Canon Selphy Cp720 User Guide
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41 Getting Ready PrintingAppendices Overview Troubleshooting Tasks and Index Next Back Return to Cover Page CAUTIONS WARNINGS • Do not stick any part of your hand into the printer interior. • Do not use or store the equipment in the following types of places. Humid or dusty areas, places subject to heavy vibrations, places near flames, places subject to strong sunlight, or hot places such as an automobile trunk or dash- board. • Do not attach metallic pins or allow dirt to collect on the power plug or recharging connectors. • Do not use the compact power adapter beyond its rated capacity or voltage. In addition, do not leave the power plug partially or inadequately inserted into a power outlet. There is a risk of heat generation or explosions. • Remove the compact power adapter power cord from the power outlet when not using the equipment. Leaving it plugged in for long periods of time may pose the risk of heat generation or deformation. • Do not remove the paper cassette fro m the printer while printing is in progress. To Prevent Malfunctions and Damage Caused by Electromagnetic Fields • Never position the equipment clos e to motors to other devices that generate strong electromagnetic fields. Moreover, do not use it near televisions or AM radios. To Prevent Condensation • You can avoid condensation by placing the devices in an airtight, resealable plastic bag and letting them adjust to temperature changes slowly before removing them from the bag. In th e event that condensation does form within the equipment, keep it at room temperature until the water droplets evaporate naturally before using it. Battery (CP730 Only)• Do not place the battery pack near a heat source or expose it to direct flame or heat. • The battery pack should not be immersed in water. • Do not attempt to disassemble, alter or apply heat to the battery pack. • Avoid dropping or subjecting the battery pack to severe impacts that could damage the casing. • Use only recommended battery pack and accessories. There is a risk of the battery exploding or rupturing. In the event that a bat- tery leaks and the eyes, mouth, skin or clothing contact these leaked substances, immediately flush with water. • When you are not using the printer, remove the battery and store it properly. • Do not place anything, such as tableclo ths, carpets, bedding or cushions, on top of the battery charger while it is charging. There is a risk of heat generation or deformation if it is left connected for a long period of time. • Before you discard a battery, cover the terminals with tape or other insulators to prevent direct contact with other objects. Contact with the metallic components of other materials in waste containers may lead to fire or explosions.
42 Getting Ready PrintingAppendices Overview Troubleshooting Tasks and Index Next Back Return to Cover PageHandling PrecautionsThis section explains the precau tions that you should take in handling the equipment. • Do not apply excessive force to the paper cassette. Force or impact on the cassette may result in paper jams or equipment damage. • Do not switch the power on/off repeatedly when you do not intend to print. The printer initialization process consumes ink and the equivalent of several pages could be wasted. • Be careful not to spray the equipment with insecticides or volatile substances. In addition, do not store the equipment in contact with rubber or vinyl products for long periods of time. These materials may cause deformation of the printer’s casing. • Do not handle the ink cassettes with wet or sweaty hands. • Do not touch the springs of the paper cassette. If the springs are bent or deformed, paper will not feed correctly into the printer. • Do not place any foreign objects in the print output receptacle (on the top of the paper cassette). • Do not touch the print side of the paper with your fingers. Always hold the paper along the edges (outside the perforated border). Be sure that hands are dry before touching the paper. Sharp objects will scratch the paper surface. Keep the paper surface free from fingerprints, dust, water droplets, etc. • Use a soluble ink pen to write on the paper sheets. • Please avoid the following actions as they may result in color change, color fading or color bleeding. •Sticking any type of adhesive tape onto the print surface. • Allowing print surfaces to come into contact with vinyl materials. • Applying alcohol or other volatile solvents to the print surface. •Leaving print surfaces tightly pressed against any other surfaces or objects for prolonged periods. • Keep the battery terminals clean at all times. Dirty terminals result in a poor connection. Before recharging or using the battery, polish the terminals with a slender, soft tipped cotton swab. • Do not carry or store the battery pack with metal objects with sharp edges, such as paper clips and pins. Always put the terminal cover on the battery pack’s terminal when carrying it or before storing it. • Although the battery pack’s maximum operating range is 5 to 40 °C (41 to 104 °F), the optimal range is 10 to 30 °C (50 to 86 °F). Battery performance will temporarily drop in cold environments, such as ski hills. • If the battery status is low, the fini shed print may not be ejected into the print output receptacle completely. If that occurs, replace the battery with a fully charged one or use the AC adapter. Devices Spring Battery (CP730 Only)
43 Getting Ready PrintingAppendices Overview Troubleshooting Tasks and Index Next Back Return to Cover PageSpecificationsAll data is measured according to standard Canon testing procedures. We reserve the right to change specifications without notice. * When connected to a Canon compact digital camera with built-in DIGIC II. Printing speeds may vary with other ca meras. In addition, these figures were derived using standard Canon testing procedures and may vary according to usage conditions. Compact Photo Printer SELPHY CP730/CP720Printing Method: Dye-sublimation thermal transfer (with overcoating) Print Resolution: 300 x 300 dpi Gradation: 256 shades per color Ink: Dedicated ink cassette (Y/M/C/overcoating) Paper: L size, postcard size, card si ze (full page label sheets, 8-label sheets), wide size Print Sizes: Borderless Bordered Postcard Size (4 x 6 in.) 100.0 x 148.0 mm (3.9 x 5.8 in.) 91.4 x 121.9 mm (3.6 x 4.8 in.) L Size 89.0 x 119.0 mm (3.5 x 4.7 in.) 79.2 x 105.3 mm (3.1 x 4.1 in.) Card Size 54.0 x 86.0 mm (2.1 x 3.4 in.) 50.0 x 66.7 mm (2.0 x 2.6 in.) 22.0 x 17.3 mm (0.9 x 0.7 in.) (per 8-label sheet) Wide Size (4 x 8 in.) 100.0 x 200.0 mm (3.9 x 7.9 in.) 91.4 x 121.9 mm (3.6 x 4.8 in.) (The print area may vary according to the camera model used.) Printing Speed: Printing from Memory Cards Connected to Cameras* Postcard Size Approx. 1 min. 17 sec. Approx. 58 sec. L Size Approx. 1 min. 7 sec. Approx. 50 sec. Card Size Approx. 45 sec. Approx. 31 sec. Wide Size Approx. 1 min. 35 sec. Approx. 1 min. 13 sec. Feeding System: Automatic paper feed from paper cassette Ejection System: Automatic paper ejection on top of paper cassette LCD Monitor: CP730: 2.0-inch type, color LCD CP720: 1.5-inch type, color LCD Interface: USB Connecting to a Canon Direct Print compliant camera/ Pictbridge compliant devices: USB compliant Type A connector, Retractable USB cable* * Mini-B plug, 30 cm (12 in.) Connecting to a PC: USB compliant Type B connector Wireless IrDA (Print Beam) (CP730 only): Image transfer via vNote over IrOBEX or IrMC Bluetooth (Print Beam): Bluetooth Unit BU-20 required (sold separately)Device compatibility: Built-in Bluetooth and support for OPP (Object Push Profile) or BIP (Basic Imaging Profile) Wireless LAN (IEEE 802.11b): Requires PowerShot SD430 Digital ELPH Wireless/ Digital IXUS WIRELESS digital camera (sold separately) and Wire less Print Adapter WA-1N/WA-1E (included in camera kit) Memory Cards Cards that can be inserted: SD Memory Card, SDHC Me mory Card, MultiMedia Card, miniSD Memory Ca rd, miniSDHC Memory Card, RS-MMC, CF (CompactFlash) card, Microdrive, Memory Stick PRO Duo, Memory Stick Duo, Memory Stick PRO, Memory Stick
44 Getting Ready PrintingAppendices Overview Troubleshooting Tasks and Index Next Back Return to Cover Page * Test conditions: Normal temperature (23°C/73°F), Canon images, continuous print. The above data may vary according to the printing environment and the image to be printed. If the ambient temperature is low, the battery performance will be reduced and the low battery warning w ill display early. Under these conditions, warm the battery up in a pocket right before use to restore the battery performance. Cards requiring sp ecial adapters xD-Picture Card* * Purchase the CompactF lash Card Adapter for xD-Picture Card separately. Operating Temperatures: 5° – 40°C (41° – 104°F) Operating Humidity: 20 – 80% Power Source: Compact Power Adapter CA-CP200 Battery Pack NB-CP2L Power Consumption: 60 W or less (4 W or less on standby) Dimensions: CP730: 178.0 x 131.0 x 63.0 mm (7.0 x 5.2 x 2.5 in.) CP720: 178.0 x 125.0 x 63.0 mm (7.0 x 4.9 x 2.5 in.) Weight (Printer only): CP730: Approx. 955 g (33.7 oz.) CP720: Approx. 930 g (32.8 oz.) Compact Power Adapter CA-CP200Rated Input: 100 – 240 V AC (50/60 Hz) 117 – 150VA 1.5 A (100 V) – 0.75 A (240 V) Rated Output: 24 V DC, 2.2 A Operating Temperatures: 0° – 45°C (32° – 113°F) Dimensions: 122.0 x 60.0 x 30.5 mm (4.8 x 2.4 x 1.2 in.) (excluding power cord) Weight: Approx. 310 g (11 oz.) Battery Pack NB-CP2L (CP730 Only)TypeRechargeable lithium-ion battery Nominal Voltage: 22.2 V DC Nominal Capacity: 1200 mAh Charge Cycles: Approx. 300 times Number of Prints* L Size Approx. 36 prints Postcard Size Approx. 36 prints Card Size Approx. 72 prints Wide Size Approx. 24 prints Operating Temperatures: 5° – 40°C (41° – 104°F) Dimensions: 110.0 x 40.7 x 37.5 mm (4.3 x 1.6 x 1.5 in.) Weight: Approx. 230 g (8.1 oz.)
45 Getting Ready Printing Appendices Overview Tasks and Index Next Back Return to Cover PageTroubleshootingThis section has solutions for wh en the printer does not operate as expected or an error symbol is displayed. If the solutions below do not remedy your problem, contact the retail outlet or a Canon customer support center.Problems with the Main Printer Unit and Power Q Power will not turn on. ÎHas the plug come out of the power outlet? (p. 8) Î Is the connector of the compact power adapter securely connected to the printer’s DC IN terminal? (p. 8) Î Did you try pressing the power button for a long moment? (p. 5) Î Battery Pack • Is the battery sufficiently charged? • When installing it, did you pre ss on the battery until it clicked into place? (p. 37) Q Power Button is Blinking Red ÎTurn the power off and then on again before restarting the printer. If an error message displays, follow the instructions to solve the problem. (p. 48) Printing ProblemsQ Cannot Print ÎIs the printer power turned on? (p. 5) Î Is the printer connected to more than one device at once? Do not connect simultaneously to a camera, memory card or computer. Î Is the paper cassette inserted all the way in? Î Is the ink cassette inserted all the way in? Î Is the ink sheet slack? Î Are you using the number of paper sheets indicated? Î Were the perforated portions of the paper folded over or separated before printing? Î The printer will temporarily stop when it exceeds a certain temperature. This is not a malfunc tion. Wait until the temperature drops and the printer resumes. The following may cause overheating. • Continuous printing • High ambient temperature • Vent on rear of printer has been obstructed, raising the internal temperature of the printer. A message will appear on the computer display if you are connected to a computer when this happens, but you should wait until printing resumes without cancelling the print. You Think There is a ProblemTroubleshooting
46 Appendices Troubleshooting Tasks and Index Next Back Return to Cover Page Getting Ready Printing OverviewÎ Printing from Memory Cards • Is the memory card inserted all the way into the slot with the label facing upward? • Do the images conform to the Design rule for Camera File system (Exif compliant)? Unless they are contained in a folder far down in a folder hierarchy, JPEG images should print even if they do not conform to the Design rule for Camera File system (Exif compliant). Î Printing from Cameras • Recheck the camera and printer connection status. • Does the firmware of the Canon-brand camera support the printer? • Does the camera battery have a sufficient charge? Replace the battery with a fully charged or new battery, or use the compact power adapter for the camera. Î Printing from Computers • Did you install the printer driver according to the correct procedures? • Is the printer connected directly to a port on the computer with the USB cable? The printer may not operate correctly if it is connected to a USB hub. • A USB cable for connecting the printer to a computer is not supplied with the product. Please use a generic USB cable. Problems Exclusive to Windows • Is the printer set to offline? Right-click the printer icon and cancel the offline setting. Problems Exclusive to Macintosh • Is the printer registered on the Printer List? Q Cannot Print a Particular Image ÎImage data may be corrupted. Î Only JPEG images can be printed. Î Images larger than 8,000 x 6,000 pixels cannot be printed. Q Cannot Print the Date Imprint ÎPrinting from Memory Cards • Set a date imprint option with the printer’s DATE button. • If you are using DPOF settings, the date imprint settings are configured on the camera. Î Printing from Cameras or Mobile Telephones • Date imprint settings are configured on those devices not the printer. Q Cannot Print Cleanly ÎIs the ink sheet or paper dirty? Î Is dirt lodged within the printer? Use the supplied cleaner to remove the dirt. Î Has condensation formed within the printer? Leave it to dry at room temperature for some time. Î Is it placed near a device with a strong ele ctromagnetic or magnetic field? Set it at least one meter (3 ft.) apart.
47 Appendices Troubleshooting Tasks and Index Next Back Return to Cover Page Getting Ready Printing OverviewQ Printer Power Button is Red but No Error Message Has Appeared on the Camera’s LCD Monitor. ÎA malfunction occurred during printing. Remove the paper from the main unit and take up the slack in the ink sheet. After that, switch o ff the power once temporarily before switching it back on. Q Colors on the Computer Display and the Print Are Different ÎColor generation methods are different for computer displays and printers. Moreover, the variance may be attributable to the environment in which the display is viewed (color and strength of the light) or to the display’s color adjustment settings. Windows • You can adjust the colors and brightness in the Printer Properties dialog. Start in the [Tools] menu in ZoomBrowser EX by selecting [Preferences] and the [Printing] tab. Place a check mark beside [Use ZoomBrowser EX print function]. In the Print dialog, click the printer [Properties] button and adjust the colors in the [Image Adjustment] tab. Macintosh • Adjust the color balance in the [Color] section. Q After Cancelling Printing in Progress from a Computer, I Restarted Printing but an Image I Already Printed was Also Output ÎWhen you restart printing on a Macintosh after cancelling, an already printed image prints again when printing resumes. Media ProblemsQ Paper Will Not Fit into Cassette ÎDoes the paper size match the size of the paper cassette? Q Paper is Not Being Advanced Properly ÎCheck the paper and paper cassette to see that they are correctly inserted. Q Frequent Paper Jams ÎHas too much paper been placed in the paper cassette? Do not place 19 or more sheets in the cassette (13 or more for wide-size sheets). Î Have 10 or more sheets collected on the paper output tray? Î Is the paper folded or bent? Q Can’t Print the Specified No. of Prints. Accumulating Paper ÎThe following actions waste ink sheet capacity. • Repeatedly turning the printer on/off without printing. • Cancel printing while printing is in progress. • Pulling on the ink sheet. • Taking out the ink cassette when the paper runs out while printing multiple copies. (Do not remove the ink cassette when removing and refilling the paper cassette.)
48 Appendices Troubleshooting Tasks and Index Next Back Return to Cover Page Getting Ready Printing OverviewWhen the printer encounters some kind of problem, a symbol appears in the LCD monitor to indicate the error type. Take the action recommended for the error symbol. Error messages will also display in a camera’s LCD monitor when the camera is connected to the printer. •The image thumbnail (a tiny image included for checking the image) may not be included with the image data. In this case, the image data still be printed. •The image file may be corrupted. In this case, the image cannot be printed. •Check to see if a memory card is in the printer. •Check to see if the memory card is properly inserted all the way into the slot. •Check to see whether there are any images on the memory card. •You attempted to print the following types of image. •Images shot on another camera or as another data type •Images downloaded to and edited on a computer •Images exceeding the 8,000 x 6,000 pixel limits •Images with corrupted data •Press the button to return to the prior screen. • Confirm that the paper cassette is firmly inserted all the way into the printer. • Confirm that there is paper in the paper cassette. •If the paper is not feeding correctly into the printer, remove the paper cassette as well as any paper left in the printer. •Check to see if there is any paper in the paper cassette of a size that cannot be printed. •Turn the power off and then back on. • Contact a customer support center if the paper will not come out even when the power is turned back on. • Confirm that the ink cassette is inserted. •If the ink cassette is spent, replace it with a new one. •Check the paper and ink combination for a mismatch. Error SymbolsCannot Display ImageNo Images on Memory CardCannot Read Image PRINT/STOP No PaperPaper JamNo Ink
49 Appendices Troubleshooting Tasks and Index Next Back Return to Cover Page Getting Ready Printing Overview •Turn the power off and then back on. •Remove the ink cassette and take the slack out of the ink sheet before replacing it. If this does not fix the problem, replace the ink cassette with a new one. Contact a customer support center if you cannot remove the ink cassette. •Recharge the battery or replace it with a charged one. Or connect the compact power adapter. • Cannot print via a wireless connection. Check the printer and camera positions, their distance from each other and the camera’s settings. •The connection was broken during a wireless printing session. Check the printer and camera positions and their distance from each other and redo the procedure. •Switch the power off and then back on (on the camera too if it is connected). • Contact a customer support center if the same error appears again. Ink Cassette ErrorLow Battery (CP730 Only)No DataConnection Failed Other Errors
50 Getting Ready Printing Appendices Overview Troubleshooting Next Back Return to Cover PageTasks and IndexClick the page number of a t opic to jump to that topic. I want to print the shooting date on the photo. Î p. 19 I want to create a label. Î p. 6 , p. 18 I want to print an index of all the images on a memory card. Î p. 17 I want to print with borders around images. Î p. 18 I want to print in sepia or monochrome (CP730 only). Î p. 20 I want to enlarge and print a portion of an image (CP730 only). Î p. 21 I want to understand the information on the LCD monitor. Î p. 14 I want to display an image at a larger size . Î p. 14 I want to know the supported types of memory card. Î p. 13 I want to connect and print using my camera. Î p. 22 I want to know if I can connect the printer to my computer. Î p. 25 I want to print images from my mobile telephone. Î p. 31 , p. 32 I want to know which types of paper are sold. Î p. 6 I want to use the printer in a place with no electricity (CP730 only). Î p. 37 I want to protect the photos I have printed. Î p. 36 I want to know the printer specifications . Î p. 43 An error mark appeared on the LCD monitor and I want to understand what to do. Î p. 48 Tasks and Index