Compaq Mp2800 User Manual

							Troubleshooting 51
Part Number: 216023-001 - Writer: Carey Gregg - Saved by: The Integrity Group
Pages: 5 Words: 990 Saved date: 09/22/0010:06 AM  File Name: Ch06.doc
Troubleshooting  (continued)
Problem Solution
Image is out of focus 1. Adjust the Focus Ring on the
projection lens.
2. Make sure the projection screen is
within the required distance (3.74
to 32.8 feet, 1.14 to 10 meters)
from the projector.
3. Check the projection lens to see if
it needs cleaning. Follow the
“Cleaning the Lens” procedures in
Chapter 5 to clean the lens.
Projected colors do not match
computer or camcorder color1. Adjust the Brightness, Contrast,
or Color functions in the analog or
video on-screen menu.
2. Make sure the pins on the cable
connectors are not bent or
broken.
Black or gray border visible
outside the usable area of the
projection screenThe black border surrounding the
active area of the projection screen is
part of the total projected image;
however, it is an inactive area and
cannot display any part of the image.
This black border reduces the amount
of extraneous light, producing a
cleaner, sharper image.
Only the Compaq startup
screen displays1. Check that the cables are
connected securely.
2. Verify that the proper input source
is connected.
3. Make sure your portable
computers external video port is
activated.
Continued 
						

							Troubleshooting 52
Part Number: 216023-001 - Writer: Carey Gregg - Saved by: The Integrity Group
Pages: 5 Words: 990 Saved date: 09/22/0010:06 AM  File Name: Ch06.doc
Troubleshooting  (continued)
Problem Solution
A blue screen displays on the
projection screen when a
videocassette recorder is
connected to the projector.Check the videocassette recorder Play
or TV/Video buttons. If that does not
work, refer to your videocassette
recorder manual.
Lamp shuts off 1. If all five LEDs flash amber, the
projector has overheated and will
automatically shut down. Wait
five to ten minutes until the LED
buttons stop flashing and the
Standby button turns amber
before restarting the projector
again.
2. A minor power surge may cause
the lamp to shut off. Wait a few
minutes, then turn it back on.
Lamp burns out or makes a
popping soundWhen the lamp reaches its end of life,
it will burn out and may make a loud
popping sound. If this happens, the
projector will not turn back on until the
lamp module has been replaced.
Contact your local Compaq authorized
dealer, seller, or reseller to purchase a
replacement lamp module. To replace
the lamp, follow the procedures in the
Replacing the Projector Lamp
Module section of Chapter 5.
Multimedia Adapter speaker
does not operate.1.    Make sure the audio cable is
correctly connected to the
Multimedia Adapter and the
audio source.
2.    Make sure the audio source is
operating properly.
3.    Make sure the Mute button is off.
Continued 
						

							Troubleshooting 53
Part Number: 216023-001 - Writer: Carey Gregg - Saved by: The Integrity Group
Pages: 5 Words: 990 Saved date: 09/22/0010:06 AM  File Name: Ch06.doc
Troubleshooting  (continued)
Problem Solution
Remote control does not
operate1. The two AAA batteries may need
to be replaced.
2. Verify that the batteries are
installed properly.
Remote mouse does not
operate computer.1. Make sure the Y-cable is
connected to both the computer
and the Multimedia Adapter. Do
not connect both the USB and
RS232 connectors to the computer
at the same time. The USB
connector is the preferred
connector.
2. If the RS232 connection is being
used, the remote control does not
function until the serial port is
initialized. You may need to
restart the computer to initialize
the serial port. The remote control
Page Up and Page Down
functions require an additional
driver when used with the RS232
connector. This driver can be
found on the CD-ROM that came
with your projector.
Compatibility issues with
equipment attached to the
projector.Refer to Appendix B “Flash ROM
Upgrade” for more information.
If this does not resolve the problem,
contact your Compaq authorized
service provider or call Compaq
Customer Support for help. Refer to
the “Worldwide Telephone Numbers”
booklet included in the projector
documentation kit for a complete list of
customer support numbers to call.
Image size is too small/large. Adjust the manual zoom until the
image is the desired size. 
						

							Agency Regulatory Notices    54
Part Number: 216023-001 - Writer: Carey Gregg - Saved by: The Integrity Group
Pages: 4  Words: 680  File Name: Agency Regulatory Notices    Saved date: 09/22/00 10:04 AM
Appendix A
Agency Regulatory Notices
Federal Communications Commission Notice
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:

 Reorient or relocate the receiving antenna.

 Increase the separation between the equipment
and the receiver.

 Connect the equipment into an outlet on a
circuit different from the circuit that the
receiver is connected.

 Consult the dealer or an experienced radio or
television technician for help.
 Modifications
 The FCC requires the user to be notified that if any changes or
modifications are made to this device, not expressly approved
by Compaq Computer Corporation, this may void the user’s
authority to operate the equipment. 
						

							Agency Regulatory Notices    55
Part Number: 216023-001 - Writer: Carey Gregg - Saved by: The Integrity Group
Pages: 4  Words: 680  File Name: Agency Regulatory Notices    Saved date: 09/22/00 10:04 AM
 Cables
 Connections to this device must be made with shielded cables
with metallic RFI/EMI connector hoods to maintain
compliance with FCC Rules and Regulations.
 Declaration of Conformity for Products Marked
with the FCC Logo—United States Only
 This device complies with Part 15 of the FCC Rules.
Operation is subject to the following  two conditions:  (1) this
device may not cause harmful interference, and (2) this device
must accept any interference received, including interference
that may cause undesired operation.
 For questions regarding your product, contact:
 Compaq Computer Corporation
 P.O. Box 692000, Mail Stop 530113
 Houston, Texas  77269-2000
 Or, call 1-800-652-6672 (1-800-OK COMPAQ)
 For questions regarding this FCC declaration, contact:
 Compaq Computer Corporation
 P.O. Box 692000, Mail Stop  510101
 Houston,  Texas  77269-2000
 Or, call  (281) 514-3333
 To identify this product, refer to the Part, Series, or Model
number found on the product.
 Canadian Notice
 This Class B digital apparatus meets all requirements of the
Canadian Interference-Causing Equipment Regulations.
 Avis Canadien
 Cet appareil numérique de la classe B respecte toutes les
exigences du Règlement sur le matériel brouilleur du Canada. 
						

							Agency Regulatory Notices    56
Part Number: 216023-001 - Writer: Carey Gregg - Saved by: The Integrity Group
Pages: 4  Words: 680  File Name: Agency Regulatory Notices    Saved date: 09/22/00 10:04 AM
 European Notice
 Products with the CE Marking comply with both the EMC
Directive (89/336/EEC) and the Low Voltage Directive
(73/23/EEC) issued by the Commission of the European
Community.
 Compliance with these directives implies conformity to the
following European norms:

 EN55022 (CISPR 22) - Radio Frequency
Interference

 EN50082-1 (IEC801-2, IEC801-3, IEC801-4) -
Electromagnetic Immunity

 EN60950 (IEC950) - Product Safety
Japanese Notice
Power Cords
The projector power supply is provided with Automatic Line
Switching (ALS). This feature allows the projector to operate
on input voltages between 100-120V or 200-240V.
The power cord set (flexible cord or wall plug) received with
the projector meets the requirements for use in the country
where you purchased the equipment.
If you need to obtain a power cord for a different country, you
should purchase a power cord that is approved for use in that
country. 
						

							Agency Regulatory Notices    57
Part Number: 216023-001 - Writer: Carey Gregg - Saved by: The Integrity Group
Pages: 4  Words: 680  File Name: Agency Regulatory Notices    Saved date: 09/22/00 10:04 AM
The power cord must be rated for the product and for the
voltage and current marked on the product’s electrical ratings
label. The voltage and current rating of the cord should be
greater than the voltage and current rating marked on the
product. In addition, the diameter of the wire must be a
minimum of 0.75 mm
2 or 18AWG, and the length of the cord
must be between 6 feet (1.8 m) and 12 feet (3.6 m). If you have
questions about the type of power cord to use, contact your
Compaq authorized service provider.
A power cord should be routed so that it is not likely to be
walked on or pinched by items placed upon it or against it.
Particular attention should be paid to the plug, electrical outlet,
and the point where the cord exits from the product. 
						

							Flash ROM Upgrade      58
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Pages: 2  Words: 186  File Name: Flash ROM Upgrade  Saved date: 09/22/00 10:02 AM
Appendix B
Flash ROM Upgrade
The Compaq Microportable Projector can be upgraded by
flashing the ROM (Read Only Memory) resident on the
projector. This will be available from Compaq in the future
only if necessary.
NOTE:  Before attempting these steps, make sure the projector
is turned off.
The Flash ROM upgrade provides the following functions:

 Implements new features on the projector

 Provides upgrades to existing features

 Resolves compatibility issues.
 Locate the following items in the Compaq Microportable
Projector shipping box:

 DVI to DVI signal cable

 RS232 to DVI upgrade adapter 
						

							Flash ROM Upgrade      59
Part Number: 216023-001 - Writer: Carey Gregg - Saved by: The Integrity Group
Pages: 2  Words: 186  File Name: Flash ROM Upgrade  Saved date: 09/22/00 10:02 AM
 Complete the following steps to upgrade the projector’s ROM:
1.  Connect one end of the cable to the DVI connector on the
projector and the other end to the RS232 (serial) connector
on the computer.
2.  Power on the computer and monitor only (if applicable).
3.  Access the Compaq website at:
 
http://www.compaq.com
4.  Follow the steps outlined on the website.
5.  Power on the projector.
6.  Wait about two minutes to allow the Flash Upgrade
program to complete the upgrade, then the projector will
automatically reset and be ready to use. 
						

							Specifications      60
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Pages: 2  Words: 469  File Name: Specifications  Saved date: 09/22/00 10:00 AM
Appendix C
Specifications
Compaq Microportable Projector
Projection panel XGA 1024 × 768 × 1
Lamp type 130 watt High Brightness Lamp
Image size See the Image Size Adjustment table.
Avg. lamp life in hours 1,500 hours
Projection distance 4.92 to 32.8 feet (1.14 to 10 meters)
Maximum weight
(unpacked)3.0 lbs (without cables)
Maximum dimensions 2.5 in (w) × 7.1 in (h) × 8.38 in (d)
Maximum graphics
resolutionSXGA 1280 x 1024 at 75 Hz
Displayable colors 16.7 million colors
Horizontal frequencies 15-80 kHz Analog
15-80 kHz Digital
Vertical frequencies 48 - 85 Hz Analog
48 - 75 Hz Digital
Required Environmental Temperatures for the Following Altitudes:
Sea Level
Operating Temperature
Storage Temperature 50 to 104°F
-22 to 149°F 10 to 40°C
-40 to 65°C
2,500 - 5,000 Feet
Operating Temperature
Storage Temperature 50 to 95°F
-22 to 149°F 10 to 35°C
-40 to 65°C
5,000 - 10,000 Feet
Operating Temperature
Storage Temperature 50 to 82°F
-22 to 149°F 10 to 28°C
-40 to 65°C
Humidity (Non-Condensing)
Operating
Non-Operating20 to 80%
  5 to 95%
Power Source 90 - 265 VAC, 50-60 Hz
Power Consumption < 185 watts
Input Terminal One 15-pin D-type VGA connector with one cable
included
One DVI connector with one cable included