Dell E1709w Users Guide
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E1709W Information in this document is subject to change without notice. 2008 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc; Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Model E1709Wc July 2008 Rev. A00 User Guide Setting the display resolution to 1440x900(Optimal)
Back to Contents Page Setting Up the Monitor E1709W Flat Panel Monitor Users Guide Attaching the Stand Connecting Your Monitor Organizing Your Cables Removing the Stand Base Removing_the_Stand_for_VESA_wall_mount Attaching the Stand Connecting Your Monitor To connect your monitor to the computer: 1. Turn off your computer and disconnect the power cable. 2. Connect the blue display connector cable to the corresponding video port on the back of your computer. Connecting the blue VGA cable NOTE: The stand is detached when the monitor is shipped from the factory. To attach the base of the stand to the monitor stand: 1. Place the monitor stand base on a stable table top. 2. Slide the monitor stand body in the correct direction down onto the back until it clicks into place. CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions .
Organizing Your Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable management slot to organize all cables as shown above. Removing the Stand Base CAUTION: The Graphics are used for the purpose of illustration only. Appearance of the computer may vary.
Removing the Stand for VESA wall mount Back to Contents Page To remove the base of the stand from the monitor: 1. Place the monitor panel on soft cloth or cushion on a stable flat table. 2. Press and hold the release latch, while pulling the base of the stand away from the monitor. To remove the stand assembly from the monitor: 1. Place the monitor panel on soft cloth or cushion on a stable flat table. 2. Use a screwdriver to remove the three screws on the stand of the monitor as the below pictures show. 3. Remove the stand assembly from the monitor.
Back to Contents Page Troubleshooting E1709W Flat Panel Monitor Self - Test Common Problems Product Specific Problems Self - Test Your monitor provides a self - test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self - test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer. To ensure a proper Self - Test operation, remove the Analog (blue connector) cable from the back of computer. 3. Turn on the monitor. 4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. 5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly. Built - in Diagnostics Your monitor has a built - in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. To run the built - in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2. Unplug the video cable from the back of the computer or monitor. The monitor then goes into the self - test mode. 3. Press and hold the and buttons on the front panel, simultaneously for 2 seconds. A gray screen appears. 4. Carefully inspect the screen for abnormalities. 5. Press the button on the front panel again. The color of the screen changes to red. 6. Inspect the display for any abnormalities. 7. Repeat steps 5 and 6 to inspect the display in green, blue, and white colored screens. The test is complete when the white screen appears. To exit, press the button again. If you do not detect any screen abnormalities upon using the built - in diagnostic tool, the monitor is functioning properly. Check the video card and computer. Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions. CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions . The floating dialog box should appear on - screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self - test mode, the power LED remains green. Also, depending upon the selected input, the dialog shown below will continuously scroll through the screen. NOTE: Self test feature check is not available for S - Video, Composite, and Component video modes. NOTE: You can run the built - in diagnostics only when the video cable is unplugged and the monitor is in self - test mode .
Product Specific Problems Common Symptoms What You Experience Possible Solutions No Video/Power LED off No picture l Ensure that the video cable connecting the monitor and the computer is properly connected and secure. l Verify that the power outlet is functioning properly using any other electrical equipment. l Ensure that the power button is depressed fully . No Video/Power LED on No picture or no brightness l Increase brightness & contrast controls via OSD. l Perform monitor self - test feature check. l Check for bent or broken pins in the video cable connector. l Run the built - in diagnostics. Poor Focus Picture is fuzzy, blurry, or ghosting l Perform Auto Adjust via OSD. l Adjust the Phase and Pixel Clock controls via OSD. l Eliminate video extension cables. l R eset the monitor to Factory Settings. l Change the video resolution to the correct aspect ration (16:10). Shaky/Jittery Video Wavy picture or fine movement l Perform Auto Adjust via OSD. l Adjust the Phase and Pixel Clock controls via OSD. l R eset the monitor to Factory Settings. l Check environmental factors. l Relocate the monitor and test in another room. Missing Pixels LCD screen has spots l Cycle power on - off. l Pixel that is permanently off is a natural defect that can occur in LCD technology . l Run the built - in diagnostics. Stuck - on Pixels LCD screen has bright spots l Cycle power on - off. l Pixel that is permanently off is a natural defect that can occur in LCD technology . l Run the built - in diagnostics. Brightness Problems Picture too dim or too bright l Reset the monitor to Factory Settings. l Auto Adjust via OSD. l Adjust brightness & contrast controls via OSD. Geometric Distortion Screen not centered correctly l Reset the monitor to Factory Settings. l Auto Adjust via OSD. l Adjust brightness & contrast controls via OSD. Horizontal/Vertical Lines Screen has one or more lines l Reset the monitor to Factory Settings. l Perform Auto Adjust via OSD. l Adjust Phase and Pixel Clock controls via OSD. l Perform monitor self - test feature check and determine if these lines are also in self - test mode. l Check for bent or broken pins in the video cable connector. l Run the built - in diagnostics. Synchronization Problems Screen is scrambled or appears torn l Reset the monitor to Factory Settings. l Perform Auto Adjust via OSD. l Adjust Phase and Pixel Clock controls via OSD. l Perform monitor self - test feature check to determine if the scrambled screen appears in self - test mode. l Check for bent or broken pins in the video cable connector. l Restart the computer in the safe mode . Safety Related Issues Visible signs of smoke or sparks l Do not perform any troubleshooting steps. l Contact Dell immediately. Intermittent Problems Monitor malfunctions on & off l Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. l Reset the monitor to Factory Settings. l Perform monitor self - test feature check to determine if the intermittent problem occurs in self - test mode. Missing Color Picture missing color l Perform monitor self - test feature check. l Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. l Check for bent or broken pins in the video cable connector. Wrong Color Picture color not good l Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application. l Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color Management is turned off. l Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD. l Run the built - in diagnostics. Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed appears on the screen l Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power Management Modes ). l Alternatively, use a dynamically changing screensaver. l In OSD Menu, under Reset to Factory Settings, select Enable LCD Conditioning. Using this option may take several hours before the image is eliminated. l NOTE: Image Burn - in is not covered by your warranty.
Back to Contents Page Specific Symptoms What You Experience Possible Solutions Screen image is too small Image is centered on screen, but does not fill entire viewing area l R eset the monitor to Factory Settings . Cannot adjust the monitor with the buttons on the front panel OSD does not appear on the screen l Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor . No Input Signal when user controls are pressed No picture, the LED light is blue. When press up, down or Menu key, the message No input signal will appear. l Check the signal source. Ensure the Computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. l Check whether the signal cable is plugged in properly. Re - plug the signal cable if necessary. l Reset the computer or video player. The picture does not fill the entire screen. The picture cannot fill the height or width of the screen l Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. l Run the built - in diagnostics.