Dell E2009w Users Guide
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Push to go back to the main menu. and buttons to adjust image left and right. Minimum is 0 (-). Maximum is 100 (+). NOTE: When using and buttons to adjust image up and down. Minimum is 0 (-). Maximum is 100 (+). NOTE: When using or to adjust the sharpness from 0 to 100. and buttons to adjust for best image quality. OTHER SETTINGS to go back to the main menu. and buttons to adjust the slider in 1 second increments, from 5 to 60 seconds. button. button for 15 seconds to unlock and allow user access to all applicable settings. Select Yes to disable DDC/CI and No to exit with out making changes.
NOTE: For best user experience and optimum performance of your monitor, keep this feature enabled. NOTE: Press any button on the monitor to terminate LCD Conditioning at any time.
Activate the computer and wake up the monitor to gain access to the OSD or OSD Warning Messages One of the following warning messages may appear on the screen indicating that the monitor is out of synchronization. or This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical When monitor enters Power Save mode, the following message appears : Solving Problems for more information. Setting the Optimal Resolution To set the optimal resolution for the monitor: 1. Right-click on the desktop and select Properties. 2 . Select the Settings tab. 3 . Set the screen resolution to 1680 x 1050. 4 . Click OK.
If you do not see 1680 x 1050 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer:Go to support.dell.com , enter your service tag, and download the latest driver for your graphics card.If you are using a non-Dell computer (portable or desktop):Go to the support site for your computer and download the latest graphic drivers.Go to your graphics card website and download the latest graphic drivers. Using the Dell Soundbar (Optional) The Dell Soundbar is a stereo two channel system, mountable on Dell Flat Panel Displays. 1.
You can tilt the monitor to best fit your viewing needs. Back to Contents Page
Back to Contents Page Troubleshooting Dell™ E2009W/E2209W Flat Panel Monitor Users Guide Troubleshooting Your Monitor Common Problems Product Specific Problems CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions Troubleshooting Your Monitor Self-Test Feature Check Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2 . Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue connector) cables from the back of computer. 3 . Turn on the monitor. The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. NOTE: You can run the built -in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. To run the built -in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2 . Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode. 3 . Press and hold the and buttons on the front panel, simultaneously for 2 seconds. A gray screen appears. 4 . Carefully inspect the screen for abnormalities. 5 . Press the button on the front panel again. The color of the screen changes to red. 6 . Inspect the display for any abnormalities. 7 . Repeat steps 5 and 6 to inspect the display in green, blue, and white colored screens. The test is complete when the white screen appears. To exit, press the button again. No Video/ Power LED offNo pictureEnsure that the video cable connecting the monitor and the computer is properly connected and secure.
Verify that the power outlet is functioning properly by using any other electrical equipment.Ensure that the power button is depressed fully. No Video/ Power LED on No picture or no brightness Increase brightness & contrast controls via OSD.Perform monitor self-test feature check.Check for bent or broken pins in the video cable connector.Run the built -in diagnostics. Poor Focus Picture is fuzzy, blurry, or ghosting Perform Auto Adjust via OSD.Adjust the Phase and Pixel Clock controls via OSD.Eliminate video extension cables.Reset the monitor to Factory Settings.Change the video resolution to the correct aspect ration (16:10). Shaky/Jittery Video Wavy picture or fine movement Perform Auto Adjust via OSD.Adjust the Phase and Pixel Clock controls via OSD.Reset the monitor to Factory Settings.Check environmental factors.Relocate the monitor and test in another room. Missing Pixels LCD screen has spots Cycle power on-off.Pixel that is permanently off is a natural defect that can occur in LCD technology .Run the built -in diagnostics. Stuck-on Pixels LCD screen has bright spots Cycle power on-off.Pixel that is permanently off is a natural defect that can occur in LCD technology .Run the built -in diagnostics. Brightness Problems Picture too dim or too bright Reset the monitor to Factory Settings.Auto Adjust via OSD.Adjust brightness & contrast controls via OSD. Geometric Distortion Screen not centered correctly Reset the monitor to Factory Settings.Auto Adjust via OSD.Adjust brightness & contrast controls via OSD. NOTE: When using 2: DVI-D, the positioning adjustments are not available. Horizontal/Vertical Lines Screen has one or more lines Reset the monitor to Factory Settings.Perform Auto Adjust via OSD.Adjust Phase and Pixel Clock controls via OSD.Perform monitor self-test feature check and determine if these lines are also in self-test mode.Check for bent or broken pins in the video cable connector.Run the built -in diagnostics. NOTE: When using 2: DVI-D, the Pixel Clock and Phase adjustments are not available. Synchronization Problems Screen is scrambled or appears torn Reset the monitor to Factory Settings.Perform Auto Adjust via OSD.Adjust Phase and Pixel Clock controls via OSD.Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode.Check for bent or broken pins in the video cable connector.Restart the computer in the safe mode . Safety Related Issues Visible signs of smoke or sparks Do not perform any troubleshooting steps.Contact Dell immediately. Intermittent Problems Monitor malfunctions on & off Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.Reset the monitor to Factory Settings.Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Missing Color Picture missing color Perform monitor self-test feature check.Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.Check for bent or broken pins in the video cable connector. Wrong Color Picture color not good Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending to the application.Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color Management is turned off. Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.Run the built -in diagnostics. Image retention Use the Power Management feature to turn off the monitor at all times when it is not in use (for more information, see Power Management Modes). Alternatively, use a dynamically changing screensaver. Product Specific Problems
Specific SymptomsWhat You Experience Possible Solutions Screen image is too small Image is centered on screen, but does not fill entire viewing areaCheck the Scaling Ratio setting in Image Setting OSD.Reset the monitor to Factory Settings . Cannot adjust the monitor with the buttons on the front panel OSD does not appear on the screen Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor . The picture does not fill the entire screen. The picture cannot fill the height or width of the screen Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. NOTE: When choosing DVI-D mode, the Auto Adjust Back to Contents Page
Back to Contents Page Appendix Dell™ E2009W/E2209W Flat Panel Monitor Users Guide Safety Instructions FCC Notice (U.S. Only) and Other Regulatory Information Contacting Dell CAUTION: Safety Instructions CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Product Information Guide. FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at: http://www.dell.com/regulatory_compliance. Contacting Dell For customers in the United States, call 800-WWW-DELL (800 -999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone -based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit support.dell.com . 2. Verify your country or region in the Choose A Country/Region drop -down menu at the bottom of the page. Back to Contents Page