Canon printer PIXMA SELPHY CP400 User Manual

							
30
„Turning the Printer’s Power Off
Unplug the cable of the compact power adapter from the printer. (The display 
window will shut off)
4
Connect the Compact Power Adapter cable to the printer.
• The power turns on and the printer’s display window lights blue.
5
Connect the interface cable to the camera.
• Use the interface cable that came with your camera.
6
Connect the interface cable to the printer.
• Insert the cable in the left port,  with the   mark on the cable facing down .
• We recommend that you also connect the camera’s compact power adapter (sold 
separately or included with the camera) when using the camera with your printer.
• When connecting the cable, be sure that the connectors on the cable match up  correctly with the connectors on the camera and printer.
• Use an easily accessible power outlet for the printer’s power cord, so that you can  unplug the printer cable quickly in the event of a problem.
• Please also refer to the  Usage Location section of Proper Usage and Handling  for 
information about printer usage location (p. 17).
• Some camera models do not come with a compact power adapter. For details,  please see the  System Map that came with your camera.  
						

							
31
Printing
This section explains the flow of printing operations with Canon cameras*.
For more details, refer to your  Camera User Guide or Direct Print User Guide .
*In other cases, please refer to the Printing with Non-Canon Digital Cameras  (p. 57).
1
Turn the camera’s power on and 
display the images.
• Check that the   (Canon Direct Print)/  
( PictBridge ) mark is displayed in the upper 
left corner of the LCD monitor.
• Some camera models automatically power  up when the cable is connected to the 
printer. The mark then displays on the LCD 
monitor.
2
Display the images to be printed and press the SET or 
SELECT button.
• If your camera has the   (Print/Share) button, printing starts immediately after you press the   button (Step 3 is not necessary).
3
Select [Print] and press the SET 
or SELECT button.
• Printing starts. The camera returns to the playback screen once printing is 
successfully completed.
• The display window blinks blue during  printing.
If   or   does not display in step 1, check the following:
• Is the cable correctly connected? (p. 29)
• Is the printer’s power on? (p. 29)
• Is your camera’s firmware compatible with this printer?
 Check the Canon BeBit website or your regional Canon website.
If printing does not start, check the following:
• Does the camera’s LCD monitor display a message? (p. 35)
The screen shot differs depending on 
the model of your camera.  
						

							
32
„Printing on the Separately Sold Wide Size 
(100 × 200 mm (4 × 8 in.)) Paper
You can make your own message cards and greeting cards.
The cards are printed as explained below.
• If  ( PictBridge ) mark appears on step 1 on page 31, select [Default] on the 
paper size setting screen.
• When a computer is connected to the printer, you can lay out pictures and text as  you wish. For details, refer to the  Printer Software Guide .
When the Camera is Connected 
to the Printer
Printed on the 100 × 150 mm 
(4 × 6 in.) portion of the card. When a Computer is Connected 
to the Printer
Printed on the whole card.
Nothing is printed on this portion so you can write your 
message with an oil-based pen.  
						

							
33
Troubleshooting
If the printer does not seem to be working properly, run through the checks 
below to see if you can identify and correct the problem. If you are not able to 
solve the problem, please call your dealer or contact a Canon Customer 
Support help desk for assistance.
ProblemCauseSolution
The printer has no power. The compact power adapter or  power cord is not correctly 
connected.Be sure that the compact power 
adapter and power cord are 
connected correctly. Be sure that 
the power cord is plugged into a 
standard power outlet.
The printer’s display window is 
blinking red. There is a malfunction in the 
printer.Turn the printer’s power off and 
turn it on again.
The  ( Canon Direct Print )/
( PictBridge ) mark does not 
display in the upper left corner of 
the LCD monitor. The cable is not correctly 
connected.
Connect the cable correctly. 
(p. 29)
The printer’s power is off. Turn the printer’s power on.  (p. 29)
Your camera’s firmware is 
incompatible with  this printer.Please check the Canon BeBit 
website or your regional Canon 
website.
The printer is connected to a 
computer and printing is in 
progress. Wait until the print outputted by 
the computer is complete.
The printer does not print. The printer is not correctly  connected to the camera.Connect the cable correctly. 
(p. 29) 
If the connection is correct, the 
 or   mark will appear on the 
camera’s LCD monitor.
The camera’s batteries are 
depleted. Replace with fully charged (fresh) 
batteries, or plug the camera into 
a power outlet (using the 
camera’s optional compact power 
adapter).
The ink cassette is not loaded 
correctly. Load the ink cassette correctly. 
(p. 25)
Too much slack in the ink 
cassette’s ink sheet. Take up the slack. (p. 25)
The paper cassette is not pushed 
all the way in. Load the paper cassette correctly. 
(p. 28)
The printer has overheated. Wait for the printer to cool down.
Printing stopped midway. The printer is not correctly  connected to the camera.Connect the cable correctly. 
(p. 29)  
						

							
34
The printer’s display window 
lights red without the camera’s 
LCD monitor displaying any error 
message.There is a malfunction in the 
printer.
Remove the paper from the 
paper-handling slot and take up 
any slack in the ink sheet. Turn 
the printer’s power off and turn it 
on again.
Print quality is not good. You are not using the correct  paper type. Use the designated paper type.
Paper is loaded with the wrong 
side up. Load the paper correctly. (p. 26)
The ink sheet or paper is dirty. Use a clean ink sheet and clean  paper.
Condensation has formed inside 
the printer. Wait for condensation to 
evaporate.
Faint stripes appear in the print. Dust has accumulated inside the  printer. Remove the ink cassette and 
insert the cleaner stick in the 
direction of the arrow and with 
the arrow on the cleaner stick 
facing up.
Push it in completely as shown in 
figure A and slide it in and out of 
the printer 2 or 3 times.
Printed images are distorted. The printer is too close to a TV,  video game machine, or other 
electromagnetic source. Move the printer so that it is at 
least one meter (3.3 ft.) away 
from the electromagnetic source.
The printer is too close to a stereo 
speaker, large motor, or other 
strong magnetic source. Move the printer away from the 
strong magnetic source.
Nothing happens when the 
camera’s   or SET button is 
pressed. The printer has overheated. Wait for the printer to cool down.
Printing is in progress. Wait for the printer to finish 
printing.
Frequent paper jams. The paper cassette is overloaded. Do not load more than 18 sheets  of paper into the cassette.
Do not insert more than 12 sheets  
of wide size paper (100 × 
200 mm (4 × 8 in.); sold 
separately) in the paper cassette.
The print output receptacle is too 
full. Do not allow more than 9 sheets 
to accumulate in the receptacle.
Paper is creased or curled. Do not use paper that is creased  or curled.
ProblemCauseSolution
Figure A  
						

							
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Error Messages
If a problem occurs while the printer is connected to the camera, the printer’s 
display window will light or blink red and the camera’s LCD monitor may display 
one of the messages indicated below. (If the camera is connected to a TV, the 
message will appear on the TV screen.)
Error MessageCauseSolution
No paper Paper cassette is incorrectly  installed.Load the paper cassette correctly.
Paper is not loaded correctly in 
the paper cassette. Load paper into the cassette 
correctly.
No paper in the paper cassette. Load paper into the cassette.
Paper is not feeding correctly. Take out the paper cassette, and  then manually remove any paper 
remaining in the printer. 
No Ink No ink cassette in the printer. Load an ink cassette. The ink cassette is out of ink. Load a new ink cassette.
Incompatible paper size Wrong paper size is loaded in the  printer.Use the designated paper size.
Incompatible ink size Wrong ink cassette size is loaded  in the printer.Use the designated ink cassette 
size.
Ink Cassette Error The ink cassette is not working  correctly.Remove the ink cassette from the 
printer, take up the slack in the ink 
sheet, and then reload the 
cassette. If this does not solve the 
problem, replace with a new ink 
cassette. If the ink cassette is 
stuck in the printer, contact a 
Canon Customer Support help 
desk for assistance.
Paper and ink do not match The paper and ink are from  different sets.Check the ink/paper sets.
Paper Jam Paper jammed during printing. Turn the power off and turn it on  again. If the printer fails to eject 
the paper, contact a Canon 
Customer Support help desk for 
assistance.
Paper has been changed. Paper was changed after the print  menu was displayed.Change back to the original paper 
size or change the print settings.
Communication Error Error in communication between  printer and camera.Turn the printer and camera 
power off and turn it on again.
If the error message does not 
clear, contact a Canon Customer 
Support help desk for assistance.  
						

							
36
Cannot Print! The image was taken with a different camera, recorded in a 
different format, or has been 
altered by a computer. Check whether the image’s size 
matches the camera’s pixel 
capacity. If the size is not 
appropriate, resize the image and 
convert as necessary so that the 
image is in a JPEG format that the 
camera can display.
Could not print xx images You have selected a number of  images for DPOF printing, but 
some of these images cannot be 
printed because they were taken 
with a different camera, recorded 
in a different format, or have been 
altered by a computer. (Where xx 
indicates the number of 
unprintable images from among 
those selected) Check whether the image size 
matches the camera’s pixel 
capacity. If sizes are not 
appropriate, resize the images 
and convert as necessary so that 
images are in a JPEG format that 
the camera can display.
Error MessageCauseSolution  
						

							
37
Specifications
„Compact Photo Printer SELPHY CP400
* The above printing speeds are applicable when Canon compact digital camera equipped with the 
DIGIC II is connected to the printer. Printing speeds may vary with other cameras.
Based on Canon’s standard testing conditions. Variations may occur depending on printing.     
† General Specifications
Printer Type Full-color direct digital printer
Print Method Dye-sublimation thermal transfer (with overcoating)
Resolution 
Reproduction 300 × 300 dpi
Gradation 256 gradations/color
Ink Dedicated ink cassette for each paper size (Y/M/C/overcoating)
Paper Postcard size (standard sheets) L size (standard sheets)
Credit card size (standard sheets, full-sized label and 8-label sticker)
Wide size (100 × 200 mm (4 × 8 in.)) (standard sheets)
Paper-Feed Method Automatic feed from paper cassette
Paper-Eject Method Sheets eject onto top of paper cassette
Print Modes Standard (1-screen) print (bordered or borderless) Multiple (8-screen) print (for use with labels)
Print Sizes Postcard size print (borderless)
: 100.0 × 148.0 mm (3.9 × 5.8 in.)
(bordered) : 91.4 × 121.9 mm (3.6 × 4.8 in.)
L size print (borderless) : 89.0 × 119.0 mm (3.5 × 4.7 in.) (bordered) : 79.2 × 105.3 mm (3.1 × 4.2 in.)
Credit card size print (full-sized, borderless) : 54.0 × 86.0 mm (2.1 × 3.4 in.)
(full-sized, bordered) : 50.0 × 66.7 mm (2.0 × 2.6 in.)
(8 stickers per label) : 17.3 × 22.0 mm (0.7 × 0.9 in.) (per sticker)
Wide size (100 × 200 mm
 (4 × 8 in.)) print  (computer connection)
: 100.0 × 200.0 mm (3.9 × 7.9 in.)
(camera connection): 100.0 × 150.0 mm (3.9 × 5.9 in.)
Print Speeds*
(when a Canon 
camera is 
connected)Postcard size print (bordered/borderless) Approx. 81 sec.
L size print (bordered/borderless) Approx. 68 sec.
Credit card size print (full-sized, bordered/
borderless) Approx. 40 sec.
(8 stickers) Approx. 40 sec.
Wide size (100 × 200 mm 
(4 × 8 in.)) print  Approx. 102 sec.  
						

							
38
„Compact Power Adapter CA-CP200
The specifications and appearance are subject to change without notice.
† Interface
Signal Transfer Proprietary protocol  for Canon cameras, PictBridge
Connection Method Camera/Printer connection Interface cable included with the camera
Computer/Printer connection Commercially available USB cable Recommended printer cableMaterial:  AWG 28 or upper-grade
Type:  Twisted-pair, sealed cable (compatible with high-speed mode)
Length:  max. 5.0 m (16.4 ft.)
† Device Specifications
Operating 
Temperatures 5 – 40 °C (41 – 104 °F)
Operating Humidity 20% to 80% (when running)
Power Source AC 100 – 240 V (50/60 Hz)
Power consumptionAC 60 W or less (4 W or less when idle)
Dimensions 171.0 (W) × 56.0 (H) × 120.0 (D) mm (6.7 × 2.2 × 4.7 in.)
Weight Approx. 820 g (28.9 oz.) (excluding ink and paper cassettes)
Input voltage AC 100-240 V (50/60 Hz) 1.5 A (100 V) – 0.75 A (240 V)
Rated output DC 24 V, 2.5 A
Operating temperatures 0 – 45 °C (32 – 113 °F)
Dimensions 122.0 × 60.0 × 30.5 mm (4.8 × 2.4 × 1.2 in.) (excluding cable)
Weight Approx. 310 g (10.9 oz.)  
						

							
39
Connecting the Printer to a Computer and Printing
Read Carefully Before Using!
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THE SOFTWARE PROGRAM ON THE CD-ROM (INCLUDING ALL SOUND AND IMAGE DATA) AND 
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