Casio EX FH20 User Manual

161Appendix
When things don’t go right... 
Troubleshooting
ProblemPossible Cause and Recommended Action
Power Supply
Power does not 
turn on.1)The batteries may not be loaded correctly (page 12).
2)The batteries may be dead.
The camera 
suddenly powers 
down.1)Auto Power Off may have activated (page 131). Turn power 
back on.
2)The batteries may be dead.
3) The camera’s protection function may have activated 
because camera temperature is too high. Turn off the camera 
and wait until it cools down before...

162Appendix
The flash does not 
fire.1)If ?
 (Flash Off) is selected as the flash mode, change to 
another mode (page 35).
2)If battery power is load, replace them with a full set of new 
ones.
3) If a BEST SHOT scene that uses ?
 (Flash Off) is selected, 
change to a different flash mode (page 35) or select a 
different BEST SHOT scene (page 64).
Camera powers 
down during Self-
timer countdown.The batteries may be dead.
The monitor screen 
image is out of 
focus.1) You may be using Manual Focus and...

163Appendix
Subjects are too 
dark when shooting 
images in a 
seashore or ski 
area.Sunlight reflected by water, sand, or snow, can cause 
underexposure of images. Change the flash mode setting to <
 
(Flash On) for daylight synchro flash (page 35), or adjust EV 
shift to the + side (page 40).
Digital zoom 
(including HD 
zoom) does not 
work. The zoom 
bar indicates zoom 
only up to a zoom 
factor of 20.The digital zoom setting may be turned off. Turn on digital zoom 
(page 82).
The image is out of...

164Appendix
Other
The wrong date 
and time are 
displayed.The date and time setting is off. Set the correct date and time 
(page 129).
The messages on 
the display are in 
the wrong 
language.The wrong display language is selected. Change the display 
language setting (page 130).
Images cannot be 
transferred over a 
USB connection.1) The USB cable may not be connected securely. Check all 
connections.
2) The wrong USB communication protocol is selected. Select 
the correct USB communication protocol in...

165Appendix
Display Messages
ALERTThe camera’s protection function may have activated 
because camera temperature is too high. Turn off the 
camera and wait until it cools down before trying to use it 
again.
Battery is low.Battery power is low.
Camera not in 
standby.
Re-frame the image.Move Out CS or Move In CS framing could not be 
performed for some reason, and so the camera cannot go 
into auto record standby. Perform the framing operation 
again (page 71). 
Cannot find the file.The image you...

166Appendix
Folder cannot be 
created.You are trying to record a file while there are already 9999 
files stored in the 999th folder. If you want to record more, 
delete files you no longer need (page 25).
LENS ERRORThis message appears and the camera turns off whenever 
lens performs some unexpected operation. If the same 
message appears after you turn power back on, contact a 
CASIO authorized service center or your original retailer.
LENS ERROR 2The Anti Shake unit of the camera may be...

167Appendix
This file cannot be 
played.The file you are trying to access is corrupted or is a type 
that cannot be displayed by this camera.
This function cannot 
be used.• You attempted to copy images from built-in memory to a 
memory card while there is no memory card loaded in 
the camera (page 103).
• You attempted to divide up a CS group while a file that is 
not a CS group is displayed (page 90). 

168Appendix
Snapshot
Number of Snapshots and Movie Recording Time
Image Size 
(Pixels)Image 
QualityApproximate 
Image File 
SizeBuilt-in 
Memory 
Snapshot 
Recording 
CapacitySD Memory 
Card (1GB) 
Snapshot 
Recording 
Capacity
RAW+
(9M: 3456
x2592)*1Fine 19.4 MB 1 49
Normal 16.8 MB 1 57
Economy 15.8 MB 2 61
9M
(3456
x2592)Fine 5.66 MB 5 170
Normal 3.0 MB 10 322
Economy 2.02 MB 16 478
3:2
(3456
x2304)Fine 4.94 MB 6 195
Normal 2.64 MB 12 366
Economy 1.78 MB 18 543
16:9
(3456
x1944)Fine 4.04 MB 8 239...

169Appendix
Movies
Movie 
ModeImage Quality 
(Pixels) / 
(Audio)Approximate Data 
Rate (Frame Rate)Built-in 
Memory Movie 
Recording 
CapacitySD Memory 
Card (1GB) 
Movie 
Recording 
CapacityFile Size 
of 
1-minute 
Movie
HD/STDHD
1280
x720 
(Monaural)
30 Megabits/second
(30 frames/second)8 seconds4 minutes
22 seconds225 MB
HD
1280
x720 
(No audio)
STD
640
x480 
(Monaural)
10 Megabits/second
(30 frames/second)26 seconds12 minutes
57 seconds75 MB
STD
640
x480 
(No audio)
HS210 fps
480
x360 
(No audio)50...

170Appendix
• Snapshot and movie recording capacity values are approximate and intended for reference only. Actual capacity depends on image contents.
• File size and data rate values are approximate and intended for reference only. Actual  values depend on the type of image being shot.
• The above values are based on use of a PRO HIGH SPEED SD memory card 
(Panasonic Corporation). The number of images you can save depends on the type of 
memory card you are using.
• When using a memory card with a...