Comdial Impression Single-Line Proprietary Telephone Station Users Guide

							Making Calls
3.1 Making Calls
·To make a call using prime intercom (your telephone must be
arranged for prime intercom),
1. Lift handset and listen for intercom dial tone.
2. Dial station number or intercom feature code.
·To access outside line using line group feature,
1. Lift handset and listen for intercom dial tone.
2. Dial line group access code,
9=group1,
80through89= line groups 2 through 11,
60through64= line groups 12 through 16.
3. Listen for outside dial tone.
4. Dial number.
·To queue for a busy line group,
1. Lift handset and listen for intercom dial tone.
2. Dial line group access code (9, 80–89,or60–64).
3. Hear busy tone.
4. DialS6.
5. Hang up handset.
·To answer queuing ring-back,
1. After hearing short ring burst, lift handset and hear dial tone for
line.
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							·To cancel queuing,
1. Lift handset and hear intercom dial tone.
2. Dial#6.
3. Hang up handset.
·To make a call using prime line or idle line preference(your
telephone must be arranged for prime line or idle line
preference),
1. Lift handset and listen for outside line dial tone.
2. Dial outside number.
·To access intercom line,
1. Lift handset and listen for outside line dial tone.
2. PressHOLD.
3. PressTA P.
4. Listen for intercom dial tone.
5. Dial station number or intercom feature code.
·To dial personal speed dial numbers,
1. Lift handset and listen for intercom dial tone.
2. Dial trunk access code and listen for outside dial tone.
3. PressTA Pbutton.
4. Press desired dial pad button1-0. Call will dial automatically.
·To dial system speed dial numbers,
1. Lift handset and listen for intercom dial tone.
2. Dial line access code and listen for outside dial tone.
3. PressTA Pbutton, thenS.
4. Dial desired code (100-599). Call will dial automatically.
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							3.2 Using Automatic Call-Back
·To arrange for the system to call back when a busy station
becomes idle or rings with no answer,
1. Make intercom call and hear busy signal or ring-back tone.
2. DialS6.
3. Hang up (when called station becomes idle or is operated by its
user, your station will ring. Call-back is canceled if you do not
lift your handset when you hear this ringing).
·To answer call-back ring,
1. Lift handset (called station will ring. Call-back is canceled when
you lift your handset).
·To cancel automatic call back,
1. Lift handset. Listen for intercom dial tone,
2. Dial#6,
3. Hang up handset.
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							3.3 Using Call Waiting
·To activate call waiting,
1. Make intercom call and receive busy signal,
2. DialS6(called party hears tone),
3. Wait on line for an answer.
·To cancel call waiting and revert to automatic callback,
1. Lift handset and listen for intercom dial tone,
2. Dial#6,
3. Hang up handset.
·To answer a call-waiting tone,
1. Hear short burst in handset receiver,
2. You may choose to ignore the call-waiting tone and remain on
line with your original caller,
—OR—
complete present call and hang up handset (waiting call will
begin ringing). Lift handset to answer waiting call.
·The installer may arrange your telephone so that you can
press TAP to answer the waiting call without ending your
current call. If you have this feature, answer a waiting call as
follows,
1. Hear short tone burst in your handset receiver while on a call.
2. PressTA Pto receive waiting call and place current call on hold.
3. PressTA Pwhen you want to alternate between original call and
waiting call.
4. Hang up handset to end calls.
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							Holding Calls
4.1 Using Call Holding
·To use manual HOLD,
1. PressHOLD.
2. Hang up handset.
·To return to call on HOLD
,
1. Lift handset.
2. PressTA P.
·To place a call on exclusive HOLD
,
1. PressHOLDtwice (or pressTA P) and hang up handset.
·To retrieve an exclusive hold,
1. Lift handset and pressTA P.
·To use the HOLD recall feature
,
1. Do nothing, after a preprogrammed length of time, a call placed
onHOLDwill automatically ring back. Lift handset.
·To place a call on hold at another telephone,
1. While on line, pressTA P(system places call on hold)
.
2. DialS90, then dial extension number of telephone to receive
held call.
3. Hang up handset.
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							·To retrieve a held call at another station,
1. Lift handset.
2. PressTA Pand dial#90.
3. Dial extension number of station that has the held call.
4. Answer call.
·To answer a call at the extension receiving held call,
1. Lift handset.
2. PressTA Pand dial#90.
·To park a call,
1. PressTA P(if on an outside call), or pressHOLD, thenTA P(if
on an inside call).
2. DialS.
3. Dial park orbit access code (91 - 99for orbit1-9). If chosen
orbit is busy, dial alternative orbit number.
4. Hang up handset.
5. Remember the code for later use or make it known to those who
need to know it in order to retrieve the call.
NOTE: If no one retrieves the call within a programmable time limit,
it reverts to the parking station as a standard held call. You can
place only one call in an orbit at a time.
·To retrieve parked call,
1. Hear announcement.
2. Pick-up handset.
3. Dial#.
4. Dial park orbit access code (91 - 99for orbit1-9).
5. Answer call.
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							4.2 Using the Recall/flash Feature
Your host system provides certain features that you can access from
your telephone. The installer will probably configure your system so
that pressingTA Presults in a flash signal to allow access to these
features using dialed codes.
·If your system has been configured for flash,
1. PressTA Pand dialS08to generate a timed flash signal while
on line.
·If your system has been configured for recall and not for
flash,
1. PressTA Pand dialS08while on line to disconnect you from
the current call and return dial tone to your station.
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							Transferring Outside Calls
5.1 Making a Screened Transfer
·To make a screened transfer,
1. Answer outside call.
2. PressTA P(for DigiTech model),
—OR—
pressTRANSFER/CONFERENCE(for Impression model).
3. Dial station number.
4. Upon answer, announce the call.
5. Hang up the handset (call is transferred).
5.2 MakinganUnscreenedTransfer
·To make an unscreened transfer,
1. Answer outside call.
2. PressTA P(for DigiTech model),
—OR—
pressTRANSFER/CONFERENCE(for Impression model).
3. Dial station number.
4. Hang up handset.
NOTE: If no one answers the call within a preprogrammed length of
time, it will re-ring your telephone.
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							5.3 MakingAHotTransfer
·To make a hot transfer,
1. Answer call.
2. PressTA P(this places the call on hold).
3. Dial extension number of telephone to receive the transfer.
4. Announce call.
5. PressTA P.
6. Hang up. The person receiving the transfer has the call.
5.4 Returning to Outside Call
·If busy or no answer,
1. PressTA P(for DigiTech model) and return to outside call,
—OR—
pressTRANSFER/CONFERENCE(for Impression model)
andreturntooutsidecall
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