Canon printer PIXMA iP1700 User Manual

							Troubleshooting
57
Sixteen Flashes The ink level cannot 
be correctly 
detectedPossible causes are as follows:
· This FINE Cartridge has previously been used.  
· Ink may have run out. 
The function for detecting the remaining ink level will be disabled since the 
remaining ink level cannot be correctly detected. If you want to continue printing 
without this function, press the RESUME/CANCEL button.
Canon recommends to use new genuine Canon cartridges in order to obtain 
optimum quality.
NoteThe POWER Lamp (green) and ALARM Lamp (orange) Flashes Alternately:
Disconnect the printer cable from the printer, and then turn the printer off and 
then unplug the printer from the power supply for a while. Plug the printer back 
in and turn the printer back on.
If the problem remains, contact the Customer Care Center.
Number of 
FlashesPossible CauseTr y This 
						

							Troubleshooting
58
An Error Message Appears on the Screen
ProblemPossible CauseTr y This
Error Writing/Output 
to USBnnn or 
MPUSBPRNnn Printer not ready Ensure that the printer is turned on.
If the POWER lamp is turned off, turn the printer on. When the POWER lamp is 
flashing, the printer is initializing. Wait until the POWER lamp stops flashing.
Paper is not loaded Load paper and press the RESUME/CANCEL button.
An error message may appear if the No paper error has not been reset for a 
certain period.
The printer port 
setting does not 
match the printer 
interface 
connectionEnsure the printer port setting.
1. Click Start, Control Panel, Printers and Other Hardware, then Printers and 
Faxes.
If your OS is other than Windows XP, click Start, Settings, then Printers.
2. Click the Canon iP1700 icon.
3. On the File menu, select Properties.
4. On the Ports tab (or Details tab), check if the printer port setting corresponds 
to the printer interface connection.
If USBnnn (Canon iP1700) or MPUSBPRNnn (Canon iP1700) (n represents a 
number) is displayed in the Print to the following port(s) field, the USB port is 
selected.
If the port setting is not correct, modify the port setting according to the 
interface you use on the Ports tab (or Details tab), or reinstall the printer driver.
Printer not properly 
connectedEnsure that the printer is securely connected to the computer.
Printer driver is not 
installed properlyUninstall then reinstall the printer driver.
1. Click Start, and select All Programs (or Programs), Canon iP1700, and 
Uninstall.
2. Follow the on-screen instructions to uninstall the driver.
3. Follow the procedures described in the 
Easy Setup Instructions and reinstall 
the printer driver.
Error No.: 300Printer not ready Ensure that the printer is turned on.
If the POWER lamp is turned off, turn the printer on. When the POWER lamp is 
flashing, the printer is initializing. Wait until the POWER lamp stops flashing.
Printer not properly 
connectedEnsure that the printer is securely connected to the computer.
Yo u r  p r i n t e r  na m e  is  
not displayed in 
Printer1. Select Print and Fax Preferences from the Printer pop-up menu.
When using Mac OS X v.10.3.x or Mac OS X v.10.2.8, select Edit Printer List 
from the Printer pop-up menu.
2. Ensure that Canon iP1700 is displayed and the check box is selected in the 
screen that is displayed.
When using Mac OS X v.10.2.8, ensure that Canon iP1700 is displayed in the 
Printer List.
If Canon iP1700 is not displayed in Printer, follow the procedures described 
in the 
Easy Setup Instructions and reinstall the printer driver.
NoteIf you are using a switch box or other devices, remove and 
reconnect the printer directly to the computer and try printing 
again.
If you are now able to print successfully, there may be a problem 
with your switch box or other device.
Also there could be a problem with the cable(s). Replace the cable 
(s) and try printing again.
NoteIf you are using a switch box or other devices, remove and 
reconnect the printer directly to the computer and try printing 
again.
If you are now able to print successfully, there may be a problem 
with your switch box or other device.
Also there could be a problem with the cable(s). Replace the 
cable(s) and try printing again. 
						

							Troubleshooting
59
Error No.:1700The ink absorber is 
almost fullInk used for cleaning is absorbed in a ink absorber inside the machine.
Press the RESUME/CANCEL button to dismiss the error message and continue 
printing. You can continue printing for a while, but once the ink absorber 
becomes completely full, you will not be able to print until the ink absorber is 
replaced.
Contact a Canon service representative as soon as possible to have this part 
replaced.
ProblemPossible CauseTr y This 
						

							Appendix
60
Appendix
Specifications
Printer
Maximum resolution (dpi): 4800 (horizontal)* x 1200 (vertical)
(*Ink droplets can be placed in a pitch of 1/4800 inch at minimum.)
Print speed *
*Print speed will vary depending on system 
configuration, software, document 
complexity, print mode and page coverage.Black printing 
Max Speed (Custom Setting 5): 22 ppm
Standard: 13.3 ppm
Color printing 
Max Speed (Custom Setting 5): 17 ppm
Standard: 7.8 ppm
Print width: 203.2 mm max. (8.0 in)
(for Borderless Printing: 216 mm/8.5 in)
Interface: USB
Acoustic noise level: Approx. 44 dB (A) (when printing in the highest print quality mode 
on Photo Paper Pro)
Operating environment: Temperature: 5 to 35°C (41 to 95°F)
Humidity: 10 to 90%RH (no condensation)
Storage environment: Temperature: 0 to 40°C (32 to 104°F)
Humidity: 5 to 95% RH (no condensation)
Power supply: AC 100-240 V, 50/60 Hz
Power consumption: Standby: 1 W or lower
Printing: Approx. 10 W
OFF: Approx. 0.5 W
Dimensions 
(with Paper Support retracted):435 (W) x 253 (D) x 165 (H) mm
17.13 (W) x 9.96 (D) x 6.5 (H) in
Weight: Approx. 3.0 kg (6.5 lb)
Canon FINE Cartridges: Nozzles:
Black: 320 nozzles
Cyan/Magenta/Yellow: 384 x 3 nozzles 
						

							Appendix
61
*1 For updated compatibility, visit our website.
*2 Operation can only be guaranteed on a PC with built-in USB or USB 2.0 Hi-Speed port and pre-installed Windows XP, 2000, 
Me, 98 or Mac OS X v.10.2.8-v.10.4. 
*3 Including compatible processors.
•CD-ROM drive
• Macintosh File System : Mac OS X Extended(Journaled), Mac OS X Extended
Minimum System Requirements*1
Operating SystemProcessorRAMHard Disk Space 
Windows XP SP1,SP2 PentiumII 300 MHz
*3128 MB 400 MB
Windows 2000 Professional SP2, SP3, SP4 
Windows Millennium Edition
Windows 98, 98 Second Edition
Operating SystemProcessorRAMHard Disk Space 
Mac OS X v.10.4.x Intel processor, 
PowerPC G3/G4/G5256 MB 250 MB
Mac OS X v.10.2.8 - v.10.3.x 128 MB
• Display: 800 x 600
Color (16bit)• Display: 800 x 600
Thousands Colors
Additional System Requirements for On-screen Manuals
Browser: Windows HTML Help Viewer
Note: Microsoft Internet Explorer 5.0 or later must be 
installed.
The On-screen Manual may not be displayed properly 
depending on your operating system or Internet Explorer 
version. We recommend that you keep your system up to date 
with Windows Update.Browser: Help Viewer
Note: The On-screen Manual may not be displayed properly 
depending on your operating system. We recommend that 
you keep your system up to date.
*2 
						

							Appendix
62
Safety Precautions
Please read the safety warnings and cautions provided in this manual to ensure that you use 
your printer safely. Do not attempt to use printer in any way not described in this manual. 
WarningYou may cause an electric shock/fire or damage the printer if you ignore any of 
these safety precautions.
Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners.
Power supply Never attempt to plug in or unplug the printer from the power supply when your hands are wet.
Always push the plug all the way into the power outlet.
Never damage, modify, stretch or excessively bend or twist the power cord. 
Do not place heavy objects on the power cord.
Never plug the printer into a power socket that is shared with other 
equipment (extension lead/cord, 2- or 3- way adapter, etc.).
Never use the printer if the power cord is bundled or knotted.
If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the 
printer at the power supply and call for service.
Periodically, unplug the printer and use a dry cloth to wipe off any dust or dirt collected on the plug 
and the power outlet. 
If the printer is placed at a location exposed to a lot of dust, smoke, or high 
humidity, dust collected on the plug will absorb moisture and may cause 
insulation failure and fire.
Cleaning the printer Use a damp cloth to clean the printer. Never use flammable solvents such as 
alcohol, benzene or thinners.
If flammable solvents come in contact with the electrical components inside 
the printer, it could cause a fire or electric shock.
Always unplug the printer from the power outlet before cleaning the printer.
If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the 
printer.
Maintaining the printer Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside 
the printer.
The printer contains high-voltage components. Never attempt any maintenance procedure which 
is not described in this guide.
Working around the 
printerDo not use flammable sprays near the printer.
This could cause a fire or electric shock if spray were to come in contact with the electrical 
components inside the printer. 
						

							Appendix
63
CautionYou may cause injury or damage the printer if you ignore any of these safety 
precautions.
Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration.
Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or 
close to a heating source.
To avoid the risk of fire or electric shocks, install the printer in a location that has a constant 
temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).
Do not place the printer on a thick rug or carpet.
Power supply Ensure that the area around the power outlet is kept clear at all times so you 
can easily unplug the power cord when if necessary.
Never remove the plug by pulling on the cord.
Do not use an extension lead/cord.
Never use a power supply source other than the one rated for the printer in the country of where 
you purchased the printer.
AC 100-240 V, 50/60 Hz
Working around the 
printerNever put your hands or fingers in the printer while it is printing.
When moving the printer, carry the printer at both ends.
Do not place any object on the printer.
Do not place any metal objects (paper clips, staples, etc.) or containers of flammable solvents 
(alcohol, thinners, etc.) on top of the printer.
Should any foreign object (metal or liquid) fall into the printer, unplug the power cord and call for 
service.
When installing or transporting this printer, do not incline it, lay it down on its side, or turn it 
upside down. Ink can leak.
FINE Cartridges (Ink 
Cartridges)For safety reasons, store FINE Cartridges (Ink Cartridges) out of the reach of small children.
If a child should ingest any ink, consult a doctor immediately.
Do not shake FINE Cartridges (Ink Cartridges).
Ink may leak out and stain clothing or the surrounding area.
Never touch the electrical contacts or Print Head Nozzles on a FINE Cartridge 
(Ink Cartridge) after printing.
The metal parts may be very hot and could cause burns. 
						

							Appendix
64
Regulatory Information
For 120V, 60Hz model
Color Printer Model: K10279
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not 
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause 
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of 
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in 
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee 
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or 
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver. 
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or 
modifications should be made, you could be required to stop operation of the equipment.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
1-516-328-5600
(For U.S.A. Only)
Canadian Radio Interference Regulations
This digital apparatus does not exceed the Class B limits for radio noise emissions from a digital apparatus as set out in the 
interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B 
prescrites dans la norme sur le matériel brouilleur NMB-003 dIndustrie Canada intitulée « Appareils numériques ». 
						

							Appendix
65
CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only)
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon USA) with respect to the new or refurbished 
Canon-brand product (Product) packaged with this limited warranty, when purchased and used in the United States only.
The Product is warranted against defects in materials and workmanship under normal use and service (a) for a period of one 
(1) year from the date of original purchase when delivered to you in new condition in its original container or (b) for 90 days 
from the date of original purchase for refurbished Products. Defective parts or a defective Product returned to a Canon USA 
repair facility or a Canon USA Authorized Service Facility (ASF), and proven to be defective upon inspection, will be repaired, 
exchanged for new or comparable rebuilt parts, or exchanged for a refurbished Product, as determined by the Canon USA 
repair facility or the ASF. Warranty repair or replacement shall not extend the original warranty period of the Product. A dated 
proof of purchase is required at the time of warranty service. A copy of your dated bill of sale will satisfy this requirement. This 
warranty does not cover any accessories, or any consumables, such as paper or ink cartridges, as to which there shall be no 
warranty or replacement.
This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment 
and software. Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment 
covered by a separate warranty (Separate Warranty). Repairs of such Canon brand peripheral equipment shall be governed 
by the terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed with the Product are 
sold as is and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or 
fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with respect to such non- 
Canon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases:
(a) Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by you, alteration, accident, 
electrical current fluctuations, improper use, failure to follow operating or maintenance instructions in, or 
environmental conditions prescribed in, Canon USAs users manual or other documentation, or services performed by 
someone other than a Canon USA repair facility or ASF. Without limiting the foregoing, dropping the Product, scratches, 
and abrasions will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the 
users manual or other documentation for the Product.
(b) Use of parts or supplies (other than those sold by Canon USA) that cause damage to the Product or cause abnormally 
frequent service calls or service problems.
(c) If the Product has had its serial number or dating defaced, altered or removed.
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE DISKETTES OR 
CDROMS ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE 
PRODUCT, IS SOLD AS IS AND WITHOUT WARRANTY BY CANON USA. THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE 
IS CONTAINED IN THE SOFTWARE MANUFACTURERS LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY 
LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF 
THE SOFTWARE MANUFACTURERS LICENSE AGREEMENT.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, 
APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER 
EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE 
PRODUCT SHALL BIND CANON USA, OR ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED 
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA SHALL NOT BE LIABLE FOR LOSS OF 
REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR 
CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR 
INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA 
OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON 
USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE.
WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR 
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE 
PRODUCT SOLD BY CANON USA NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME 
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE 
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE 
ORIGINAL PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR 
EXCLUSIVE REMEDY. 
						

							Appendix
66
Canon USA offers a range of customer technical support* options:
• Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked 
questions (www.canontechsupport.com)
• Toll-free live technical support Monday-Saturday (excluding holidays) at 1-800-828-4040
• Telephone Device for the Deaf (TDD-1-866-251-3752)
• Repair or Exchange Service Options:
In the event service is required for the Product during the limited warranty period, Canon USA offers two hardware support 
options:
Authorized Service Facility Carry-In / Mail-In Service
Canon USAs Carry-In/Mail-In Service provides repair or exchange, at Canon USAs option, through Canon USAs Authorized 
Service Facility (ASF) network. The name and telephone number of the ASF(s) near you may be obtained from Canon USAs Web 
site at: www.canontechsupport.com or by calling the Canon USA Customer Care Center at 1-800-828-4040, or any time while 
speaking to a technical support person. A Product covered by this limited warranty will be repaired or exchanged, as 
determined by Canon USA, and returned without charge by the ASF.
InstantExchange Service **
A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the problem and, if possible, correct it 
over the telephone. If the problem cannot be corrected over the telephone, and you elect the InstantExchange option, a 
reference number will be issued to you. You will be asked for the Product serial number and other information pertaining to 
your defective Product and for a ship-to location for the replacement Product (must include street address).
The Canon USA repair facility will ship out the replacement Product, via 2nd day Air freight service, prepaid by Canon USA. 
After receipt of the replacement Product (with instructions and a prepaid waybill), follow the enclosed instructions on how to 
ship the defective Product to the Canon USA repair facility. The defective Product must be returned in the shipping carton in 
which the replacement Product was packed and include the reference number, A COPY OF YOUR DATED PROOF OF PURCHASE 
(BILL OF SALE), and a complete explanation of the problem. DO NOT INCLUDE ANY OTHER ITEMS WITH THE DEFECTIVE PRODUCT 
IN THE RETURN SHIPPING CARTON, AND BE SURE TO RETAIN YOUR PRINTHEAD AND INK CARTRIDGE(S) AND TANK(S).
InstantExchange Service expedites, usually by the second business day, the exchange of a defective Product with a 
replacement Product, which will normally be shipped the same day if your request for this service is by 3 p.m. E.T. Monday 
through Friday, except holidays (three (3) business day InstantExchange Service for Alaska and Hawaii). Canon USA does not 
guarantee expedited shipping service in the event of the occurrence of factors beyond its reasonable control. The replacement 
Product you receive may be a refurbished or reconditioned unit and will be covered for the balance of the period remaining on 
your original limited warranty. NOTE THAT BY USING THIS SERVICE YOU WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT 
TO YOU. CANON USA WILL RETAIN THE DEFECTIVE PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH SHALL BECOME THE 
PROPERTY OF CANON USA. InstantExchange warranty program service is available only during the express limited-warranty 
period for your Product and only in the continental United States, Alaska and Hawaii during such period.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
* Support program specifics are subject to change without notice.
** InstantExchange warranty service is subject to the availability of refurbished or new replacement units.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
USA
Canon is a registered trademark of Canon Inc.
©2006 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may also be a registered
trademark in other countries.