Casio Projector XJ-H260 User Manual
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51 Troubleshooting Indicators keep you informed about the current operational status of the projector. The following shows what the indicators look like when operation is normal. When a warning message appears on the projection screen, or when the POWER/STANDBY, LIGHT, and TEMP indicators are lit or flashing in a pattern other than those shown above, it means that a projector error has occurred. For details, see “Error Indicators and Warning Messages” (below). Warning messages and indicators let you know what the problem is when a projector error occurs. When an error occurs, wait until the fan stops before unplugging the AC power cord. If you unplug the AC power cord while the fan is still operating, an error may occur when you plug the AC power cord back in. Indicators When the indicators appear like this:It means this: POWER/ STANDBYLIGHT TEMPYou have just plugged the AC power cord into a power outlet. Wait until the projector enters the standby state (see below) before trying to turn on power. zzz Amber Amber Amber zccStandby state: The AC power cord is plugged in and the projector is in standby. Amber zzProjector is warming up after being turned on. Green Amber Amber zccProjector is on and standing by for use. Green ccProjector is performing internal power down processes. Amber zzc“On (Auto)” or “On (Manual)” is selected for the projector’s Eco Mode (page 25) setting. Green Green z : Lit : Flashingc : Unlit Error Indicators and Warning Messages Indicator/Error MessageDescription and Required Action POWER : Green steady The projector’s internal temperature is very high. Press the [ESC] key to clear the warning message and perform the following steps. 1Check for any blocking of the projector’s vents, and make sure that there is sufficient space around the projector. See “Setup Precautions” (page 11). 2If there is dust accumulated around the vents, turn off the projector and remove it. See “Cleaning the Projector” (page 50). LIGHT : – TEMP : – Message : Internal temperature is too high. Check projector air vents for blockage.
52 POWER : Amber flashingJ Amber steadyPower has turned off automatically due to internal overheating. Perform the following steps. 1Check for any blocking of the projector’s vents, and make sure that there is sufficient space around the projector. See “Setup Precautions” (page 11). 2If there is dust accumulated around the vents, remove it. See “Cleaning the Projector” (page 50). If there is no problem with the projector’s vents, confirm that the POWER/ STANDBY indicator is lit amber (without flashing), and then turn power back on again. If the error occurs again when you turn power back on, contact your retailer or nearest authorized CASIO Service Center. LIGHT : – TEMP : – Message : Internal temperature is too high. The projector will turn off. POWER : Amber flashingJ Red steadyPower has turned off automatically due to a fan problem. Confirm that the POWER/STANDBY indicator is lit red (without flashing) and that the fan has stopped. After checking the POWER/STANDBY indicator, disconnect the power cord from the projector and wait for all of the projector’s indicators to go out. Next, reconnect the power cord and turn projector power back on. If the error occurs again when you turn power back on, contact your retailer or nearest authorized CASIO Service Center. LIGHT : Red steady TEMP : Red steady Message : There is a problem with the fan. The projector will turn off. POWER : Amber flashingJ Red steadyPower has turned off automatically due to a system problem. After confirming that the POWER/STANDBY indicator is lit red (without flashing), disconnect the power cord from the projector and wait for all of the projector’s indicators to go out. Next, reconnect the power cord and turn the projector back on. If the error occurs again when you turn power back on, contact your retailer or nearest authorized CASIO Service Center. LIGHT : – TEMP : Red steady Message : A system problem has occurred. The projector will turn off. POWER : Green steady A system problem has occurred, which may cause problems with some functions. Turn off the projector, disconnect the power cord from the projector and wait for all of the projector’s indicators to go out. Next, reconnect the power cord and turn the projector back on. If the error occurs again when you turn power back on, contact your retailer or nearest authorized CASIO Service Center. Press the [ESC] key to clear the warning message. LIGHT : – TEMP : – Message : A system problem has occurred. Normal projection is not possible. POWER : Green steady LIGHT : – TEMP : – Message : There is some problem with the system. The audio function may not operate correctly. POWER : Green steady The USB or LAN connection was terminated because of a problem with the USB port or LAN port. To use the USB or LAN function, turn off the projector and then turn it back on again. If the error occurs again when you turn power back on, contact your retailer or nearest authorized CASIO Service Center. Press the [ESC] key to clear the warning message. LIGHT : – TEMP : – Message : Some problem occurred with the USB port or LAN terminal. Indicator/Error MessageDescription and Required Action
53 POWER : Amber flashingJ Red steadyThe projector was turned off automatically due to some problem that was probably caused by external digital noise or some other reason. Confirm that the POWER/STANDBY indicator is lit red (without flashing). After checking the POWER/STANDBY indicator, disconnect the power cord from the projector and wait for all of the projector’s indicators to go out. Next, reconnect the power cord and turn projector power back on. If the error occurs again when you turn power back on, contact your retailer or nearest authorized CASIO Service Center. LIGHT : – TEMP : Red steady Message : – POWER : Amber flashingJ Red steadyThe projector was turned off automatically because the light source unit turned off or did not turn on. After confirming that the POWER/STANDBY indicator is lit red (without flashing), unplug the power cord. Wait for a short while and then plug it back in and turn on the projector again. If the error occurs again when you turn power back on, contact your retailer or nearest authorized CASIO Service Center. LIGHT : Red flashing (0.5-second interval) TEMP : Red flashing (0.5-second interval) Message : – POWER : Amber flashingJ Red steadyPower has turned off automatically due to a projector memory error. Confirm that the POWER/STANDBY indicator is lit red (without flashing). After checking the POWER/STANDBY indicator, disconnect the power cord from the projector and wait for all of the projector’s indicators to go out. Next, reconnect the power cord and turn projector power back on. If the error occurs again when you turn power back on, contact your retailer or nearest authorized CASIO Service Center. LIGHT : Not lit or red flashing TEMP : Red flashing (2-second interval) Message : – POWER : Amber flashingJ Red steadyPower has turned off automatically because the light source unit cover is open. Perform the following steps. 1After confirming that the POWER/STANDBY indicator is lit red (without flashing), disconnect the power cord from the projector. 2Check to make sure that the light source unit cover is closed. 3Plug the power cord back in and turn the projector back on again. If the error occurs again when you turn power back on, contact your retailer or nearest authorized CASIO Service Center. LIGHT : – TEMP : Amber flashing (1-second interval) Message : – Indicator/Error MessageDescription and Required Action
54 Check the following items whenever you experience any problem with the projector. Projector Troubleshooting ProblemCause and Recommended Action Power does not turn on.zIf the POWER/STANDBY indicator is not lit, the AC power cord is not connected correctly. Connect the AC power cord correctly. zIf the TEMP or LIGHT indicator remains flashing or lit, it means some type of error has occurred. See “Error Indicators and Warning Messages” (page 51). No image is projected or the projected image is abnormal.zThe computer or video device connected to the projector is not turned on or it is not outputting a video signal. Make sure the connected computer or video device is turned on, and perform the required operation on it to output a video signal. zThe correct output source is not selected on the projector. On the projector, select the correct input source that corresponds to the connected device. zImages may not project correctly when you have the component output terminal of a video device connected to the COMPUTER IN (1 or 2) terminal of the projector. Connect to the VIDEO terminal or S-VIDEO terminal of the projector. Image color or display is very abnormal.The wrong option (“Component” or “RGB”) may be selected for the “Input SettingsJ COMPUTER1 Terminal (or COMPUTER2 Terminal)” setting on the setup menu. The image will not be projected correctly if “Component” is selected while the projector’s COMPUTER IN (1 or 2) terminal is connected to the RGB output terminal of a computer, or if “RGB” is selected while the projector’s COMPUTER IN (1 or 2) terminal is connected to the component video output terminal of a video device. On the setup menu, select “Auto” for the “Input SettingsJ COMPUTER1 Terminal (or COMPUTER2 Terminal)” setting. See page 43. I can’t understand messages or menus because they are the wrong language.Perform the following operation to select the language you want. See page 45. 1. Press the [MENU] key to display the setup menu. 2. If the input signal is HDMI, press [T] four times and then press the [ENTER] key. If the input signal is not HDMI, press [T] five times and then press the [ENTER] key. 3. Press [S] twice and then press the [ENTER] key to display the language selection menu. 4. Use the [T] and [S] keys to move the highlighting to the language you want to select and then press the [ENTER] key. 5. Press the [MENU] key to exit the setup menu. No soundzThe projector’s volume level setting may be too low or muted. Press the remote controller [VOLUME] key and then use [W] and [X] to adjust the volume level. See page 24. zThe volume level setting of the device connected to the projector is too low or the other device is not outputting audio. Adjust the volume level of the connected device. zThe audio output of the connected device may not be connected correctly to the projector’s AUDIO IN (1 or 2) terminal or AUDIO IN L/R terminal. Check the connection, referring to one of the following (depending on the type of connected device): “Connecting the Analog RGB Output of a Computer to the Projector” (page 12) or “Connecting to a Video Device” (page 14). z“Line” is selected for the setup menu “Option Settings 2J Audio Out” setting. Change the “Audio Out” setting to “Speaker”. See page 46. Strange color The input signal may not match projector settings. Try doing the following. – Use the [BRIGHT] key to adjust image brightness. – Use the [COLOR MODE] key to change the color mode. – On the setup menu, use “Image Adjustment 1J Color Balance” to adjust the projection image color balance.
55 Important!zTry performing the following steps, which may or may not return the projector to normal operation. zIf normal operation does not resume after you perform the above steps, take the projector to your retailer or authorized CASIO service center. Text is blurry.zThe image may be out of focus. Rotate the focus ring to focus. zThe current frequency and/or phase setting do not match the input signal. (Applies only when the input source is an RGB signal.) Press the [AUTO] key to execute an automatic adjustment operation. zOn the setup menu, perform the “Image Adjustment 2J Frequency” and “Image Adjustment 2J Phase” adjustments. (Applies only when the input source is an RGB signal.) See page 40. zIf the input source is a video camera or document camera, check to make sure there is no problem with the input source device. The message “Please input the password.” appears and further operation is not possible.The “Option Settings 1J Password protection J P ow er O n Pa ssw ord” s etting on the setup menu is turned on, so the projector is password protected. Input the correct password, and then press the [ENTER] key. See page 32. The remote controller does not work.zThe remote controller batteries may be dead. Replace the batteries. zThe remote controller may be too far from the projector. Make sure the remote controller is within the allowable range when you operate it. See page 56. The TEMP or LIGHT indicator is flashing or lit.An error occurred. See “Error Indicators and Warning Messages” (page 51). The light source unit does not light.The light source unit has reached the end of its service life or it is malfunctioning. Contact your original dealer or authorized CASIO service center for replacement. 1. Unplug the AC power cord and wait for at least 10 minutes. 2. Plug the power cord back in and turn the projector back on again. ProblemCause and Recommended Action
56 Appendix When performing an operation on the remote controller, point it at the remote control signal receiver on the back or front of the projector. The following illustration shows the range of the remote controller signal. Remote Controller Range The allowable distance between the remote controller and the projector is less when there is a sharp angle between the remote controller and the remote control signal receiver. Important!To avoid running down the batteries, store the remote control unit so its keys are not pressed inadvertently. Remote Controller Signal Range Front ± 30 degrees max. 5 meters (16.4 feet) max. 5 meters (16.4 feet) max. Back 5 meters (16.4 feet) max.5 meters (16.4 feet) max. ± 30 degrees max.± 30 degrees max. 5 degrees to 30 degrees
57 The MONITOR OUT terminal of the projector outputs the video signal being input via the COMPUTER IN 1 terminal or COMPUTER IN 2 terminal as-is. This makes it possible to simultaneously output the projection image to another display. NotezThe signals output from the MONITOR OUT terminal and speaker (or AUDIO OUT terminal)*1 when the projector is turned on depends on the selected input source as shown in the table below. zThe projector can be configured so the input signal from the COMPUTER IN 1 terminal is output to MONITOR OUT terminal, while the input signal from the AUDIO IN 1 terminal is output to AUDIO OUT terminal, even if the projector is in the standby state. For details, see “Standby RGB/Audio” (page 47) under “Option Settings 2 Main Menu”. Using the MONITOR OUT Terminal When this input source is selected:The video input signal from this terminal is output to the MONITOR OUT terminal:The audio input signal from this terminal is output to the speaker (or AUDIO OUT terminal): Computer 1 COMPUTER IN 1 AUDIO IN 1 Computer 2 COMPUTER IN 2 AUDIO IN 2 S-video *2AUDIO IN L/R Video *2AUDIO IN L/R HDMI *2HDMI USB *2USB *1 Audio is output from either the speaker or AUDIO OUT terminal in accordance with the setup menu “Option Settings 2 J Audio Output” setting. *2 The video input signal is output from either Computer 1 or Computer 2, in accordance with the last selected input source (COMPUTER IN1 terminal or COMPUTER IN 2 terminal). For example, even if the input source is switched from Computer 1 to S-video, the MONITOR OUT terminal continues output the video input signal from COMPUTER IN 1.
58 The projector can be hung from a ceiling. When doing so, the projector should be turned upside down, and secured to the ceiling. You also need to install a safety wire to ensure that the projector cannot fall accidentally. To attach the safety wire, remove the sticker on the bottom of the projector and attach the wire there. For full details, contact the retailer where you purchased the projector. Important!zWhen hanging the projector from a ceiling, make sure that it is at least one meter away from fire detectors, fire alarms, and other fire protection devices. Locating the projector too close to a fire protection device creates the risk of mis-operation of the device due to warm air exhausted from the projector. Also, avoid locating the projector close to fluorescent lights or other strong light sources. Bright light can shorten the operating range of the remote controller or even make remote control impossible. When selecting a location for the projector, be sure to test for proper operation of the remote controller. zThe vertical and horizontal orientation of the projected image is reversed from the normal configuration when projecting from a projector hung from the ceiling. You need to change the setup of the projector in order to correct for this. For details, see “Ceiling Mount” (page 42) under “Screen Settings Main Menu”. Hanging the Projector from a Ceiling Sticker
59 The following table shows the relationship between the distance and projected image size. *h = Height from the center of the lens to the bottom edge of the projection screen. Important!Note that the distances provided above are for reference only. Projection Distance and Screen Size XJ-H1600/XJ-H1650/XJ-H1700/XJ-H1750 XJ-ST145/XJ-ST155 Projection SizeApproximate Projection DistanceProjection SizeApproximate Projection Distance (m / feet) h* (cm / inch)Screen SizeDiagonal (cm)Minimum Distance (m / feet)Maximum Distance (m / feet)h*Screen SizeDiagonal (cm) 27 69 0.85/2.79 1.0/3.28 0 45 114 0.6/1.97 6/2.36 40 102 1.3/4.27 1.6/5.25 0 60 152 0.8/2.62 8/3.15 60 152 1.9/6.23 2.3/7.55 0 80 203 1.1/3.61 10/3.94 80 203 2.6/8.53 3.1/10.17 0 100 254 1.4/4.59 13/5.12 100 254 3.3/10.83 3.9/12.8 0 142 361 2.0/6.56 19/7.48 150 381 4.9/16.08 5.9/19.36 0 200 508 6.6/21.65 7.9/25.92 0 300 762 9.9/32.48 11.9/39.04 0 XJ-H2600/XJ-H2650 Projection SizeApproximate Projection Distance Screen SizeDiagonal (cm)Minimum Distance (m / feet)Maximum Distance (m / feet)h* (cm / inch) 30 76 1 / 3.28 1.2 / 3.94 4 / 1.57 40 102 1.4 / 4.59 1.7 / 5.58 6 / 2.36 60 152 2.1 / 6.89 2.5 / 8.2 9 / 3.54 80 203 2.8 / 9.19 3.4 / 11.15 12 / 4.72 100 254 3.5 / 11.48 4.2 / 13.78 15 / 5.91 150 381 5.3 / 17.39 6.4 / 21 22 / 8.66 200 508 7.1 / 23.29 8.5 / 27.89 29 / 11.42 300 762 10.6 / 34.78 12.8 / 41.99 44 / 17.32 h*
60 The following shows how images are projected in accordance with the type of the input signal and the aspect ratio setting of the projector. XJ-H2600/XJ-H2650 Input source: RGB or HDMI (PC) Input source: Video, S-video, component or HDMI (DTV) Aspect Ratio Setting and Projection Image Input SignalNormalFull4:3True SVGA (800 × 600) XGA (1024 × 768) WXGA (1280 × 800) SXGA (1280 × 1024) Input SignalNormal16:94:3Letter Box 4:3 Aspect Image Squeezed Image Letter Box Image 16:9 Aspect Image