Canon printer PIXMA iP4000 User Manual

Printing Maintenance
57
Print Head Deep Cleaning
If print quality does not improve by standard PPrint Head Cleaning, try PPrint Head Deep 
Cleaning, which is a more powerful process. P
Print Head Deep Cleaning consumes more ink 
than standard Print Head Cleaning, so perform this procedure only when necessary.
Ensure that the Inner Cover is closed.
1Ensure that the printer is on.
2Open the PPrinter Properties dialog box.
See“OOpening the Printer Properties Dialog Box Directly from the Start Menu”on
page...

Printing Maintenance
58
zWhen cleaning the print head of black ink tanks (for iP4000): select 
Black to clean the Print Head of Black (BCI-3eBK), C
Color to clean the 
Print Head of Black (BCI-6BK).
zClicking I
Initial Check Items displays the items to be checked before 
cleaning.
(5) When the confirmation message is displayed, click O
OK.
Print Head Deep Cleaning starts when the P
POWER lamp starts blinking. 
Do not perform any other operation until the PPrint Head Deep 
Cleaning finishes. This takes...

Printing Maintenance
59
3Start Print Head Deep Cleaning.
zWhen cleaning the print head of black ink tanks (for iP4000): 
select B
Black to clean the Print Head of Black (BCI-3eBK), CColor to 
clean the Print Head of Black (BCI-6BK).
zClicking I
Initial Check Items displays the items to be checked 
before cleaning.
(5) When the confirmation message is displayed, click O
OK.
Print Head Deep Cleaning starts when the P
POWER lamp starts blinking. 
Do not perform any other operation until the PPrint Head Deep...

Printing Maintenance
60
4Print the nozzle check pattern to check the Print Head condition.
See“PPrinting the Nozzle Check Pattern”on page 49.
If a particular color is not printed properly, replace the ink tank of that color. See 
“R
Replacing an Ink Tank”on page 42.
zIf the print head nozzles are still not clean, open the Top Cover and 
ensure that there are sufficient ink levels in all ink tanks and turn off 
the printer. Be sure to perform another P
Print Head Deep Cleaning 24 
hours after turning off...

Printing Maintenance
61
Aligning the Print Head
This operation must be carried out when using the printer for the first time. Aligning the 
Print Head positions allows you to print without shifts in the color registration.
Print head alignment is performed either automatically or manually. This section deals with 
automatic Print Head alignment only.
zEnsure that the Inner Cover is closed.
zThe Print Head can also be aligned from the printer itself. 
1. With the printer on, load a sheet of Letter-sized...

Printing Maintenance
62
4If a message warning you not to perform other operations is displayed, click 
OK.
5Check the printed pattern.
If the pattern is printed as shown below, the Print Head is aligned automatically. The 
printer is now ready to use.
zIf the pattern is not printed successfully, open the Top Cover and Inner 
Cover, and ensure that the ink tanks are correctly installed.
zIf the pattern is still not printed successfully, refer to “Eleven flashes” 
in“H
Handling Error Messages”on page 75....

Printing Maintenance
63
1With the printer on, load a sheet of Letter-sized plain paper in the Sheet 
Feeder.
2Open the BBJ Printer Utility dialog box.
(1) Double-click the hard disk icon where the printer driver was installed, the 
Applications folder, and then the U
Utilities folder.
(2) Double-click the P
Printer Setup Utility icon.
When using versions of Mac OS other than Mac OS X v.10.3.x, double-click the 
Print Center icon.
(3) Select the name of your printer from the N
Name list and click...

Printing Maintenance
64
4Check the printed pattern.
If the pattern is printed as shown below, the Print Head is aligned automatically. The 
printer is now ready to use.
zIf the pattern is not printed successfully, open the Top Cover and Inner 
Cover, and ensure that the ink tanks are correctly installed.
zIf the pattern is still not printed successfully, refer to “Eleven flashes” 
in“H
Handling Error Messages”on page 75.
iP4000iP3000 

Troubleshooting
65
Troubleshooting
This section provides troubleshooting tips for the most common printing problems. 
Troubleshooting usually falls into one of the following categories. 
z“C
Cannot Install the Printer Driver”on page 66
z“P
Print Quality is Poor or Contains Errors”on page 67
z“T
Troubleshooting Printer Hardware”on page 69
z“P
Paper Does Not Feed Properly”on page 71
z“P
Paper Jams”on page 72
z“H
Handling Error Messages”on page 75
z“A
An Error Message Appears on the Screen”on page 77
z“C...

Troubleshooting
66
Cannot Install the Printer Driver
ProblemPossible CauseTr y This
Cannot Install the 
Printer DriverInstallation 
procedure not 
followed correctlyFollow the Easy Setup Instructions packaged with your printer for proper printer 
driver installation.
If the installer was forced to be terminated due to an error, Windows may be 
unstable. Remove the CD-ROM from the CD-ROM drive and restart your computer. 
Reinstall the printer driver. If this problem persists, refer to your Windows...