Dell 2709w Users Guide

							 
 
Vertical Extension  
Stand extends vertically up to 90 + 5mm.   
             
 
Back to Contents Page  NOTE:   Stand is attached when the monitor is shipped from the factory.    
						

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Setting Up Your Monitor   
 
Important instructions to set the display resolution to 1920x1200 (Optimal)  
For optimal display performance while using the Microsoft ®  Windows ®  operating systems, set the display resolution to 1920 x 1200 pixels by performing the 
following steps:  
1. Right - click on the desktop and click  Properties .  
2. Select the  Settings  tab.  
3. Move the slider - bar to the right by pressing and holding left - mouse button and adjust the screen resolution to  1920x1200 .  
4. Click  OK .  
    If you do not see  1920x1200  as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the 
computer system you are using, and follow the provided directions:  
1:  If you have a Dell  desktop or a Dell  portable computer with internet access.  
2:  If you have non Dell  desktop, portable computer, or graphic card.  
   
Back to Contents Page     
						

							 
   
   
Information in this document is subject to change without notice.  
 
Reproduction in any manner whatsoever without the written permission of Dell Inc.   is strictly forbidden.  
Trademarks used in this text:  Dell , the  DELL  logo, are trademarks of Dell Inc;  Microsoft  and  Windows  either registered trademarks or trademarks of Microsoft Corporation in the 
United States and/or other countries.  Adobe  is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions.  ENERGY STAR  is a registered trademark 
of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.    
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any 
proprietary interest in trademarks and trade names other than its own.  
Mode l 2709Wb  
July 2008         R ev.  A02      User Guide  
  Important instructions to set the display resolution to 1920x1200(Optimal)    
						

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Setting Up the Monitor   
Users Guide    
   Connecting the Monitor  
   Organizing Your Cables  
   Attaching the Soundbar (optional)  
   
Connecting Your Monitor  
To connect your monitor to the computer perform the following steps/instructions:  
l Turn off your computer and disconnect the power cable.    
l Connect either  the white (digital DVI - D) display connector cable, the blue (analog VGA) display connector cable, or the black DisplayPort cable  to the 
corresponding video port on the back of your computer. Do not use  all the  cables on the same computer. Use  all the  cables only when they are 
connected to different computers with appropriate video systems.     
   
Connecting the White DVI Cable  
 
Connecting the Blue VGA Cable  
 
    
Connecting the Black DisplayPort Cable  
 
After you have completed connecting the DVI/VGA /DisplayPort  cable, follow the procedure below to complete  setting up your monitor:  
l Plug the power cables for your computer and monitor into a nearby outlet.    CAUTION:   Before you begin any of the procedures in this section, follow the  safety instructions .
NOTE:   Your monitor supports two DVI ports. You can either choose DVI - D 1 or DVI - D 2 via source select 
button.
NOTE:   The graphics are used for the purpose of illustration only. Appearance of the the computer may vary.  
						

							l Turn on the monitor and the computer.  
If your monitor displays an image, installation is complete. If it does not display an image, see  Solving Problems .    
l Use the cable management slot on the monitor stand to organize the cables.    
Organizing Your Cables  
 
   
After attaching all necessary cables to your monitor and computer, (See  Connecting Your Monitor  for cable attachment,) use the cable management slot to 
neatly organize all cables as shown above.  
Attaching the Soundbar  
 
Back to Contents Page  
   1. Working from the rear of the monitor, attach Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.
2. Slide the Soundbar to the left until it snaps into place.
Connect the  S oundbar with the DC power connector.
4. Insert the mini stereo plug from the rear of the Soundbar into the computers audio output jack.
NOTICE:   Do not use with any device other than Dell Soundbar
NOTE:   Soundbar Power Connector +12V DC output is for optional Soundbar only.  
						

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Solving Problems    
 
   Monitor Specific Troubleshooting   
   Common Problems  
   Video Problems  
   Product Specific Problems  
   Universal Serial Bus (USB) Specific Problems  
   Troubleshooting the Dell™ Soundbar (Optionalyf   
   Card Reader Troubleshooting  
   
   
Troubleshooting Your Monitor  
Self - Test Feature Check (STFC)  
Your monitor provides a self - test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly 
connected but the monitor screen remains dark, run the monitor self - test by performing the following steps:   
1. Turn off both your computer and the monitor.   
2. Unplug the video cable from the back of the computer. To ensure proper Self - Test operation, remove both Digital (white connector) and the Analog (blue 
connector) cables from the back of computer.   
3. Turn on the monitor. 
  
   
4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.   
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.   
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system, because your monitor is 
functioning properly.  
 
   
OSD Warning Messages  
For OSD - related issues, see  OSD Warning Messages  
Common Problems  
The following table contains general information about common monitor problems you might encounter.   CAUTION:  Before you begin any of the procedures in this section, follow the  Safety Instructions .  
The floating dialog box should appear on - screen (against a black background) if the monitor cannot sense a video signal and is working correctly. 
While in self - test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll 
through the screen.  
  or  
 
  or
 
       
NOTE:   Self test feature check is not available for Composite, and Component video modes.
Common Symptoms   What You Experience   Possible Solutions  
No Video/ Power LED off No picture l Ensure that the video cable connecting the monitor and the computer is properly connected 
and secure.  
l Verify that the power outlet is functioning properly using any other electrical equipment.  
						

							    
Video Problems   l Ensure that the power button is depressed fully .    
No Video/ Power LED on No picture or no brightness l Increase brightness & contrast controls via OSD.  
l Perform monitor self - test feature check.  
l Check for bent or broken pins in the video cable connector.    
Poor Focus Picture is fuzzy, blurry, or ghosting l Perform Auto Adjust via OSD.  
l Adjust the Phase and Pixel Clock controls via OSD.  
l Eliminate video extension cables.  
l R eset the monitor to Factory Settings.  
l Change the video resolution to the correct aspect ration (16:10).  
Shaky/Jittery Video Wavy picture or fine movement l Perform Auto Adjust via OSD.  
l Adjust the Phase and Pixel Clock controls via OSD.  
l R eset the monitor to Factory Settings.  
l Check environmental factors.  
l Relocate the monitor and test in another room.    
Missing Pixels LCD screen has spots l Cycle power on - off.  
l Pixel that is permanently off is a natural defect that can occur in LCD technology
Stuck - on Pixels LCD screen has bright spots l Cycle power on - off.  
l Pixel that is permanently off is a natural defect that can occur in LCD technology
Brightness Problems Picture too dim or too bright l Reset the monitor to Factory Settings.  
l Auto Adjust via OSD.  
l Adjust brightness & contrast controls via OSD.    
Geometric Distortion Screen not centered correctly l Reset the  monitor to Factory Settings.  
l Auto Adjust via OSD.  
l Adjust brightness & contrast controls via OSD.  
NOTE:  When using DVI - D, the positioning adjustments are not available.    
Horizontal/Vertical Lines Screen has one or more lines l Reset the monitor to Factory Settings.  
l Perform Auto Adjust via OSD.    
l Adjust Phase and Pixel Clock controls via OSD.  
l Perform monitor self - test feature check and determine if these lines are also in self
mode.  
l Check for bent or broken pins in the video cable connector.    
NOTE:  When using DVI - D, the Pixel Clock and Phase adjustments are not available.
Synchronization Problems Screen is scrambled or appears torn l Reset the monitor to Factory Settings.  
l Perform Auto Adjust via OSD.  
l Adjust Phase and Pixel Clock controls via OSD.  
l Perform monitor self - test feature check to determine if scrambled screen appears in self
test mode.  
l Check for bent or broken pins in the video cable connector.  
l Restart the computer  in the  safe mode .    
Safety Related Issues Visible signs of smoke or sparks l Do not perform any troubleshooting steps.  
l Contact Dell immediately.   
Intermittent Problems Monitor malfunctions on & off l Ensure that the video cable connecting the monitor to the computer is connected properly 
and is secure.  
l Reset the monitor to Factory Settings.  
l Perform monitor self - test feature check to determine if the intermittent problem occurs in 
self - test mode.    
Missing Color Picture missing color l Perform monitor self - test feature check.  
l Ensure that the video cable connecting the monitor to the computer is connected properly 
and is secure.  
l Check for bent or broken pins in the video cable connector..  
Wrong Color Picture color not good l Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending 
to the application.   
l Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color 
Settings OSD if the Color Management is turned off.  
l Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
Image retention  from a static 
image left on the monitor for a 
long period of time Faint shadow from the static image 
displayed appears on the screen l Use the Power Management feature to turn off the monitor at all times when not in use
more information, see  Power Management Modes ).  
l Alternatively, use a dynamically changing screensaver.      
						

							   
   
Product Specific Problems  
   
Universal Serial Bus (USB) Specific Problems  
   
 COMMON SYMPTOMS   WHAT YOU EXPERIENCE   POSSIBLE SOLUTIONS  
No Video No signal indicator is displayed   l Check Video Input Selection  
Composite: Yellow colored RCA jack    
Component: Red, Blue, Green colored RCA jacks     
 
Low Quality DVD playback   Picture not crisp and some color distortion   l Check DVD connection  
Composite gives good picture    
Component: Red, Blue, Green colored RCA jacks    
Blinking Video Video is blinking or discontinuous l Check DVD connection   
Composite gives good picture   
Component: Red, Blue, Green colored RCA jacks      
l Check if DVD player is HDCP compliant.   
Some non - compliant players may exhibit blinking video and others will display a 
raster screen.   
SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
Screen image is too small Image is centered on screen, but does not 
fill entire viewing area l Perform monitor reset on Factory Reset    
Cannot adjust the monitor with 
the buttons on the front panel OSD does not appear on the screen l Turn the monitor off and unplug the power cord and then plug back and power on
The monitor will not go into 
power saving mode. No picture, the LED light is blue. When 
press +,  -  or Menu key, the message 
" No Composite input signal "  or    No 
Component input signal  will appear. l Move mouse or hit any key on the keyboard on the computer or activate video player, then 
access the OSD to set  Audio to "off " state.    
No Input Signal when you press 
the controls. No picture, the LED light is blue. When you 
press +,  -  or Menu key, the message 
 No Composite input signal  or  No 
Component input signal  will appear.  l Check the signal source Make sure the Computer is not in power saving by moving the 
mouse or pressing any key on the keyboard.    
l Check to make sure Video Source to Composite or Component is powered and playing 
video media.    
l Check whether the signal cable is plugged in and seated properly.  Re - plug the signal cable 
if necessary.    
l Re - boot the computer or video player.    
The monitor will not fill the entire 
screen. The picture cant fill the height or width of 
the screen. l Due to the non - standard formats of DVDs, the monitor may not show the full screen 
pictures.   
NOTE:  When choosing DVI - D, DisplayPort, HDMI, Composite or Component video,  Auto Adjust  function is not available.
SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
USB interface is not working USB peripherals are not working l Check that your monitor is powered ON.    
l Reconnect the upstream cable to your computer.    
l Reconnect the USB peripherals (downstream connectoryf     
l Switch off and then turn on the monitor again.    
l Reboot the computer.    
High Speed USB 2.0 interface is 
slow. High Speed USB 2.0 peripherals working 
slowly or not at all. l Check that your computer is USB 2.0 capable.    
l Verify USB 2.0 source on your computer.    
l Reconnect the upstream cable to your computer.    
l Reconnect the USB peripherals (downstream connectoryf     
l Reboot the computer.    
COMMON SYMPTOMS   WHAT YOU EXPERIENCE   POSSIBLE SOLUTIONS  
No Sound No power to Soundbar  -  the power 
indicator is off.   
(built - in DC power supply. i.e. 2709W) l Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the 
power indicator (blue LED) on the front of the Soundbar is illuminated.   
l Confirm that the power cable from the Soundbar is plugged into the monitor. 
l Confirm that the monitor has power.   
l If the monitor has no power, see  Monitor Specific Troubleshooting  for monitor common 
problem.     
						

							   
 
   
Back to Contents Page  No Sound Soundbar has power  -  power indicator is 
on. l Plug the audio line - in cable into the computers audio out jack.   
l Set all Windows volume controls to their maximum.   
l Play some audio content on the computer (i.e. audio CD, or MP3).   
l Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting. 
l Clean and reseat the audio line - in plug.   
l Test the Soundbar using another audio source (i.e. portable CD player).   
Distorted Sound Computers sound card is used as the 
audio source. l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the sound card. 
l Set all Windows volume controls to their midpoints.   
l Decrease the volume of the audio application.   
l Turn the Power/Volume knob on the Soundbar counter - clockwise to a lower volume setting. 
l Clean and reseat the audio line - in plug.   
l Troubleshoot the computers sound card.   
l Test the Soundbar using another audio source (i.e. portable CD player).   
Distorted Sound Other audio source is used. l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the audio source. 
l Decrease the volume of the audio source.   
l Turn the Power/Volume knob on the Soundbar counter - clockwise to a lower volume setting. 
l Clean and reseat the audio line - in plug.   
Unbalanced Sound Output Sound from only one side of Soundbar l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the sound card or 
audio source.   
l Set all Windows audio balance controls (L - R) to their midpoints.   
l Clean and reseat the audio line - in plug.   
l Troubleshoot the computers sound card.   
l Test the Soundbar using another audio source (i.e. portable CD player).   
Low Volume Volume is too low. l Clear any obstructions between the Soundbar and the user.   
l Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting. 
l Set all Windows volume controls to their maximum.   
l Increase the volume of the audio application.   
l Test the Soundbar using another audio source (i.e. portable CD player).   
NOTICE:   Do not remove the device while reading or writing media. Doing so may cause loss of data or malfunction in the media.
 
Problem   Cause   Solution  
Drive letter is not assigned.  
(Windows ®  XP only)   Conflict with network drive letter. A. Right - click  My Computer  on the desktop, and then click  Manage . Under  Computer 
Management , click  Desk Management .  
 
B. In the list of drives in the right panel, right - click  Removable Device  and then click 
Drive   Letter and Paths.  
 
C. Click  Change , and in the drop - down box, specify a drive letter for the  Removable Device
choosing one that is not assigned to the mapped network drives.  
 
D. Click  OK , and then click  OK  again  
   
Drive letter is assigned, but the 
media is not accessible   
 
  The media needs reformatting.   Right - click the drive in Explorer and choose  Format  from the resulting menu.
The media has been ejected 
during writing or erasing.   Displays the error message, Error copying 
file or folder.  
 
Displays the error message, Cannot write 
folder (folder name) or file (file name), 
during writing, or, Cannot remove folder 
(folder name) or file(file name),. While 
erasing, you cannot write or erase in the 
same folder or file name.  
 
  Reinsert the media and write or erase again.  
Format the media for writing or erasing the same folder or file name.  
   
Despite the disappearance of the 
pop - up window, the media has 
been ejected while the LED was 
blinking.   
 
  Although the pop - up window disappears 
during writing, if you eject your media 
while the LED is still blinking, then you 
cannot complete your action on the media.   Format the media for writing or erasing the same folder or file name.  
Cannot format or write on the 
media.   Write protect switch is enabled.   Verify that the write -  protect switch of the media is unlocked.