Canon printer PIXMA MG5720 User Manual

If the network settings of your smartphone/tablet are not identical with those of the wireless router, change thenetwork settings of it to match with those of the wireless router.
Check5  Make sure machine is not placed far away from wireless router.
The wireless router is located indoors within the effective range for wireless communication. Locate the
machine within 164 ft. / 50 m from the wireless router.
Check6  Check for obstructions.
Wireless communication between different rooms or floors is...

Check8 Make sure there is no source of radio wave interference nearby.
If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router
is nearby, it may cause interference. Place the machine as far away from the interference source as possible.
Check9  Make sure 5 devices are already connected.
Direct connection does not allow more than 5 devices to be connected.
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Printing Problems
Printing Does Not Start
Paper Jams
Print Results Are Unsatisfactory
No Ink Comes Out
Paper Does Not Feed Properly/"No Paper" Error
Automatic Duplex Printing Problems
Copying/Printing Stops
Cannot Print Using AirPrint
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Printing Does Not Start
Check1 Make sure machine is securely plugged in and press  ON button to turn it on.
The  POWER  lamp flashes while the machine is initializing. Wait until the  POWER lamp stops flashing and
remains lit.
Note

Check6 If printing from a computer, delete unnecessary print jobs.

Paper Jams
When paper jams, a troubleshooting message appears automatically. Take the appropriate action described
in the message.

To remove the jammed paper, see List of Support Code for Error (Paper Jams).
Note

Print Results Are Unsatisfactory
If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and print quality settings first.
Check1  Do page size and media type settings match size and type of loaded paper?
If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the
printout color.
Also, if you print with an incorrect...

Part of Page Is Not Printed (Windows)
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear
Lines Are Misaligned
Lines Incomplete or Missing (Windows)
Images Incomplete or Missing (Windows)
Ink Blots / Paper Curl
Paper Is Smudged / Printed Surface Is Scratched
Back of Paper Is Smudged
Vertical Line Next to Image
Uneven or Streaked Colors
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