Canon printer PIXMA i320 User Manual

Troubleshooting
39
Print Quality is Poor or Contains Errors
ProblemPossible CauseTry ThisInk does not come 
out/Printing is 
Blurred/ Colors are 
Wrong / White 
StreaksInk tank is not seated 
properlyCheck that the ink tanks are firmly seated in the print head and reseat them if 
necessary.
Print head nozzles 
cloggedPrint the nozzle check pattern to check for uneven ink output.
When a specific color is missing from the nozzle check pattern, clean the print 
head.
If ink supply is uneven: See Print Head...

Troubleshooting
40
Troubleshooting Printer Hardware
ProblemPossible CauseTry This
Printer Does Not 
Start or Printer 
Stops During 
Print JobsPrint head has 
overheated due to 
long periods of 
continuous printingStop printing and turn the printer off for at least 15 minutes to allow the print head 
to cool down.
The print head tends to overheat when printing continuously for long periods of 
time. The print head is designed to automatically pause at line breaks before 
resuming printing in order to cool...

Troubleshooting
41
Paper Does Not Feed Properly
ProblemPossible CauseTry This
Paper Does Not 
Feed ProperlyInappropriate 
paper type usedCheck to see if the paper you are printing on is too thick or curled.
See Print Media to Avoid
Print Media to AvoidPrint Media to Avoid Print Media to Avoid on page 3 
Paper feed roller is 
dirtyFollow the steps described below to clean the paper feed rollers.
1. Ensure the Printer is on and there is no paper loaded in the printer.
2. Open the Printer
PrinterPrinter...

Troubleshooting
42
Handling Error Messages
When a printer error occurs, the POWER/ERROR lamp flashes. The number of 
flashes indicate the type of error that has occurred. Count the flashes and 
take the appropriate action to correct the error.
Number of 
flashesPossible CauseTry This
Two flashes Indicates printer is 
out of paperReload paper and press the RESUME/CANCEL
RESUME/CANCELRESUME/CANCEL RESUME/CANCEL button.
Three flashes Indicates paper jam If a paper jam occurs, clear the jammed paper, reload...

Troubleshooting
43
An Error Message Appears on the Screen
ProblemPossible CauseTry This
Error Writing / 
Output to USBxxxPrinter not ready The power lamp will flash green when the printer is warming up or when a print 
job is being sent to the printer. It will glow a steady(non-flashing)green when it 
is ready for use or when the print job is completed.
Paper is not 
loaded.Load paper and press the RESUME/CANCEL
RESUME/CANCELRESUME/CANCEL RESUME/CANCEL button.
Faulty connection Ensure the printer cable...

Troubleshooting
44
Have you replaced 
an ink tank with a 
new one? message 
appears If the ink tank has 
been replaced with 
a new one.
Click Yes 
YesYes Yes or OK
 OK OK  OK to reset the ink counter.
See Resetting the Ink Counter
Resetting the Ink CounterResetting the Ink Counter Resetting the Ink Counter on page 34
If the front cover 
has been open for a 
certain period (the 
ink tank has not 
been replaced).Click No
NoNo No or Cancel
CancelCancel Cancel on the dialog box described above. 
You can...

Troubleshooting
45
Low Ink Warning 
Accompanied by Ink 
Tank Icon With ?Failure to reset ink 
counter when 
installing new ink 
tankThe ink tank level accompanied by the ink tank icon with the “?” indicates ink 
tank is not synchronized with its ink counter.
Always be sure to reset the ink counter in your printer driver when you replace 
ink tank. See Resetting the Ink Counter
Resetting the Ink CounterResetting the Ink Counter Resetting the Ink Counter on page 34
1. Ensure the printer is on and open the...

Appendix
46
Appendix
AppendixAppendix Appendix
User’s Guide Table of Contents
Your printer’s User’s Guide offers detailed information on the following topics.
How to Use This Manual
Printer Parts and Their Function
Useful Printing Techniques
Printing with Borderless Printing
Reducing Noise from Images Recorded 
with Digital Camera
Achieving Vivid Reproduction of Images 
with Lots of Greens and Blues
Printing with Color and Brightness 
Automatically Optimized
Adjusting Print Quality
Smoothing the Rough...

Appendix
47
Specifications
Printer
Printing resolution:
Printing resolution:Printing resolution: Printing resolution: 2400 X 1200 dpi. max.
2400 X 1200 dpi. max.2400 X 1200 dpi. max. 2400 X 1200 dpi. max.
Print speed *
Print speed *Print speed * Print speed *
*Print speed may vary with the content of the 
*Print speed may vary with the content of the *Print speed may vary with the content of the  *Print speed may vary with the content of the 
document and the processing speed of the 
document and the...

Appendix
48
Ink Tanks:
Ink Tanks:Ink Tanks: Ink Tanks: Capacity (pages):
Black (BCI-24 Black) approx. 300*1, approx. 520*2
Color (BCI-24 Color) approx. 170*2
*1 1500 characters per page, normal text, at standard and plain 
paper mode with Windows XP printer driver
*2 Based on printing the ISO JIS-SCID No.5 pattern at standard and 
*2 Based on printing the ISO JIS-SCID No.5 pattern at standard and *2 Based on printing the ISO JIS-SCID No.5 pattern at standard and  *2 Based on printing the ISO JIS-SCID...