Christie Digital Systems Matrix S+5k Users Manual

							Section 3: Operation  
3-72 020-100001-01 Rev. 01 (04/07) 
The Status LED Codes 
If the status code display on the back of the projector shows one of the following 
values, you have encountered a likely system error requiring the attention of a 
qualified service technician (see System Warnings and System Errors, above). 
Acknowledge and clear the error with 
Exit Exit from presentation level, or try 
resetting the projector by powering it off and on again, cooling when necessary. 
Consult Table 3.5 and contact your dealer if the problem persists. 
The specific code number identifies the source of the error detected, and is 
particularly useful in cases where the projector is far away. For example, the code 
“27” means the lamp could not be turned on. Error codes for this projector are listed in 
Table 3.5 below. 
Table 3.5  Error Codes
 
Code Description GENERAL 12  Software bug. Contact dealer/factory. 13  CRC error in flash ROM. Download new software. 14  Engineering-only programming is complete. Call Christie, replace TIPM. 15  Attempting to download code without being in boot mode 16  Invalid interrupt. Power off/on. If it persists, contact dealer/factory. 17  User forced system to stay in boot mode 18  Jumper for programming boot not installed LAMP FAILURES 20  Lamp turned on unexpectedly (fault related to ballast) 21  Lamp airflow low, overheating imminent 23  Cannot read valid ballast ID 26  Lamp Interlock: lamp door open, lamp not installed 27  Can’t turn lamp on 28  Lamp turned off unexpectedly 29 Lamp ballast overheated POWER AND COOLING 46  Red DMD heatsink overheated 47  Green DMD heatsink overheated 48  Blue DMD heatsink overheated 49 Prism overheated 4C  Projector shutdown due to critical error C0 Lamp blower failure (lamp not turned on) 51  LVPS fan failed (Fan 1) 52  LVPS/ Red cooling fan failed (Fan 2) 53  DC lamp fan failed in 500W / 1kW models (Fan 3) 54  Red DMD heatsink fan failed on 1kW and 1.2kW models (Fan 4) 55  Green DMD heatsink fan failed on 1kW and 1.2kW models (Fan 5) 56  Blue DMD heatsink fan failed on 1kW and 1.2kW models  (Fan 6) 57  TIPM fan failed (Fan 7) 58  TIPM fan failed (Fan 8) TIPM (Image Processor) 60  Boot code CRC failed 61  Unable to program DigMux PLD 62  Unable to program Control PLD 63  Unable to program Bubks PLD 64 Unrecognized ROM type 65  Write to flash ROM failed 66 TIPM failure 67  Downloaded code will not fit 68 Scaler communication problem BUILT-IN KEYPAD 70  Unable to access EEPROM on the built-in keypad 71  EEPROM memory re-initialization on the built-in keypad PANEL DRIVER AND FORMATTER 80 Unrecognized Panel Driver 81  Unable to program device on Panel Driver 82  TI flash download failure 83  TI flash download failure 84  TI flash download failure 85  TI-I2C write failure 86  One or more Formatters not responding — Probable Formatter s/w fault   87  Formatter reports RDRAM failure  
						

							 Section 3: Operation 
020-100001-01 Rev. 01 (04/07)  3-73. 
88  Red modular Formatter communication failure  89  Green modular Formatter communication failure 8A  Blue modular Formatter communication failure 93  Modular formatter architecture error 94  Modular formatter DMD mismatch 95  Modular formatter sequence mismatch MISCELLANEOUS A0  Unable to program the optional module  A1  Unable to power the optional module  A2  Unable to program the Dual Slot Backplane Module (DSBP) A3  Unable to program the optional Post Processing Module (Warp module) 
Clear system errors with Exit Exit. If necessary, try resetting the projector by powering it off and on 
again (cooling if necessary). For detailed information, monitor the RS232 IN port. Contact dealer/factory 
if error persists. Codes omitted from this table should not appear in your projector. 
						

							Section 4 
Maintenance  
 
020-100001-01 Rev. 01 (04/07)  4-1 
 
 
The projector is an international regulatory agency approved product designed for safe 
and reliable operation. To assure complete safety at all times it is important to 
acknowledge the following precautions while operating the projector.  
 WARNING  
Always power down the projector using appropriate procedure 
and disconnect all power sources before cleaning or servicing. 
 WARNING  
Always remove the lens when shipping the projector. 
 WARNING  
NEVER look directly into the projector lens.  
The high brightness of this projector 
could cause permanent eye damage. 
 WARNING  
For protection from ultraviolet radiation, 
keep all projector shielding intact during operation. 
CAUTION  
Qualified personnel should perform installation ONLY. 
Observe and follow all warnings and instructions marked on the projector. 
The exclamation point within the equilateral triangle alerts the user to 
important operating and maintenance (servicing) instructions in the 
literature accompanying the projector. 
The lightning flash and arrowhead symbol within the equilateral triangle 
alerts the user to uninsulated “dangerous voltage” within the projector’s 
enclosure that may be of sufficient magnitude to constitute a risk of 
electric shock. 
Read all operating instructions prior to using the projector. 
Operate the projector in an environment, which meets the operating range specified in 
Section 6 – Specifications. 
4.1 Warnings and 
Safety 
Guidelines 
 Labels and Markings f 
 Instructions  f 
 Pro
jector Location  f  
						

							Section 4: Maintenance  
4-2 020-100001-01 Rev. 01 (04/07)   
• Do not operate the projector close to water, such as near a swimming pool. Do not 
operate in extremely humid environments. 
• Do not place the projector on an unstable cart, stand or table. A projector and cart 
combination should be used with care. Sudden stops, excessive force and uneven 
surfaces may cause the projector and cart combination to overturn. 
• Only use Christie-approved ceiling mount fixture, if the projector is to be ceiling 
mounted.  
Lamp: The projector uses a Cermax® Xenon lamp to deliver its high brightness. A 
lamp should be replaced when it has reached its end of life or if a noticeable change in 
brightness occurs. Keep track of the number of hours the lamp has been in use (Lamp 
Menu) and be aware of any changes to brightness. These indicators will help you 
effectively maintain operation of the projector.  
 WARNING  
Wait approximately five minutes after powering down the 
projector to allow internal cooling fans to stop and for the 
lamp to cool sufficiently before removing.  
Never attempt to remove the lamp housing directly 
after use. The lamp is under great pressure when hot 
and may explode, causing personal injury and/or 
property damage. Allow cooling completely. 
 WARNING  
Use only lamps supplied by Christie. Use lamps of the correct 
wattage for your projector model when replacing. 
Filter: Replace the filter when you replace the lamp or sooner if required. It is 
important the filter be replaced regularly to ensure sufficient airflow through the 
projector, otherwise it could cause the projector to overheat.  
  WARNING  
Use only filters supplied by Christie. 
Refer to 4.4 Lamp and Filter Replacement for instructions. 
 The North American rated line cord is provided with each projector. Ensure 
that you are using a line cord, socket and power plug that meets the 
appropriate local rating standards.
 
Use only the attachments and/or accessories recommended by Christie. Use of others 
may result in the risk of fire, shock or personal injury. 
 WARNING  
Use only an AC power cord recommended by Christie. Do not attempt 
operation if the AC supply and cord are not within the specified voltage 
and power range. 
 Lamp f 
 Power Cord  f 
 and Attachments  
						

							  Section 4: Maintenance 
020-100001-01 Rev. 01 (04/07)  4-3. 
• Do not set or rest items on the power cord. Place the projector in an area where 
the projector cord cannot be abused or damaged by persons walking on it or by 
objects rolling over it. 
• Operate the projector at the specified voltage only. Do not overload power outlets 
and extension cords as this can result in fire or shock hazards. 
• The projector is equipped with a three-wire plug having a third grounding pin. 
This is a safety feature – if you are unable to insert the plug into an outlet contact 
an electrician to have the outlet replaced. Do not defeat the safety purpose of this 
grounding-type plug.  
 
Slots and vents in the projector provide ventilation. Never block or cover these 
openings. This ensures reliable operation of the projector and prevents overheating.  
• Do not place the projector over a radiator or heat register. The projector should 
not be placed in an enclosure unless proper ventilation is provided. 
• Do not insert objects into the ventilation openings of the projector. They may 
touch dangerous voltages or short-out components resulting in a fire or shock 
hazard. Do not spill liquids of any kind into the projector. Should an accidental 
spill occur, immediately unplug the projector and have it serviced by a qualified 
service technician. 
If any of the following conditions exist, immediately unplug the projector from the 
power outlet and ask a qualified service technician to look at it. 
• The power cord has been damaged. 
• The internal cooling fans do not turn on within two minutes when the projector is 
first powered up.  
• Liquid has been spilled into the projector. 
• The projector has been exposed to excessive moisture. 
• The projector is not operating normally or its performance has significantly 
deteriorated in a short period of time. 
• The projector has been dropped or the shipping case (if applicable) has been badly 
damaged. 
 WARNING  
Do not attempt to service the projector yourself. All 
servicing must be performed by Christie accredited 
service technicians. 
Use replacement parts that are manufacturer-approved 
only. Use of any other part other than the ones specified 
by the manufacturer can result in fire, electric shock or 
risk of personal injury and irreparable equipment 
damage. 
 Ventilation f 
 Servicin
g f  
						

							Section 4: Maintenance  
4-4 020-100001-01 Rev. 01 (04/07)   
 
Table 4.1. Maintenance Guide 
Part Description Frequency Action 
Lens   As required  Clean the lens only when absolutely 
necessary. A small amount of dust on the 
lens has very little effect on picture quality. 
To clean: Use a soft lint-free cloth without 
any chemicals. Use only a high-quality 
coated optics cleaning fluid, which can be 
purchased from most camera supply stores. 
Apply the coated optics fluid directly onto 
the lint-free cloth until moistened. Wipe in a 
single sweep across the surface of the lens. 
To avoid scratching the lens do not
 scrub or 
rub in a circular motion. Discard the cloth 
after every use.  Do not use cleaning tools 
treated with Ether. Do not use cleaning 
solvents that contain ammonia. Use 
compressed air to remove any particles 
remaining on the lens. 
As required CLEAN: Clean if absolutely necessary. 
Never touch the glass surface of the lamp. 
Fingerprints left on the glass will seriously 
degrade lamp performance or cause 
“hotspots” which can lead to an 
accumulation of intense heat in the touched 
area and cause the lamp to shatter. 
To clean: Wait until lamp is cool. Moisten a 
clean, lint-free cotton cloth with isopropyl 
alcohol and gently rub the surface of the 
glass in a circular motion until clean. 
Lamp  
 
 
 
 
 
 
 
 
 
 
   
 1000 hrs or sooner 
if required REPLACE: Refer to 4.4 Lamp and Filter 
Replacement procedure later in this section. 
Filters 
Whenever a lamp is 
replaced or sooner 
if required REPLACE: Do not reuse old filters. Use the 
filter provided in the Christie Lamp and 
Filter Kit.  
Covers (External)  As required 
CLEAN: Clean dust from external covers 
using a clean, lint free cotton cloth as 
required.  
NOTE: Before cleaning the modules, it is 
recommended that you install the lens cap. 
This will keep dust particles from settling on 
the glass surface of the lens. 
 
 
 WARNING  
Proper face shield and protective gloves are required if 
the lamp module is removed from the projector.
4.2 Cleaning and 
Maintenance 
Guide  
						

							  Section 4: Maintenance 
020-100001-01 Rev. 01 (04/07)  4-5. 
 
The IR Remote Keypad uses two AA size, 1.5V batteries (preferably alkaline). To 
install new batteries:  
1) Open the battery 
compartment at the backside 
of the keypad by placing your 
thumb in the oval depression 
and sliding the cover out about 
½ inch. See Figure 4.1. 
Remove the old batteries and 
properly discard. Wait a 
minute or two.  
2) Place the new batteries in 
the compartment, orienting the 
positive/negative of each 
battery according to the labels in the compartment. When the batteries are in place, 
replace the cover by placing the cover ½ inch from its closed position and slide it into 
place. Do not force the cover.  
NOTE: Always wait a minute or two when replacing batteries so that the internal 
electronics discharge and can recognize the change. 
 
Use the following instructions when replacing the lamp. The lamp is located at the 
back of the projector (below the input panel) and can be accessed by removing the 
lamp access panel. Use only the Christie approved Lamp and Filter Kit for your 
specific projector model. See Table 4.2 below. 
 
 
 
 
 
 
 
 
 
 
 
 
4.3 Replacing 
Remote 
Batteries 
4.4 Lamp and Filter 
Replacement 
Figure 4.1.Replacing Batteries  
						

							Section 4: Maintenance  
4-6 020-100001-01 Rev. 01 (04/07)   
Table 4.2. Lamp/Filter Replacement Kits 
Projector ModelModel Number Lamp Type (Watts) Lamp/Filter Kit Required 
Mirage S+3K 38-DSP102-x4 03-000832-51P 
Mirage HD3 104-012101-xx 003-120118-01 
Matrix S+2K 38-DSP102-x6 03-000832-51P 
Matrix HD2 104-023101-xx 003-120118-01 
DLV1400-DX 38-DSP102-x5 03-000832-51P 
DLV1920-DX 104-017101-xx 500W 
003-120118-01 
Christie DS+6K 38-DSP104-x5 03-000833-51P 
Christie DS+5Kc 38-DSP104-x8 03-000833-51P 
Christie HD6K  104-006101-xx 
003-120117-01 
Christie HD5Kc 104-007101-xx 003-120117-01 
Christie DW3K/Kc 38-DHD103-x3/-x4 03-000833-51P 
Mirage S+6K 38-DSP104-x6 03-000833-51P 
Mirage HD6 104-013101-xx 003-120117-01 
Matrix S+5K 38-DSP104-x7 03-000833-51P 
Matrix HD4 104-016101-xx  
1000W 
003-120117-01 
Christie DS+8K 38-DSP106-x3 03-000834-51P 
Christie HD8K  104-008101-xx  003-120116-01 
Christie HD7Kc 104-018101-xx 003-120116-01 
Christie DW6K/Kc 38-DHD106-x3/-x4 03-000834-51P 
Mirage S+8K 38-DSP106-x4 03-000834-51P 
Mirage HD8 104-014101-xx 003-120116-01 
Matrix HD7  104-024101-xx 1200W 
003-120116-01 
A lamp should be replaced when it reaches its end of life or sooner if a noticeable 
degradation in brightness occurs (typical in aging lamps). You can set the number of 
hours you expect to log with the lamp before replacing it, by setting the Lamp Limit 
in the Lamp menu. The LED’s next to the built-in keypad will flash “LP” when lamp 
time has expired. You can also enable a warning message to appear upon powering up 
the projector that will indicate the lamp has reached the limit you set, by entering a 
checkmark beside the Lamp Message option.  
NOTE: The lamp mode you choose to run the projector in may have an impact on the 
number of hours expected for the lamp. 
Tools required: #2 Phillips screwdriver  
Warnings 
 A qualified service technician must perform lamp replacement. 
 Cool the lamp completely and handle by the housing only. 
 Install the correct wattage lamp supplied by Christie (see above) and read the 
Lamp Replacement procedure in its entirety before proceeding.  
 Do not touch the glass surface of the lamp. Fingerprints left on the surface can 
lead to an intense accumulation of heat called a “hotspot”, which could 
potentially result in the lamp shattering. It is recommended you wear clean, lint-
free gloves and a face shield when working with the lamp. 
 
 
 
  
						

							  Section 4: Maintenance 
020-100001-01 Rev. 01 (04/07)  4-7. 
1. TURN THE LAMP OFF 
Press 
 (power) to turn the lamp off. Allow the cooling fans to stop 
automatically (within approximately five minutes) before proceeding with Step 2. 
This wait period is also required to allow the lamp to sufficiently cool before 
handling. 
2. UNPLUG THE PROJECTOR 
When the cooling fans have stopped, turn the projector’s main switch off, and 
unplug. 
 WARNING  
Always power down and unplug the projector prior to 
servicing. Allow the lamps to cool before handling 
3. REMOVE THE LAMP DOOR 
 WARNING  
Protective gear required. Wear a face shield. 
 
Using a #2 Phillips screwdriver, 
remove the two (2) screws securing 
the lamp door, which is located at 
the rear of the projector below the 
input panel. See Figure 4.2. 
 
4. RELEASE THE LAMP LOCK 
Pull out and turn the lamp lock lever, which is located to the left of the lamp 
module, and turn it ¼ turn counter clockwise to the “unlock” position. See Figure 
4.3. 
 
Figure 4.3. Release the Lamp Lock Figure 4.2. Open Lamp Door