Dell E198fp Users Guide

							   
Product Specific Problems  Shaky/Jittery Video Wavy picture or fine movement l Push Auto Adjust button   
l Adjust Phase and Clock controls via OSD   
l Perform monitor reset   
l Check environmental factors   
l Relocate and test in  another  room   
Missing Pixels LCD screen has spots l Cycle power on - off   
l These are pixels that are permanently off and is a natural defect 
that occurs in LCD technology   
Stuck - on Pixels LCD screen has bright spots l Cycle power on - off   
l These are pixels that are permanently on and is a natural defect 
that occurs in LCD technology   
Brightness Problems Picture too dim or too bright l Perform monitor reset on All Settings   
l Push Auto Adjust button   
l Adjust brightness & contrast controls   
Geometric Distortion Screen not centered correctly l Perform monitor reset on Position Settings Only   
l Push auto - adjust button   
l Adjust the centering controls   
l Ensure monitor is in proper video mode   
Horizontal/Vertical Lines Screen has one or more lines l Perform monitor reset on All Settings   
l Push Auto Adjust button   
l Adjust Phase and Clock controls via OSD   
l Perform monitor self - test feature check and determine if these lines 
are also in self - test mode   
l Check for bent or broken pins   
Sync Problems Screen is scrambled or appears 
torn l Perform monitor reset on All Settings   
l Push Auto Adjust button   
l Adjust Phase and Clock controls via OSD   
l Perform monitor self - test feature check to determine if scrambled 
screen appears in self - test mode   
l Check for bent or broken pins   
l Boot up in the safe mode   
LCD Scratched Screen has scratches or smudges l Turn monitor off and clean the screen   
l For cleaning instruction, see  Cleaning for Your Monitor .   
Safety Related Issues Visible signs of smoke or sparks l Do not perform any troubleshooting steps   
l Monitor needs to be replaced   
Intermittent Problems Monitor malfunctions on & off l Ensure monitor is in proper video mode   
l Ensure video cable connection to computer and to the flat panel is 
secure   
l Perform monitor reset on All Settings   
l Perform monitor self - test feature check to determine if the 
intermittent problem occurs in self - test mode   
Missing Color Picture missing color l Perform monitor self - test feature check    
l Check connection integrity at both end of the video cable    
l Check for bent or broken pins    
Wrong Color Picture color not good l Change the color to User Preset    
l Adjust R/G/B value of User Preset    
Image retention from a static image left 
on the monitor for a long period of time    Faint shadow from the static 
image displayed appears on the 
screen   l Use the Power Management feature to turn off the monitor at all 
times when not in use.  Alternatively, use a dynamically changing 
screensaver   
l In OSD Menu, under Reset to Factory Settings, select  Enable LCD 
Conditioning.  Using this option may take several hours before the 
image is eliminated   
NOTE:  Image Burn - in is not covered by your warranty.    
SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
Screen image is too small Image is centered on screen, but does not fill entire 
viewing area l Perform monitor reset on All Settings   
Cannot adjust the monitor with 
the buttons on the front panel OSD does not appear on the screen l Turn the monitor off and unplug the power 
cord and then plug back and power on     
						

							Back to Contents Page   l The OSD Lock is On. Press the menu button 
for 15 seconds to unlock the OSD menu.   
The monitor will not go into 
power saving mode. No picture, the LED light is green. When press +, 
 -  or Menu key, the message  No input signal  
will appear. l Move mouse or hit any key on the 
keyboard on the computer or  activate 
video player,  then access the OSD to set 
both Audio/Video to  off  state.   
No Input Signal when user 
controls pressed No picture, the LED light is green. When press +, 
 -  or Menu key, the message  No input signal  
will appear. l Check the signal source Make sure the 
Computer is not in power saving by moving 
mouse or pressing any key on the 
keyboard.   
l Check whether the signal cable is plugged 
in and seated properly.  Re - plug the signal 
cable if necessary.   
l Re - boot the computer or video player.     
						

							Back to Contents Page    
 
 
Using Your Monitor Stand   
 
   Attaching the Stand  
   Organizing Your Cables  
   Using the Tilt  
   Removing the Stand   
   
Attaching the Stand  
  
 
   
1. Place the s tand  on a flat surface.  
2. Fit the groove on the back of the monitor onto the   two teeth of upper stand.   
3. Lower the monitor so that the monitor mounting area snaps on/locks to stand.  
    
Organizing Your Cables  
  NOTE:   Stand is detached when the monitor is shipped from the factory.    
						

							   
After attaching all necessary cables to your monitor and computer, (See  Connecting Your Monitor  for cable attachment,) use the cable holder to 
neatly organize all cables as shown above.  
Using the Tilt  
With the built - in pedestal, you can tilt the monitor to best suit your viewing needs.  
 
Removing the Stand  
  After placing the monitor panel on a soft cloth or cushion, press and hold the LCD removal button, and then remove the stand.     
						

							 
   
Back to Contents Page  
    NOTE:   To prevent scratches on the LCD screen while removing the stand,  ensure that the monitor is placed on a clean surface.