Casio Qt 6000 User Manual

							Advanced Operations
QT-6000 User’s Manual91E
Subdepartment unit price
SUBDEPT01 0001-003—Subdepartment descriptor/Record No./File [email protected]—Unit PriceSUBDEPT02 0002-003
@2.00
SUBDEPT03 0003-003
@3.34
Department unit price
DEPT01 0001-005—Department descriptor/Record No./File [email protected]—Unit PriceDEPT02 0002-005
@2.34
DEPT03 0003-005
@1.34
Function key rate/price
%- 0013-002—Function key descriptor/Record No./File No.0%—Unit Price, percent rate or conversion rate-0018-002
@0.00
CASH 0035-002
@0.00
Item descriptor
PLU
PLU001 0001-004—PLU descriptor/Record No./File No.PLU002 0002-004
PLU 2nd unit price
PLU001 0001-054—PLU 2nd descriptor/Record No./File No.PLU002 0002-054
Subdepartment
SUBDEPT01 0001-003—Subdepartment descriptor/Record No./File No.SUBDEPT02 0002-003
SUBDEPT03 0003-003
Department descriptor
DEPT01 0001-005—Department descriptor/Record No./File No.DEPT02 0002-005
DEPT03 0003-005
Function key descriptor
RCT 0001-002—Function key descriptor/Record No./File No.NEW/OLD 0002-002
RC 0003-002
DISP ON/OFF 0004-002
CLK#1 0005-002 
						

							Advanced Operations
92E
Character and Message
Receipt/Slip message
0001-032—Record No./File No.   YOUR RECEIPT—Receipt message0002-032   THANK YOU0003-032
Clerk
Clerk feature
C01001-007—Clerk name/Record No./File No.0001—Clerk secret code00—Drawer No.000111—01-067 0000040000
 02-067 000000000000
03-067 0000000000
04-067 000000000000
05-067 000000000000
06-067 000000000000
07-067 000000000000
— Other program data
08-067 000000000000
09-067 000000000000
10-067 000000000000
11-067 000000000000
068 00000000
069 000000000000
—C02002-007
0002
Key feature
PLU feature
PLU001 0001-004—PLU descriptor/Record No./File No.000000000000—Elementary program11-066 000000—12-066 000000
13-066 0000
14-066 0
0
15-066 @0.00
—  Other program data16-066 00
17-066 00
20-066 0000
21-066 000000000000
22-066 000000
—PLU002
PLU 2nd unit price feature
PLU001 0001-054—PLU 2nd @ descriptor/Record No./File No.000000000000—Elementary program11-066  000000—Other program data12-066 000000—Other program data14-066 0—Other program dataPLU002 0002-054
000000000000
 11-066 000000
 12-066 000000
 14-066 0
PLU003 0003-054 
						

							Advanced Operations
QT-6000 User’s Manual93E
Subdepartment feature
SUBDEPT01 0001-003—Subdepartment descriptor/Record No./File No.000000000000—Elementary program11-066 000000—15-066 @0.00
 16-066 00
— Other program 17-066 00
 20-066 0000
 21-066 00000000
 22-066 00
—SUBDEPT02 0002-003
Department feature
DEPT01 0001-005—Department descriptor/Record No./File No.000000000000—Elementary program 11-066 000000— 15-066 @0.00
 16-066 00
— Other program 17-066 00
 20-066 0000
 21-066 00000000
 22-066 00
—DEPT02 0002-005
Function key feature
0001 CASH 000000000000—Record No./Key descriptor/Parameter0002 CHARGE 000000000000
0003 CREDIT 000000000000
0004 %+ 000000000000
0005 CLEAR 000000000000
0006 PGM MODE 000000000000 
						

							94E
This section describes what to do when you have problems with operation.
When an error occurs
Errors are indicated by an error codes. When this happens, you can usually find out what the problem is as
illustrated below.
Press C and check the appropriate section of this manual for the operation you want to perform.
Troubleshooting
Prompt message Meaning Action
     Operator mistake.E001 Wrong mode.
E003 Wrong operator.
E005 Insufficient memory.E011 Close the drawer.E012 Journal paper end.E014 Receipt paper end.E015 Check R/J printer.
E016 Change back to REG mode.
E017 Enter Check/TBL number.E018 Enter Table number.E019 Enter Number of covers.E020 Enter Seat number.
E023 Stock running short.
E024 No stock is available.
E028 Not found PLU or C/D is     mismatch.
E029 No registration is possible
     while you are in the tender
     operation.E031 Press ST key before Finalization.E033 Enter tendered amount.E035 Change amount exceeds the limit.
E036 Remove money from the drawer.
E037 Digit or Amount Limitation Over.E038 Perform Money DeclarationE040 Issue Guest Receipt.E041 Print Validation.E044 Print Cheque.E045 Print Check-Endorsement.
E046 REG Buffer Full. Please
     Finalize or NB.E047 Print bill.E048 Insert Slip Paper and retry.
E049 CHECK memory full.
E050 Detail memory full.
E051 CHK/TBL No. is occupied.
E052 CHK/TBL No. is Busy.
E053 CHK/TBL No. is not opened.
E054 Out of CHK/TBL No. Range.E056 Store range full.E057 No item exists in detail.E058 Enter post entry item.E059 Press Eat-in or Take-out key.
**********
E060 Printer offline.
**********
E061 Printer error.Operation error
Check tracking (Open mode error)
Error clerk/Error clerk in check tracking
Memory allocation over
Drawer compulsory
Journal paper end
Receipt paper end
Internal R/J printer error
Prohibit plural operation in REF/REG– mode
Check number compulsory
Table number compulsory
Cover compulsory
Seat number compulsory
Alarm when any item drops below its programmed
minimum stock quantity during registration.
Error when actual stock value for a registration
items is a negative value.
Scanning PLU is not found or OBR code is
mismatched.
Attempted registration whilst partial tender
operation is being done.
ST compulsory
Amount tender compulsory
Change amount exceeds the limit.
Contents of the drawer exceed the programmed
limit — Sentinel function.
H.D.L., H.A.L., L.D.L. error
Money declaration compulsory
Guest receipt compulsory
Validation compulsory
Check print compulsory
Check endorsement compulsory
Registration buffer full
Slip compulsory
Alarm when no paper is inserted in the Slip.
Check tracking index full/near end
Check tracking memory full/near end
Attempt is made to use the  key to
open a new check using a number that is already
used for an existing check tracking memory.
Attempt to use the same check number whilst the
specified number is being used in the other terminal.
Check number not found
Check number range over
All check number are occupied in range.
Round repeat cannot be found in detail.
Post entry item exists in detail.
Press eat-in or take-out key.
Printer offline. “****” means ECR logical ID
and printer number.
Printer downed. “****” means ECR logical ID
and printer number.
Perform proper operation.
Return the mode to its original setting.
Input correct check number or assign the proper
clerk.
Reallocate memory.
Close cash drawer.
Replace journal paper.
Replace receipt paper.
Check the internal R/J printer.
Switch to another mode and then back to the
REF/REG– mode again.
Input a check number.
Input a table number.
Enter the number of customers.
Input a seat number.
Perform stock maintenance.
Perform stock maintenance.
Re-enter the PLU code.
Finalize the transaction.
Press ST key.
Enter tendered amount.
Enter amount tendered again.
Perform pickup operation.
Enter correct unit price/amount.
Perform money declaration.
Issue a guest receipt.
Perform validation operation.
Perform check print operation.
Perform check endorsement operation.
Finalize the transaction.
Allocate sufficient buffer.
Perform slip printing operation.
Insert new slip paper.
Finalize and close the check number currently
used.
Finalize and close the check number currently
used.
Finalize and close the check that is currently
under the number that you want to use or use a
different check number.
Use another check number or close the check at
that terminal.
Use the correct check number (if you want to
reopen a check that already exists in the check
tracking memory) or use  to
open a new check.
Enter correct number.
Recall the stored data.
Enter Post entry item.
Press Eat-in or Takeout key.
The contents are printed on the backup printer. 
						

							QT-6000 Users Manual95E
Troubleshooting
Prompt message Meaning Action
**********
E061 Printer error.
  YES:Retry to print.
  NO :Backup to R/J printer.
  ESC:Discard data.
**********
E062 Printer paper end.
**********
E062 Printer paper end.
  YES:Retry to print.
  NO :Backup to R/J printer.
  ESC:Discard data.
E064 Printer buffer full.
  YES:Retry to print.
  NO :Backup to R/J printer.
  ESC:Discard data.
**********
E070 Terminal out of action.
     Cannot print.
**********
E071 Target terminal printer
     BF full.
  YES:Retry to print.
  NO :Backup to R/J printer.
  ESC:Discard data.
**********
E072 Target printer terminal
     is busy.
**********
E073 Your receipt/order may not be
     issued.
  YES:Retry to print.
  NO :Backup to R/J printer.
  ESC:Discard data.
E075 Negative Balance,
     cannot be finalized.
E080 Electronic Journal Full
     Please clear E-Journal.E082 ***** Illegal Data *****
E083 Cannot create E-Journal.
Check Flash memory.
**********
E105 Check/TBL tracking Master
     down. Please call Manager!!
 YES:Retry for connection.
 NO :Remove it from system.
**********
E106 Check/TBL tracking Backup
     master down. Please call
     Manager!!
 YES:Retry for connection.
 NO :Remove it from system.
**********
E107 Both Master&Backup master
     down. CHK/TBL tracking or
     Clerk interrupt is not
     available.
**********
E108 CHK/TBL Master is removed
     from system.
**********
E109 CHK/TBL Backup master is
     removed from system.
E110 CHK data mismatch between
     Master and Backup master.
E130 Middle of Pick up or Loan
     Press Cancel Key.
E131 Middle of 
     Press Cancel Key.
E133 Middle of 
     Press Cancel Key.Printer downed. “****” means ECR logical ID
and printer number.
Paper near-end/end “****” means ECR logical
ID and printer number.
Paper near-end/end “****” means ECR logical
ID and printer number.
Print buffer full at sender side
Down at target ECR which has printer
“****” means ECR logical ID and printer
number.
Printer buffer full at target ECR which has
printer
“****” means ECR logical ID and printer
number.
Busy at target ECR which has printer
“****” means ECR logical ID and printer
number.
Time out at ECR which has printer
“****” means ECR logical ID and printer
number.
Attempted finalization when balance is less than
zero.
Electronic journal full
Illegal Electronic journal data
Electronic journal file cannot be created.
CHK master down
“****” means ECR logical ID.
CHK BM down
“****” means ECR logical ID.
CHK M/BM down
“****” means ECR logical ID.
Master down then take it off from system
“****” means ECR logical ID.
Backup master down then take it off from
system
“****” means ECR logical ID.
Data mismatch has occurred.
During picking up
During bill copy
During media changeFollow the prompt message.
The contents are printed on the backup printer.
Follow the prompt message.
Follow the prompt message.
Follow the prompt message.
Follow the prompt message.
Register item(s) until the balance becomes
positive amount.
Reset the electronic journal memory.
Check flash memory.
Follow the prompt message.
Follow the prompt message.
Follow the prompt message.
Follow the prompt message.
Follow the prompt message.
Troubleshooting 
						

							96E
Troubleshooting
Prompt message Meaning Action
E134 Middle of Clerk Transfer     Press ESC Key.
E136 Middle of Separate Check
     Press ESC key.
E139 Not allowed to be negative
     by Minus/Coupon key.E140 Wrong menu.
E141 Press  twice before
finalization.E145 Arrangement syntax error.E150 Incorrect value entry.E151 Incorrect Key Pressed.
E152 PGM File or Memory number
     does not Exist.
E164 Employee No. is not Found
     in the Employee File.
E165 Employee No. is not Clocking-in.
E166 Employee No. is Occupied.
E167 Incorrect Job code.
E168 Your Operation is out of
     Schedule.
     Please Call Manager.
E169 Work Hours Exceeded.
     Please Call Manager.
E170 No Shift Remains in the
     Schedule.
     You cannot Clock-in.
E171 Please Break-out and Retry.
E172 Break Hours Exceeded.     Please Call Manager.E173 This employee is at work now.
E174 This employee is taking a break
     now.
E175 Please Clock-in/Break-out
     before you sign on.
     or Please Call Manager.
E176 You cannot Clock-in.
     Please reset Employee Report.
E177 Time&Attendance Data
     Communication Error.
     Please Call Manager.
E180 IDC FILE (1) memory full.
     Please clear IDC data.
E181 IDC FILE (2) memory full.
     Please clear IDC data.
E182 IDC FILE (3) memory full.
     Please clear IDC data.E200 Insert CF Card.E201 Format error.E203 Insufficient memory.
E205 The file already exists.
     Do you replace?
 YES:Replace the file.
 NO :Input new name.
E240 Customer No. is occupied.
E241 Customer memory full.E242 Customer not found.
E243 Illegal Site ID.
E244 Credit limit over.
E251 Magnetic card error.
E252 Enter customer name.E253 Enter address.
E254 Enter phone number.During clerk transfer
During separate check
Credit balance error
This sheet holder is prohibited by program.
 key is not pressed twice
before finalization.
Arrangement syntax error
Incorrect entry for PGM
Linking is incorrect.
No such file, no such record
Employee No. is not set in the Employee File.
Employee has not done CLOCK-IN operation
yet.
Employee who has done CLOCK-IN operation
attempts to operate CLOCK-IN again.
Employee attempts to operate CLOCK-IN with
incorrect JOB code.
Employees operate CLOCK-IN/OUT in not
allowance time.
Overtime work.
There is no available shift left.
Employee attempts to operate CLOCK-OUT
whilst he/she is in a break time.
Break hours are exceeded.
Employee is at work without break.
Employee who has not done BREAK-OUT
operation attempts to operate BREAK-IN.
Sign on after you clock-in or break out.
Employee Report has not been reset.
Time & Attendance Data communication error.
IDC FILE (1) memory is full of items.
IDC FILE (2) memory is full of items.
IDC FILE (3) memory is full of items.
CF card is not inserted to the slot.
CF card data or formats illegal.
Insufficient memory is remained in CF card.
File name duplication error
Attempt is made to set a customer that already
exists in the customer file.
Customer file becomes full.
This customer does not exist.
The site No. of the file does not coincide with
the No.  of the card.
Attempt to transfer when the balance is over
than the credit limit
This card cannot be read.
This card format is illegal.
Follow the prompt message.
Follow the prompt message.
Enter proper minus/coupon amount.
Set correct sheet holder.
Follow the prompt message.
Program the arrangement again.
Enter proper value again.
Enter proper key again.
Enter file/record number again.
Enter employee number again.
Perform CLOCK-IN operation.
Enter the proper employee number again.
Enter proper job code.
Follow the prompt message.
Follow the prompt message.
Follow the prompt message.
Follow the prompt message.
Follow the prompt message.
Follow the prompt message.
Follow the prompt message.
Follow the prompt message.
Follow the prompt message.
Follow the prompt message.
Insert CF card.
Check the CF card.
Format or use a new CF card.
Follow the prompt message.
Enter proper customer No.
Delete unnecessary customer No.
Enter proper customer No.
Swipe the proper magnetic card.
Release credit limit by OPEN2
Make minus, void, or refund operation to
decrease the balance under the credit limit.
Perform finalization or cancellation.
Swipe the magnetic card again.
Swipe the proper magnetic card.
Follow the prompt message.
Follow the prompt message.
Follow the prompt message. 
						

							QT-6000 Users Manual97E
When the terminal does not operate at all
Perform the following check whenever the terminal enter an error condition as soon as you switch it on. The
results of this check are required by service personnel, so be sure to perform this check before you contact a
CASIO representative for servicing.
Start
Is terminal plugged in?
Is power on?
Do figures appear on the display?
Do keys function?Plug in the power cord.
Press .
Use other outlet.
Set to correct position.
Is the electrical outlet active?
Contact CASIO service
representative.
Is the mode position correct?
Contact CASIO service
representative.YES
N O
Troubleshooting
Troubleshooting 
						

							98E
In case of power failure
If the power supply to the terminal is cut by a power failure or any other reason, simply wait for power to be
restored. The details of any on-going transaction as well as all sales data in memory are protected by the
memory backup batteries.
•Power failure during a registration
The subtotal for items registered up to the power failure is retained in memory. You will be able to continue with
the registration when power is restored.
•Power failure during printing a read/reset report
•Power failure during printing of a receipt and the journal
Printing on remote printer will resume after power is restored. A line that was being printed when the power
failure occurred is printed in full.
The memory protection battery is constantly charging and discharging as you switch the terminal on and off
during normal operations. This causes the capacity of the battery to decrease after approximately five years of
use.
Important !
•Remember a weak battery has the potential of losing valuable transaction data.
•A label on the back of the terminal shows the normal service period of the battery installed in the
terminal.
•Have the battery replaced by your dealer within the period noted on this label.
Troubleshooting and Options
Options
Remote customer display: QT-6060D
Hand held scanner: HHS-15
Slip printer: SP-1300
Cable: PRT-CB-8C
Power supply: AD31U or AD31ERemote printer: UP-360, UP-250
Cable: PRT-CB-8A or PRT-CB-8B
Power supply: PS-180 and AC-170 for UP-250
Cash drawer:
MCR: QT-6046MCR
Interlink cable: PRL-CB-2
Consult with your CASIO dealer for details. 
						

							QT-6000 Users Manual99E
* Specifications and design are subject to change without notice.
Specifications
Troubleshooting, Options and Specifications
Input method
Entry: 10-key system
Function: Full key system
Display
Main: Color LCD: 12.1 inch  800 × 600 dots with touch screen
Listing capacity
Amount: 9999999
Quantity: 9999.999
Tendered amount: 9999999999
Percent: 99.99
Tax rate: 9999.9999
Numbers: 999999999999
Chronological data
Date print: Automatic date printout on receipt or journal, automatic calendar
Time print: Automatic time printout on receipt or journal, 24-hour system/12-hour system
Alarm
Key catch tone, error alarm, sentinel alarm
Memory protection battery
24-hour full charge protects memories for approximately 30 days.
Battery should be replaced every five years.
Power supply/power consumption
See the rating plate.
Operation temperature
0˚C ~ 40˚C (32˚F ~ 104˚F)
Humidity
20 ~ 85%
Dimensions and weight
311 mm (H) max. ×  343 mm (W) × 327 mm (D) max. / 5.3 kg …without drawer
(12
 1/4 (H) max. × 13 1/2 (W) × 12 7/8 (D) max. / 11 lbs. 10 oz)
Totalizers Contents
CategoryNo. of Amount No. of items  Count No. of customers Periodic totalizers
totalizers  (10 digits)(6 integer/3 decimal)(4 digits) (6 digits)
Department Up to 99✔✔ ✔
PLU Up to 9999✔✔ ✔
Clerk Up to 99✔✔✔✔ ✔
Hourly sales 24 ~ 96✔✔✔✔
Monthly sales 32✔✔✔✔ ✔
Transaction Variable with program✔
Non resettable grand total3✔ (16 digits)
Reset counter✔
Consecutive No. 1✔ (6 digits) 
						

							100E
Index
A
AC adaptor  10
accessories  10
add check  19, 52
add-on new number type  18
adding to check  49
alphabet key  78
arrangement  19, 67
arrow key  16
assigning a clerk  23
auto new balance function  48
B
backspace key  79
batch printing  47
bill copy  19, 57
break-in/out key  19
C
cancel  41
cash in drawer  43
cash/amount tendered key  17
change  26
character editing  80
character entering  78
charge  19
check  19, 33
check endorsement  19
check in drawer  43
check number  15
check number method  48
check number pop-up window  18
check print  19
check tracking  15, 48
check/table number window  18
clear key  16
clerk  92
clerk interrupt  46
clerk key  16
clerk number  19
clerk number key  23
clerk programming  74
clerk sign off  23
clerk sign on  23
clerk transfer  19, 54
clock-in/out  19
closing check memory  50
condiment PLU  55
correct not registered item  39
correct previously registered item  41
correct registered item  40
correction  39
coupon  19, 63
coupon 2  19, 63
credit  19, 33
credit in drawer  43
cube  19
currency exchange  19, 68
cursor key  78customer ID number  19
D
daily sales report  42, 85
date/time key  16
declaration  19
department  19
department descriptor  91
department number  19
deposit  19, 56
descriptor programming  75
discount  30, 31
discount total  43
display mode  19
display on/off key  10, 12
displaying the time and date  25
drawer  12
drawer lock  12
drawer open key  12
dust cover  10
Dutch account  19
E
eat-in  19
electronic journal display  19
error code  94
error correct key  16
ESC/SKIP key  16
escape  21
Euro  34
F
finalization list key  17
financial read report  83
first unit price  19
flat-PLU  26, 75
flat-PLU key  17
function key descriptor  76, 91
function list key  17
G
grand total  43
gross total  43
guest receipt  44, 50
H
hand held scanner  98
high amount limitation  29
home position key  17
hourly sales report  87
house Bon  19
I
i-Button key  12, 23
i-Button key receiver  10
individual clerk report  84
insert key  78
interlink cable  98