Canon Xeed Sx7 Lcos X3 Users Manual
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121 MAINTENANCE Cleaning and Replacing the Air Filter An air filter is installed in the air intake vent on the bottom of the main body to protect the internal lens and mirror from dust. Should the air filter become clogged with dust, the pro- jector may be damaged since it will block the air flow into the projector and raises the inter- nal temperature of the projector. Cleaning the Air Filter Turn the projector upside down, remove the cover by pushing the latch, remove the air fil- ter, and clean it with a vacuum cleaner. When cleaning dust off the side exhaust vent and the bottom air intake vent, bring the vac- uum cleaner nozzle close to them directly. Replacing the Air Filter 1Turn off the projector, remove the power plug from the AC outlet, and let the pro- jector stand for at least 1 hour. 2Remove the filter cover by pushing the position of the arrow. 3Remove the air filter. 4Install a new air filter. 5Install the filter cover securely without any space. Caution zThe main unit is very hot immediately after turning off the projector. Wait until the pro- jector cools down sufficiently (more than 1 hour) before cleaning the projector. Other- wise, you may get burned or injured. zBefore cleaning or replacing the air filter, be sure to remove the power plug from the AC outlet. Otherwise, electric shock or fire may result. zDo not insert any object into the projector through the air filter opening. You may suffer electric shock or injury due to the high-voltage parts or rotating parts. zClean the air filter frequently. zAfter cleaning the air filter, install it by following the removal steps 1 to 5 in reverse. zAttach the lens cap when replacing the air filter. zHandle the air filter carefully. If damaged, the air filter will not work appropriately. zReplace the air filter whenever you replace the lamp. zAn air filter can be ordered from your dealer. Filter cover Air filter Push
122 MAINTENANCE Replacing the Lamp When the time of use of the lamp exceeds the certain amount of time, the following mes- sage (two types) is displayed for 10 seconds every time the projector is turned on. zIf the time of use is: SX7 MarkII: 1800 to 2000 hours SX60 : 2400 to 2500 hours zIf the time of use is: SX7 MarkII: 2000 hours or more SX60 : 2500 hours or more Replacing Lamp This projector uses the following lamp. Lamp type No. SX7 MarkII: RS-LP04 SX60 : RS-LP03 zThis message will not be displayed again if you select [Cancel] in response to the message Do you want to display this message again?. zYou can check the time of use of the lamp in [Lamp counter] in the [System settings] menu (P118). Caution zWhen replacing the lamp, turn off the projector, wait until the cooling fan stops, remove the power plug from the AC outlet, and let the projector stand for at least 1 hour. Otherwise, you may get burned because the main unit is very hot immediately after the projector is turned off. zDo not touch the inner glass surface when you replace the lamp. Otherwise, the pro- jectors performance may degrade. zMake sure to handle the lamp carefully and correctly since it may explode if it is scratched or shocked. zDo not remove screws unless specified. zBe sure to use the specified lamp. zA lamp can be ordered from your dealer or Canon home page. * [], the [OK] button, and the [POWER] button are available during this message is displayed. * The [POWER] button is available during this message is displayed.
123 MAINTENANCE Replacing the Lamp 1Turn off the projector, disconnect the power plug from the AC outlet, and then let the pro- jector stand for at least 1 hour. 2Loosen a screw with a flathead screwdriver and remove the lamp cover. 3Loosen two screws, pull up the handle, and then remove the lamp. 4Fully insert a new lamp and secure it with two screws. * After the installation, be sure to push down the handle. 5Replace the lamp cover and tighten the screw. 6Turn on the projector. 7Bring up the menu and select [System set- tings] -> [Other settings] -> [Lamp counter] (P118). 8Select [Reset] -> [OK] to reset the lamp counter. Lamp cover Screw Screw LampHandle Lamp cover
Table of contents/Safety Instructions Before Use Setting Up the Projector Projecting an Image from the Computer Projecting an Image from AV Equipment Useful Functions Available During a Presentation Setting Up Functions from Menus Maintenance Troubleshooting Appendix Index TROUBLE- SHOOTING
126 TROUBLESHOOTING Troubleshooting WARNING Lamp Flash Patterns The WARNING lamp on the Control Panel flashes in red after the projector is turned off when there is a trouble in the projector. zWait until the cooling fan stops and disconnect the power plug from the AC outlet before dealing with the trouble. Flash Pattern Meaning Countermeasure One flash Temperature abnormalityThe temperature inside the projector is too high for some rea- son or the outside air temperature is higher than the specified one. If the problem is inside the projector, check whether the projector is installed and operated normally, unplug the pro- jector from the power outlet to cool down the inside of it and retry projection. If the air intake or exhaust vent is blocked, remove the obstacle. If the same warning occurs again, the projector may be defective. Contact your dealer. Two flashes Faulty lamp The lamp has burnt out. Replace the lamp with a new one. If the same warning is experienced again, the lamp drive circuit may be defective. Contact your dealer. Three flashes Faulty lamp coverThe lamp cover is open. Unplug the projector from the power outlet, then install the lamp cover and turn on the projector again. If the lamp cover has been installed properly, the lamp cover detection switch may be defective. Contact your dealer. Four flashes Faulty cooling fanThe cooling fan or another component may be defective. Unplug the projector from the power outlet, then plug it to the outlet and turn on the projector again. Contact your dealer if the same warning is given. Five flashes Faulty power supplyThe abnormal voltage is applied to some parts in the power supply or any other failure may be occurred. Unplug the pro- jector from the power outlet, then plug it to the outlet and turn on the projector again. Contact your dealer if the same warn- ing is given. Six flashes System failure Some of the functions may be defective. Turn off the projector and retry projection. If the same warning is experienced again, contact your dealer.
127 TROUBLESHOOTING Symptoms and Solutions You cannot turn on the projector. You cannot project an image from the projector. Cause Countermeasure The power cord is not connected correctly.Check whether the power cord is connected correctly (P40). The power cord has just been con- nected.You cannot turn on the projector until the [POWER] indicator turns red after connecting the power plug (P40). You attempted to turn on the pro- jector immediately after turning it off.The projector cannot be turned on for a while after it is turned off. Wait for a while before pressing the [POWER] button again (P60). The safety device has activated because you put the projector in the carrying bag during the cooling fan was rotating.You cannot release the safety device. Contact your dealer. The safety device is activated because the air intake or the exhaust vent is blocked and the internal temperature of the projec- tor is increased.You cannot release the safety device for safety reasons. Con- tact your dealer. Cause Countermeasure Any connection cable is connected incorrectly.Check whether the projector is connected to the computer or AV equipment correctly (P36, 64). 20 seconds have not passed since the projector was turned on.When the projector is turned on, the Opening window is dis- played for approximately 20 seconds. To project an image immediately, press the [OK] button on the remote control or top control (P40). No image is sent from the AV equipment.Check that an image is played on the connected digital cam- era, video camcorder, DVD, etc. The wrong video terminal or signal type is selected.Check that the correct video terminal and signal type are selected (P48, 70). The [NO SHOW] function has been selected.Press the [NO SHOW] button on the remote control (P78). No image is sent due to the prob- lem in the computer.Turn on the projector and computer in this order again.
128 TROUBLESHOOTING You cannot hear sound. The projected image is blur. You cannot project an image appropriately. Cause Countermeasure The audio cable is not connected correctly.Check the cable connection of the audio cable (P38). The [MUTE] function is enabled. Press the [MUTE] button on the remote control (P79). The volume level is adjusted to the minimum.Press the [VOL+] button on the remote control or top control to adjust the volume level (P79). An audio cable with a built-in resis- tor is used.Use an audio cable without a built-in resistor. Cause Countermeasure The image is out of focus. Adjust the focus (P51). The lens cap is not removed. Remove the lens cap. The distance to the screen is too short.Check whether the distance to the screen is appropriate. If the distance is shorter than approximately 1.2 m (3.9), the projec- tor cannot focus on the screen (P32, 133). The projector is not placed straight in front of the screen.Check whether the projector is placed obliquely to the screen. A slight error in the projection angle can be corrected through the keystone adjustment function (P43, 52). The projector has been moved to a place where the temperature varies a lot.When the projector is moved from a low-temperature place to a high-temperature place, condensation may form on the lens. The condensation will evaporate a while later and the projec- tor will be able to project a normal image. The lens is stained. Clean up the lens (P120). Cause Countermeasure The projected image is inverted in the vertical or horizontal direction.The ceiling mounted/rear projection setting is incorrect. Check the [Image flip H/V] setting in the [Display settings] menu (P97).
129 TROUBLESHOOTING You cannot project an image from a notebook computer. The projector is forced to be turned off. Cause Countermeasure The connection cable is not con- nected correctly.Check whether the connection cable is connected to the video terminal of the computer correctly (P36, 37). The video signal type is incorrect. Check whether the selected signal type is correct (P91, 92, 132). It is not set the external monitor out- put setting on the notebook cor- rectly.Turn on the external monitor output on the notebook computer. To turn on the external monitor output, press the [LCD] or [VGA] function key or a key with an icon for the external moni- tor while holding down the [Fn] key on the keyboard of the notebook computer (P45). The combination of keys used to perform this operation varies among computer manufacturers. For more detailed informa- tion, refer to the Users Manual that came with your computer. The displayed image is not the same as that displayed on the notebook computer.Check whether the dual screen (multi-display) mode is selected on the notebook computer. If the dual screen mode has been selected, change it to the simultaneous display mode on the notebook computer. The output setting method varies among computer manufac- turers. For more detailed information, refer to the Users Man- ual that came with your computer. Cause Countermeasure The air intake or exhaust vent is blocked.Check whether the air intake or exhaust vent is blocked. If the air intake or exhaust vent is blocked, the temperature inside the projector rises and the power is automatically turned off to protect the projector. Wait until the internal temperature gets down, and then turn on the projector without blocking the intake and exhaust vents (P22, 23, 40). The air filter is dirty. Check whether the bottom air filter is clogged with dust. If the air filter is clogged, clean or replace the air filter (P121). The lamp has exploded (or it is defective).Check whether the lamp has exploded. If the lamp has exploded, replace it. The lamp may be defec- tive if it has not exploded. Check the lamp by replacing it with a spare lamp if you have one (P13, 122, 123). The operating temperature is inap- propriate.Check whether the operating temperature is 5 to 35°C (P15). Other reasons The projector may be damaged. Contact your dealer.
130 TROUBLESHOOTING You cannot operate the remote control. You cannot use the wireless mouse function. Cause Countermeasure Batteries are not installed properly or they have run out.Check whether batteries are installed correctly. If batteries are installed correctly, replace them with new batteries (P29). You are operating the remote con- trol from the outside of the remote control operating range.Check whether you are operating the remote control within the remote control operating range. Also check whether there is any obstacle between the infrared remote receiver of the projector and the remote control (P29). You are operating the remote con- trol under an inappropriate operat- ing environment.Check whether the infrared remote receiver of the projector is exposed to direct sunlight or strong light of lighting apparatus (P29). The channel setting of the remote control does not match with the set- ting of the projector.Check whether the channel setting of the remote control has been changed. You can check the [Remote control] setting in the [System settings] menu (P115). The key lock function is prohibiting the remote control operation.Check whether [Key lock] is enabled to disable the remote control operation. In the System settings menu, set [Key lock] to [Off] (P114). Cause Countermeasure The USB cable is not connected correctly.Check whether the USB cable is connected between the pro- jector and computer correctly (P82). A mouse driver is not installed. Check whether the mouse is functioning on the computer. If it is not, install a mouse driver to the computer. The mouse is not recognized due to a problem in the computer.Turn on the projector and computer in this order again.