Dell 1720 User Guide

							Call  for service.
Toner  rubs off the paper easily when you handle the sheets.
The  Paper  Texture  setting  is wrong  for the type of paper or specialty media you are using.
The  Paper  Weight  setting  is wrong  for the type of paper or specialty media you are using.
The  fuser  is worn or defective.
Try the following:
Change the Paper  Texture1 from  Smooth or Rough.
Change the Paper  Weight1 from  Plain to  CardStock (or other appropriate weight).
Replace the fuser.2
Print density is  uneven.
The  toner cartridge is defective.
Replace the toner cartridge.
Ghost images  appear on  the page.
The   Paper  Type  setting  in the printer software is set  incorrectly.
The  toner level is low  in the toner cartridge.
Try the following:
Ensure  that  the printer software  Paper  Type setting  is correct for the paper or specialty media you are using.
Replace the toner cartridge.
Print only  appears on  one side of the page.
The  toner cartridge is not properly  installed.
Remove and  reinsert the toner cartridge.
Margins are incorrect.
The  Paper  Size  setting  in the printer software is set  incorrectly.
Ensure  that  the printer software  Paper  Size setting  is correct for the paper or specialty media you are using.
Print is  skewed (inappropriately  slanted).
The  guides  in the selected tray  are not in the correct position  for the paper size loaded in the tray.
The  manual feeders guides  are not in the correct position  for the paper size loaded in the feeder.
Try the following:
Move the guides  in the tray  so they rest  against the edges of the paper.
Move the manual feeders guides  so they rest  against the edges of the paper.
 
						

							Printed  pages  are blank.
The  toner cartridge is empty  or defective.
Replace the toner cartridge.
Printed  pages  are solid black.
The  toner cartridge is defective.
Your  printer requires  servicing.
Try the following:
Replace the toner cartridge.
Call  for service.
Paper curls badly once it prints and  exits to the bin.
The  Paper  Texture1 setting  is wrong  for the type of paper or specialty media you are using.
Change the Paper  Texture
1 from  Rough  to  Normal or Smooth.
1 This setting  can  be changed using  the Local Printer  Settings Utility.
2 Call  a  service  technician to  replace the fuser.
Error Recovery
Load   
Load the specified paper input tray  with the designated paper type and  size.
Load Manual  
Load the manual feeder  with the designated paper type and  size.
Output Bin Full — Remove Paper
Remove any paper from  the output bin, and  then  press  the  Continue button .
Insert Duplex Pages in  Tray 1, Then Press Continue
1.  Remove the printed pages from  the output bin.
2 .  Remove Tray 1.
3 .  Load the tray  with the already printed side  facing  up, and  the top of the page  toward the front of the tray.
NOTE:
 
						

							NOTE: Although you can  use Tray 1 or Tray 2 to  print  the first side  of the duplex  job,  only  use Tray 1 to  print
the second  side.
4 .  Replace Tray 1.
5 .  Press  the  Continue button 
.
30  Invalid Refilled Cartridge
The  cartridge in your  printer has  been  refilled.  Install a  new toner cartridge.
31  Missing or Defective Cartridge
If  the toner cartridge is not installed, install it.
If  the toner cartridge is installed, remove it  and  install a  new toner cartridge.
32  Unsupported Print Cartridge
Install the correct toner cartridge for your  printer.
34  Paper Too Short
Make sure  the paper you loaded is large  enough.
Check for a  paper jam.
To clear  the message  and  continue printing the job,  press  the  Continue button .  The  remaining pages of the
print  job may not print  correctly.
35  Insufficient Memory for Resource Save
To clear  the message, press  the  Continue button .
To cancel the print  job,  press  the  Cancel button .
To prevent  this error in the future, install additional memory.
37  Insufficient Memory to Collate
To clear  the message  and  continue printing, press  the  Continue button .  The  remaining pages of the job may not
print  correctly.
 
						

							To cancel the print  job,  press  the Cancel button .
To prevent  this error in the future:
Install additional memory.
Simplify the job.  Reduce the complexity  of the page  by reducing the amount  of text or graphics on the page  and
deleting  unnecessary  fonts  or macros.
37  Insufficient Defrag Memory
To clear  the message, press  the  Continue button .
To cancel the print  job,  press  the  Cancel button .
To prevent  this error in the future, install additional memory.
38  Memory Full
To clear  the message  and  continue printing, press  the  Continue button .  The  remainder of the print  job may not
print  correctly.
To cancel the print  job,  press  the  Cancel button .
To prevent  this error in the future:
Simplify the job.  Reduce the complexity  of the page  by reducing the amount  of text or graphics on the page  and
deleting  unnecessary  fonts  or macros.
Install additional memory.
54  Standard Network Software Error
To clear  the message  and  disable  all communication between  the printer and  the network,  press  the  Continue
button 
.
To ignore the message, press  the  Cancel button .
56  Standard Parallel/USB Port Disabled
To clear  the message, press  the  Continue button .  The  printer discards  any previously sent print  jobs. Enable  the
parallel  or USB  port by selecting  a  value  other than   Disabled for the Parallel  Buffer  or USB Buffer  item in the Local
Printer  Settings Utility.
58  Too Many Flash Options
Remove the memory from  your  printer. Your  printer supports  up  to  128 MB  additional flash memory.
81  Engine Code CRC Failure
Press  the  Continue button  to  clear  the message.
 
						

							84  Imaging Drum Life Warning
To continue printing, press  the Continue button .
Print a  Printer  Settings Configuration  Sheet to  determine  the imaging  drum level.
Replace the imaging  drum,  and  reset the counter.
84  Replace Imaging Drum
Your  printer will not print  any more  pages until the imaging  drum has  been  replaced.
Replace the imaging  drum,  and  reset the counter.
88  Toner Low
Remove the toner cartridge,  and  firmly shake  it  to  redistribute  the toner within  the cartridge.
Replace the toner cartridge.
200 Paper Jam — Remove Cartridge
There is a  paper jam  at the printer input sensor.
1.  Open the front cover by pressing the button on the left  side  of the printer and  lowering  the cover.
2 .  Press  the button on the toner cartridge assembly, and  then  pull the toner cartridge up  and  out using  the handle.
3 .  Remove the jammed  paper.
4 .  Reinstall  the toner cartridge by aligning  the white rollers on the toner cartridge with the white arrows on the tracks
of the imaging  drum and  pushing  the toner cartridge in as far as it  will go.  The  cartridge  clicks into place  when
NOTE:   You  only  receive  the imaging  drum life warning  if you have  the Toner Alarm set  to  on.
 
						

							correctly  installed.
5 .  Close  the front cover.
6 .  Press  the  Continue button 
.
NOTE: The  printer reprints the pages that  caused the paper jam.
201 Paper Jam — Remove Cartridge
There is a  paper jam  between  the printer input and  paper exit  sensors.
1.  Open the front cover by pressing the button on the left  side  of the printer and  lowering  the cover.
2 .  Press  the button on the toner cartridge assembly, and  then  pull the toner cartridge up  and  out using  the handle.
3 .  Remove the jammed  paper.
4 .  Reinstall  the toner cartridge by aligning  the white rollers on the toner cartridge with the white arrows on the tracks
of the imaging  drum and  pushing  the toner cartridge in as far as it  will go.  The  cartridge  clicks into place  when
correctly  installed.
 
						

							5.  Close  the front cover.
6 .  Press  the  Continue button 
.
NOTE: The  printer reprints the pages that  caused the paper jam.
202 Paper Jam — Open Rear Door
There is a  paper jam  at the printer exit  sensor.
1.  Open the rear exit.
2 .  Remove the jammed  paper.
3 .  Close  the rear exit.
4 .  Press  the  Continue button 
.
NOTE: The  printer reprints the pages that  caused the paper jam.
231 Duplex Paper Jam — Open Rear Door
There is a  paper jam  in the rear of the duplex  paper path.
1.  Open the rear exit.
2 .  Remove the jammed  paper.
NOTE:  This message  appears only  if the printer has  an automatic duplex  unit.
 
						

							3.  Close  the rear exit.
4 .  Press  the  Continue button 
.
NOTE: The  printer reprints the pages that  caused the paper jam.
232 Duplex Paper Jam — Remove Tray 1
There is a  paper jam  in the duplex  unit.
1.  Remove Tray 1.
2 .  Press  down  the lever on the automatic duplex  unit.
3 .  Remove the jammed  paper.
4 .  Replace Tray 1.
5 .  Press  the  Continue button 
.
NOTE: The  printer reprints the pages that  caused the paper jam.
233 Duplex Paper Jam — Remove Tray 1
There is a  paper jam  in the front of the duplex  unit.
1.  Remove Tray 1.
2 .  Press  down  the lever on the automatic duplex  unit.
3 .  Remove the jammed  paper.
4 .  Replace Tray 1.
NOTE:  This message  appears only  if the printer has  an automatic duplex  unit.
NOTE:  This message  appears only  if the printer has  an automatic duplex  unit.
 
						

							5.  Press  the  Continue button .
NOTE: The  printer reprints the pages that  caused the paper jam.
234 Paper Jam — Check Duplex
There is a  paper jam  in the duplex  unit, but the printer cannot identify the location.
1.  Remove Tray 1.
2 .  Press  down  the lever on the automatic duplex  unit.
3 .  Remove any jammed  paper.
4 .  Replace Tray 1.
5 .  Open the rear exit.
6 .  Remove any jammed  paper.
7 .  Close  the rear exit.
8 .  Press  the  Continue button 
.
NOTE: The  printer reprints the pages that  caused the paper jam.
235 Duplex Paper Jam — Unsupported Size
There is a  paper jam  at the output bin  because  the paper used was  too  narrow  for the duplex  unit.
1.  Open the rear exit.
NOTE:  This message  appears only  if the printer has  an automatic duplex  unit.
NOTE:  This message  appears only  if the printer has  an automatic duplex  unit.
 
						

							2.  Remove the jammed  paper.
3 .  Close  the rear exit.
4 .  Press  the  Continue button 
.
NOTE: The  printer reprints the pages that  caused the paper jam.
5 .  Replace the narrow  paper in Tray 1 with a  wider paper.
6 .  Send your  print  job to  the printer again.
241 Paper Jam — Check Tray 1
There is a  paper jam  in Tray 1.
1.  Remove Tray 1.
2 .  Remove the jammed  paper.
3 .  Replace Tray 1.
4 .  Press  the  Continue button 
.
NOTE: The  printer reprints the pages that  caused the paper jam.
242 Paper Jam — Check Tray 2
There is a  paper jam  in Tray 2.
1.  Remove Tray 2.
2 .  Remove the jammed  paper.
3 .  If  you did  not see any jammed  paper when  you removed Tray 2, remove Tray 1 and  then  remove any jammed
paper.
4 .  Replace both  paper trays.
5 .  Press  the  Continue button 
.
NOTE: The  printer reprints the pages that  caused the paper jam.
251 Paper Jam — Check Manual Feeder
There is a  paper jam  at the manual feeder.
1.  Remove the jammed  paper from  the manual feeder.