Canon Selphy Cp820 User Guide

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Cover
Contents
Part Names
Basic Operations
Print Settings
Troubleshooting
Appendix
Printing via USB Cable
•	Printing in progress cannot be canceled from SELPHY by using the 
 button. To cancel printing, use the computer to delete the print 
job.
•	 The printer may not work correctly if it is connected to a computer 
via a USB hub.
•	 The printer may not work correctly if USB devices other than a 
USB mouse or keyboard are used at the same time. In this case, 
disconnect the other USB devices and reconnect the printer.
•	 Avoid allowing your computer to enter sleep or standby mode while 
the printer is connected via USB. If the computer enters standby 
mode with the printer connected via USB, wake the computer 
without disconnecting the USB cable. If recovery fails, restart the 
computer.
•	 For computer or photo software instructions, refer to the relevant 
user manual.
•	 If an error message is displayed on SELPHY, also check for any error 
messages displayed on the computer (in desktop mode). Messages will be\
 
automatically dismissed once you resolve the issue indicated. 
•	 If a message is displayed on the computer, you can also click [Cancel] to 
cancel printing. 
•	 Macintosh: If [Canon CP820] is not available as a destination printer , register 
the printer on the computer as follows. 
 Access [System Preferences] ► [Print & Scan] (or [Print & Fax]).  Click [+] below the list.  Choose [Canon CP820].  Click [Add].
3 Turn on SELPHY.
zzPress the  button to turn on 
SELPHY.
4 Select images to print and 
access the printing dialog box.
zzStart the photo software, select images to 
print, and access the printing dialog box.
zzAs the destination printer, select [Canon 
(SELPHY) CP820].
5 Access the print settings dialog 
box.
6 Choose printing options.
zzChoose a paper size corresponding to the 
size of paper and ink cassettes in SELPHY. 
Also choose bordered or borderless printing 
as an option with the listed paper sizes. 
zzChoose the printing orientation and 
number of copies, as desired.
7 Print.
Macintosh
zzInsert the included CD-ROM in the 
computer and double-click the disc icon 
on the desktop or in the sidebar. 
zzDouble-click the [Driver] folder. zzDouble-click []. zzFollow the instructions displayed to 
complete installation.
zzPrint as described in steps 2 – 7 on 
=  30 – 31.
  
						

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Contents
Part Names
Basic Operations
Print Settings
Troubleshooting
Appendix
Printing via USB Cable
Printing from a Camera
By connecting a PictBridge-compatible camera, you can choose images 
with the camera and print.
Here, printing instructions are given using a Canon compact digital camera 
as an example. If your camera is operated differently, refer to the camera 
user manual.
1 Prepare SELPHY.
zzConfirm that no memory cards are 
inserted in SELPHY.
2 Connect SELPHY to the camera 
using the USB cable (=  30).
3 Turn on SELPHY and then the 
camera, and enter Playback 
mode.
zzSome cameras will display a  icon.
4 On the camera, choose images 
and prepare to print.
zzUse the camera to start printing.
zzAfter printing, turn off SELPHY and the 
camera and disconnect the cable.
•	Printing in progress cannot be canceled from SELPHY by using the  
button. Use the camera to stop printing.
•	 This product uses PictBridge technology to print via USB.  
PictBridge technical standards facilitate direct connection of cameras, \
printers, 
and other devices for easy printing. This product is compliant with the DPS 
over IP standard that allows the use of PictBridge in network environments.
Printing Using Camera Settings (DPOF Print)
Inserting a memory card with DPOF information configured on a camera 
will display [DPOF images remain / Print images?]. To review the printing 
information set on the camera, press the < o> button, and to print all 
designated images at once, press the < p> button.
•	For instructions on configuring DPOF information, refer to the camera user 
manual.
•	 Dates and file numbers are DPOF information set on the camera that cannot 
be changed on SELPHY.
•	 Images prepared with a [Print Type] of [Standard] on Canon cameras are 
printed according to the settings in “Adjusting Settings” ( =
  22 – 28).
•	 You can also review the printing information set on the camera by pressing the 
 button, selecting [DPOF Print], and pressing the  button.  
However, [DPOF Print] is only displayed when a camera-configured memory 
card is inserted.
  
						

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Contents
Part Names
Basic Operations
Print Settings
Printing via USB 
Cable
Appendix
Troubleshooting
Troubleshooting
Refer to these troubleshooting tips to resolve problems with SELPHY. If the problem persists, 
contact a Canon Customer Support Help Desk.
Power ........................................................................\
...................................... 34
Screen ........................................................................\
..................................... 34
Printing ........................................................................\
.................................... 34Paper
 ...........................................................................\
....................................
35
Error Messages ........................................................................\
.......................35
  
						

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Contents
Part Names
Basic Operations
Print Settings
Printing via USB 
Cable
Appendix
Troubleshooting
Power
Cannot turn on SELPHY•	Confirm that the power cord is connected and plugged in correctly ( =  10).
•	 Hold the  button until the startup screen is displayed ( =  11).
•	 When using Battery Pack NB-CP2L and Charger Adapter CG-CP200 (both sold 
separately), confirm that the battery pack is charged and inserted correctly , and that 
the cable is connected correctly.
Screen
[?] is displayed instead of images•	 Display is not possible because the image has no thumbnail. You can check the 
image before printing by pressing the < -> button for full-screen display.
Printing
Cannot print•	Confirm that SELPHY is on (=  11 ).
•	 Confirm that the paper and ink cassettes are loaded correctly ( =  10).
•	 Confirm that the ink sheet is not loose ( =  8).
•	 Confirm that you are using paper designed especially for SELPHY (=  9).
•	 Replace the ink cassette and refill the paper cassette as needed ( =  14).
•	 Confirm that you are using the correct combination of paper, paper cassette, and ink 
cassette (=
  8).
•	 SELPHY will temporarily halt printing if it exceeds a specific temperature; this does 
not indicate a problem. Wait until the printer cools off. During continuous printing, in 
hot environments, or if the printer’s interior becomes hot because the rear-side air 
vent (=
  5) is blocked, SELPHY may temporarily stop printing, causing printing to 
take longer.
Cannot	display	or	print	images	on	memory	cards	or	USB	flash	drives•	 Confirm that the memory card is fully inserted in the correct slot, with the label face-
up (=  12, 13).
•	 Confirm that the USB flash drive is fully inserted, right-side up ( =  15).
•	 Confirm that the image format is supported ( =  12).
•	 Confirm that a memory card requiring the use of an adapter has not been inserted 
without its adapter ( =
  12).
Cannot print from a camera•	Confirm that your camera supports PictBridge ( =  32).
•	 Confirm that SELPHY and the camera are connected correctly ( =  32).
•	 Confirm that your camera batteries have enough charge left. If the batteries are 
depleted, replace them with fully charged or new ones.
Cannot print from a computer•	Confirm that you have installed the printer driver correctly ( =  30).
•	 Remove any inserted memory cards or USB flash drives.
•	 When printing via USB, confirm that SELPHY is connected directly to the computer 
with the USB cable ( =
  30).
•	 Windows: Confirm that the printer is not offline. If so, right-click the printer icon and 
bring the printer online.
•	 Macintosh: Confirm that you have added SELPHY to the Printer List (=
  30).
No	date	when	printing	from	memory	cards	or	USB	flash	drives•	Confirm that SELPHY is set up to print the date (=  27).  
Note that in DPOF printing, date printing is configured on the camera.
No date when printing from cameras•	 Confirm that the date setting is enabled on the camera. Note that under standard 
camera settings, the date setting on SELPHY will be used.
Print quality is poor•	Confirm that the ink sheet and paper are free of dirt or dust.
•	 Confirm that SELPHY’s interior is free of dust (=  40).
•	 Confirm that no condensation has formed on SELPHY (=  40).
•	 Confirm that SELPHY is away from sources of electromagnetic waves or strong 
magnetic fields ( =
  10).
  
						

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Part Names
Basic Operations
Print Settings
Printing via USB 
Cable
Appendix
Troubleshooting
Printed colors do not match on-screen colors•	Computer monitors employ a different method of color development from printers. 
Colors may also look different depending on the intensity and color temperature of 
lighting in the monitor viewing environment, as well as monitor color ca\
libration.
Individual images are printed reduced, in only one layout position•	Change the [Page Layout] settings ( =  24). When a layout in [Page Layout] other 
than [1-up] is selected, individual images are printed in one layout pos\
ition per sheet 
if you print from a camera or other device that can only send one image \
at a time.
Paper
Paper	does	not	fit	in	the	cassette•	 Confirm that the paper is the same size as the paper cassette ( =  2).
Paper feed problems or frequent paper jams occur•	Confirm that the paper and cassette are inserted correctly ( =  9, 10).
•	 Confirm that there are less than 19 sheets in the cassette.
•	 Confirm that 19 or more prints have not collected on the paper cassette.
•	 Confirm that you are using paper designed especially for SELPHY (=
  9).
Cannot print the correct quantity (unused paper left after ink runs out\
)•	Some unused paper may remain if the ink runs out first ( =  15).
Paper jams•	If paper protrudes from the front or back paper ejection slot ( =  5), carefully pull it 
out. If you cannot remove the paper by gently pulling it out, never forc\
e it out. Turn the 
printer off and then on. Repeat until the paper is ejected. If you accidentally tu\
rn the 
printer off while printing, restart it and wait until the paper is ejected. If pap\
er jams and 
cannot be removed, contact your retailer or a Canon Customer Support Help Desk. 
Do not attempt to remove jammed paper by force, which may damage the pri\
nter.
Error Messages
Error messages indicate problems with SELPHY. When error messages 
include troubleshooting tips, follow the instructions. If only an error \
message 
is displayed, follow the suggestions in “Troubleshooting” ( =
  33).
If the problem persists, contact a Canon Customer Support Help Desk.
•	 If a problem occurs while SELPHY is connected to a camera, an error 
message may also be displayed on the camera. Check both SELPHY and the 
camera.
  
						

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Contents
Part Names
Basic Operations
Print Settings
Printing via USB 
Cable
Troubleshooting
Appendix
Appendix
Instructions for battery-powered printing with an optional battery pack \
are given here, along with 
printer specifications and handling and maintenance tips.
Printing without a Power Outlet .............................................................37Attaching the Battery Pack ........................................................................\
...... 37
Charging the Battery Pack ........................................................................\
...... 37
Battery-Powered Printing ........................................................................\
........ 37
Specifications .......................................................................................... 38
Handling and Maintenance
 ..............................................................
 .......40
  
						

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Part Names
Basic Operations
Print Settings
Printing via USB 
Cable
Troubleshooting
Appendix
Printing without a Power Outlet
To print where no power outlet is available, use Battery Pack NB-CP2L and 
Charger Adapter CG-CP200 (both sold separately). On a full charge, up to 
about 36 sheets* of postcard-size paper can be printed.
* According to Canon testing. May vary depending on printing conditions.
Attaching the Batter y Pack
1 Remove the battery terminal 
cover.
2 Attach the battery pack to the 
charger adapter.
zzSlide the terminal-end in the direction of 
the arrow () and insert the other end  
() until it clicks into place.
Charging the Batter y Pack
Connect the power cord to the 
charger adapter with the battery 
pack inserted.
zzBattery charging begins, and the orange 
lamp is lit.
zzWhen charging is finished in about four 
hours, the green lamp will be lit.
zzCharging continues if you turn on 
SELPHY with the charger adapter 
connected but will stop while printing.
Batter y-Powered Printing
Connect the charger adapter to 
SELPHY.
•	 For battery precautions, refer to the battery user manual.
•	 Keep the charger adapter on a desk or other stable surface while it is 
connected to SELPHY, and be careful not to unplug the cable by mistake.
  
						

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Contents
Part Names
Basic Operations
Print Settings
Printing via USB 
Cable
Troubleshooting
Appendix
InterfacesHi-Speed USB Type A port for PictBridge-compatible devices
Mini-B port for computers
Memory Cards SD, SDHC, SDXC, miniSD, miniSDHC, microSD*
2, 
microSDHC*2, microSDXC*2, CF (CompactFlash) Card, 
Microdrive, and xD-Picture Card*2
USB Flash Drives FAT or exFAT format only
Operating 
Temperature 5 – 40 °C (41 – 104 °F)
Operating Humidity 20 – 80%
Power Compact Power Adapter CA-CP200 B
Battery Pack NB-CP2L (sold separately)
Charger Adapter CG-CP200 (sold separately)
Power Consumption 60 W or less (standby: 4 W or less)
Dimensions 178.0 x 127.0 x 60.5 mm (7.01 x 5.00 x 2.38 in.) excluding 
protrusions
Weight (printer body 
only) Approx. 810 g (28.6 oz.)
*1
 From the initial yellow printing pass until ejection.
*2 Requires an optional dedicated adapter.
Specifications
Printing Method Dye-sublimation thermal transfer (with overcoating)
Resolution 300 x 300 dpi
Gradation 256 shades per color
Ink Dedicated color ink (Y/M/C/overcoating)
Paper Postcard and card size (including full-page label and 8 
labels per sheet configuration)
Print Size Borderless Bordered
Postcard 
Card 
Label on 8-label 
sheet
square labels 100.0 x 148.0 mm  
(3.94 x 5.83 in.)
54.0 x 86.0 mm  
(2.13 x 3.39 in.)
22.0 x 17.3 mm  
(0.87 x 0.68 in.)
50.0 × 50.0 mm 
(1.97 x 1.97 in.) 91.3 x 121.7 mm  
(3.59 x 4.79 in.)
49.9 x 66.6 mm  
(1.96 x 2.62 in.)
–
–
Printing Speed*
1From	memory	cards,	USB	flash	drives,	or	cameras	(PictBridge) (Time in parentheses applies to patterns 1 
or 2 in [Print Finish])
Postcard
Card Approx. 47 sec.
Approx. 27 sec. (Approx. 58 sec.)
(Approx. 32 sec.)
Feeding System Auto feeding from paper cassette
Ejection System Auto ejection onto paper cassette
Screen Tilting 6.75 cm (2.66 in.), TFT
 LCD color monitor
  
						

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Part Names
Basic Operations
Print Settings
Printing via USB 
Cable
Troubleshooting
Appendix
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO LOCAL REGULATION.
 Use of genuine Canon accessories is recommended.
This product is designed to achieve excellent performance when used with\
 genuine 
Canon accessories.
Canon shall not be liable for any damage to this product and/or accidents such as fire, 
etc., caused by the malfunction of non-genuine Canon accessories (e.g.,\
 a leakage 
and/or explosion of a battery pack). Please note that this warranty doe\
s not apply to 
repairs arising out of the malfunction of non-genuine Canon accessories,\
 although you 
may request such repairs on a chargeable basis.
Compact Power Adapter CA-CP200 B
Rated Input100 – 240 V AC (50/60 Hz), 1.5 A (100 V) – 0.75 A (240 V)
Rated Output 24 V DC, 1.8 A
Operating Temperature 0 – 45 °C (32 – 113 °F)
Dimensions 122.0 x 60.0 x 30.5 mm (4.80 x 2.36 x 1.20 in.) excluding 
power cord
Weight Approx. 310 g (10.9 oz.)
Charger Adapter CG-CP200 (Sold Separately)
Rated Input24 V DC
Rated Output 24 V DC
Operating Temperature 5 – 40 °C (41 – 104 °F)
Dimensions 156.2 x 49.0 x 35.5 mm (6.15 x 1.93 x 1.40 in.)
Weight Approx. 134 g (4.7 oz.)
Battery Pack NB-CP2L (Sold Separately)
TypeRechargeable lithium-ion battery
Nominal Voltage 22.2 V DC
Nominal Capacity 1200 mAh
Charging Cycles Approx. 300 times
Operating Temperature 5 – 40 °C (41 – 104 °F)
Dimensions 110.0 x 40.7 x 37.5 mm (4.33 x 1.60 x 1.48 in.)
Weight Approx. 230 g (8.1 oz.)
•	All data is based on tests by Canon.
•	 Printer specifications or appearance are subject to change without notice.
  
						

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Part Names
Basic Operations
Print Settings
Printing via USB 
Cable
Troubleshooting
Appendix
Trademarks and Licenses
•	Microsoft and Windows are trademarks or registered trademarks of 
Microsoft Corporation in the United States and/or other countries.
•	 Macintosh and Mac OS are trademarks of Apple Inc., registered in the 
U.S. and other countries.
•	 CF5 logo is a trademark of CompactFlash Association.
•	 The SDXC logo is a trademark of SD-3C, LLC.
•	 All other trademarks are the property of their respective owners.
•	 This device incorporates exFAT technology licensed from Microsoft.
Disclaimer
•	Reprinting, transmitting, or storing in a retrieval system any part of t\
his 
guide without the permission of Canon is prohibited.
•	 Canon reserves the right to change the contents of this guide at any tim\
e 
without prior notice.
•	 Illustrations and screenshots in this guide may differ slightly from the 
actual equipment.
•	 The above items notwithstanding, Canon accepts no liability for damages \
due to mistaken operation of the products.
Handling and Maintenance
•	Do not subject the printer to excessive force, which may damage the 
printer or cause paper jams.
•	 Do not expose the printer to insecticides or other volatile substances. \
Additionally, do not store the printer in contact with rubber, vinyl, or plastic 
products over extended periods, which may deteriorate the casing.
•	 Avoid condensation on the printer, which may happen when moving 
the printer from cold to warm environments. Put the printer in a sealed \
plastic bag and allow it to adjust to the new temperature before removin\
g 
the bag. If condensation forms, allow the printer to dry naturally at ro\
om 
temperature before using again.
•	 When the printer becomes dirty, wipe it with a soft, dry cloth.
•	 If the air vent (=
  5) becomes dusty, remove the ink cassette 
(=  14) before wiping the dust away, to prevent dust from getting inside 
and affecting print quality.
•	 Never wipe the printer with solvents, such as benzene or thinner, or 
neutral detergent, which may cause deformation or peeling of the 
casing.