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Cisco Ise 13 User Guide

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Page 591

Web Agent Posture Discovery Request and Cisco ISE Response
TheWebagentdoesnotdodiscoveryprobe.ifanendpointisconfiguredtousetheWebagent,CiscoISE
respondsusingtheformat,X-ISE-PDP-WEBAGENT=FQDN".Thewebagentdiscoveryresponseisusedto
invoketheCiscoNACAgentontheclient,iftheclientprovisioningpolicyisconfiguredtousetheWeb
agent.
Agent Displays “Temporary Access”
Problem
Aclientmachineisgranted“TemporaryAccess”tothenetworkfollowingloginandauthentication,but
administratorandusersexpectfullnetworkaccess....

Page 592

AnyConnect
CiscoISEusesanintegratedmoduleinAnyConnectforCiscoISEposturerequirements.AnyConnectisthe
postureagentthatcoexistswithCiscoISENACAgentonthesameendpoint.Basedontheclientprovisioning
policyconfigurationinCiscoISE,onlyoneoftheagentswillbeactiveatatime.
CiscoAnyConnectisnotsupportedinCWAflow.ItcannotbeprovisionedfromtheGuestportalusing
theRequireguestdevicecompliancefieldintheGuestAccess>Configure>GuestPortals>Create,
EditorDuplicate>PortalBehaviorandFlowSettings>GuestDeviceComplianceSettingspage....

Page 593

CiscostronglyrecommendsthatyouensurethatthelatestWindowshotfixesandpatchesareinstalledon
WindowsXPclientssothattheCiscoNACAgentcanestablishasecureandencryptedcommunicationwith
CiscoISE(viaSSLoverTCP).
Uninstall the Cisco NAC Agent from Windows 7 and Earlier Clients
TheCiscoNACAgentinstallstoC:\ProgramFiles\Cisco\CiscoNACAgent\ontheWindowsclient.
Youcanuninstalltheagentinthefollowingways:
•Bydouble-clickingtheUninstallCiscoNACAgentdesktopicon....

Page 594

•ForAgent/ComplianceModuleUpgrade,toastwillbedisplayedas:"ClickOKtoUpgrade/Update"
•Inthe"userloggedout"event,when"AutoClose"optionforLogoffisnotenabledinCleanAccess
Manager(CAM),toastnotificationisprovided.Thistoastenablestheuserstoknowthattheyhavebeen
loggedoutandthattheyneedtologinagaintogetnetworkaccess.
Cisco NAC Agent for Macintosh Clients
TheCiscoNACOSXAgentprovidesthepostureassessmentandremediationforMacintoshclientmachines....

Page 595

ActiveXissupportedonlyonthe32-bitversionsofInternetExplorer.YoucannotinstallActiveXona
Firefoxwebbrowserorona64-bitversionofInternetExplorer.
Note
Cisco NAC Agent Logs
IntheCiscoNACAgentforWindows,right-clicktheAgentTrayIconandthenclickLogPackagertorun
thesupportpackageandcollecttheagentlogs.
IntheCiscoNACAgentforCiscoNACOSX,intheToolsmenu,right-clicktheAgenticonandclickthe
CollectSupportLogsoptiontocollecttheagentlogsandsupportinformation.Thecollectedinformationis...

Page 596

Custom nac_login.xml File Template
Thenac_login.xmlfileisoneofthefilesthatisrequiredinyourAgentscreencustomizationpackage,which
allowsyoutocustomizethelogo,fields,andmessagetextcontainedinaCiscoNACAgentdialog,likethe
Propertieswindow,tosuityourspecificWindowsclientnetworkaccessrequirements.
Usethefollowingtemplatetoconstructanappropriate“nac_login.xml”filetocustomizethelogo,fields,and
messagetextcontainedinaCiscoNACAgentscreen.
Thefollowingexampleshowsacustomizedfile.

Custom nacStrings_xx.xml File...

Page 597

DownloadingtheupdateofNACAgent.PackageNameCompleted%1of%2bytesSpeed%1bytes/secNACAgentPosturecomponentversion%1isavailable.%br%Doyouwanttoinstallthisupdatenow?UnabletoupdateNACAgentPosturecomponent.Pleasetryagain.DownloadingtheupdateofNACAgnetPosturecomponent.EducationFirstComplianceCheck...

Page 598

ApplyCancelUpdateLaterCloseHideComplianceShowComplianceDownloadGuestAccessGoToLinkLaunchLogInRe-ScanOKHidePropertiesRejectRepairRescanResetGetRestrictedNETaccessThisonecomesdownfromthenetworkSaveReportSkipSkipAllOptionalSubmitUpdatedays Thereisapproximately%1leftuntilyourtemporarynetworkaccessexpiresYourTemporaryNetworkAccesshasExpired!%1leftExpired!Thiswindowwillclosein%1secsFullNetworkAccessYourdeviceconformswithallthesecuritypoliciesforthisprotectednetworkOnlyoptionalrequirementsarefailing.Itisre...

Page 599

Thereisatleastonemandatoryrequirementfailing.Youarerequiredtoupdateyoursystembeforeyoucanaccessthenetwork.NetworkUsageTermsandConditionsarerejected.Youwillnotbeallowedtoaccessthenetwork.RestrictedNetworkAccessgranted.Youhavebeengrantedrestrictednetworkaccessbecauseyourdevicedidnotconformwithallthesecuritypoliciesforthisprotectednetworkandyouhaveoptedtodeferupdatingyoursystem.Itisrecommendedthatyouupdateyoursystematyourearliestconvenience.TemporaryNetworkAccessPleasebepatientwhileyoursystemischeckedagains...

Page 600

CheckingforcompliancewithRequirementNameLocationSoftwareprogram(s)UpdateDonotchangecurrentsettingNotifybeforedownloadNotifybeforeinstallDownloadandinstallationChangetonotifybeforedownloadChangetonotifybeforeinstallationChangetodownloadandinstallationDescriptionSecurityComplianceSummaryScanResultRequirementNameRequirementDescription-RemediationSuggestionMandatoryOptionalPassedPleasedownloadandinstalltheoptionalsoftwarebeforeaccessingthenetworkPleasedownloadandinstalltherequiredsoftwarebeforeaccessingthene...
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