Canon printer MAXIFY MB2020 User Manual

1314Cause
Paper is jammed inside the rear cover when performing automatic duplex printing.
Action
If the paper is jammed inside the rear cover when performing automatic duplex printing, remove the paper
following the procedure below.
Important
•
The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory.
Make sure that the machine has completed sending or receiving all the faxes before unplugging the...

4.
Pull out the paper slowly.
Note
•
Do not touch the inner parts of the machine.
•
If you cannot pull the paper out, try the following.
•
Turn the machine off and turn it back on.
The paper may be ejected automatically.
•
Pull out the paper output tray.
It becomes easy to pull out the paper.
5.
Close the rear cover slowly.
Close the rear cover then slide it to the right.
Slide the rear cover so that the 
 mark on the rear cover aligns with the  mark on the machine.
6.
Reload the paper, then press the...

After clearing the paper jam error and pressing the machine's OK button, then the machine
resumes printing from the next page where the paper was jammed.
As the page where the paper was jammed is not printed, reprint if necessary.
When the paper is jammed while duplex printing or duplex copying is in progress, it is possible
that the printing or copying order is not as you expect if you resume printing after clearing the
paper jam error. In this case, cancel printing and reprint from the beginning....

2801Cause
The document is jammed in the ADF.
Action Remove the document following the procedure below.
Important
•
The power cannot be turned off while the machine is sending or receiving a fax, or when the receivedfax or the unsent fax are stored in the machine's memory.
Make sure if the machine completed sending or receiving all the faxes before unplugging the power
cord.
If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
•
If the original remains in the ADF...

5.
Close the document feeder cover, then turn on the machine.When rescanning the document after clearing the error, rescan it from the first page.
If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact the service center.
Note
•
The document may not feed properly depending on the media type, or your environment, such as
when the temperature and humidity are either too high or too low.
In this case, reduce the...

In Other CasesMake sure of the following:
Check1  Are there any foreign objects around the paper output slot?
Check2 Are the rear cover attached properly?
Check3 Is the paper curled?
Load the paper after correcting its curl.
1026 

1003Cause
Possible causes include the following.•
There is no paper in the cassette.
•
Paper is not loaded in the cassette properly.
Action
Take the corresponding actions below.
•
Load paper in the cassette.
•
Align the paper guides with the both edges of the paper when you load paper in the cassette.
After carrying out the above measures, press the  OK button to dismiss the error.
Note
•
If you want to cancel printing, press the machine's  Stop button.
1027 

1200Cause
The front cover is open.
Action Close the front cover and wait for a while.Do not close it while you are replacing an ink tank.1028 

1310Cause
The size of paper may not be compatible with automatic duplex printing.
Action
The sizes of media suitable for auto duplex printing are A4 and Letter. Make sure that the size of the
paper loaded in the machine is correct. Pressing the  OK button will eject the paper and restart printing
from the front side of the next paper The reverse side of the ejected sheet will not be printed.1029 

1575Cause
Ink cannot be correctly detected.
Action If an ink tank becomes empty, replace it.
An ink tank cannot be replaced until it becomes empty.
Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.1030