Dell 2407wfp Users Guide

							   
   
   
See  Solving Problems  for more information.   
     
         
When the monitor does not support a particular resolution mode you will see the following 
message :
 
 
This means that the monitor cannot synchronize with the signal that it is receiving from the 
computer. See  Monitor Specifications  for the Horizontal and Vertical frequency ranges addressable 
by this monitor. Recommended mode is  1920 X 1200.  
 
You will see the following message before the DDC/CI function is disabled.  
 
 
When monitor enters Power Save mode, the following message appears :  
 
Activate the computer and wake up the monitor to gain access to the  OSD
   
 
   
If you press any button other than the power button one of the following messages will appear depending on the selected input:
VGA / DVI - D input       Video Input  
   
   
In PIP mode, when the monitor does not sense the selected second signal input, one of the following messages will appear depending upon the selected 
input as long as the OSD screen is closed.    
    2. DVI - D     3. S - Video   4. Composite  
       
   
 
          
or
   
          
 
            
 
   
               
If either VGA or DVI - D input is selected and both VGA and DVI - D cables are not connected, a floating dialog box as shown below appears.
     
  NOTE:  When the cable is connected back to the input of the monitor, any active PIP/PBP window will disappear. Please enter PI P /PBP  submenu to bring back the PIP
  NOTE:  The PIP/PBP functions can bring up a picture from a second image source. Thus you can watch images from 1 PC source (D - Sub or DVI) and 1 Video Source (Composite or S
functions will not allow for 2 PC sources or 2 Video sources to perform PIP/PBP.    
						

							 
Soundbar Attachment to the Monitor  
 
Back to Contents Page  1. Attach mechanism 
2.   Headphone connectors 
Power indicator 
4.   Power/Volume control
NOTE: Soundbar Power Connector  -  12V DC output is for optional Dell™ Soundbar only. 
NOTICE:  Do not use with any device other than Dell Soundbar. 
1. Working from the rear of the monitor, attach Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.
2.   Slide the Soundbar to the left until it snaps into place.
Connect the  S oundbar with the DC power connector.
4.   Insert the mini stereo plug from the rear of the Soundbar into the computers audio output jack.  
						

							Back to Contents Page  
Solving Problems    
- HC Flat Panel Monitor   
   Monitor Specific Troubleshooting  
   Common Problems  
   Video Problems  
   Product Specific Problems  
   Universal Serial Bus (USB) Specific Problems  
   Dell™ Soundbar (Optionalyf7URXEOHVKRRWLQg  
   Card Reader Troubleshooting  
   
Troubleshooting   the   
Self - Test Feature Check  
Your monitor provides a self - test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly 
connected but the monitor screen remains dark, run the monitor self - test by performing the following steps:   
1. Turn off both your computer and the monitor.   
2. Unplug the video cable from the back of the computer. To ensure proper Self - Test operation, remove both Digital (white connector) and the Analog (blue 
connector) cables from the back of computer.   
3. Turn on the monitor. 
   
4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.   
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.   
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system, because your monitor is 
functioning properly.  
Common Problems  
The following table contains general information about common monitor problems you might encounter.   CAUTION:  Before you begin any of the procedures in this section, follow the  Safety Instructions .  
The floating dialog box should appear on - screen (against a black background) if the monitor cannot sense a video signal and is working correctly. 
While in self - test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs shown below will continuously 
scroll through the screen. 
  or   
NOTE:   Self test feature check is not available for S - Video, Composite and Component video modes.
COMMON 
SYMPTOMS   WHAT YOU 
EXPERIENCE   POSSIBLE SOLUTIONS  
No Video/ Power LED 
off No picture l Check connection integrity at both ends of the video cable   
l Electric outlet verification   
l Ensure power button depressed fully   
No Video/ Power LED 
on No picture or no 
brightness l Increase brightness & contrast controls via OSD  
l Perform monitor self - test feature check    
l Check for bent or broken pins    
Poor Focus Picture is fuzzy, 
blurry or 
ghosting l Auto Adjust via OSD  
l Adjust Phase and Pixel Clock controls via OSD    
l Eliminate video extension cables    
l Perform monitor reset    
l Lower video resolution or increase font size    
Shaky/Jittery Video Wavy picture or 
fine movement l Auto Adjust via OSD  
l Adjust Phase and Pixel Clock controls via OSD    
l Perform monitor reset    
l Check environmental factors    
l Relocate and test in another room    
Missing Pixels LCD screen has 
spots l Cycle power on - off    
l These are pixels that are permanently off and is a natural defect that occurs in LCD technology      
						

							   
Video Problems  Stuck - on Pixels LCD screen has 
bright spots l Cycle power on - off    
l These are pixels that are permanently on and is a natural defect that occurs in LCD technology    
Brightness Problems Picture too dim 
or too bright l Perform monitor reset on Factory Reset    
l Auto Adjust via OSD  
l Adjust brightness & contrast controls via OSD    
Geometric Distortion Screen not 
centered 
correctly l Perform monitor reset on Display Reset    
l Auto Adjust via OSD  
l Adjust brightness & contrast controls via OSD  
l Ensure monitor is in proper video mode    
NOTE:  When using 2: DVI - D, the positioning adjustments are not available.    
Horizontal/Vertical 
Lines Screen has one 
or more lines l Perform monitor reset on Display Reset    
l Auto Adjust via OSD    
l Adjust Phase and Pixel Clock controls via OSD    
l Perform monitor self - test feature check and determine if these lines are also in self - test mode    
l Check for bent or broken pins    
NOTE:  When using 2: DVI - D, the Pixel Clock and Phase adjustments are not available.    
Sync Problems Screen is 
scrambled or 
appears torn l Perform monitor reset on Display Reset    
l Auto Adjust via OSD  
l Adjust Phase and Pixel Clock controls via OSD    
l Perform monitor self - test feature check to determine if scrambled screen appears in self - test mode    
l Check for bent or broken pins    
l Boot up in the safe mode    
LCD Scratched Screen has 
scratches or 
smudges l Turn monitor off and clean the screen   
l For cleaning instruction, see   Caring for Your Monitor .   
Safety Related Issues Visible signs of 
smoke or sparks l Do not perform any troubleshooting steps   
l Monitor needs to be replaced   
Intermittent Problems Monitor 
malfunctions on 
& off l Ensure monitor is in proper video mode    
l Ensure video cable connection to computer and to the flat panel is secure    
l Perform monitor reset on Factory Reset    
l Perform monitor self - test feature check to determine if the intermittent problem occurs in self - test mode    
Missing Color Picture missing 
color l Perform monitor self - test feature check    
l Check connection integrity at both end of the video cable    
l Check for bent or broken pins    
Wrong Color Picture color not 
good l Change the color to PC Custom Color or MAC Custom  Color  
l Adjust R/G/B value of PC Custom Color or MAC Custom Color  
l Change the Color Format to PC RGB or YPbPr (for Video/DVI - HD inputs)  
Image retention  from 
a static image left on 
the monitor for a long 
period of time Faint shadow 
from the static 
image displayed 
appears on the 
screen l Use the Power Management feature to turn off the monitor at all times when not in use    
l Alternatively, use a dynamically changing screensaver    
COMMON SYMPTOMS   WHAT YOU EXPERIENCE   POSSIBLE SOLUTIONS  
No Video No signal indicator is displayed   l Check Video Input Selection  
Composite: Yellow colored RCA jack    
S - Video: Typically a round 4 pin jack    
Component: Red, Blue, Green colored RCA jacks     
 
Low Quality DVD 
playback   Picture not crisp and some color 
distortion   l Check DVD connection  
Composite gives good picture    
S - Video gives better picture    
Component: Red, Blue, Green colored RCA jacks    
Blinking Video Video is blinking or discontinuous l Check DVD connection   
Composite gives good picture   
S - Video gives better picture   
Component: Red, Blue, Green colored RCA jacks      
l Check if DVD player is HDCP compliant.   
Some non - compliant players may exhibit blinking video and others will display a 
raster screen.     
						

							Product Specific Problems  
Universal Serial Bus (USB) Specific Problems  
   
 NOTE:  When choosing S - Video, Composite or Component video,  Auto Adjust  function is not available. 
SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
Screen image is too small Image is centered on screen, but does not fill entire 
viewing area l Perform monitor reset on Factory Reset    
Cannot adjust the monitor with 
the buttons on the front panel OSD does not appear on the screen l Turn the monitor off and unplug the power 
cord and then plug back and power on    
The monitor will not go into 
power saving mode. No picture, the LED light is green. When press +, 
 -  or Menu key, the message  No S - Video input 
signal ", " No Composite input signal "  or    No 
Component input signal  will appear. l Move mouse or hit any key on the 
keyboard on the computer or  activate 
video player,  then access the OSD to set  
Audio to  off  state.    
No Input Signal when user 
controls pressed No picture, the LED light is green. When press +, 
 -  or Menu key, the message  No S - Video input 
signal ,  No Composite input signal  or  No 
Component input signal  will appear.  l Check the signal source Make sure the 
Computer is not in power saving by moving 
mouse or pressing any key on the 
keyboard.    
l Check to make sure Video Source to S -
Video, Composite or Component is 
powered and playing video media.    
l Check whether the signal cable is plugged 
in and seated properly.  Re - plug the signal 
cable if necessary.    
l Re - boot the computer or video player.    
The monitor will not fill the entire 
screen. The picture cant fill the height or width of the 
screen. l Due to the non - standard formats of DVDs, 
the monitor may not show the full screen 
pictures.   
NOTE:  When choosing DVI - D mode,   Auto Adjust    function  is not available.    
SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
USB interface is not working USB peripherals are not working l Check that your monitor is powered ON.    
l Reconnect the upstream cable to your computer.    
l Reconnect the USB peripherals (downstream connectoryf     
l Switch off and then turn on the monitor again.    
l Reboot the computer.    
High Speed USB 2.0 interface is 
slow. High Speed USB 2.0 peripherals working slowly or 
not at all. l Check that your computer is USB 2.0 capable.    
l Verify USB 2.0 source on your computer.    
l Reconnect the upstream cable to your computer.    
l Reconnect the USB peripherals (downstream connectoryf     
l Reboot the computer.    
COMMON 
SYMPTOMS   WHAT YOU EXPERIENCE   POSSIBLE SOLUTIONS  
No Sound No power to Soundbar  -  the 
power indicator is off.   
(built - in DC power supply. i.e. 
2407WFP - HC) l Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the 
power indicator (green LED) on the front of the Soundbar is illuminated.   
l Confirm that the power cable from the Soundbar is plugged into the monitor.   
l Confirm that the monitor has power.   
l If the monitor has no power, see  Monitor Specific Troubleshooting  for monitor common 
problem.   
No Sound Soundbar has power  -  power 
indicator is on. l Plug the audio line - in cable into the computers audio out jack.   
l Set all Windows volume controls to their maximum.   
l Play some audio content on the computer (i.e. audio CD, or MP3).   
l Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.   
l Clean and reseat the audio line - in plug.   
l Test the Soundbar using another audio source (i.e. portable CD player).   
Distorted Sound Computers sound card is used 
as the audio source. l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the sound card.   
l Set all Windows volume controls to their midpoints.     
						

							   
 
   
Back to Contents Page   l Decrease the volume of the audio application.   
l Turn the Power/Volume knob on the Soundbar counter - clockwise to a lower volume setting.   
l Clean and reseat the audio line - in plug.   
l Troubleshoot the computers sound card.   
l Test the Soundbar using another audio source (i.e. portable CD player).   
Distorted Sound Other audio source is used. l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the audio source.   
l Decrease the volume of the audio source.   
l Turn the Power/Volume knob on the Soundbar counter - clockwise to a lower volume setting.   
l Clean and reseat the audio line - in plug.   
Unbalanced Sound 
Output Sound from only one side of 
Soundbar l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the sound card or 
audio source.   
l Set all Windows audio balance controls (L - R) to their midpoints.   
l Clean and reseat the audio line - in plug.   
l Troubleshoot the computers sound card.   
l Test the Soundbar using another audio source (i.e. portable CD player).   
Low Volume Volume is too low. l Clear any obstructions between the Soundbar and the user.   
l Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.   
l Set all Windows volume controls to their maximum.   
l Increase the volume of the audio application.   
l Test the Soundbar using another audio source (i.e. portable CD player).   
NOTICE:   Do not remove the device while reading or writing media. Doing so may cause loss of data or malfunction in the media.
 
Problem   Cause   Solution  
Drive letter is not assigned.  
(Windows XP only)   Conflict with network drive letter. A. Right - click  My Computer  on the desktop, and then click  Manage . Under 
Computer Management , click  Desk Management .  
 
B. In the list of drives in the right panel, right - click  Removable Device  and then 
click  Change Drive   Letter and Paths.  
 
C. Click  Change , and in the drop - down box, specify a drive letter for the 
Removable Device , choosing one that is not assigned to the mapped network 
drives.  
 
D. Click  OK , and then click  OK  again  
   
Drive letter is assigned, but the 
media is not accessible   
 
  The media needs reformatting.   Right - click the drive in Explorer and choose  Format  from the resulting menu.
The media has been ejected during 
writing or erasing.   Displays the error message, Error copying 
file or folder.  
 
Displays the error message, Cannot write 
folder (folder name) or file (file name), 
during writing, or, Cannot remove folder 
(folder name) or file(file name),. While 
erasing, you cannot write or erase in the 
same folder or file name.  
 
  Reinsert the media and write or erase again.  
Format the media for writing or erasing the same folder or file name.  
   
Despite the disappearance of the 
pop - up window, the media has 
been ejected while the LED was 
blinking.   
 
  Although the pop - up window disappears 
during writing, if you eject your media 
while the LED is still blinking, then you 
cannot complete your action on the media.   Format the media for writing or erasing the same folder or file name.  
Cannot format or write on the 
media.   Write protect switch is enabled.   Verify that the write -  protect switch of the media is unlocked.  
   
						

							Back to Contents Page  
Using Your Adjustable Monitor Stand   
-  
   Attaching the Stand  
   Organizing Your Cables  
   Using the Tilt, Swivel and Vertical Extension  
   Removing the Stand   
   
Attaching the Stand  
 
1. Place the s tand  on a flat surface.  
2. Fit the groove on the back of the monitor onto the  2 tabs   of upper stand.   
3. Lower the monitor so that the monitor mounting area snaps on   or   locks to stand.   
Organizing Your Cables  
 
  
After attaching all necessary cables to your monitor and computer, (See  Connecting Your Monitor  for cable attachment,) use the Cable 
management hole to neatly organize all cables as shown above.  
Using the Tilt, Swivel and Vertical Extension  
 
Tilt/Swivel  
With the built - in pedestal, you can tilt and/or swivel the monitor for the most comfortable viewing angle.    
						

							 
 
Vertical Extension  
Stand extends vertically up to 100 mm via the Lock down / release button.                     
                  NOTE:   Stand is detached and extended when the monitor is shipped from the factory.  
NOTE:  If locked in the down position, push the monitor down. Press the Lock down / release button on the bottom rear of 
stand to unlock the monitor. Lift the monitor up and extend the stand to the desired height.     
						

							                  
Removing the Stand  
  After placing the monitor panel on a soft cloth or cushion, press and hold the Monitor Lock / Release Button, and then remove the stand.   
 
   
Back to Contents Page  
    NOTICE:  Before relocating   or   moving the monitor to a different location, make sure that the stand is locked down. To lock it down, lower the height of 
the panel until it clicks and is locked into place.  
NOTE:   To prevent scratches on the LCD screen while removing the stand,   ensure that the monitor is placed on a clean surface.