Canon printer imageCLASS MF5770 User Manual

							xx 
						

							CHAPTER
Customer Support1-1
1Introduction
This chapter describes the main components, the operation panel and the standby display of 
the machine. It also explains how to set the energy saver function.
Customer Support
Your machine is designed with the latest technology to provide trouble-free 
operation. If you encounter a problem with the machines operation, try to solve it by 
using the information in Chapter 9, “Troubleshooting,” If you cannot solve the 
problem or if you think your machine needs servicing, contact Canon Authorized 
Service Facilities or the Canon Customer Care Center at 1-800-828-4040 between 
the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.M. to 
8:00 P.M. on Saturday. For interactive troubleshooting, e-mail technical support, the 
latest driver downloads and answers to frequently asked questions you can also 
visit our support site at www.canontechsupport.com. 
						

							Customer Support1-2
Introduction
1
For Canadian Users
Canon Canada Inc., offers a full range of customer technical support* options:
•For interactive troubleshooting, e-mail technical support, the latest driver 
downloads and answers to frequently asked questions (www.canon.ca
)
•Automated interactive telephone support on most current products 24 hours, 7 
days a week (1-800-652-2666).
•Free live technical support 9:00 A.M. to 8:00 P.M. EST Monday through Friday 
(excluding holidays) for products still under warranty (1-800-652-2666)
•The location of the authorized service facility nearest you (1-800-652-2666)
If the problem cannot be corrected by using one of the above technical support 
options, repair options are available at the time of your call to the Free live technical 
support number above or via the website at www.canon.ca
* Support program specifics are subject to change without notice. 
						

							Main Components of the Machine1-3
Introduction
1
Main Components of the Machine
This section describes the main components of the machine.
Front View
aADF (Automatic Document Feeder)
Holds documents and feeds them automatically 
into the scanning unit.
bDocument feeder tray
Place documents.
cDocument output tray
Documents come out here.
dDocument guides
Adjust to the width of documents.
eOperation panel
Controls the machine.
fOutput tray
Outputs printouts.
gFront cover
Open it when you install the cartridge, or remove 
jammed paper.
hMulti-purpose feeder
Used when printing paper one by one manually.
iCassette
Holds the paper supply.
jTelephone line jack
Connect the telephone cable. (Only for the 
MF5750/MF5770 models.)
kExternal device jack
Connect an external device. (Only for the 
MF5750/MF5770 models.)
ab
c
d
e
f
g
h
i
jk
LINE EXT. 
						

							Main Components of the Machine1-4
Introduction
1
aPlaten glass cover
Open it when you place documents on the platen 
glass for copying or scanning.
bPlaten glass
Place documents.
a
b 
						

							Main Components of the Machine1-5
Introduction
1
Rear View
aUSB port
Connect the USB (Universal Serial Bus) cable.
bEthernet port
Connect the network cable.
 (Only for the MF5770 model.)
cFace up cover
Open it when you output paper face up, or 
remove jammed paper.
dPower socket
Connect the power cord.
eExternal cover
Protects paper supply in the cassette from dirt 
and dust.
c
d
eb
a 
						

							Operation Panel1-6
Introduction
1
Operation Panel
This section describes keys used when making copies, scanning and setting the 
Menu.
For keys not described here, see Chapter 1, “Introduction,” in the Facsimile Guide.
■MF5770
aIn Use / Memory indicator
Lights green during copying or when the copy job 
is stored in the memory.
b Alarm indicator
Flashes red when the machine has a problem 
such as a paper jam.
(The error message is displayed in the LCD.)
cCOPY key
Switches the standby display to the Copy mode.
dFA X  k e y
Switches the standby display to the Fax mode.
eSCAN key
Switches the standby display to the Scan mode.
fMenu key
Customizes the way your machine operates.
g[((-)] or [)(+)] keys
Scroll through the selections so you can see 
other settings.
hEnlarge / Reduce key
Sets an enlargement or reduction ratio of the 
copy.
iExposure key
Adjusts the copy exposure.
jEnergy Saver key
Sets or cancels the energy saver mode manually. 
The key lights green when the energy saver mode 
is set, and goes off when the mode is canceled.
kStatus Monitor key
Checks the status of copy, fax, print and report 
jobs.
lClear key
Clears an entry in the LCD.
mLCD
Displays messages and prompts during 
operation. Also displays selections, text, and 
numbers when specifying settings.
COPY
Start
Stop/Reset
FA XSCAN
Menu
SetCoded
DialAlarm
Status
MonitorClearIn Use / Memory
Directory
Hook Redial / 
Pause
Enlarge /
Reduce
Exposure
Image
Quality
Collate /
2on101 02 03
04
0506
07
0809
10
1
23
45
6
78
9
0ABCDEF
Energy Saver
GHIJKLMNO
PQRSTUVWXYZ
Tone
SYMBOLS11 12
cde fghi j
kmon
ab
pqr s
l 
						

							Operation Panel1-7
Introduction
1
■MF5750
■MF5730
n Start key
Starts copying.
oStop/Reset key
Cancels copying and other operations, and 
returns to the standby display.
pSet key
Determines the contents you set or register.
qCollate / 2on1 key
Sorts copies in order of pages or reduces two 
documents to fit on a single sheet.
r Image Quality key
Adjusts the quality of printout.
sNumeric keys
Enter copy quantity and other numerical values.
COPY
Start
Stop/Reset
FA XSCAN
Menu
SetCoded
DialAlarm
Status
MonitorClearIn Use / Memory
Directory
Hook Redial / 
Pause
Enlarge /
Reduce
Exposure
Image
Quality
Collate /
2on101 02 03
04
0506
07
0809
10
1
23
45
6
78
9
0ABCDEF
Energy Saver
GHIJKLMNO
PQRSTUVWXYZ
Tone
SYMBOLS11 12
cde fghi j
kmon
ab
pqr s
l
COPY
SCAN
Menu
SetEnlarge /
Reduce
Energy Saver
Exposure
Image
Quality
Collate /
2on1
1
23
45
6
78
9
0StartStop/Reset
Alarm
Status
Monitor Memory
ce fghi j
kmon
ab
pqr
s 
						

							Standby Display1-8
Introduction
1
Standby Display
The standby display differs depending on which mode is selected. 
The standby display in the Copy or Scan mode is as follows:
■Copy Mode
■Scan Mode
NOTE
•When the machine is plugged in, the LCD displays  for a while, then 
the standby display appears.
•The standby display in the Fax mode appears only with the MF5750/MF5770 models.
(See Chapter 1, “Introduction,”  in the Facsimile Guide.)
Copy ratio
Paper size
Exposure
Image 
qualityCopy 
quantity 
						

							Energy Saver Mode1-9
Introduction
1
Energy Saver Mode
This machine provides an energy saver function. When no operations are 
performed for a specified number of minutes, the machine automatically enters the 
energy saver mode.
NOTE
•The time until the machine enters the energy saver mode can be specified in a range of 3 
minutes to 30 minutes. You can also turn off the energy saver function. For details on the 
energy saver mode settings, see  of “Menu Descriptions,” on p. 
10-7.
•The energy saver function does not activate when the machine is in the following 
conditions:
- When printing out copies, faxes
* or other pages
- When sending or receiving faxes
*
- When scanning
- While a copy job is saved in the memory or when the collate copy or other functions are 
operating, or when the In Use / Memory indicator lights up
- When paper jams occur
- When an error message appears and the Alarm indicator flashes
- When no paper is loaded in the cassette
- When paper is loaded in the multi-purpose feeder
- When the message  appears
*
•The machine will be restored from the energy saver mode in the following conditions:
- When receiving print jobs from your computer
- When receiving faxes
*
- When you pick up the handset of the telephone connected to the machine*
- When receiving a call*
*Only for the MF5750/MF5770 models.
Setting the Energy Saver Mode Manually
l
1Press [Energy Saver].
The LCD is turned off and the Energy Saver key lights up.
NOTE
Right after the machine is restored from the energy saver mode, wait about 15 seconds, or 
right after copying finishes, wait about 2 seconds before pressing [Energy Saver].