Dell E170s Users Guide

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Setting Up Your Monitor   
 
Important instructions to set the display resolution to 1280x1024 (Maximum)  
For optimal display performance while using the Microsoft Windows ®  operating systems, set the display resolution to 1280x1024 pixels by performing the 
following steps:  
1. Right - click on the desktop and click  Properties .  
2. Select the  Settings  tab.  
3. Move the slider - bar to the right by pressing and holding the left - mouse button and adjust the screen resolution to  1280x1024 .  
4. Click  OK .  
    If you do not see  1280x1024  as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the 
computer system you are using, and follow the provided directions:  
1:  If you have a Dell  desktop or a Dell  portable computer with internet access.  
2:  If you have a non Dell  desktop, portable computer, or graphics card.  
   
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Information in this document is subject to change without notice.  
 
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.   is strictly forbidden.  
Trademarks used in this text:  Dell  and the  DELL  logo, are trademarks of Dell Inc;  Microsoft  and  Windows  are either registered trademarks or trademarks of Microsoft Corporation in 
the United States and/or other countries.   ENERGY STAR  is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has 
determined that this product meets the ENERGY STAR guidelines for energy efficiency.    
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any 
proprietary interest in trademarks and trade names other than its own.  
Model E170Sb/E170Sc/E190Sb/E190Sf  
March 2009         R ev.  A01      User Guide  
  Important instructions to set the display resolution to 1280x1024 (Maximum)    
						

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Setting Up the Monitor   
Users Guide  
   Attaching the Stand  
   Connecting the Monitor  
   Organizing Your Cables  
   Attaching the Soundbar (Optional)  
   Removing the Stand  
   
Attaching the Stand  
 
Remove the monitor cover and place the monitor on it.
1. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.   
2. Lower the stand so that the monitor mounting area snaps onto the stand.   
Connecting Your Monitor  
To connect your monitor to the computer perform the following steps/instructions:  
1. Turn off your computer and disconnect the power cable.    
2. Connect the blue (analog VGAyfGLVSOD\FRQQHFWRUFDEOHWRWKHFRUUHVSRQGLQJYLGHRFRQQHFWRURQWKHEDFNRI\RXUFRPSXWHU     
   
Connecting the blue VGA cable  
 
After you have completed connecting the  VGA  cable, follow the procedure below to complete your monitor setup:    NOTE: Stand is detached when the monitor is shipped from the factory.   
CAUTION:   Before you begin any of the procedures in this section, follow the  safety instructions .
NOTE:  The Graphics are used for the purpose of illustration only. Appearance of the the computer may vary.  
						

							1. Plug the power cables for your computer and monitor into a nearby outlet.    
2. Turn on the monitor and the computer.  
If your monitor displays an image, installation is complete. If it does not display an image, see  Solving Problems .    
Organizing Your Cables  
 
 
After attaching all necessary cables to your monitor and computer (see  Connecting Your Monitor yfXVHWKHFDEOHPDQDJHPHQWVORWWRRUJDQL]HDOOFDEOHVDV 
shown above.  
Attaching the Soundbar (Optional)  
 
Removing the Stand  
After placing the monitor panel on a soft cloth or cushion, press and hold the stand removal button, and then remove the stand.   1. Working from the rear of the monitor, attach the Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.
2. Slide the Soundbar to the left until it snaps into place.
Connect the  S oundbar with the DC power connector.
4. Insert the mini stereo plug from the rear of the Soundbar into the computers audio output jack.
NOTICE:   Do not use with any device other than the Dell Soundbar  
						

							 
   
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      NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean 
surface.     
						

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Solving Problems    
 
   Self - Test  
   Built - in Diagnostics  
   Common Problems  
   Product - Specific Problems  
   Troubleshooting the Dell™ Soundbar (Optionalyf   
   
   
Self - Test  
Your monitor provides a self - test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly 
connected but the monitor screen remains dark, run the monitor self - test by performing the following steps:   
1. Turn off both your computer and the monitor.   
2. Unplug the video cable from the back of the computer. To ensure proper Self - Test operation, remove the Analog (blue connector) cables from the back of 
computer.   
3. Turn on the monitor. 
4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.   
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.   
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your monitor is functioning 
properly.   
Built - in Diagnostics  
Your monitor has a built - in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or 
with your computer and video card.  
To run the built - in diagnostics:  
1. Ensure that the screen is clean (no dust particles on the surface of the screen).   
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self - test mode.   
3. On the front panel, press and hold the  Menu (button 1)  and  + (button 3)  keys on the front panel, simultaneously for 2 seconds. A gray screen 
appears.   CAUTION:  Before you begin any of the procedures in this section, follow the  Safety Instructions .  
The floating 'Dell™  -  Self Test Feature Check dialog box should appear on - screen (against a black background) if the monitor cannot sense a video 
signal and is working correctly. While in self - test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs 
shown below will continuously scroll through the screen. 
NOTE:  You can run the built - in diagnostics only when the video cable is unplugged and the monitor is in  self - test mode .  
						

							 
4. Carefully inspect the screen for abnormalities.   
5. Press the  + (button 3)  key on the front panel again. The color of the screen changes to red.   
6. Inspect the display for any abnormalities.   
7. Repeat steps 5 and 6 to inspect the display in green, blue, and white colored screens.   
The test is complete when the white screen appears. To exit, press the  + (button 3)  again.   
If you do not detect any screen abnormalities upon using the built - in diagnostic tool, the monitor is functioning properly. Check the video card and computer.  
OSD Warning Messages  
For OSD - related issues, see  OSD Warning Messages .  
Common Problems  
The following table contains general information about common monitor problems that you might encounter and the possible solutions.   
Common Symptoms   What You Experience   Possible Solutions  
No Video/Power LED off No picture l Ensure that the video cable connecting the monitor and the computer is properly connected and 
secure.  
l Verify that the power outlet is functioning properly using any other electrical equipment.
l Ensure that the power button is depressed fully .    
No Video/Power LED on No picture or no brightness l Increase brightness & contrast controls via OSD.  
l Perform monitor Self Test Feature Check.  
l Check for bent or broken pins in the video cable connector.    
l Run the built - in diagnostics.    
Poor Focus Picture is fuzzy, blurry, or ghosting l Perform Auto Adjust via OSD.  
l Adjust the Phase and Pixel Clock controls via OSD.  
l Eliminate video extension cables.  
l Reset the monitor to Factory Settings.   
Shaky/Jittery Video Wavy picture or fine movement l Perform Auto Adjust via OSD.  
l Adjust the Phase and Pixel Clock controls via OSD.  
l R eset the monitor to Factory Settings.  
l Check environmental factors.  
l Relocate the monitor and test in another room.    
Missing Pixels LCD screen has spots l Cycle power on - off.  
l Pixel that is permanently off is a natural defect that can occur in LCD technology .    
l Run the built - in diagnostics.    
Stuck - on Pixels LCD screen has bright spots l Cycle power on - off.  
l Pixel that is permanently off is a natural defect that can occur in LCD technology .    
l Run the built - in diagnostics.    
Brightness Problems Picture too dim or too bright l Reset the monitor to Factory Settings.  
l Auto Adjust via OSD.  
l Adjust brightness & contrast controls via OSD.    
Geometric Distortion Screen not centered correctly l Reset the  monitor to Factory Settings.  
l Auto Adjust via OSD.  
l Adjust brightness & contrast controls via OSD.  
Horizontal/Vertical Lines Screen has one or more lines l Reset the monitor to Factory Settings.  
l Perform Auto Adjust via OSD.    
l Adjust Phase and Pixel Clock controls via OSD.    
						

							    
   
Product - Specific Problems  
   
 l Perform monitor Self Test Feature Check and determine if these lines are also in self
l Check for bent or broken pins in the video cable connector.    
Synchronization Problems Screen is scrambled or appears 
torn l Reset the monitor to Factory Settings.  
l Perform Auto Adjust via OSD.  
l Adjust Phase and Pixel Clock controls via OSD.  
l Perform monitor Self Test Feature Check to determine if scrambled screen appears in self
mode.  
l Check for bent or broken pins in the video cable connector.  
l Restart the computer  in the  safe mode .    
Safety Related Issues Visible signs of smoke or sparks l Do not perform any troubleshooting steps.  
l Contact Dell immediately.   
Intermittent Problems Monitor turns on & off l Ensure that the video cable connecting the monitor to the computer is connected properly and is 
secure.  
l Reset the monitor to Factory Settings.  
l Perform monitor Self Test Feature Check to determine if the intermittent problem occurs in self
test mode.    
Missing Color Picture lacks color l Perform monitor Self Test Feature Check.  
l Ensure that the video cable connecting the monitor to the computer is connected properly and is 
secure.  
l Check for bent or broken pins in the video cable connector.  
Wrong Color Picture color is not good l Change the color to User Preset   
l Adjust R/G/B value of User Preset   
Image retention  from a static 
image left on the monitor for a 
long period of time Faint shadow from the static image 
displayed appears on the screen l Use the Power Management feature to turn off the monitor at all times when not in use
information, see  Power Management Modes ).   
l Alternatively, use a dynamically changing screensaver.    
SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
Screen image is too small Image is centered on screen, but 
does not fill entire viewing area l Perform monitor reset on Factory Reset    
Cannot adjust the monitor with 
the buttons on the front panel OSD does not appear on the 
screen l Turn the monitor off and unplug the power cord and then plug back and power on    
No Input Signal when user 
controls pressed No picture, the LED light is green. 
When press +,  -  or Menu 
key, the message  No input 
signal  will appear. l Check the signal source. Ensure that the computer is not in power saving by moving the mouse 
or pressing any key on the keyboard.    
l Check whether the signal cable is plugged in and seated properly.  Re - plug the signal cable if 
necessary.    
l Re - boot the computer or video player.    
The monitor will not fill the entire 
screen. The picture does not fill the 
height or width of the screen. l Due to the non - standard formats of DVDs, the monitor may not show the full screen pictures. 
COMMON SYMPTOMS   WHAT YOU EXPERIENCE   POSSIBLE SOLUTIONS  
No Sound Soundbar has power  -  power 
indicator is on. l Plug the audio line - in cable into the computers audio out jack.   
l Set all Windows volume controls to their maximum.   
l Play some audio content on the computer (i.e., audio CD, or MP3).   
l Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting. 
l Clean and reseat the audio line - in plug.   
l Test the Soundbar using another audio source (i.e., portable CD player).   
Distorted Sound Computers sound card is used 
as the audio source. l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the sound card. 
l Set all Windows volume controls to their midpoints.   
l Decrease the volume of the audio application.   
l Turn the Power/Volume knob on the Soundbar counter - clockwise to a lower volume setting. 
l Clean and reseat the audio line - in plug.   
l Troubleshoot the computers sound card.     
						

							   
   
Back to Contents Page   l Test the Soundbar using another audio source (i.e., portable CD player).   
Distorted Sound Other audio source is used. l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the audio source. 
l Decrease the volume of the audio source.   
l Turn the Power/Volume knob on the Soundbar counter - clockwise to a lower volume setting. 
l Clean and reseat the audio line - in plug.   
Unbalanced Sound Output Sound from only one side of 
Soundbar l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the sound card or audio 
source.   
l Set all Windows audio balance controls (L - R) to their midpoints.   
l Clean and reseat the audio line - in plug.   
l Troubleshoot the computers sound card.   
l Test the Soundbar using another audio source (i.e., portable CD player).   
Low Volume Volume is too low l Clear any obstructions between the Soundbar and the user.   
l Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting. 
l Set all Windows volume controls to their maximum.   
l Increase the volume of the audio application.   
l Test the Soundbar using another audio source (i.e., portable CD player).