Carrier Service Tool 5 User Manual

							Network Service Tool V Version 2.2 Installation Instructions
Contents
About Network Service Tool V
Computer Requirements.........................................................................................
Installation Instructions........................
Additional Notes.............................................................................................................
Multiple USB Ports................................
Firewall and Ethernet Connection
About Network Service Tool V
Network Service Tool V (NSTV)
troubleshoot theCarrier Comfort Network (CCN). The software is designed to run on
computer utilizing the W indows® 2000
port to support the USB to CCN Converter which is required to run NST
NST Vprovides an environment from which you
Display currentcontroller status and configuration
Dynamicallyswitch between
Install, commission, monitor, and control any
and Universal Controllers
Backup and restore CCN device configuration
View and save CCN network
Configure and troubleshoot
includes Bus Monitor
Create and edit BEST++™(custom) program
Supports USB, Ethernet and Modem Dialup connections
Supports ComfortVIEW CCN Import/Export to move data
ComfortVIEW
Computer Requirements
Microsoft WindowsOperating Systems
oWindows 2000
oWindowsXP Professional
oWindowsVista Business or Ultimate
oWindows 7 Professional or Ultimate
Hardware requirements
oPentium 600 MHz processor with 256K cache RAM
o512 Mb of memory
o4 Gb hard disk with 1 Gb free for NST V
oCD-ROM drive
oOne freeUSB port
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Network Service Tool V Version 2.2 Installation Instructions
About Network Service Tool V......................................................................................1
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Firewall and Ethernet Connection.............................................................................. 2
About Network Service Tool V
V)is designed to be the primary technician interfaceto start up and
Carrier Comfort Network (CCN). The software is designed to run on
computer utilizing the W indows® 2000/XP/Vista/7 operating system.The computer needs a USB
upport the USB to CCN Converter which is required to run NSTV
provides an environment from which youcan easily perform the following tasks:
controller status and configurationdata
switch betweencustomary US or metric units
nstall, commission, monitor, and control anyCCN device includingComfort Controllers
and Universal Controllers(Note: 203FID and VVT Gateway are NOT supported)
Backup and restore CCN device configuration
View and save CCN networkalarms
onfigure and troubleshoottheCCN network with the aid of Bus Diagnostic utilities which
Create and edit BEST++™(custom) programs
Supports USB, Ethernet and Modem Dialup connections
Supports ComfortVIEW CCN Import/Export to move databasesbetween NST
Computer Requirements
Operating Systems
Professional
XP Professional
Vista Business or Ultimate32/64 bit
Windows 7 Professional or Ultimate32/64 bit
nts
Pentium 600 MHz processor with 256K cache RAM
512 Mb of memory
b hard disk with 1 Gb free for NST V
USB port
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Network Service Tool V Version 2.2 Installation Instructions
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to start up and
Carrier Comfort Network (CCN). The software is designed to run onany
The computer needs a USB
can easily perform the following tasks:
Comfort Controllers
(Note: 203FID and VVT Gateway are NOT supported)
CCN network with the aid of Bus Diagnostic utilities which
between NSTV and 
						

							Installation Instructions
The NST V CDcontains the following
NSTV application
USB Driver for the USBto CCN C
Note: DO NOTattach the USB
software.
To beginthe installation process, insert
will beginthe installation. If AutoRun does not initiate the installation,
SETUP.EXE application in the CD
prompts to complete theinstallation.
Note:When the NST V application software installation has completed,
PC.
Keep your NSTV CD in the CD drive and connect the USB converter to you
dialog box prompts toinstall the USB driver.
will be necessary to install the USB Bus driver (ftdibus.inf) followed by the Port driver (ftdiport.inf).
Once the USB driver has beenfully
your PC.
Note:If installing the USB Converter
thenrefer to the Additional Notes section of the readme.doc file in the Network Service Tool V
folder of the NSTV installation.
Additional Notes
Multiple USB Ports
If your PC has multiple USB ports and
had the converter connected to it before, you will be prompted to reinstall the USB driver for the
converter.This is normal for Windows USB
driver can be found in the FTDI USB Driver folder under the Network Service V folder
Therefore, werecommend that you install the USB driver
which you may connect the NST
USB portand complete the driver installation.
Firewall and Ethernet Connection
In order to use NST Vto connect to Ethernet based CCN controller
any network firewall is disabled
off) by selectingWindows Firewall
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contains the followingsoftware:
to CCN Converter.
attach the USBto CCN Converter to the computer before installing the NST V
the installation process, insertthe NST V CD into the computer’sCD drive and AutoRun
the installation. If AutoRun does not initiate the installation,thendouble click on the
n the CD’s root directory to beginthe installation. Follow the dialog
installation.
lication software installation has completed,DO NOTreboot your
V CD in the CD drive and connect the USB converter to yourPC. Follow the
install the USB driver.The driver installation is a two part installation;
will be necessary to install the USB Bus driver (ftdibus.inf) followed by the Port driver (ftdiport.inf).
fullyinstalled, remove the NST V CD from the drive and reboot
If installing the USB Converterdriver on a system running W indows Vista orWindows
refer to the Additional Notes section of the readme.doc file in the Network Service Tool V
SB ports andyou plug the USB converter into a USB port that has never
had the converter connected to it before, you will be prompted to reinstall the USB driver for the
This is normal for Windows USB-based communication devices.The required US
driver can be found in the FTDI USB Driver folder under the Network Service V folder
recommend that you install the USB driverfor all USB portson your computer to
which you may connect the NSTV USB converter. To do this, plug the USB converter into each
and complete the driver installation.
Firewall and Ethernet Connection
to connect to Ethernet based CCN controller, you mustfirst ensure that
any network firewall is disabled. W indows comes with a firewall whichcan be disabled (turned
Windows Firewallfrom the Control Panel.
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onverter to the computer before installing the NST V
CD drive and AutoRun
double click on the
the installation. Follow the dialogbox
reboot your
PC. Follow the
The driver installation is a two part installation;first it
will be necessary to install the USB Bus driver (ftdibus.inf) followed by the Port driver (ftdiport.inf).
m the drive and reboot
Windows7
refer to the Additional Notes section of the readme.doc file in the Network Service Tool V
you plug the USB converter into a USB port that has never
had the converter connected to it before, you will be prompted to reinstall the USB driver for the
The required USB
driver can be found in the FTDI USB Driver folder under the Network Service V folder.
on your computer to
onverter into each
first ensure that
can be disabled (turned