Canon printer PIXMA MG6822 User Manual
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Installation and Download Problems Cannot Install MP Drivers Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows) Updating MP Drivers in Network Environment (Windows) Uninstalling IJ Network Tool 941
Cannot Install MP Drivers For Windows: For Mac OS:For Windows:
Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu DoesNot Appear (Windows) If Easy-WebPrint EX does not start or its menu does not appear on Internet Explorer, check the following. Check1 Is Canon Easy-WebPrint EX displayed on Toolbars menu in Internet Explorer's View menu? If Canon Easy-WebPrint EX is not displayed, Easy-WebPrint EX is not installed on your computer. Install the latest version of Easy-WebPrint EX from the Canon website. Note
Updating MP Drivers in Network Environment (Windows) Download the latest MP Drivers. The latest MP Drivers for your model are available for download on the Canon website. Uninstall the existing MP Drivers and follow the installation instructions to install the latest MP Drivers that you downloaded. In the connection method selection screen, select Use the printer with wireless LAN connection . The machine is detected automatically in the network. Make sure the machine was found, and install the MP Drivers following the on-screen instructions. Note
Uninstalling IJ Network Tool To uninstall IJ Network Tool from your computer, follow these steps. For Windows: For Mac OS:For Windows: Important
1.Select Applications from Go menu of Finder, double-click Canon Utilities > IJ Network Tool , and then drag Canon IJ Network Tool icon into Trash.2. Restart computer. Empty the Trash and restart your computer. Note
Errors and Messages An Error Occurs Message Appears Error Message Appears on PictBridge (Wireless LAN) Compliant Device 948
An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. If an error occurs, a support code (error number) appears on the computer screen or the touch screen. When a Support Code and a Message Are Displayed on Computer Screen:
For more on resolving errors with support codes, see List of Support Code for Error. Note