Canon printer PIXMA MG5622 User Manual
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Page 721
The Machine Stopped Working Suddenly Cannot Communicate with the Machine After the Network Settings Are Changed Cannot Communicate with the Machine over the Wireless LAN Cannot Communicate with the Machine Using the Access Point Mode Cannot Print or Scan from a Computer Connected to the NetworkCannot Communicate with the Machine After the Network Settings AreChanged It may take a while for the computer to obtain the IP address, or you may need to restart your computer.Search for the machine again after...
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The wireless channel to be used may be limited depending on wireless network devices installed in the computer. Refer to the instruction manual provided with your computer or your wireless network device to specify the valid wireless channel. Check9 Make sure that the channel confirmed in Check 8 can communicate with the computer. If not, change the channel set to the access point. Check10 Make sure that the firewall of the security software is disabled. If the firewall function of your security...
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Check3 Is the machine selected to connect external communication devices (e.g. computers, smartphones, or tablets)? Select an access point name (SSID) specified for the machine as a destination for external communication devices. Check4 Enter a password if you specify it for the machine. Check5 Make sure that external communication devices are not placed far away from the machine. Do not locate external communication devices too far away from the machine. Check6 Make sure that there is no...
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Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Machine Use the printer driver with bidirectional communication.Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver. How to Open the Printer Driver Setup Window 724
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Printing Speed Is Slow Check1 The machine may be printing out a large job issued from another computer. Check2 Make sure that the radio status is good and adjust the installation positions while monitoring the radio status with IJ Network Tool. Monitoring Wireless Network Status Make sure that there is no barrier or obstacle between the access point and the machine. Wireless communication between different rooms or floors is generally poor. The metal, concrete, or timber including the metallic material,...
Page 726
Cannot Use the Machine on Replacing an Access Point or Changing Its settings When you replace an access point, perform network setup of the machine again.Perform network setup again with the Setup CD-ROM or perform it again according to the instructions on our website. If the problem is not resolved, see below. Cannot Communicate with the Machine After Applying MAC/IP Address Filtering or Entering an Encryption Key to the Access Point When Encryption Is Enabled, Cannot Communicate With the Machine After...
Page 727
Cannot Detect a Machine on a Network Cannot Detect the Machine When Setting up Network Communication The Machine Cannot Be Detected in the Wireless LAN 727
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Cannot Detect the Machine When Setting up Network Communication If the machine could not be detected on the network when setting up the network communication, confirmthe network settings before redetecting the machine. Cannot Detect the Machine during Wireless LAN Setup: Check 1 Note • You can set up the network communication via USB. To set up via USB, select the Set up the network connection via USB check box on the Check Printer Settings screen and click Next. 728
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Cannot Detect the Machine during Wireless LAN Setup: Check 1Are the machine and network device (router, access point, etc.) turned on?Make sure that the machine is turned on. Confirming that the Power Is On Make sure that the network device (router, access point, etc.) is turned on. If the machine or the network device is turned off: Turn on the machine or the network device. After turning on the machine or the network device, it may take some time until ready for use. After a while just turning on the...
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Cannot Detect the Machine during Wireless LAN Setup: Check 2Is the wireless LAN setting of the machine enabled?Make sure that the Wi-Fi lamp of the machine is lit. If the Wi-Fi lamp is off: The wireless LAN setting of the machine is disabled. Enable the wireless LAN setting of the machine. After enabling the wireless LAN setting, click Back to Top on the Check Printer Settings screen to try to set up the network communication from the beginning. If the Wi-Fi lamp is lit: Go to check 3. Cannot Detect...