Cisco Router DPC3925 User Manual

4021192 Rev B  91 
 
 Monitor Gateway Status 
 
 
Status Wireless Page Description 
Use the following table to review the status of your wireless network. 
Section Field Description   
Wireless 
Network 
MAC Address 
Displays the MAC Address of your gateways local wireless access point 
Radio Band 
Displays one of the following radio band frequencies currently in operation: 
 2.4 GHz 
 5 GHz 
 2.4 and 5 GHz 
Note: Not all products support the 5 GHz radio band. 
Network Name (SSID)  
Displays the name...

92  4021192 Rev B 
 
Monitor Gateway Status 
 
Status > DOCSIS WAN 
DOCSIS WAN Status displays information about the system of your cable modem. 
Select the DOCSIS WAN tab to open the Status DOCSIS WAN page. 
 
DOCSIS WAN Page Description 
Use the descriptions in the following table to review the status of your DOCSIS 
WAN network. 
Section Field Description   
About Model 
Displays the name of the residential gateway 
Vendor 
Displays the manufacturer of the residential gateway 
Hardware Revision...

4021192 Rev B  93 
 
 Monitor Gateway Status 
 
Section Field Description   
MAC Address (CM MAC Address) 
Displays the CM MAC Address. The CM MAC Address is a unique 
alphanumeric address for the cable modem coaxial interface, which is used 
to connect to the CMTS at the headend. A MAC address is a hardware 
address that uniquely identifies each node of a network. 
Bootloader Revision 
Displays the boot revision code version 
Current Software Revision 
Displays the revision version of the firmware...

94  4021192 Rev B 
 
Frequently Asked Questions 
 
Frequently Asked Questions 
Q.  How Do I Configure TCP/IP Protocol? 
A. To configure TCP/IP protocol, you need to have an Ethernet Network Interface 
Card (NIC) with TCP/IP communications protocol installed on your system. 
TCP/IP is a communications protocol used to access the Internet. This section 
contains instructions for configuring TCP/IP on your Internet devices to operate 
with the residential gateway in Microsoft Windows or Macintosh...

4021192 Rev B  95 
 
 Frequently Asked Questions 
 
5 Select both Obtain an IP address automatically and Obtain DNS server address 
automatically in the Internet Protocol (TCP/IP) Properties window, and then 
click OK. 
6 Click Yes to restart your computer when the Local Network window opens. The 
computer restarts. The TCP/IP protocol is now configured on your PC, and your 
Ethernet devices are ready for use. 
7 Try to access the Internet. If you cannot access the Internet, contact your service...

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Frequently Asked Questions 
  
Renewing the IP Address on Windows 95, 98, 98SE, and ME Systems 
1 Click Start, and then click Run to open the Run window. 
2 Type winipcfg in the Open field, and click OK to execute the winipcfg 
command. The IP Configuration window opens. 
3 Click the down arrow to the right of the top field, and select the Ethernet adapter 
that is installed on your PC. The IP Configuration window displays the Ethernet 
adapter information. 
4 Click Release, and then...

4021192 Rev B  97 
 
 Frequently Asked Questions 
 
Q.  How does the residential gateway connect to my computer? 
A.  The residential gateway connects to the PC using a wireless connection or the 
10/100/1000BASE-T Ethernet port on your PC. If you want to use an Ethernet 
interface, Ethernet cards available from your local PC or office supply retailer, or 
from your service provider. For best performance over an Ethernet connection, your 
PC should be equipped with a Gigabit Ethernet card. 
Q.  After my...

98  4021192 Rev B 
 
Tips for Improved Performance 
 
Tips for Improved Performance 
Check and Correct 
If your residential gateway does not perform as expected, the following tips may 
help. If you need further assistance, contact your service provider. 
 Verify that the plug to your residential gateway AC power is properly inserted 
into an electrical outlet. 
 Verify that your residential gateway AC power cord is not plugged into an 
electrical outlet that is controlled by a wall switch. If a wall...

4021192 Rev B 
 Front Panel LED Status Indicator Functions 
 
Front Panel LED Status Indicator Functions 
Initial Power Up, Calibration, and Registration (AC Power applied) 
The following chart illustrates the sequence of steps and the corresponding 
appearance of the residential gateway front panel LED status indicators during 
power up, calibration, and registration on the network when AC power is applied to 
the residential gateway. Use this chart to troubleshoot the power up, calibration, and...

100  4021192 Rev B 
 
Front Panel LED Status Indicator Functions 
 
 
Front Panel LED Status Indicators During Initial Power Up, Calibration, and Registration 
Part 2, Telephone Registration 
Step 7 8 9 10 11 
Front Panel Indicator Data Network Registration Complete 
Requesting Telephone IP Address 
Request Telephone Provisioning File 
Restarting Voice Service Telephone Registration Complete 
1 POWER On On On On On 
2 DS On On On On On 
3 US On On On On On 
4 ONLINE On On On On On 
5 ETHERNET 1 - 4 On or...