Comdial Dxp 2500 Industry-Standard Telephone Instructions Manual
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GCA70-237 Industry-Standard Telephone User’s Guide l To answer a call at the station receiving held call, 1. lift handset and listen for intercom dial tone, 2. FLASH the hookswitch. . Hold Recall Feature -after a preprogrammed length of time, a call that you have placed on hold will automatically ring back to your telephone. Usina Call Park l To park a call, 1. FLASH the hookswitch, 2. press *, 3. dial park orbit access code (91-99 for orbit l-9). If the first orbit is busy, dial another park orbit access code, 4. hang up handset, 5. use paging feature to announce call and park orbit access code if necessary. ns If no one retrieves the parked call within a preprogrammed time, it reverts back to your telephone as a held call. You can only place one call in an orbit at a time. l To retrieve a parked call, 1. hear announcement, 2. lift handset, 3. press #, 4. dial park orbit access code (91-99), 5. answer call. Industry-Standard Telephone User’s Guide - 1 I
12 - Industry-Standard Telephone User’s Guide Transferring Outside Calls Using Screened Transfer : /: ‘. /. l To announce a call before transferring it, 1. answer outside call, 2. FLASH the hookswitch (this places the call on hold), 3. dial intercom number of station, 4. upon answer, announce the call, 5. hang up the handset (this transfers the call). e To do a quick screened transfer to intercom or tie line, 1. answer call, 2. dial intercom number or tie line access code for transfer location, 3. when party at transfer station answers, announce call, 4. hang up handset. e If station is busy or user does not answer, -FLASH the hookswitch and return to outside call. !. .: i:;., :>.! ,, ‘. 12 - IndwsQ-Standard Telephone User’s Guide
GCA70-237 Industry-Standard Telephone User’s Guide Using Unscreened Transfer l To transfer a call without first announcing it, 1. answer outside call, 2. FLASH the hookswitch (this places the call on hold), 3. dial intercom number of station, 4. hang up handset. * To do a quick unscreened transfer to intercom or tie line, 1. answer call, 2. dial intercom number for transfer location, 3. hang up handset. If no one answers the transferred call within a preprogrammed time, it will re-ring your telephone. l If station is busy or the user does not answer, -FLASH the hookswitch and return to outside call. Industry-Standard Telephone User’s Guide - 13
14 - Industry-Standard Telephone User’s Guide . Conferencing Stations Together l To conference between yourself, one outside party, and one intercom party, or between yourself and two intercom parties, 1. answer or make a call, 2. FLASH the hookswitch (this places the call on hold), 3. dial intercom number of station, 4. when the party answers, have a conversation with that party (consultation hold), or announce that you are forming a conference with the first party (three-way conference), 5. FLASH the hookswitch once to establish the three-way connection, mm FLASH the hookswitch twice to drop the consulting party and return to the first party to complete conversation, 6. hang up handset to end calls. Using Broker’s Call 0 To establish two simultaneous calls and alternate between them, 1. answer or make a call, 2. FLASH the hookswitch (this places the call on hold), 3. dial +I+ 07, 4. dial number of second party, 5. FLASH the hookswitch (this places the second call on hold), 6. FLASH the hookswitch when you want to alternate between calls, 7. hang up handset to end calls. 14 - industry-Standard Telephone User’s Guide
GCA70-237 Industry-Standard Telephone User’s Guide Using the Messaging Feature Using Message Waiting Control Only the person who sent the message and the person receiving the message can turn off the message-waiting light. l To turn on the message-waiting light and broken dial tone at an idle telephone, 1. dial%3, 2. dial station number of the telephone you want to alert. The message-waiting light of that station will flash. l To turn off the message-waiting light and broken dial tone at a busy or idle station, 1. dial#3, 2. dial station number of the telephone you alerted. The message-waiting light of that station will turn off. l To retrieve a message at an alerted station, 1. observe flashing message waiting light or hear broken dial tone, 2. lift handset, 3. dial # 00. Due to differences in system programming, you may have to retrieve messages by obtaining intercom dial tone and dialing the operator’s station number. Industry-Standard Telephone User’s Guide - 15
16 - Industry-Standard Telephone User’s Guide Using LCD Messaging You can set system-supplied messages to display at any calling LCD speakerphone. l To turn LCD messaging on, .: 1. lift handset, 2. dial +K 02, 3. dial message code number (Ol-30), then press #I. B To turn LCD messaging off, 1. lift handset, 2. dial # 02. Using Recall/Flash The reaction of your telephone depends on how it was programmed by the installer. When you access an outside line using the line group feature and then flash the telephone hookswitch, your telephone will react in one of the following ways: l obtain intercom dial tone, l recall outside line dial tone, l access outside features. If the installer programmed the telephone to recall outside line dial tone or to flash for outside features, you cannot obtain intercom dial tone while on an outside line. If the installer programmed the telephone to obtain intercom dial tone, you can either recall outside dial tone or flash for outside features (depending on system programming) by performing the following step: -while on an outside line, FLASH the hookswitch and dial S 08. d6 - Industry-Standard Telephone User’s Guide
GCA7ll-237 Industry-Standard Telephone User’s Guide Making A Paging Announcement Using External Paging l To page over an external public address system, 1. lift handset and listen for intercom dial tone, 2. dial preprogrammed page zone number (71-77 or 70), 3. make announcement. Using All-Call and Zone Paging l To page, 1. lift handset and listen for intercom dial tone, 2. dial zone number (71-77 or 70 for all-call), 3. make announcement, 4. remain on line if awaiting a reply (meet-me page), mm hang up handset. o To answer all-call or zone paging from any station, 1. lift handset and listen for intercom dial tone, 2. dial 69, 3. meet paging party on line. Industry-Standard Telephone User’s Guide - 77
18 - Industry-Standard Telephone User’s Guide Using Meet-Me Page At times, other telephone users may page you with instructions to meet them on line. This is known as a meet-me page. You can go to the nearest telephone and dial a code to contact the paging w-V. : l To reply to a meet-me page, 1. lift handset of nearest telephone and listen for intercom dial tone, 2. dial 78, 3. meet paging party on line. Forwarciincl Calls 0 To forward just your prime line and intercom calls to another telephone as soon as they ring your telephone, 1. lift handset and listen for intercom dial tone, 2. dial +R 51, 3. dial station number of telephone to which you want to forward calls. * To forward just your prime line and intercom calls to another telephone after they ring at your telephone a few times or when you are busy on your telephone, 1. lift handset and listen for intercom dial tone, 2. dial % 53, 3. dial station number of telephone to which you want to forward calls. 18 - /ndustty-Standard Telephone User’s Guide
GCA70-237 lndus try-standard Telephone User’s Guide l To forward all of your calls to another telephone as soon as they ring at your telephone, 1. lift handset and listen for intercom dial tone, 2. dial ;fc 52, 3. dial station number of telephone to which you want to forward calls. l To forward all of your calls to another telephone after they ring at your telephone a few times or whenever you are busy on your telephone, 1. lift handset and listen for intercom dial tone, 2. dial I+ 54, 3. dial station number of telephone to which you want to forward calls. e To cancel call forwarding, 1. lift handset and listen for intercom dial tone, 2. dial # 5, 3. hang up. Industry-Standard Telephone User’s Guide - 19
20 - Industry-Standard Telephone User’s Guide Using The Tracker Paging System The Tracker Pager System option allows you to send call back and parked call messages to Tracker pagers assigned to station numbers. If you have a Tracker pager assigned to your personal intercom number, you can receive messages that someone else sends you. The system automatically installs the Tracker pager for your use; however, you can disable it when you do not wish to receive paged messages and when you leave at the end of your day. If you do disable your Tracker pager at the end of your day, be sure to enable it at the beginning of your next day. . To track a called party after receiving a ring-no answer, 1. make an intercom call to someone and receive no answer, 2. dial +K 8, -3. hear confirmation beep (Tracker page accepted) or hear busy tone (Tracker page not accepted), 4. hang up handset. l To track a called party without first calling them, 1. lift handset and listen for intercom dial tone, 2. dial +K 8, 3. dial station number, 4. hear confirmation beep (Tracker page accepted) or hear busy tone (Tracker page not accepted), 5. hang up handset. ‘. 20 - lncius try-Standard Telephone User’s Guide