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Dell 1720dn User Guide

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Page 41

Call  for service.
Toner  rubs off the paper easily when you handle the sheets.
The  Paper  Texture  setting  is wrong  for the type of paper or specialty media you are using.
The  Paper  Weight  setting  is wrong  for the type of paper or specialty media you are using.
The  fuser  is worn or defective.
Try the following:
Change the Paper  Texture1 from  Smooth or Rough.
Change the Paper  Weight1 from  Plain to  CardStock (or other appropriate weight).
Replace the fuser.2
Print density is  uneven.
The...

Page 42

Printed  pages  are blank.
The  toner cartridge is empty  or defective.
Replace the toner cartridge.
Printed  pages  are solid black.
The  toner cartridge is defective.
Your  printer requires  servicing.
Try the following:
Replace the toner cartridge.
Call  for service.
Paper curls badly once it prints and  exits to the bin.
The  Paper  Texture1 setting  is wrong  for the type of paper or specialty media you are using.
Change the Paper  Texture
1 from  Rough  to  Normal or Smooth.
1 This setting  can  be...

Page 43

NOTE: Although you can  use Tray 1 or Tray 2 to  print  the first side  of the duplex  job,  only  use Tray 1 to  print
the second  side.
4 .  Replace Tray 1.
5 .  Press  the  Continue button 
.
30  Invalid Refilled Cartridge
The  cartridge in your  printer has  been  refilled.  Install a  new toner cartridge.
31  Missing or Defective Cartridge
If  the toner cartridge is not installed, install it.
If  the toner cartridge is installed, remove it  and  install a  new toner cartridge.
32  Unsupported Print...

Page 44

To cancel the print  job,  press  the Cancel button .
To prevent  this error in the future:
Install additional memory.
Simplify the job.  Reduce the complexity  of the page  by reducing the amount  of text or graphics on the page  and
deleting  unnecessary  fonts  or macros.
37  Insufficient Defrag Memory
To clear  the message, press  the  Continue button .
To cancel the print  job,  press  the  Cancel button .
To prevent  this error in the future, install additional memory.
38  Memory Full
To clear  the...

Page 45

84  Imaging Drum Life Warning
To continue printing, press  the Continue button .
Print a  Printer  Settings Configuration  Sheet to  determine  the imaging  drum level.
Replace the imaging  drum,  and  reset the counter.
84  Replace Imaging Drum
Your  printer will not print  any more  pages until the imaging  drum has  been  replaced.
Replace the imaging  drum,  and  reset the counter.
88  Toner Low
Remove the toner cartridge,  and  firmly shake  it  to  redistribute  the toner within  the cartridge....

Page 46

correctly  installed.
5 .  Close  the front cover.
6 .  Press  the  Continue button 
.
NOTE: The  printer reprints the pages that  caused the paper jam.
201 Paper Jam — Remove Cartridge
There is a  paper jam  between  the printer input and  paper exit  sensors.
1.  Open the front cover by pressing the button on the left  side  of the printer and  lowering  the cover.
2 .  Press  the button on the toner cartridge assembly, and  then  pull the toner cartridge up  and  out using  the handle.
3 .  Remove the...

Page 47

5.  Close  the front cover.
6 .  Press  the  Continue button 
.
NOTE: The  printer reprints the pages that  caused the paper jam.
202 Paper Jam — Open Rear Door
There is a  paper jam  at the printer exit  sensor.
1.  Open the rear exit.
2 .  Remove the jammed  paper.
3 .  Close  the rear exit.
4 .  Press  the  Continue button 
.
NOTE: The  printer reprints the pages that  caused the paper jam.
231 Duplex Paper Jam — Open Rear Door
There is a  paper jam  in the rear of the duplex  paper path.
1.  Open the...

Page 48

3.  Close  the rear exit.
4 .  Press  the  Continue button 
.
NOTE: The  printer reprints the pages that  caused the paper jam.
232 Duplex Paper Jam — Remove Tray 1
There is a  paper jam  in the duplex  unit.
1.  Remove Tray 1.
2 .  Press  down  the lever on the automatic duplex  unit.
3 .  Remove the jammed  paper.
4 .  Replace Tray 1.
5 .  Press  the  Continue button 
.
NOTE: The  printer reprints the pages that  caused the paper jam.
233 Duplex Paper Jam — Remove Tray 1
There is a  paper jam  in the...

Page 49

5.  Press  the  Continue button .
NOTE: The  printer reprints the pages that  caused the paper jam.
234 Paper Jam — Check Duplex
There is a  paper jam  in the duplex  unit, but the printer cannot identify the location.
1.  Remove Tray 1.
2 .  Press  down  the lever on the automatic duplex  unit.
3 .  Remove any jammed  paper.
4 .  Replace Tray 1.
5 .  Open the rear exit.
6 .  Remove any jammed  paper.
7 .  Close  the rear exit.
8 .  Press  the  Continue button 
.
NOTE: The  printer reprints the pages...

Page 50

2.  Remove the jammed  paper.
3 .  Close  the rear exit.
4 .  Press  the  Continue button 
.
NOTE: The  printer reprints the pages that  caused the paper jam.
5 .  Replace the narrow  paper in Tray 1 with a  wider paper.
6 .  Send your  print  job to  the printer again.
241 Paper Jam — Check Tray 1
There is a  paper jam  in Tray 1.
1.  Remove Tray 1.
2 .  Remove the jammed  paper.
3 .  Replace Tray 1.
4 .  Press  the  Continue button 
.
NOTE: The  printer reprints the pages that  caused the paper jam....
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