Christie Projector DWX951 User Manual

							11 9DWU951/DHD951/DWX951/DXG1051 
Users Manual - Operating Guide020-000661-02 Rev. 1 (06-2014)
Indicator Status Description
PIN LOCK function is active.
3OHDVHVHH6(&85,7
						

							120DWU951/DHD951/DWX951/DXG1051 
Users Manual - Operating Guide020-000661-02 Rev. 1 (06-2014)

LFDWRUODPSV
PD\DOVREHWXUQHGRII,QVXFKDFDVHGLVFRQQHFWWKHSRZHUFRUGDQGZDLWDW
OHDVWPLQXWHV$IWHUWKHSURMHFWRUKDVVXI
						

							121DWU951/DHD951/DWX951/DXG1051 
Users Manual - Operating Guide020-000661-02 Rev. 1 (06-2014)
Troubleshooting
7URXEOHVKRRWLQJ
Related messages
WKHIROORZLQJ
WDEOH$OWKRXJKWKHVHPHVVDJHVZLOOEHDXWRPDWLFDOO\GLVDSSHDUHGDURXQGVHYHUDO
Q
War nings displayed on the Status Monitor
RQLWRU(	Users 
manual - Operating guide5HVROYHWKHHUURUVUHIHUULQJWRWKHWDEOHRIWKHVHFWLRQV
Related messagesDQGRegarding the indicator lampsZKHQWKHZDUQLQJLV
GLVSOD\HG
Troubleshooting
,IDQDEQRUPDORSHUDWLRQVKRXOGRFFXUVWRSXVLQJWKHSURMHFWRULPPHGLDWHO\
2WKHUZLVHLIDSUREOHPRFFXUVZLWKWKHSURMHFWRUWKHIROORZLQJFKHFNVDQG
PHDVXUHVDUHUHFRPPHQGHGEHIRUHUHTXHVWLQJUHSDLU
URUVHUYLFH
FRPSDQ\7KH\ZLOOWHOO\RXZKDWZDUUDQW\FRQGLWLRQLVDSSOLHG

VPRNHVWUDQJHRGRUH[FHVVLYHVRXQGGDPDJHGFDVLQJRUHOHPHQWVRUFDEOHV
SHQHWUDWLRQRIOLTXLGVRUIRUHLJQPDWWHUHWFVKRXOGRFFXU,QVXFKFDVHV
LPPHGLDWHO\GLVFRQQHFWWKHSRZHUSOXJIURPWKHSRZHURXWOHW$IWHUPDNLQJVXUH
HUYLFHFRPSDQ\ WARNING
Message Description
There is no input signal. 

VWDWXVRIWKHVLJQDOVRXUFH
3URMHFWRULVZDLWLQJIRUDQLPDJH¿OH

DQGQHWZRUNUHODWHGVHWWLQJV

GLVFRQQHFWHG3OHDVHUHFRQQHFWWKHP 
						

							122DWU951/DHD951/DWX951/DXG1051 
Users Manual - Operating Guide020-000661-02 Rev. 1 (06-2014)
Troubleshooting
Message Description
The horizontal or vertical frequency of the input 
VLJQDOLVQRWZLWKLQWKHVSHFL¿HGUDQJH

VRXUFHVSHFV
An improper signal is input. 

VRXUFHVSHFV
The internal temperature is rising. 
3OHDVHWXUQWKHSRZHURIIDQGDOORZWKHSURMHFWRUWRFRRO
GRZQDWOHDVWPLQXWHV$IWHUKDYLQJFRQ
						

							DWU951/DHD951/DWX951/DXG1051 
Users Manual - Operating Guide020-000661-02 Rev. 1 (06-2014)
Troubleshooting
Message Description
$QRWHRISUHFDXWLRQZKHQFOHDQLQJWKHDLU
						

							124DWU951/DHD951/DWX951/DXG1051 
Users Manual - Operating Guide020-000661-02 Rev. 1 (06-2014)
Troubleshooting
Phenomena that may be easy to be mistaken for machine defects
FRSHZLWKLW
DFFRUGLQJWRWKHIROORZLQJWDEOH
Phenomenon Cases not involving a machine defect
3RZHUGRHVQRW
FRPHRQ
The electrical power cord is not plugged in.
&RQQHFWWKHSRZHUFRUGFRUUHFWO\
The main power source has been interrupted during operation 
such as by a power outage (blackout), etc.
RZ
RZHU
RQDJDLQ
Either there is no lamp and/or lamp cover, or either of these 
KDVQRWEHHQSURSHUO\¿[HG
3OHDVHWXUQWKHSRZHURIIDQGGLVFRQQHFWWKHSRZHUSOXJIURP

PLQXWHV$IWHUWKHSURMHFWRUKDVVXI
						

							125DWU951/DHD951/DWX951/DXG1051 
Users Manual - Operating Guide020-000661-02 Rev. 1 (06-2014)
Troubleshooting
Phenomenon Cases not involving a machine defect
3LFWXUHVDUHQRW
GLVSOD\HG
FRQWLQXHG
The signal cables are not correctly connected.
&RUUHFWO\FRQQHFWWKHFRQQHFWLRQFDEOHV
The brightness is adjusted to an extremely low level.

The computer cannot detect the projector as a plug and play 
monitor.

XVLQJDQRWKHUSOXJDQGSOD\PRQLWRU
The shutter is closed.
&KHFNZKHWKHUWKHSHUTTERLQGLFDWRULVEOLQNLQJ,ILWLVEOLQNLQJ
SUHVVSHUTTEREXWWRQRQWKHFRQWUROSDQHO
7KHUHPRWH
FRQWUROGRHVQRW
ZRUN
Batteries in the remote control may be drained.
5HSODFHWKHEDWWHULHV
The ID numbers set in the projector and the remote control 
are different.
3UHVVWKHIDEXWWRQZLWKWKHVDPH,QXPEHUDVWKHSURMHFWRUWKHQ
SHUIRUPWKHGHVLUHGRSHUDWLRQ7KH,QXPEHUVHWLQWKHSURMHFWRU
FDQEHGLVSOD\HGE\SUHVVLQJDQ\RIWKHIDEXWWRQVRQWKHUHPRWH
FRQWUROIRUVHFRQGVZKLOHWKHODPSLVRQ
%XWWRQVGRHV
QRWZRUN
OSD MESSAGE is set to HIDE.


SUHVVWKH26EXWWRQDJDLQRQWKHUHPRWHFRQWURO
6HOHFW21
9LGHRVFUHHQ
GLVSOD\IUHH]HVThe FREEZE function is working.
3UHVVFREEZEEXWWRQWRUHVWRUHWKHVFUHHQWRQRUPDO
&RORUVKDYH
DIDGHGRXW
DSSHDUDQFH
RUFRORUWRQHLV
SRRUColor settings are not correctly adjusted.
3HUIRUPSLFWXUHDGMXVWPHQWVE\FKDQJLQJWKH&2/257(03&2/25
DQGRU7,17VHWWLQJVXVLQJWKHPHQXIXQFWLRQV
COLOR SPACE setting is not suitable.
&KDQJHWKH&2/2563$&(VHWWLQJWR$8725*%6037(
5(&RU5(& 
						

							126DWU951/DHD951/DWX951/DXG1051 
Users Manual - Operating Guide020-000661-02 Rev. 1 (06-2014)
Troubleshooting
Phenomenon Cases not involving a machine defect
3LFWXUHVDSSHDU
GDUN
The brightness and/or contrast are adjusted to an extremely 
low level.
$GMXVW%5,*+71(66DQGRU&2175$67VHWWLQJVWRDKLJKHUOHYHO
XVLQJWKHPHQXIXQFWLRQ
The projector is operating in Eco mode.
6HW(&202(WR1250$/LQWKH6(783PHQX
The lamp is approaching the end of its product lifetime.
5HSODFHWKHODPS
Only one lamp is running.
&KHFNWKH/$0302(
The ambient temperature and humidity of the projector is too 
high.

WHPSHUDWXUHH[FHHGVƒ&DQGKXPLGLW\H[FHHGV
RICH COLOR mode is selected in COLOR WHEEL.
7U\WRVZLWFKWKH&2/25:+((/WR%5,*+7PRGH
High humidity environment
7KHEULJKWQHVVPD\GHFUHDVHDXWRPDWLFDOO\LIWKHSURMHFWRULVXVHG
DWKLJKKXPLGLW\HQYLURQPHQW
‡3OHDVHXVHWKHXQLWZLWKLQWKHKXPLGLW\UDQJH
WRQRFRQGHQVDWLRQ
3LFWXUHVDSSHDU
EOXUU\
Either the focus and/or horizontal phase settings are not 
properly adjusted.
$GMXVWWKHIRFXVXVLQJWKHFOCUS + / -EXWWRQVDQGRU+3+$6(
XVLQJWKHPHQXIXQFWLRQ
The lens is dirty or misty.
 
						

							127DWU951/DHD951/DWX951/DXG1051 
Users Manual - Operating Guide020-000661-02 Rev. 1 (06-2014)
Troubleshooting
Phenomenon Cases not involving a machine defect
6RPHNLQG
RILPDJH
GHJUDGDWLRQ
VXFKDV
ÀLFNHULQJRU
VWULSHVDSSHDU
RQVFUHHQ
Flicker may appear on screen 

IURP1250$/WR(&2
The OVER SCAN ratio is too big.
$GMXVW29(56&$1LQWKH6,=($1326,7,21PHQXVPDOOHU
Excessive NOISE REDUCTION.
&KDQJHWKHVHWWLQJRI12,6(5(8&7,21LQWKH,1387PHQX
The FRAME LOCK function cannot work on the current input 
signal.
6HW)5$0(/2&.LQWKH,1387PHQXWR2))
7KHLPDJH
LVXQVWDEOH
RULVRXWSXW
LQWHUPLWWHQWO\When LAN, HDBaseT port is selected, some parts of the 
output may be missing due to signal processing delay.
&KDQJHWKHVLJQDORUXVHDQRWKHUSRUW
56&GRHV
QRWZRUN
The SAVING function is working.
6HOHFW1250$/IRU67$1%
						

							DWU951/DHD951/DWX951/DXG1051 
Users Manual - Operating Guide020-000661-02 Rev. 1 (06-2014)
Troubleshooting
Phenomenon Cases not involving a machine defect
+%DVH7
FRQQHFWLRQ
GRHVQRWZRUNThe SAVING function is working.
6HOHFW1250$/IRU67$1%