision toll - free: 1 800 394 7488 Technical Support - PowerApp, PowerEdge, PowerConnect, and PowerVault toll - free: 1 800 394 7478 Customer Service toll - free: 1 800 394 7430 (option 6) Transaction Sales toll - free: 1 800 394 7412 Corporate Sales toll - free: 1 800 394 7419 Slovakia (Prague) International Access Code: 00 Country Code: 421 Online Support support.euro.dell.com [email protected] Technical Support 02 5441 5727 Customer Service 420 22537 2707 Fax 02 5441 8328 Tech Fax 02 5441 8328 Switchboard (Sales) 02 5441 7585 South Africa (Johannesburg) International Access Code: 09/091 Country Code: 27 Online Support support.euro.dell.com [email protected] Gold Queue 011 709 7713 Technical Support 011 709 7710 Customer Service 011 709 7707 Sales 011 709 7700
City Code: 11 Fax 011 706 0495 Switchboard 011 709 7700 Southeast Asian and Pacific Countries Technical Support, Customer Service, and Sales (Penang, Malaysia) 604 633 4810 Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 Online Support support.euro.dell.com Home and Small Business Technical Support 902 100 130 Customer Service 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fax 902 118 539 Corporate Technical Support 902 100 130 Customer Service 902 115 236 Switchboard 91 722 92 00 Fax 91 722 95 83 Sweden (Upplands Vasby) International Access Code: 00 Country Code: 46 City Code: 8 Online Support support.euro.dell.com Technical Support for XPS computers only 77 134 03 40 Technical Support 08 590 05 199 Relational Customer Service 08 590 05 642 Home/Small Business Customer Service 08 587 70 527 Employee Purchase Program (EPP) Support 020 140 14 44 Technical Support Fax 08 590 05 594 Sales 08 587 705 81 Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 Online Support support.euro.dell.com [email protected] Technical Support for XPS computers only 0848 338 857 Technical Support - Home and Small Business 0844 811 411 Technical Support - Corporate 0844 822 844 Customer Service - Home and Small Business 0848 802 202 Customer Service - Corporate 0848 821 721 Main 0848 335 599 Fax 022 799 01 90 Sales 022 799 01 01 Taiwan International Access Code: 002 Country Code: 886 Online Support support.ap.dell.com support.dell.com.cn/email Technical Support - XPS computers only toll - free: 0080 186 3085 Technical Support - OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories toll - free: 0080 186 1011 Technical Support - Servers and Storage toll - free: 0080 160 1256 Customer Service toll - free: 0080 160 1250 (option 5) Transaction Sales toll - free: 0080 165 1228 Corporate Sales toll - free: 0080 165 1227 Thailand International Access Code: 001 Country Code: 66 Online Support support.ap.dell.com Technical Support (OptiPlex, Latitude, and Dell Precision) toll - free: 1800 0060 07 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll - free: 1800 0600 09 Customer Service toll - free: 1800 006 007 (option 7) Corporate Sales toll - free: 1800 006 009 Transaction Sales toll - free: 1800 006 006 Trinidad/Tobago Online Support www.dell.com/tt la - [email protected] Technical Support, Customer Service, Sales toll - free: 1 - 888 - 799 - 5908 Turks and Caicos Islands Online Support www.dell.com/tc la - [email protected] Technical Support, Customer Service, Sales toll - free: 1 - 877 - 441 - 4735 U.K. (Bracknell) International Access Code: 00 Country Code: 44 Online Support support.euro.dell.com [email protected] Customer Service Online support.euro.dell.com/uk/en/ECare/form/home.asp Sales Home and Small Business Sales 0870 907 4000 Corporate/Public Sector Sales 01344 860 456 Customer Service Home and Small Business 0870 906 0010 Corporate 01344 373 185 Preferred Accounts (500 - 5000 employees) 0870 906 0010 Global Accounts 01344 373 186
Back to Contents Page City Code: 1344 Central Government 01344 373 193 Local Government & Education 01344 373 199 Health 01344 373 194 Technical Support XPS Computers Only 0870 366 4180 Corporate/Preferred Accounts/PCA (1000+ employees) 0870 908 0500 Other Dell Products 0870 353 0800 General Home and Small Business Fax 0870 907 4006 Uruguay Online Support www.dell.com/uy la - [email protected] Technical Support, Customer Service, Sales toll - free: 000 - 413 - 598 - 2521 U.S.A. (Austin, Texas) International Access Code: 011 Country Code: 1 Dell Services for the Deaf, Hard - of - Hearing, or Speech - Impaired toll - free: 1 - 877 - DELLTTY (1 - 877 - 335 - 5889) Fax toll - free: 1 - 800 - 727 - 8320 Technical Support support.dell.com XPS toll - free: 1 - 800 - 232 - 8544 Home and Home Office toll - free: 1 - 800 - 624 - 9896 Portable and Desktop AutoTech toll - free: 1 - 800 - 247 - 9362 Small Business toll - free: 1 - 800 - 456 - 3355 Medium and Large Business toll - free: 1 - 877 - 671 - 3355 State and Local Government toll - free: 1 - 800 - 981 - 3355 Federal Government toll - free: 1 - 800 - 727 - 1100 Healthcare toll - free: 1 - 800 - 274 - 1550 K - 12 Education toll - free: 1 - 888 - 977 - 3355 Higher Education toll - free: 1 - 800 - 274 - 7799 Printers, Projectors, PDAs, and MP3 Players toll - free: 1 - 877 - 459 - 7298 Customer Service toll - free: 1 - 800 - 624 - 9897 Automated Order Status toll - free: 1 - 800 - 433 - 9014 Small Business toll - free: 1 - 800 - 456 - 3355 Medium and Large Business toll - free: 1 - 877 - 671 - 3355 State and Local Government toll - free: 1 - 800 - 981 - 3355 Federal Government toll - free: 1 - 800 - 727 - 1100 Healthcare toll - free: 1 - 800 - 274 - 1550 K - 12 Education toll - free: 1 - 888 - 977 - 3355 Higher Education toll - free: 1 - 800 - 274 - 7799 Employee Purchase Program (EPP) toll - free: 1 - 800 - 695 - 8133 Financial Services www.dellfinancialservices.com Leases and Loans toll - free: 1 - 877 - 577 - 3355 Dell Preferred Accounts (DPA) toll - free: 1 - 800 - 283 - 2210 Sales 1 - 800 - 289 - 3355 or 1 - 800 - 879 - 3355 Dell Outlet Store toll - free: 1 - 888 - 798 - 7561 Software and Peripherals Sales toll - free: 1 - 800 - 671 - 3355 U.S. Virgin Islands Online Support www.dell.com/vi la - [email protected] Technical Support, Customer Service, Sales toll - free: 1 - 877 - 702 - 4360 Venezuela Online Support www.dell.com/ve la - [email protected] Technical Support, Customer Service, Sales 0800 - 100 - 4752
Back to Contents Page Setting Up Your Monitor If you have a Dell desktop with no internet access 1. Right - click on the desktop and click Properties . 2. Select the Settings tab. 3. Select Advanced . if you are using Windows XP, click the Adapter tab. 4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.). 5. Follow the directions listed below for your identified Graphics Adapter: o ATI Folder on the CD (RADEON & RAGE family only; excludes mobile and FireGL platforms). 1680x1050 again. o NVidia: NVidia folder on the CD (GEFORCE & TNT2 family only; excludes mobile and QUADRO chipsets). 1680x1050 again. Back to Contents Page NOTE: If you are unable to set the resolution to 1680x1050, please contact Dell ™ to inquire about a Graphics Adapter that supports these resolutions.
Back to Contents Page Setting Up Your Monitor If you have a Dell desktop or a Dell portable computer with internet access 1. Go to http://support.dell.com , enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1680x1050 again. Back to Contents Page NOTE: If you are unable to set the resolution to 1680x1050, please contact Dell ™ to inquire about a Graphics Adapter that supports these resolutions.
Back to Contents Page Setting Up Your Monitor If you have non Dell desktop, portable computer, or graphic card 1. Right - click on the desktop and click Properties . 2. Select the Settings tab. 3. Select Advanced. 4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.). 5. Please refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ). 6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1680x1050 again. Back to Contents Page NOTE: If you are unable to set the resolution to 1680x1050, please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution of 1680x1050.