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Canon Selphy Cp720 User Guide

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    Getting Ready PrintingAppendices
    Overview
    Troubleshooting Tasks and Index
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    Return to Cover Page
     CAUTIONS
     WARNINGS
    • Do not stick any part of your hand into the printer interior.
    • Do not use or store the equipment in the following types of places. Humid  or  dusty  areas,  places  subject  to  heavy  vibrations,  places  near  flames,  places  
    subject  to  strong  sunlight,  or  hot  places  such  as  an  automobile  trunk  or  dash-
    board.  
    • Do not attach metallic pins or allow dirt to collect on the power plug or  recharging connectors.
    • Do not use the compact power adapter beyond its rated capacity or  voltage. In addition, do not leave the power plug partially or inadequately 
    inserted into a power outlet. 
    There  is  a  risk  of  heat  generation  or  explosions.
    • Remove the compact power adapter  power cord from the power outlet 
    when not using the equipment. 
    Leaving  it  plugged  in  for  long  periods  of  time  may  pose  
    the risk  of  heat  generation  
    or  deformation.  
    • Do not remove the paper cassette fro m the printer while printing is in 
    progress.
    To Prevent Malfunctions and Damage  Caused by Electromagnetic Fields
    • Never position the equipment clos e to motors to other devices that 
    generate strong electromagnetic fields. Moreover, do not use it near 
    televisions or AM radios. 
    To Prevent Condensation
    • You can avoid condensation by placing  the devices in an airtight, resealable 
    plastic bag and letting them adjust to temperature changes slowly before 
    removing them from the bag. In th e event that condensation does form 
    within the equipment, keep it at room temperature until the water 
    droplets evaporate naturally before using it.
    Battery (CP730 Only)• Do not place the battery pack near a heat source or expose it to direct  flame or heat.
    • The battery pack  should not be immersed in water.
    • Do not attempt to disassemble, alter  or apply heat to the battery pack.
    • Avoid dropping or subjecting the battery pack to severe impacts that could  damage the casing.
    • Use only recommended battery pack and accessories. There is a risk of the battery exploding or rupturing.  In  the  event  that  a  bat-
    tery  leaks  and  the  eyes,  mouth,  skin  or  clothing  contact  these  leaked  substances,  
    immediately  flush  with  water.
    • When you are not using the printer, remove the battery and store it  properly.
    • Do not place anything, such as tableclo ths, carpets, bedding or cushions, on 
    top of the battery charger while it is charging.
    There  is  a  risk  of  heat  generation  or  deformation  if  it  is  left  connected  for  a  long  
    period  of  time.
    • Before you discard a battery, cover  the terminals with tape or other 
    insulators to prevent direct contact with other objects.
    Contact  with  the  metallic  components  of  other  materials  in  waste  containers  may  
    lead  to  fire  or  explosions.
      
    						
    							
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    Getting Ready PrintingAppendices
    Overview
    Troubleshooting Tasks and Index
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    Return to Cover PageHandling PrecautionsThis section explains the precau tions that you should take in 
    handling the equipment. • Do not apply excessive force to the paper cassette.
    Force or impact on the cassette may  result in paper jams or equipment 
    damage.
    • Do not switch the power on/off repeatedly when you do not intend  to print. 
    The printer initialization process consumes ink and the equivalent of several 
    pages could be wasted. 
    • Be careful not to spray the equipment with insecticides or volatile substances. In addition, do not store the equipment in contact with 
    rubber or vinyl products for long periods of time. 
    These materials may cause deformation of the printer’s casing.
    • Do not handle the ink cassettes with wet or sweaty hands.
    • Do not touch the springs of the paper  cassette. If the springs are bent 
    or deformed, paper will not feed correctly into the printer.
    • Do not place any foreign objects in  the print output receptacle (on the 
    top of the paper cassette). • Do not touch the print side of the paper with your fingers.
    Always hold the paper along the edges (outside the perforated border). 
    Be sure that hands are dry before touching the paper. Sharp objects will 
    scratch the paper surface. Keep the 
    paper surface free from fingerprints, 
    dust, water droplets, etc.
    • Use a soluble ink pen to write on the paper sheets. 
    • Please avoid the following actions as they may result in color change,  color fading or color bleeding.
    •Sticking  any  type  of  adhesive  tape  onto  the  print  surface.
    • Allowing  print  surfaces  to  come  into  contact  with  vinyl  materials.
    • Applying  alcohol  or  other  volatile  solvents  to  the  print  surface.
    •Leaving  print  surfaces  tightly  pressed  against  any  other  surfaces  or  objects  
    for  prolonged  periods.
    • Keep the battery terminals clean at all times. 
    Dirty terminals result in a poor connection. Before recharging or using the 
    battery, polish the terminals with  a slender, soft tipped cotton swab. 
    • Do not carry or store the battery pack with metal objects with sharp 
    edges, such as paper clips and pins. Always put the terminal cover on 
    the battery pack’s terminal when carrying it or before storing it.
    • Although the battery pack’s maximum operating range is 5 to 40 °C  (41 to 104 °F), the optimal range is 10 to 30 °C (50 to 86 °F).
    Battery performance will temporarily drop  in cold environments, such as ski 
    hills. 
    • If the battery status is low, the fini shed print may not be ejected into 
    the print output receptacle completely.
    If that occurs, replace the battery with a fully charged one or use the AC 
    adapter. 
    Devices
    Spring
    Battery (CP730 Only)
      
    						
    							
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    Getting Ready PrintingAppendices
    Overview
    Troubleshooting Tasks and Index
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    Return to Cover PageSpecificationsAll data is measured according to standard Canon testing procedures. 
    We reserve the right to change specifications without notice. 
    * When connected to a Canon compact digital camera with built-in DIGIC II. 
    Printing speeds may vary with other ca meras. In addition, these figures were 
    derived using standard Canon testing procedures and may vary according to 
    usage conditions. 
    Compact Photo Printer SELPHY CP730/CP720Printing Method: Dye-sublimation thermal transfer (with overcoating)
    Print Resolution: 300 x 300 dpi
    Gradation: 256 shades per color
    Ink: Dedicated ink cassette (Y/M/C/overcoating)
    Paper: L size, postcard size, card si ze (full page label sheets, 
    8-label sheets), wide size
    Print Sizes: Borderless Bordered Postcard Size
    (4 x 6 in.) 100.0 x 148.0 mm 
    (3.9 x 5.8 in.) 91.4 x 121.9 mm 
    (3.6 x 4.8 in.)
    L Size 89.0 x 119.0 mm 
    (3.5 x 4.7 in.) 79.2 x 105.3 mm 
    (3.1 x 4.1 in.)
    Card Size 54.0 x 86.0 mm 
    (2.1 x 3.4 in.) 50.0 x 66.7 mm 
    (2.0 x 2.6 in.)
    22.0 x 17.3 mm 
    (0.9 x 0.7 in.)
    (per 8-label sheet)
    Wide Size
    (4 x 8 in.) 100.0 x 200.0 mm 
    (3.9 x 7.9 in.) 91.4 x 121.9 mm 
    (3.6 x 4.8 in.)
    (The print area may vary  according to the camera 
    model used.)
    Printing Speed: Printing from Memory  Cards Connected to Cameras*
    Postcard Size Approx. 1 min. 17 sec. Approx. 58 sec.
    L Size Approx. 1 min. 7 sec. Approx. 50 sec.
    Card Size Approx. 45 sec. Approx. 31 sec.
    Wide Size Approx. 1 min. 35 sec. Approx. 1 min. 13 sec.
    Feeding System:  Automatic paper feed from paper cassette
    Ejection System: Automatic paper ejection on top of paper cassette
    LCD Monitor: CP730:  2.0-inch type, color LCD
    CP720:  1.5-inch type, color LCD
    Interface: USB Connecting to a Canon Direct Print compliant camera/
    Pictbridge compliant devices:
    USB compliant Type A connector, Retractable USB 
    cable*
    * Mini-B plug, 30 cm (12 in.)
    Connecting to a PC: USB compliant Type B connector
    Wireless IrDA (Print Beam) (CP730 only):
    Image transfer via vNote over IrOBEX or IrMC
    Bluetooth (Print Beam): Bluetooth Unit BU-20 required (sold separately)Device compatibility: Built-in Bluetooth and 
    support for OPP (Object Push Profile) or BIP 
    (Basic Imaging Profile)
    Wireless LAN (IEEE 802.11b):
    Requires PowerShot SD430 Digital ELPH Wireless/
    Digital IXUS WIRELESS digital camera (sold 
    separately) and Wire less Print Adapter 
    WA-1N/WA-1E (included in camera kit) 
    Memory Cards Cards that can be inserted:
    SD Memory Card, SDHC Me mory Card, MultiMedia 
    Card, miniSD Memory Ca rd, miniSDHC Memory 
    Card, RS-MMC, CF (CompactFlash) card, 
    Microdrive, Memory Stick  PRO Duo, Memory Stick 
    Duo, Memory Stick PRO, Memory Stick
      
    						
    							
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    Getting Ready PrintingAppendices
    Overview
    Troubleshooting Tasks and Index
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    Return to Cover Page
    * Test conditions: 
    Normal temperature (23°C/73°F), Canon images, continuous print.
    The above data may vary according to the printing environment and the 
    image to be printed.
    If the ambient temperature is low, the  battery performance will be reduced and 
    the low battery warning w ill display early. Under these conditions, warm the 
    battery up in a pocket right before use to restore the battery performance. 
    Cards requiring sp
    ecial adapters
    xD-Picture Card*
    * Purchase the CompactF lash Card Adapter for 
    xD-Picture Card separately.
    Operating 
    Temperatures: 5° – 40°C (41° – 104°F)
    Operating Humidity: 20 – 80%
    Power Source: Compact Power Adapter CA-CP200
    Battery Pack NB-CP2L
    Power Consumption: 60 W or less (4 W or less on standby)
    Dimensions: CP730:  178.0 x 131.0 x 63.0 mm (7.0 x 5.2 x 2.5 in.)
    CP720:  178.0 x 125.0 x 63.0 mm (7.0 x 4.9 x 2.5 in.)
    Weight (Printer only): CP730:  Approx. 955 g (33.7 oz.)
    CP720:  Approx. 930 g (32.8 oz.)
    Compact Power Adapter CA-CP200Rated Input: 100 – 240 V AC (50/60 Hz)
    117 – 150VA
    1.5 A (100 V) – 0.75 A (240 V)
    Rated Output: 24 V DC, 2.2 A
    Operating 
    Temperatures: 0° – 45°C (32° – 113°F)
    Dimensions: 122.0 x 60.0 x 30.5 mm (4.8 x 2.4 x 1.2 in.)
    (excluding power cord)
    Weight: Approx. 310 g (11 oz.)
    Battery Pack NB-CP2L (CP730 Only)TypeRechargeable lithium-ion battery
    Nominal Voltage: 22.2 V DC
    Nominal Capacity: 1200 mAh
    Charge Cycles: Approx. 300 times
    Number of Prints* L Size Approx. 36 prints
    Postcard Size Approx. 36 prints
    Card Size Approx. 72 prints
    Wide Size Approx. 24 prints
    Operating 
    Temperatures: 5° – 40°C (41° – 104°F)
    Dimensions: 110.0 x 40.7 x 37.5 mm (4.3 x 1.6 x 1.5 in.)
    Weight: Approx. 230 g (8.1 oz.)
      
    						
    							
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    Getting Ready Printing Appendices
    Overview
    Tasks and Index
    Next
    Back
    Return to Cover PageTroubleshootingThis section has solutions for wh en the printer does not operate 
    as expected or an error symbol is displayed. If the solutions below do not remedy your problem, contact the retail 
    outlet or a Canon customer support center.Problems with the Main Printer Unit and Power Q
    Power will not turn on.
    ÎHas the plug come out of the power outlet?  (p. 8) 
    Î
    Is the connector of the compact power adapter securely connected 
    to the printer’s DC IN terminal?  (p. 8)
    Î
    Did you try pressing the power button for a long moment?  (p. 5)
    Î
    Battery Pack
    • Is the battery sufficiently charged?
    • When installing it, did you pre ss on the battery until it clicked 
    into place?  (p. 37)
    Q
    Power Button is Blinking Red
    ÎTurn the power off and then on again before restarting the printer. 
    If an error message displays, follow the instructions to solve the 
    problem.  (p. 48)
    Printing ProblemsQ
    Cannot Print
    ÎIs the printer power turned on?  (p. 5)
    Î
    Is the printer connected to more than one device at once? Do not 
    connect simultaneously to a camera, memory card or computer.
    Î
    Is the paper cassette inserted all the way in?
    Î
    Is the ink cassette inserted all the way in?
    Î
    Is the ink sheet slack?
    Î
    Are you using the number of paper sheets indicated?
    Î
    Were the perforated portions of the paper folded over or separated 
    before printing?
    Î
    The printer will temporarily stop when it exceeds a certain 
    temperature. This is not a malfunc tion. Wait until the temperature 
    drops and the printer resumes. The following may cause 
    overheating.
    • Continuous printing
    • High ambient temperature
    • Vent on rear of printer has been  obstructed, raising the internal 
    temperature of the printer. 
    A message will appear on the computer display if you are connected 
    to a computer when this happens, but you should wait until printing 
    resumes without cancelling the print. 
    You Think There is a ProblemTroubleshooting
      
    						
    							
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    Appendices
    Troubleshooting Tasks and Index
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    Return to Cover Page Getting Ready Printing
    OverviewÎ
    Printing from Memory Cards
    • Is the memory card inserted all the way into the slot with the label facing upward?
    • Do the images conform to the Design rule for Camera File  system (Exif compliant)? Unless they are contained in a folder 
    far down in a folder hierarchy, JPEG images should print even if 
    they do not conform to the Design rule for Camera File system 
    (Exif compliant).
    Î
    Printing from Cameras
    • Recheck the camera and printer connection status.
    • Does the firmware of the Canon-brand camera support the printer? 
    • Does the camera battery have  a sufficient charge? Replace the 
    battery with a fully charged or new battery, or use the compact 
    power adapter for the camera. 
    Î
    Printing from Computers
    • Did you install the printer driver according to the correct procedures?
    • Is the printer connected directly to a port on the computer with  the USB cable? The printer may not operate correctly if it is 
    connected to a USB hub.
    • A USB cable for connecting the printer to a computer is not  supplied with the product. Please use a generic USB cable. 
    Problems Exclusive to Windows  • Is the printer set to offline? Right-click the printer icon and cancel the offline setting. 
    Problems Exclusive to Macintosh  • Is the printer registered on the Printer List?
    Q
    Cannot Print a Particular Image
    ÎImage data may be corrupted.
    Î
    Only JPEG images can be printed.
    Î
    Images larger than 8,000 x 6,000 pixels cannot be printed.
    Q
    Cannot Print the Date Imprint
    ÎPrinting from Memory Cards • Set a date imprint option with the printer’s  DATE button.
    • If you are using DPOF settings, the date imprint settings are  configured on the camera.
    Î
    Printing from Cameras or Mobile Telephones
    • Date imprint settings are configured on those devices not the printer. 
    Q
    Cannot Print Cleanly
    ÎIs the ink sheet or paper dirty?
    Î
    Is dirt lodged within the printer? Use the supplied cleaner to remove 
    the dirt.
    Î
    Has condensation formed within the printer? Leave it to dry at room 
    temperature for some time.
    Î
    Is it placed near a  device with a strong ele ctromagnetic or magnetic 
    field? Set it at least one meter (3 ft.) apart. 
      
    						
    							
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    Appendices
    Troubleshooting Tasks and Index
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    Return to Cover Page Getting Ready Printing
    OverviewQ
    Printer Power Button is Red but No Error Message Has Appeared on the Camera’s LCD Monitor.
    ÎA malfunction occurred during printing.
    Remove the paper from the main unit and take up the slack in the 
    ink sheet. After that, switch o ff the power once temporarily before 
    switching it back on.
    Q
    Colors on the Computer Display and the Print Are Different
    ÎColor generation methods are different for computer displays and 
    printers. Moreover, the variance may be attributable to the 
    environment in which the display  is viewed (color and strength of the 
    light) or to the display’s color adjustment settings.
    Windows 
    • You can adjust the colors and brightness in the Printer Properties dialog. Start in the [Tools] menu in ZoomBrowser EX 
    by selecting [Preferences] and the [Printing] tab. Place a check 
    mark beside [Use ZoomBrowser EX print function]. In the Print 
    dialog, click the printer [Properties] button and adjust the 
    colors in the [Image Adjustment] tab. 
    Macintosh • Adjust the color balance in the [Color] section.
    Q
    After Cancelling Printing in  Progress from a Computer, I 
    Restarted Printing but an Image I Already Printed was Also Output
    ÎWhen you restart printing on a Macintosh after cancelling, an 
    already printed image prints again when printing resumes.
    Media ProblemsQ
    Paper Will Not Fit into Cassette
    ÎDoes the paper size match the size of the paper cassette?
    Q
    Paper is Not Being Advanced Properly
    ÎCheck the paper and paper cassette to see that they are correctly 
    inserted.
    Q
    Frequent Paper Jams
    ÎHas too much paper been placed in the paper cassette? Do not place 
    19 or more sheets in the cassette (13 or more for wide-size sheets). 
    Î
    Have 10 or more sheets collected on the paper output tray? 
    Î
    Is the paper folded or bent?
    Q
    Can’t Print the Specified No. of Prints. Accumulating Paper
    ÎThe following actions waste ink sheet capacity.  • Repeatedly turning the printer on/off without printing.
    • Cancel printing while printing is in progress.
    • Pulling on the ink sheet.
    • Taking out the ink cassette when the paper runs out while printing multiple copies. (Do not remove the ink cassette when 
    removing and refilling the paper cassette.)
      
    						
    							
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    Appendices
    Troubleshooting Tasks and Index
    Next
    Back
    Return to Cover Page Getting Ready Printing
    OverviewWhen the printer encounters some kind of problem, a symbol appears 
    in the LCD monitor to indicate the error type. Take the action 
    recommended for the error symbol. Error messages will also display in a 
    camera’s LCD monitor when the camera is connected to the printer. 
    •The  image  thumbnail  (a  tiny  image  included  for  checking  the  
    image)  may  not  be  included  with  the  image  data.  In  this  case,  
    the  image  data  still  be  printed.  
    •The  image  file  may  be  corrupted.  In  this  case,  the  image  
    cannot  be  printed.  
    •Check  to  see  if  a  memory  card  is  in
     the  printer.
    •Check  to  see  if  the  memory  card  is  properly  inserted  all  the  
    way  into  the  slot.  
    •Check  to  see  whether  there  are  any  images  on  the  memory  
    card.
    •You  attempted  to  print  the  following  types  of  image.
    •Images  shot  on  another  camera  or  as  another  data  type
    •Images  downloaded  to  
    and  edited  on  a  computer
    •Images  exceeding  the  8,000  x  6,000  pixel  limits
    •Images  with  corrupted  data
    •Press  the    button to  return  to  the  prior  screen.   • Confirm
     that  the  paper  cassette  is  firmly  inserted  all  the  way  
    into  the  printer.  
    • Confirm  that  there  is  paper  in  the  paper  cassette.  
    •If  the  paper  
    is not  feeding  correctly  into  the  printer,  remove  
    the  paper  cassette  as  well  as  any  paper  left  in  the  printer.  
    •Check  to  see  if  there  is  any  paper  in  the  paper  cassette  of  a  
    size  that  cannot  be  printed.  
    •Turn  the  power  off  and  then  back  on.  
    • Contact  a  customer  support
     center  if  the  paper  will  not  come  
    out  even  when  the  power  is  turned  back  on.  
    • Confirm  that  the  ink  cassette  is  inserted.
    •If  the  ink  cassette  is  spent,  replace  it  with  a  new  one.
    •Check  the  paper  and  ink  combination  for  a  mismatch.  
    Error SymbolsCannot Display ImageNo Images on Memory CardCannot Read Image
    PRINT/STOP
    No PaperPaper JamNo Ink
      
    						
    							
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    Appendices
    Troubleshooting Tasks and Index
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    Return to Cover Page Getting Ready Printing
    Overview
    •Turn  the  power  off  and  then  back  on.  
    •Remove  the  ink  cassette  and  take  the  slack  out  of  the  ink  
    sheet  before  replacing  it.  If  this  does  not  fix  the  problem,  
    replace  the  ink  cassette  with  a  new  one.  Contact  a  customer  
    support  center  if  you  cannot  remove  the  ink  cassette.
     
    •Recharge  the  battery  or  replace  it  with  a  charged  one.  Or  
    connect  the  compact  power  adapter.  
    • Cannot  print  via  a  wireless  connection.  Check  the  printer  and  
    camera  positions,  their  distance  from  each  other  and  the  
    camera’s  settings.  
    •The  connection  was  broken  during  a  wireless  printing  session.  
    Check  the  printer  and  
    camera  positions  and  their  distance  
    from  each  other  and  redo  the  procedure. •Switch
     the  power  off  and  then  back  on  (on  the  camera  too  if  
    it  is  connected).  
    • Contact  a  customer  support  center  if  the  same  error  appears  
    again.
    Ink Cassette ErrorLow Battery (CP730 Only)No DataConnection Failed
    Other Errors
      
    						
    							
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    Getting Ready Printing Appendices
    Overview
    Troubleshooting
    Next
    Back
    Return to Cover PageTasks and IndexClick the page number of a t opic to jump to that topic.
    I want to print the shooting date on the photo.
    Î
     p. 19
    I want to create a  label.
    Î
     p. 6 , p. 18
    I want to print an  index of all the images  on a memory card. 
    Î
     p. 17
    I want to print with  borders around images.
    Î
     p. 18
    I want to print in  sepia or monochrome  (CP730 only).
    Î
     p. 20
    I want to  enlarge and print a portion of an image  (CP730 only).
    Î
     p. 21
    I want to understand the information on the  LCD monitor.
    Î
     p. 14
    I want to  display an image at a larger size .
    Î
     p. 14
    I want to know the supported types of  memory card.
    Î
     p. 13
    I want to connect and print using my  camera. 
    Î
     p. 22 I want to know if I can connect the printer to my 
    computer.
    Î
     p. 25
    I want to print images from my  mobile telephone.
    Î
     p. 31 , p. 32
    I want to know which  types of paper are sold. 
    Î
     p. 6
    I want
     to use the printer in a  place with no electricity  (CP730 only).
    Î
     p. 37
    I want to  protect the photos  I have printed.
    Î
     p. 36
    I want to know the  printer specifications .
    Î
     p. 43
    An  error mark  appeared on the LCD monitor 
    and I want to understand what to do.
    Î
      p. 48
    Tasks and Index
      
    						
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