Creative Audigy 4 Manual

Troubleshooting B-7
• Clear the check box to disable it.
If you have a Disable In This Hardware Profile
 check box:
• Make sure that the check box is selected to disable it.
7. Click OK
 to restart Windows and for the change to take effect.
When the Gameport Joystick interface is disabled, the entry in Device Manager has 
a red cross.
The joystick is not working properly in some programs.
The program may use the system processor timing to calculate the joystick position. 
When the processor is fast, the...

Troubleshooting B-8
❑
If your computer detects any other installed audio card, a message box 
recommending that you completely uninstall and remove the older audio device 
will appear. Click the Yes
 button to continue with the installation of the Sound 
Blaster Audigy card.
After the installation of the Sound Blaster Audigy card, completely uninstall the 
existing card and remove the audio card from your computer.
The onboard audio chipset is not working well.
To disable an onboard audio chipset, do the...

Troubleshooting B-9
2. In the Control Panel
 window, double-click the System
 icon.
3. In the System Properties
 dialog box, click the Device Manager
 tab.
4. Double-click Sound, Video And Game Controllers
, and then select Creative 
Sound Blaster Live! Series 
or Creative Sound Blaster PCI512
.
5. Click the Properties
 button.
6. In the Properties dialog box:
If you have an Original Configuration (Current)
 check box:
• Clear the check box to disable it.
If you have a Disable In This Hardware Profile...

Troubleshooting B-10
3. In the System Properties
 dialog box, click the Device Manager
 tab.
4. Under the Sound, Video And Game Controllers entry, select the conflicting audio 
card driver—indicated by an exclamation mark (!)—and click the Properties
 
button.
5. In the Properties dialog box, click the Resources
 tab.
6. Make sure that the Use automatic settings
 check box is selected, and click the 
OK
 button.
7. Restart your system to allow Windows 98 SE/Me to reassign resources to your 
audio card...

Troubleshooting B-11
5. Click the OK
 button to close the dialog box.
The drivers are removed.
Problems with 
Software DVD 
PlayerChanging audio configuration (for example, switching from 6-channel mode to 
SPDIF Output mode or vice versa) while watching a DVD movie does not seem to 
work, even though all settings in the software DVD player and in Surround Mixer are 
correct.
To solve this problem:
Close and restart the software DVD player.
Problems with 
DV driver for 
Windows 98 SE/
2000/Me The DV...

Troubleshooting B-12
4. Click the Finish
 button.
5. Turn off and then turn on your DV camcorder.
Problems with 
File Transfers on 
Some VIA 
Chipset 
MotherboardsAfter you install the Audigy card on a VIA chipset motherboard, you may have the 
slight chance of seeing one of the following:
When transferring large amounts of data, the computer stops responding (‘hangs’)  
or restarts itself, OR 
Files transferred from another drive are incomplete or corrupted.
These problems appear in a small number of...

Troubleshooting B-13
❑
Some users have solved the above problems by doing one or both of the 
following:
• downloading the latest VIA 4in1 drivers from http://www.viatech.com*,
• obtaining the most current BIOS for your motherboard from the 
manufacturer’s web site*.
• *Content in these web sites is controlled by other companies. Creative bears 
no responsibility for information or downloads obtained from them. This 
information is provided only as a convenience to you. 

Troubleshooting B-14
Problems in 
Windows XPA Hardware Installation error message appears on a Windows XP operating system 
when non-Creative applications are being installed.
At the time of this products release, Microsoft strongly encouraged companies to 
submit their hardware solutions for certification. If a hardware device driver is not 
submitted, or does not qualify, for Microsoft certification, a warning message similar 
to the one below appears.
You may see the message when you install hardware...

Index 

Index 1
A
Analog Audio connector 1-7
Analog CD audio cable
 1-7
analog/digital out jack
 1-2, 1-3
applications
AudioHQ
 3-4
Creative Diagnostics
 3-3
Creative PlayCenter 2
 3-6
Creative Recorder 2
 3-6
Creative Restore Defaults
 3-7
Creative Sound Blaster Audigy 
Demonstration
 3-2, 3-3
Creative Surround Mixer
 3-3
Creative Wave Studio
 3-5
installing
 2-1
uninstalling
 2-1
Audigy card
 1-2
audio card
 1-2
AudioHQ
Creative Keyboard
 3-5
EAX control
 3-5
MIDI input
 3-5
AUX connector
 1-2, 1-3
C
CD Audio...