Canon printer PIXMA SELPHY CP740 User Manual

							
41
Getting Ready PrintingAppendices
Overview
Troubleshooting Tasks and Index
Next
Back
Return to Cover Page
Handling Precautions
This section explains the precau tions that you should take in 
handling the equipment. 
• Do not apply excessive force to the paper cassette.
Force or impact on the cassette may  result in paper jams or equipment 
damage.
• Do not switch the power on/off repeatedly when you do not intend  to print. 
The printer initialization process consumes ink and the equivalent of several 
pages could be wasted. 
• Be careful not to spray the equipment with insecticides or volatile substances. In addition, do not store the equipment in contact with 
rubber or vinyl products for long periods of time. 
These materials may cause deformation of the printer’s casing.
• Do not handle the ink cassettes with wet or sweaty hands.
• Do not touch the springs of the paper  cassette. If the springs are bent 
or deformed, paper will not feed correctly into the printer.
• Do not place any foreign objects in  the print output receptacle (on the 
top of the paper cassette). • Do not touch the print side (shiny si
de) of the paper with your fingers.
Always hold the paper along the edges (outside the perforated border). 
Be sure that hands are dry before touching the paper. Sharp objects will 
scratch the paper surface. Keep the paper surface free from fingerprints, 
dust, water droplets, etc.
• Use a non-soluble ink pen to write on the paper sheets. 
• Please avoid the following actions as they may result in color change,  color fading or color bleeding.
• Sticking any type of adhesive tape onto the print surface.
• Allowing print surfaces to come into contact with vinyl or plastic.
• Applying alcohol or ot her volatile solvents to the print surface.
• Leaving print surfaces tightly pressed  against any other surfaces or objects 
for prolonged periods.
• Keep the battery terminals clean at all times. 
Dirty terminals result in a poor connection. Before recharging or using the 
battery, polish the terminals with  a slender, soft tipped cotton swab. 
• Do not carry or store the battery pack with metal objects with sharp 
edges, such as paper clips and pins. Always put the terminal cover on 
the battery pack’s terminal when carrying it or before storing it.
• Although the battery pack’s maximum operating range is 5 to 40 °C  (41 to 104 °F), the optimal range is 10 to 30 °C (50 to 86 °F).
Battery performance will temporarily drop  in cold environments, such as ski 
hills. 
• If the battery status is low, the fini shed print may not be ejected into 
the print output receptacle completely.
If that occurs, replace the battery with a fully charged one or use the compact 
power adaptor.
Equipment
Spring
Battery (SELPHY CP750 Only)  
						

							
42
Getting Ready PrintingAppendices
Overview
Troubleshooting Tasks and Index
Next
Back
Return to Cover Page
Specifications
All data is measured according to standard Canon testing procedures. 
We reserve the right to change specifications without notice. 
* When connected to a Canon compact digital camera with built-in DIGIC III. 
Printing speeds may vary with other ca meras. In addition, these figures were 
derived using standard Canon testing procedures and may vary according to 
usage conditions. 
Compact Photo Printer SELPHY CP750/CP740
Printing Method: Dye-sublimation thermal transfer (with overcoating)
Print Resolution: 300 x 300 dpi
Gradation: 256 shades per color
Ink: Dedicated ink cassette (Y/M/C/overcoating)
Paper: Postcard size, L size, card si ze (full page label sheets, 
8-label sheets), wide size
Print Sizes: Borderless Bordered Postcard Size
(4 x 6 in.) 100.0 x 148.0 mm 
(3.94 x 5.83 in.) 91.4 x 121.9 mm 
(3.60 x 4.80 in.)
L Size 89.0 x 119.0 mm 
(3.50 x 4.69 in.) 79.2 x 105.3 mm 
(3.12 x 4.15 in.)
Card Size 54.0 x 86.0 mm 
(2.13 x 3.39 in.) 50.0 x 66.7 mm 
(1.97 x 2.63 in.)
22.0 x 17.3 mm 
(0.87 x 0.68 in.)
(per 8-label sheet)
Wide Size
(4 x 8 in.) 100.0 x 200.0 mm 
(3.94 x 7.87 in.) 91.4 x 121.9 mm 
(3.60 x 4.80 in.)
(The print area may vary  according to the camera 
model used.)
Printing Speed: Printing from Memory  Cards Connected to Cameras*
Postcard Size Approx. 1 min. 17 sec. Approx. 58 sec.
L Size Approx. 1 min. 7 sec. Approx. 50 sec.
Card Size Approx. 45 sec. Approx. 31 sec.
Wide Size Approx. 1 min. 35 sec. Approx. 1 min. 13 sec.
Feeding System:  Automatic paper feed from paper cassette
Ejection System: Automatic paper ejection on top of paper cassette
LCD Monitor: CP750:  2.4-inch type, TFT color LCD
CP740:  2.0-inch type, color LCD
Interface: USB Connecting to a Canon Direct Print compliant camera/
Pictbridge compliant devices:
USB compliant Type A connector, Retractable USB 
cable*
* Mini-B plug, 30 cm (12 in.)
Connecting to a PC: USB compliant Type B connector
Wireless IrDA, IrSimple (Print Beam) (CP750 only):
Image transfer via vNote over IrOBEX or IrMC
Bluetooth (Print Beam): Bluetooth Unit BU-20 required (sold separately)Device compatibility: Built-in Bluetooth and 
support for OPP (Object Push Profile) or BIP 
(Basic Imaging Profile)
Memory Cards SD Memory Card, miniSD Ca rd, microSD Card*, SDHC 
Memory Card, miniSDHC  Card, microSDHC Card*, 
MultiMediaCard, MMC plus Card, MMC mobile card, 
MMC micro  card*, RS-MMC Card, CF (CompactFlash) 
card, Microdrive, xD-Picture  Card*, Memory Stick, 
Memory Stick PRO, Memory Stick Duo, Memory Stick 
PRO Duo, Memory Stick Micro*
*Requires special adapter
(Purchase the CompactFlash Card Adapter for xD-
Picture Card separately)  
						

							
43
Getting Ready PrintingAppendices
Overview
Troubleshooting Tasks and Index
Next
Back
Return to Cover Page
* Test conditions: 
Normal temperature (23°C/73°F), Canon images, continuous print.
The above data may vary according to the printing environment and the 
image to be printed.
If the ambient temperature is low, the  battery performance will be reduced and 
the low battery warning w ill display early. Under these conditions, warm the 
battery up in a pocket right before use to restore the battery performance. 
Operating 
Temperatures:
5° – 40°C (41° – 104°F)
Operating Humidity: 20 – 80%
Power Source: Compact Power Adapter CA-CP200
Battery Pack NB-CP2L
Power Consumption: 60 W or less (4 W or less on standby)
Dimensions: CP750:  179.0 x 127.1 x 63.0 mm (7.05 x 5.00 x 2.48 in.)
CP740:  179.0 x 127.1 x 63.0 mm (7.05 x 5.00 x 2.48 in.)
Weight (Printer only): CP750:  Approx. 960 g (33.9 oz.)
CP740:  Approx. 940 g (33.2 oz.)
Compact Power Adapter CA-CP200
Rated Input: 100 – 240 V AC (50/60 Hz)
117 – 150VA
1.5 A (100 V) – 0.75 A (240 V)
Rated Output: 24 V DC, 2.2 A
Operating 
Temperatures: 0° – 45°C (32° – 113°F)
Dimensions: 122.0 x 60.0 x 30.5 mm (4.80 x 2.36 x 1.20 in.)
(excluding power cord)
Weight: Approx. 310 g (10.9 oz.)
Battery Pack NB-CP2L (SELPHY CP750 Only)
TypeRechargeable lithium-ion battery
Nominal Voltage: 22.2 V DC
Nominal Capacity: 1200 mAh
Charge Cycles: Approx. 300 times
Number of Prints* L Size Approx. 36 prints
Postcard Size Approx. 36 prints
Card Size Approx. 72 prints
Wide Size Approx. 24 prints
Operating 
Temperatures: 5° – 40°C (41° – 104°F)
Dimensions: 110.0 x 40.7 x 37.5 mm (4.33 x 1.60 x 1.48 in.)
Weight: Approx. 230 g (8.11 oz.)  
						

							
44
Getting Ready Printing Appendices
Overview
Tasks and Index
Next
Back
Return to Cover Page
Troubleshooting
This section has solutions for wh en the printer does not operate 
as expected or an error symbol is displayed. 
If the solutions below do not remedy your problem, contact the retail 
outlet or a Canon customer support center.
Problems with the Main Printer Unit and Power 
QPower will not turn on.
Î
Has the plug come out of the power outlet?  (p. 8) 
ÎIs the connector of the compact power adapter securely connected 
to the printer’s DC IN terminal?  (p. 8)
ÎDid you try pressing the power button for a long moment?  (p. 5)
ÎBattery Pack
• Is the battery sufficiently charged?
• When installing it, did you pre ss on the battery until it clicked 
into place?  (p. 36)
Printing Problems
QCannot Print
Î
Is the printer power turned on?  (p. 5)
ÎIs the ink cassette empty?  
Replace the ink cassette.
ÎCheck that you are using the correct combination of paper, paper 
cassette and ink cassette.
ÎIs the printer connected to more than one device at once? 
Do not connect simultaneously to a camera, memory card or 
computer.
ÎIs there paper in the paper cassette? Is the paper cassette inserted all 
the way in?
ÎIs the ink cassette inserted all the way in?
ÎIs the ink sheet slack?
ÎAre you using the number of paper sheets indicated?
ÎWere the perforated portions of the paper folded over or separated 
before printing?
ÎThe printer will temporarily stop when it exceeds a certain 
temperature. This is not a malfunc tion. Wait until the temperature 
drops and the printer resumes. The following may cause 
overheating.
• Continuous printing
• High ambient temperature
• Vent on rear of printer has been  obstructed, raising the internal 
temperature of the printer. 
A message will appear on the computer display if you are connected 
to a computer when this happens, but you should wait until printing 
resumes without cancelling the print. 
ÎPrinting from Memory Cards • Is the memory card inserted all the way into the slot with the label facing upward?
• Do the images conform to the Design rule for Camera File  system?
You Think There is a Problem
Troubleshooting  
						

							
45
Appendices
Troubleshooting Tasks and Index
Next
Back
Return to Cover Page Getting Ready Printing
Overview
ÎPrinting from Cameras
• Recheck the camera and printer connection status.
• Does the firmware of the Canon-brand camera support the printer? 
• Does the camera battery have a sufficient charge?  Replace the battery with a fully charged or new battery, or use 
the compact power adapter for the camera. 
ÎPrinting from Computers
• Did you install the printer driver according to the correct procedures?
• Is the printer connected directly to a port on the computer with  the USB cable? 
The printer may not operate correctly if it is connected to a USB 
hub.
• A USB cable for connecting the printer to a computer is not  supplied with the product. Please use a commercially available 
USB cable. 
Problems Exclusive to Windows  • Is the printer set to offline? Right-click the printer icon and cancel the offline setting. 
Problems Exclusive to Macintosh  • Is the printer registered on the Printer List?
QImage Does Not Appear Wh en Memory Is Inserted
Î
Is the memory card inserted all the way into the correct slot with the 
label facing up? 
ÎDo the images conform to the Design rule for Camera File system?
QCannot Print a Particular Image
Î
Image data may be corrupted.
ÎOnly JPEG images can be printed.
ÎImages larger than 8,000 x 6,000 pixels cannot be printed.
QCannot Print the Date Imprint
Î
Printing from Memory Cards • Set a date imprint option with the printer’s Date button.
• If you are using DPOF settings, the date imprint settings are configured on the camera.
ÎPrinting from Cameras or Mobile Telephones
• Date imprint settings are configur ed on those devices not the printer.
QCannot Configure the Selected Mode, Print Layout, Date 
Imprint and Number of Prints
Î
Some options cannot be selected or may not be available depending 
on the selected combination of mode, print layout, date imprint and 
number of prints.
QCannot Print Cleanly
Î
Is the ink sheet or paper dirty?
ÎIs dirt lodged within the printer? 
Use the supplied cleaner to remove the dirt.
ÎHas condensation formed within the printer? 
Leave it to dry at room temperature for some time.
ÎIs it placed near a  device with a strong ele ctromagnetic or magnetic 
field? 
Set it at least one meter (3 ft.) apart.   
						

							
46
Appendices
Troubleshooting Tasks and Index
Next
Back
Return to Cover Page Getting Ready Printing
Overview
QColors on the Computer Display and the Print Are 
Different
Î
Color generation methods are different for computer displays and 
printers. Moreover, the variance may be attributable to the 
environment in which the display  is viewed (color and strength of the 
light) or to the display’s color adjustment settings.
Windows 
• You can adjust the colors and brightness in the Printer Properties dialog. Start in the [Tools] menu in ZoomBrowser EX 
by selecting [Preferences] and the [Printing] tab. Place a check 
mark beside [Use ZoomBrowser EX print function]. In the Print 
dialog, click the printer [Properties] button and adjust the 
colors in the [Image Adjustment] tab. 
Macintosh • Adjust the color balance in the [Color] section.
QAfter using the computer to cancel a print in progress, 
an image that had already been printed was printed 
again when I resumed printing.
Î
When you restart printing on a Macintosh after cancelling, an 
already printed image prints again when printing resumes.
Paper Problems
QPaper Will Not Fit into Cassette
Î
Does the paper size match the size of the paper cassette?
QPaper is Not Being Advanced Properly
Î
Check the paper and paper cassette to see that they are correctly 
inserted.
QFrequent Paper Jams
Î
Has too much paper been placed in the paper cassette? 
Do not place 19 or more sheets in the cassette (13 or more for wide-
size sheets). 
ÎHave 10 or more sheets collected on the paper output tray? 
ÎIs the paper folded or bent?
QCan’t Print the Specified No. of Prints. Accumulating 
Paper
Î
The following actions waste ink sheet capacity.  • Repeatedly turning the printer on/off without printing.
• Cancel printing while printing is in progress.
• Pulling on the ink sheet.
• Taking out the ink cassette when the paper runs out while printing multiple copies. (Do not remove the ink cassette when 
removing and refilling the paper cassette.)  
						

							
47
Appendices
Troubleshooting Tasks and Index
Next
Back
Return to Cover Page Getting Ready Printing
Overview
When the printer encounters some kind of problem, a symbol appears 
in the LCD monitor to indicate the error type. Take the action 
recommended for the error symbol. Error messages will also display in a 
camera’s LCD monitor when the camera is connected to the printer. 
• The image thumbnail (a tiny  image included for checking the 
image) may not be included with  the image data. In this case, 
the image data still is printed. 
• The image file may be corrupted. In this case, the image  cannot be printed. 
• Check to see if a memory card is in the printer.
• Check to see if the memory card  is properly inserted all the 
way into the slot. 
• Check to see whether there are any images on the memory  card.
• You attempted to print the following type of image. • Image shot on another camera or as another data type
• Image downloaded to and edited on a computer
• Image exceeding the 8,000 x 6,000 pixel limits
• Image with corrupted data
• Press the Print/Stop button to return to the prior screen.  • Confirm that the paper cassette is firmly inserted all the way 
into the printer. 
• Confirm that there is paper in the paper cassette. 
• If the paper is not feeding correctly into the printer, remove  the paper cassette as well as any paper left in the printer. 
• Check to see if there is any paper in the paper cassette of a  size that cannot be printed. 
• Turn the power off and then back on. 
• Contact a customer support cent er if the paper will not come 
out even when the power is turned back on. 
• Confirm that the ink ca ssette is inserted.
• If the ink cassette is spent, replace it with a new one.
• Check the paper and ink combination for a mismatch. 
• Make sure the ink cassette and paper stock are not  mismatched.
Error Symbols
Cannot Display Image
No Images on Memory Card
Cannot Read Image
Paper Error/No Paper
Paper Jam
No Ink
Ink cassette and paper stock are mismatched  
						

							
48
Appendices
Troubleshooting Tasks and Index
Next
Back
Return to Cover Page Getting Ready Printing
Overview
• Turn the power off and then back on. 
• Remove the ink cassette and take the slack out of the ink 
sheet before replacing it. If this does not fix the problem, 
replace the ink cassette with a  new one. Contact a customer 
support center if you cannot remove the ink cassette. 
• Recharge the battery or replace it with a charged one. Or  connect the compact power adapter. 
• Cannot print via a wireless conn ection. Check the printer and 
camera positions, their distan ce from each other and the 
camera’s settings.
• The connection was broken during a wireless printing session.  Check the printer and camera  positions and their distance 
from each other and redo the procedure. • Disconnect the retractable USB cable or USB connector from 
the device.
• Disconnect the retractable USB cable or USB connector from  the USB hub.
• Switch the power off and then back on (on the camera too if  it is connected). 
• Contact a customer support cent er if the same error appears 
again.
Ink Cassette Error
Low Battery (SELPHY CP750 Only)
Connection Failed
Connection Broken
USB Device Not Supported
USB Hub Connected
Other Errors  
						

							
49
Getting Ready Printing Appendices
Overview
Troubleshooting
Next
Back
Return to Cover Page
Tasks and Index
Click the page number of a t opic to jump to that topic.
I want to print the shooting date on the photo.Î p. 20
I want to create a  label.
Î p. 6 , p. 18
I want to print an  index of all the images  on a memory card. Î p. 17
I want to print with  borders around images.
Î p. 18
I want to print in  sepia or monochrome  (SELPHY CP750 only).Î p. 21
I want to  enlarge and print a portion of an image  (trimming) 
(SELPHY CP750 only)
.Î p. 22
I want to understand the information on the  LCD monitor.
Î p. 14
I want to  display an image at a larger size .
Î p. 14
I want to know the supported types of  memory card.
Î p. 13
I want to connect and print using my  camera. Î p. 24 I want to know if I can connect the printer to my 
computer.
Î p. 27
I want to print images from my  mobile telephone.
Î p. 31 , p. 32
I want to know which  types of paper are sold. 
Î p. 6
I want to use the printer in a  place with no electricity 
(SELPHY CP750 only).
Î  p. 36
I want to  protect the photos  I have printed.
Î p. 35
I want to know the  printer specifications .
Î p. 42
An  error mark  appeared on the LCD monitor 
and I want to understand what to do.
Î  p. 47
Tasks and Index  
						

							
50
Getting Ready Printing Appendices
Overview
Troubleshooting Tasks and Index
Back
Return to Cover Page
• Windows, Windows Vista and the Windows Vista logo are trademarks of Microsoft  Corporation, registered in the U.S. and other countries.
• Macintosh, the Mac logo, Quick Time and the QuickTime logo are trademarks of Apple  Computer, Inc., registered in the U.S. and other countries.
• The SDHC logo and miniSDHC logo are trademarks.
• Portions of the code used in this firmware are based in part on the work of the Independent 
JPEG Group.
• No part of this guide may be reproduced, transmitted, transcribed, stored in a retrieval system,  or translated into any language in any form,  by any means, without the prior written 
permission of Canon.
• While every effort has been made to ensure that the information contained in this guide is  accurate and complete, no liability can be accepted for any errors or omissions. Canon reserves 
the right to change the specifications of  the hardware and software described herein at any 
time without prior notice.
• Canon makes no warranties for damages resulting from corrupted or lost data due to a 
mistaken operation or malfunction of the camera, the printer, the software, the memory cards, 
personal computers, peripheral devices, or use of non-Canon memory cards.
CDP-E056-010 © 2007 CANON INC.