compaq presario 900 series User Manual
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b Maintenance and Service Guide Compaq Evo Notebook N1005 Series and Compaq Presario 900 Series Mobile PC Document Part Number: 272638-001 July 2002 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying computer features, components, and spare parts, troubleshooting computer problems, and performing computer disassembly procedures. 272638-001.book Page i Thursday, July 25, 2002 4:21 PM
© 2002 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. AMD, Athlon, and Duron are trademarks of the AMD Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Maintenance and Service Guide First Edition July 2002 Document Part Number: 272638-001 272638-001.book Page ii Thursday, July 25, 2002 4:21 PM
Maintenance and Service Guideiii Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8 1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . 1–10 1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–11 1.5 Computer External Components . . . . . . . . . . . . . . . 1–12 1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22 2 Troubleshooting 2.1 Computer Setup and Diagnostics Utilities . . . . . . . . . 2–1 Selecting Computer Setup or Compaq Diagnostics . 2–1 Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3 Selecting from the Security Menu. . . . . . . . . . . . . . . 2–4 Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5 2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . 2–7 Obtaining, Saving, or Printing Configuration Information. . . . . . . . . . . . . . . . . . . . . 2–7 Obtaining, Saving, or Printing Diagnostic Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8 2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . 2–10 272638-001.book Page iii Thursday, July 25, 2002 4:21 PM
ivMaintenance and Service Guide Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer System Major Components . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics/Hardware Kit . . . . . . . . . . . 3–10 3.4 Miscellaneous Cable Kit . . . . . . . . . . . . . . . . . . . . . 3–12 3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–13 3.6 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2 4.3 Preventing Damage to Removable Drives . . . . . . . . . 4–3 4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . . 4–4 4.5 Packaging and Transporting Precautions . . . . . . . . . . 4–4 4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5 4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4 5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12 5.5 Memory Expansion Board . . . . . . . . . . . . . . . . . . . . 5–12 5.6 Mini PCI Communications Board . . . . . . . . . . . . . . 5–14 5.7 Disk Cell RTC Battery . . . . . . . . . . . . . . . . . . . . . . . 5–17 5.8 Connector Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18 5.9 LED Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19 5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21 5.11 Heat Spreader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24 5.12 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29 5.13 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–31 5.14 Palm Rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36 5.15 Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39 272638-001.book Page iv Thursday, July 25, 2002 4:21 PM
Contents Maintenance and Service Guidev 5.16 TouchPad Components . . . . . . . . . . . . . . . . . . . . . 5–41 5.17 Display Release Assembly . . . . . . . . . . . . . . . . . . . 5–43 5.18 Charger Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–44 5.19 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–46 5.20 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–48 5.21 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–52 5.22 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–54 5.23 Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–58 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1 General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1 Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2 C Screw Listing Index 272638-001.book Page v Thursday, July 25, 2002 4:21 PM
Maintenance and Service Guide1–1 1 Product Description The Compaq Evo Notebook N1005 and Presario 900 Series of Personal Computers offer advanced modularity, AMD Athlon and Duron processors, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. Figure 1-1. Compaq Evo Notebook N1005 and Presario 900 Series 272638-001.book Page 1 Thursday, July 25, 2002 4:21 PM
1–2Maintenance and Service Guide Product Description 1.1 Models Computer models are shown in Tables 1-1 through 1-3. Table 1-1 Compaq Evo Notebook N1005 and Presario 900 Model Naming Conventions Key P900 P 220 P5 40 V C 51 O XXXXXX-XXX 123456789 10 Key Description Options 1 Brand/Series designatorE = Evo P = Presario1005 = 1005 Series 900 = 900 Series 2 Processor type A = AMD Athlon XP+ D = AMD Duron 3 Processor speed 153 = 1.53 GHz 147 = 1.47 GHz 140 = 1.40 GHz130 = 1.30 GHz 120 = 1.20 GHz 4Display type/ size/resolutionX = XGA (1024 × 768)5 = 15.x-inch 4 = 14.x-inch 5 Hard drive size 40 = 40 GB 30 = 30 GB20 = 20 MB 6 Optical drive designatorV = DVD-ROM drive W = DVD-RW driveD = CD-ROM drive R = CD-RW drive 7 Integrated communicationM = Modem 0 = NoneC = Modem/NIC combination card 8 RAM 51 = 512 MB 25 = 256 MB 9 Operating system O = Windows XP Pro E = Windows XP Home 10 SKU# 272638-001.book Page 2 Thursday, July 25, 2002 4:21 PM
Product Description Maintenance and Service Guide1–3 Table 1-2 Compaq Evo Notebook N1005 Series Models The following Evo Notebook N1005 Series models use config. code KSXZ and features: ■TouchPad ■8-cell, 4.0-Ah lithium ion (Li ion) battery pack ■2-year warranty ■diskette drive E1005 A 153 X5 30 W C 25 O1 German 470041-860 E1005 A 147 X4 20 V C 25 O1 German 470041-859 272638-001.book Page 3 Thursday, July 25, 2002 4:21 PM
1–4Maintenance and Service Guide Product Description The following Evo Notebook N1005 Series models use config. code KSBZ and feature: ■TouchPad ■8-cell, 4.0-Ah lithium ion (Li ion) battery pack ■1-year warranty ■diskette drive E1005 A 153 X5 30 W C 25 O Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands470041-815 470041-818 470041-819 470041-822 470041-823 470041-826 470041-827 470041-830 470041-831 470041-834Norway Portugal Russian Saudi Arabia Slovenia Spain Sweden/Finland Switzerland Tu r k e y United Kingdom470041-835 470041-838 470041-839 470041-814 470041-842 470041-843 470041-846 470041-848 470041-851 470041-852 E1005 A 147 X4 20 V C 25 O Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands470041-816 470041-817 470041-820 470041-821 470041-824 470041-825 470041-828 470041-829 470041-832 470041-833Norway Portugal Russia Saudi Arabia Slovenia Spain Sweden/Finland Switzerland Tu r k e y United Kingdom470041-836 470041-837 470041-840 470041-813 470041-841 470041-844 470041-845 470041-849 470041-850 470041-853 Table 1-2 Compaq Evo Notebook N1005 Series Models (Continued) 272638-001.book Page 4 Thursday, July 25, 2002 4:21 PM
Product Description Maintenance and Service Guide1–5 Table 1-3 Compaq Presario 900 Series Mobile PC Models The following Presario 900 Series Mobile PC models use config. code KSXZ and features: ■TouchPad ■8-cell, 4.0-Ah lithium ion (Li ion) battery pack ■2-year warranty ■diskette drive P905 A 153 X5 30 W C 25 E Belgium Denmark Germany Italy The Netherlands470036-882 470036-883 470037-069 470037-072 470037-075Norway Portugal Spain Sweden/Finland470037-078 470037-517 470037-521 470037-083 P904 A 153 X4 20 W C 25 E Belgium Denmark Germany Italy The Netherlands470038-081 470038-082 470038-083 470038-084 470038-085Norway Portugal Spain Sweden/Finland470038-086 470038-087 470038-088 470038-089 P902 A 130 X5 30 W C 25 E Belgium Denmark Germany Italy The Netherlands470037-046 470037-068 470037-071 470037-074 470037-077Norway Portugal Spain Sweden/Finland470037-080 470037-516 470037-520 470037-081 P901 A 120 X5 20 W C 25 E Belgium Denmark Germany Italy The Netherlands470037-045 470037-067 470037-070 470037-073 470037-076Norway Portugal Spain Sweden/Finland470037-079 470037-515 470037-519 470037-082 272638-001.book Page 5 Thursday, July 25, 2002 4:21 PM