Dell 1110 User Guide

							 
 
 
 
2. If you cannot see the paper in the output tray or the paper does not move when pulled,  stop pulling and open the top cover and the inner cover.  
 
 
 
 
 
3. Loosen the paper if it is caught in the heat roller. Then remove the paper by gently pulling it out.  
 
   
 
 
 
4. Close the inner cover( 1 ) and the top  cover( 2 ). Printing resumes automatically.    
 
 
 
 
    NOTE:  Failed pages will not reprint. Reprint the failed pages.
  CAUTION:  The top and inner cover themselves may also be hot due to the heat roller(located underneath the inner cover). Allow the printer 
to cool before opening the covers.  
CAUTION: When removing jammed paper, be careful not to touch the heat roller (located underneath the inner cover). It is hot and could 
cause burns!
NOTE:  Failed pages will not reprint. Reprint the failed pages.  
						

							Fuser Area Jam  
1. Open the front cover.  
 
   
 
 
2. Gently pull the toner cartridge out, being careful not to scratch against the printer, and lift it up and away from the printer.  
 
   
 
 
3. Remove the paper by gently pulling it toward you.  
 
   
 
4. Check that there is no other paper in the printer.   
 
5. Reinstall the toner cartridge and close the front cover. Your printer resumes printing the document from failed pages.    
   
Tips for Avoiding Paper Jams  
   
By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined in  Clearing Jams in the Paper 
Tray .   
   
l Follow the procedures in  Loading Print Media in the Paper Tray . Ensure that the adjustable guides are correctly positioned.  
 
     
l Do not overload the paper tray.  
 
     
l Do not remove the paper from the tray while your printer is printing.  
 
     
l Do not add paper to the tray while your printer is printing.  
 
     
l Flex, fan, and straighten the paper before loading.   
 
     
l Do not use creased, damp, or curled paper.  
 
     NOTICE:  The fuser area is hot. Take care when removing paper from the printer.  
						

							l Do not mix paper types in the paper tray.  
 
     
l Use only recommended print materials. See  Paper Specifications .  
 
     
l Ensure that the recommended print side of print materials is facing up in the paper tray.    
   
Understanding the Operator Panel LEDs  
The operator panel LEDs signify different things, depending on their sequences. LEDs that are off, on, and/or blinking indicate printer conditions such as 
printer status, intervention (for example, out of paper and jammed paper), or service.  
 
  The following table shows the most common LED sequences. Find the LED pattern below that matches the printer LED pattern and check the meaning and 
solution.  
 
LED Status Legend  
 
   
   
Troubleshooting Checklist    
If the printer is not working properly,  consult the following checklist. If the printer does not pass a step, follow the corresponding troubleshooting suggestions.  LED Pattern   Meaning and Suggested Solution  
    Your printer has some problems.  If this problem occurs,  contact your service representative.   
       • A paper jam has occurred. To solve the problem, see  Clearing Jams in the Paper Tray .
• The front cover is open. Close the front cover.
• The top cover is open. Close the top cover.
• The paper tray is empty. Load paper in the tray. See  Loading Paper .
• A toner cartridge is not installed. Install a toner cartridge. See  Installing the Starter Toner Cartridge .
  • If the printer is receiving data,   blinks green slowly.
• If the printer is printing received data,   blinks green quickly.
   
  • You pressed    while the printer was receiving data.
•
In Manual Duplex mode, the first side of your job has printed. Load the paper back into the tray and press   t o start printing. 
For details, see  Printing on Both Sides of Paper (Manual Duplex) .
You print in 600dpi resolution and your printer does not have enough memory to print the current job. When the Printing Status 
window appears, select one of the following options. 
• Click  Cancel . An Internal error sheet prints and the current job automatically clears. Try simplifying the page layout and 
removing unnecessary graphics from your document. 
• Click  Print . Your printer prints the current job in 300 dpi resolution. If a memory shortage occurs again, the Printing Status 
window will appear again and an Internal error sheet will print. The current job automatically clears. Try simplifying the page 
layout and removing unnecessary graphics from your document. 
    In Manual Feed mode, there is no paper in the paper tray. Load paper into the tray and press    to start printing.  
       The toner cartridge is nearly empty. Redistribute the toner to temporarily extend the life of the toner cartridge.  If this does not 
improve print quality,  install a new toner cartridge. See  Replacing the Toner Cartridge .  
 
Check   Suggested Solutions  
Check the power cord and  Check the power source by plugging into another outlet.     
						

							   
Solving General Printing Problems  
For problems with the operation of your printer, refer to the table for suggested solutions.  the power switch.   
Make sure that    is on.    In Ready mode,    lights green.  If   lights or blinks green,  go to  Understanding the Operator Panel LEDs .   
Press and hold    to print a 
demo page.   • If a demo page does not print,  check the paper supply in the paper input tray.
• If the paper jams in the printer,  go to  Clearing Jams in the Paper Tray . 
Check the demo page to see 
if it is printed correctly.   If there is a print quality problem,  go to  Solving Print Quality Problems .  
Print a short document from 
a software application to 
verify that the computer and 
printer are connected and 
are communicating correctly.   • If the page does not print,  check the cable connection between the printer and the computer.
• Check the print queue or print spooler to see if the printer has been paused.
• Check the software application to ensure you are using the proper printer driver and communication port.  If 
printing is interrupted in progress,  go to  Solving General Printing Problems .
If completing the checklist 
does not resolve the printer 
problem,  check the following 
troubleshooting sections.   •  Solving General Printing Problems .
•  Understanding the Operator Panel LEDs .
Condition   Possible Cause   Suggested Solutions  
The printer does not print.   The printer is not receiving power.   Check the power cord connections. Check the power switch and the 
power source.  
The printer is not selected as the default printer.   Select your printer in the printer folder in Windows as your default 
printer.  
Check the printer for the following:   After locating the problem, clear it.  If a printer system error occurs,  
contact your service representative.  
• The front or top cover is not closed.
• Paper is jammed.  
 
• No paper is loaded.
• A toner cartridge is not installed or the 
installed toner cartridge is not the 
correct type. • Close the corresponding cover.
• Clear the paper jam. See  Clearing Jams in the 
Paper Tray .
• Load paper. See  Loading Paper
• Install a toner cartridge. See  Replacing the Toner 
Cartridge .
The printer may be in Manual Feed mode and out of 
paper.   Add paper to the tray and press    on the printers operator panel 
to begin printing.  
The connection cable between the computer and the 
printer is not connected properly.   Disconnect the printer cable and reconnect it.  
The connection cable between the computer and the 
printer is defective.   If possible,  attach the cable to another computer that is working 
properly and print a job. You can also try using a different printer 
cable.  
The port setting is incorrect.   Check the Windows printer setting to make sure that the print job 
is sent to the correct port.  If the computer has more than one port,  
make sure that the printer is attached to the correct one.  
The printer may be configured incorrectly.    Check the printer properties to ensure that all print settings are 
correct.   
The printer driver may be incorrectly installed. Reinstall the printer driver; see  Installing Dell Software . Try 
printing a demo page.
The printer is malfunctioning. Check the LEDs on the operator panel to determine if the printer is 
indicating a system error.
Paper does not feed into the 
printer.   Paper has not been loaded correctly.   Remove paper from the tray and reload it correctly.  
There is too much paper in the tray.   Remove excess paper from the tray.  
The paper is too thick.   Use only paper that meets the specifications required by the 
printer.  
Printing is extremely slow.   The job may be very complex.   Reduce the complexity of the page or try adjusting the print quality 
settings.    
 
The maximum print speed of the printer is 14(A4) or 15(Letter) 
pages per minute.  
If you are using Windows 98/Me, the Spooling Setting 
may be set incorrectly.    From the  Start  menu, choose  Settings  and  Printers . Right - click  Dell 
Laser Printer 1110 , choose  Properties , click the  Details  tab, and 
then choose the  Spool Settings  button. Select the desired spool 
setting.  
Half the page is blank.   The page layout is too complex.   Simplify the page layout and remove any unnecessary graphics from 
the document.   
The page orientation setting may be incorrect.   Change the page orientation in your application.  
The paper size and the paper size settings do not 
match.   Ensure that the paper size selected in the print settings matches 
the paper in the tray.  
The paper keeps jamming.   There is too much paper in the paper tray.   Remove excess paper from the tray.   
If printing on special materials,  use the manual feed mode.  
An incorrect type of paper is being used.   Use only paper that meets the specifications required by the 
printer. See  Paper Specifications .  
There may be debris inside the printer.   Open the front cover and remove the debris.    
						

							   
Solving Print Quality Problems  
 
Print Quality Checklist  
   
Print quality problems can be resolved by following the checklist below.  
   
l Redistribute toner in the toner cartridge (see  Redistributing Toner ).  
 
     
l Clean the inside of the printer (see  Cleaning the Interior ).  
 
     
l Adjust the print resolution from the printer properties window (see  Graphics Tab ).  
 
     
l Ensure that the Toner Save mode is off (see  Graphics Tab ).  
 
     
l Clear general printing problems (see  Solving General Printing Problems ).  
 
     
l Install a new toner cartridge and check print quality (see  Replacing the Toner Cartridge ).   
 
 
Printing Quality Problems  
   
The inside of the printer may be dirty or improper paper loading may reduce print quality. See the table below to clear the problem.  The printer prints, but the text 
is wrong, garbled, or 
incomplete.   The printer cable is loose or defective.   Disconnect the printer cable and reconnect. Try a print job that you 
have already printed successfully.  If possible,  attach the cable and 
printer to another computer and try a print job that you know 
works. Finally, try a new printer cable.  
The wrong printer driver was selected.   Check the applications printer selection menu to ensure that your 
printer is selected.  
The software application is malfunctioning.   Try printing a job from another application.  
Pages print, but are blank.   The toner cartridge is defective or out of toner.   Thoroughly shake the toner,  if necessary . See  Redistributing 
Toner .  
If necessary , replace the toner cartridge.  
The file may have blank pages.   Check the file to ensure that it does not contain blank pages.  
Some parts, such as the controller or the board, may 
be defective.   Contact a service representative.  
When you are using Window 
98, the illustrations print 
incorrectly in Adobe Illustrator.   The setting in the software application is wrong.   Print the document by selecting  Download as Bit Image  in the 
Advanced Options  window of  Graphics  properties.  
Condition   Suggested Solutions  
Light or faded print  
    If a vertical white streak or faded area appears on the page:  
• The toner supply is low. You may be able to temporarily extend the life of the toner 
cartridge. See  Redistributing Toner .  If this does not improve print quality,  install a new 
toner cartridge.
• The paper may not meet paper specifications; for example, the paper is too moist or 
too rough. See  Paper Specifications .
• If the entire page is light,  the print resolution setting is too low or the Toner Save mode 
is on. Adjust the print resolution and turn the Toner Save mode off. See  Graphics Tab .
• A combination of faded or smeared defects may indicate that the toner cartridge needs 
cleaning. See  Cleaning the Interior .
Toner specks  
  • The paper may not meet specifications; for example, the paper is too moist or too 
rough. See  Paper Specifications .
• The transfer roller may be dirty. Clean the inside of the printer. See  Cleaning the 
Interior .
• The paper path may need cleaning. See  Cleaning the Interior .
Dropouts    
If a faded areas, generally rounded, occur randomly on the page:    
						

							    • A single sheet of paper may be defective. Try reprinting the job.
• The moisture content of the paper is uneven or the paper has moist spots on its 
surface. Try a different brand of paper. See  Paper Specifications .
• The paper lot is bad. The manufacturing process can cause some areas to reject toner. 
Try a different kind or brand of paper.
• The toner cartridge may be defective. See  Vertical repetitive defects .
• If these steps do not correct the problems,   contact a service representative.
Vertical lines  
    If black vertical streaks appear on the page,  the drum inside the toner cartridge has probably been scratched. Install a 
new toner cartridge. See  Replacing the Toner Cartridge .  
Gray background  
    If the amount of background shading becomes unacceptable:  
• Change to lighter weight paper. See  Paper Specifications .
• Check the printers environment; very dry (low humidity) or high humidity (higher than 
80% RH) conditions can increase the amount of background shading.
• Remove the old toner cartridge and install a new one. See  Replacing the Toner 
Cartridge .
Toner smear  
    • Clean the inside of the printer. See  Cleaning the Interior .
• Check the paper type and quality. See  Paper Specifications .
• Remove the toner cartridge and install a new one. See  Replacing the Toner Cartridge .
Vertical repetitive defects  
    If marks repeatedly appear on the printed side of the page at even intervals:  
• Clean the inside of the printer. See  Cleaning the Interior . After cleaning the inside of 
the printer,  if you still have the same problems,   install a new toner cartridge. See 
Replacing the Toner Cartridge .
• Parts of the printer may have toner on them.  If the defects occur on the back of the page,  
the problem will likely correct itself after a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
Background scatter  
    Background scatter results from bits of toner distributed on the printed page.  
• The paper may be too damp. Try printing with a different batch of paper. Do not open 
packages of paper until necessary so that the paper does not absorb excess moisture.
• If background scatter occurs on an envelope,  change the printing layout to avoid printing 
over areas that have overlapping seams on the reverse side. Printing on seams can 
sometimes cause problems.
• If background scatter covers the entire surface area of a printed page,  adjust the print 
resolution through your software application or the printer properties.
Misformed characters  
    If characters are improperly formed and produce hollow images,  the paper stock may be too slick. Try a different paper. 
See  Paper Specifications .  
Page skew  
    • Ensure that the paper is loaded properly.
• Check the paper type and quality. See  Paper Specifications .
• Ensure that the paper or other material is loaded correctly and the guides are not too 
tight or too loose against the paper stack.
Curl or wave  
    • Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperatures and humidity can cause 
paper curl. See  Paper Specifications .
• Turn over the stack of paper in the paper tray. Also try rotating the paper 180  in the 
paper tray.
Wrinkles or creases  
• Ensure that the paper is loaded properly.  
						

							    • Check the paper type and quality. See  Paper Specifications .
• Turn over the stack of paper in the paper tray. Also try rotating the paper 180  in the 
paper tray.
Back of printouts are dirty  
    • Check for leaks in the toner. Clean the inside of the printer. See  Cleaning the Interior .
• The transfer roller may be dirty. See  Cleaning the Interior .
Black pages  
    • The toner cartridge may not be installed properly. Remove the cartridge and reinsert.
• The toner cartridge may be defective and need replacing. Install a new toner cartridge. 
See  Replacing the Toner Cartridge .
• The printer may require repair. Contact a service representative.
Loose toner  
    • Clean the inside of the printer. See  Cleaning the Interior .
• Check the paper type and quality. See  Paper Specifications .
• Install a new toner cartridge. See  Replacing the Toner Cartridge .
• If the problem persists, the printer may require repair. Contact a service 
representative.
Character Voids  
    Character voids are white areas where they should be solid black:  
• If you are using transparencies,  try another type of transparency. Because of the 
composition of the transparency, some character voids are normal. 
• You may be printing on the wrong surface of the paper. Turn over the stack of paper in 
the paper tray.
• The paper may not meet paper specifications. See  Paper Specifications .
Horizontal stripes  
       If horizontally aligned black streaks or smears appear:  
• The toner cartridge may be installed improperly. Remove the toner cartridge and 
reinsert.
• The toner cartridge may be defective. Install a new toner cartridge. See  Replacing the 
Toner Cartridge .
• If the problem persists, the printer may require repair. Contact a service 
representative.
Curl    
    If the printed paper is curled or the paper does not feed into the printer,  turn over the stack of paper in the paper tray. 
Also try rotating the paper 180   in the paper tray.