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Cisco Ise 13 User Guide

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Page 341

◦Viewmessagesin—SpecifythelanguagetousewhendisplayingemailorSMSnotificationsas
yousetthemup.
◦Email—Sendaccountexpirationnoticesbyemail.
◦Usecustomizationfrom—Applythesamecustomizationsthatyouconfiguredfortheselected
portaltothisGuestType'saccountexpirationemails.
◦Copytextfrom—ReuseemailtextthatyoucreatedforanotherGuestType'saccountexpiration
email.
◦Sendtestemailtomeat
◦SMS—SendaccountexpirationnoticesbySMS.
ThesettingsthatfollowforSMSarethesameasforemailnotifications,exceptthatyouchoose...

Page 342

That'sit.Youcan'tactuallydeletetheguesttype.Makesureyoudon'tuseinanyportalsinthefuture.
Changing Guest Account Attributes
Whenaguestaccountiscreated,attributesareconfiguredforthataccountbytheGuestType.
IfyoueditanexistingGuestTypetochangethetimeperiodorotherattributes,thenewattributeswillnotbe
appliedtoexistingguestaccounts.
TochangetheattributesofanexistingGuestaccount,createanewGuesttypewithnewattributes,andapply...

Page 343

Aftereachpurgeiscompleted,theDateofnextpurgeisresettothenextscheduledpurge.Note
Step 3Specifyafterhowmanydaysofinactivitytopurgeuser-specificportalrecordsmaintainedintheCiscoISE
databaseforLDAPandActiveDirectoryusers.
Step 4ClickSave.Ifyoudonotwanttosaveanyupdatesyoumadetothesettings,clickResettoreverttothelast
savedvalues.
Add Custom Fields for Guest Account Creation
Whenprovidingguestaccess,youmaywanttocollectinformationfromyourguestsbeyondjusttheirnames,...

Page 344

Specify Email Addresses and SMTP Servers for Email Notifications
CiscoISEallowsyoutosendemailstosponsorsandguests,notifyingthemofinformationandinstructions.
YoucanconfigureSMTPserverstodelivertheseemailnotifications.Youcanalsospecifytheemailaddress
fromwhichthenotificationswillbesenttoguests.
Procedure
Step 1TospecifyemailsettingsandconfigureSMTPserversforallGuestandSponsorportals,chooseGuestAccess
>Settings>GuestEmailSettings.
Step...

Page 345

Procedure
Step 1Toadd,editordeleteGuestLocationsandSSIDsforGuestandSponsorportals,chooseGuestAccess>
Settings>GuestLocationsandSSIDs.
Step 2ForGuestLocations:
a)Foreachtime-zonethatyouneedtosupport,enteraLocationnameandpickaTimezonefromthe
drop-downlist.
b)ClickAdd.
InaGuestLocation,thenameoftheplace,thenameofthetimezone,andtheGMToffsetare
static;youcannotchangethem.TheGMToffsetdoesnotchangewithdaylightsavingstime
changes.TheGMToffsetsaretheoppositeofwhatisshowninthelist.Forexample,Etc/GMT+3...

Page 346

•Guestsdonotreceivenotificationspriortopasswordexpiration,unlikeguestaccountexpiration.When
guestpasswordsexpire,eithersponsorscanresetthepasswordtoarandompasswordorguestscanlog
inusingtheircurrentlogincredentialsandthenchangetheirpassword.
Theguestdefaultusernameisfouralpabeticandpasswordisfournumericcharacters.Short,easyto
rememberusernamesandpasswordsareadequateforshort-termguests.Youcanchangetheusername
andpasswordlengthinISE,ifyoudesire.
Note
Set the Guest Password Policy and Expiration...

Page 347

What to Do Next
Youshouldcustomizetheerrormessagesthatarerelatedtothepasswordpolicytoprovidethepassword
requirements.
1ChooseGuestAccess>Configure>Sponsored-GuestPortalsorSelf-RegisteredGuestPortals>
Edit>PortalPageCustomization>ErrorMessages.
2Searchforthekeyword“policy.”
Rules for Guest Username Policies
CiscoISEhasthefollowingbuilt-inrulesforguestusernamepolicies:
•Changestotheguestusernamepolicydonotaffectexistingaccounts,untiltheguestaccountshave
expiredandneedtobechanged....

Page 348

Thetotalnumberofcharactersfromthethreecharactersetsshouldnotexceedthenumberspecifiedin
Minimumusernamelength.
Step 6ClickSave.Ifyoudonotwanttosaveanyupdatesyoumadetothesettings,clickResettoreverttothelast
savedvalues.
What to Do Next
Youshouldcustomizetheerrormessagesthatarerelatedtotheusernamepolicytoprovidetheusername
requirements.
1ChooseGuestAccess>Configure>Sponsored-GuestPortals,Self-RegisteredGuestPortals,
SponsorPortals,orMyDevicesPortals>Edit>PortalPageCustomization>ErrorMessages....

Page 349

•SponsorstomanuallysendSMSnotificationstoguestswiththeirlogincredentialsandpasswordreset
instructions.
•GueststoautomaticallyreceiveSMSnotificationswiththeirlogincredentialsaftertheysuccessfully
registerthemselves.
•GueststoautomaticallyreceiveSMSnotificationswithactionstotakebeforetheirguestaccountsexpire.
Whenenteringinformationinthefields,youshouldupdatealltextwithin[],suchas[USERNAME],
[PASSWORD],[PROVIDER_ID],etc.,withinformationspecifictoyourSMSprovider'saccount.
Before You Begin...

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TherearethreedefaultGuestportals:
•HotspotGuestportal—Networkaccessisgrantedwithoutrequiringanycredentials.Usually,an
AcceptanceofUserPolicy(AUP)mustbeacceptedbeforenetworkaccessisgranted.
•Sponsored-Guestportal—Networkaccessisgrantedbyasponsorwhocreatesaccountsforguests,and
providestheGuestwithlogincredentials.
•Self-RegisteredGuestportal—Guestscancreatetheirownaccountscredentials,andmayneedsponsor
approvalbeforetheyaregrantednetworkaccess....
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