Canon Pixma Mx310 Quick Start Guide

							107 Safety Precautions
Safety Precautions
Please read the safety warnings and cautions provided in this manual to ensure that you use the 
machine safely. Do not attempt to use the machine in any way not described in this manual.
Warning
zThis product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, 
please move away from this product and consult your doctor.
zYou may cause an electric shock, fire, or damage the machine if you ignore any of these safety 
precautions.
Choosing a locationDo not place the machine close to flammable solvents such as alcohol or thinners.
Power supplyNever attempt to plug in or unplug the machine from the power supply when your hands are wet.
Always push the plug all the way into the power outlet.
Never damage, modify, stretch or excessively bend or twist 
the power cord. Do not place heavy objects on the power 
cord.
Never plug the machine into a power socket that is shared 
with other equipment (extension lead/cord, 2- or 3-way 
adapter, etc.).
Never use the machine if the power cord is bundled or knotted.
If you detect smoke, unusual smells or strange noises around the machine, immediately unplug 
the machine at the power supply and call for service.
Periodically, unplug the machine and use a dry cloth to wipe 
off any dust or dirt collected on the plug and the power outlet. 
If the machine is placed at a location exposed to a lot of dust, 
smoke, or high humidity, the dust collected on the plug 
absorbs moisture and may cause insulation failure and fire.
If you hear thunder, disconnect the power supply of the machine and refrain from using it. Leaving 
the machine plugged in may cause fire, electric shock, or damage to the machine, depending on 
the thunder storm.
Use the power cable included with the machine.
 
						

							108Safety Precautions
Cleaning the machineUse a damp cloth to clean the machine. Never use 
flammable solvents such as alcohol, benzene or thinners.
If flammable solvents come in contact with electrical 
components inside the machine, it could cause a fire or 
electric shock.
Always unplug the machine from the power outlet before cleaning the machine.
If you accidentally switch the machine on while cleaning it, you could injure yourself or damage 
the machine.
Maintaining the 
machineDo not attempt to disassemble or modify the machine. There are no user serviceable parts inside 
the machine.
The machine contains high-voltage components. Never attempt any maintenance procedure not 
described in this guide.
Working around the 
machineDo not use highly flammable sprays near the machine.
This could cause a fire or electric shock if the spray comes into contact with electrical components 
inside the machine.
Caution
You may cause injury or damage the machine if you ignore any of these safety precautions.
Choosing a locationDo not install the machine in a location that is unstable or subject to excessive vibration.
Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or 
close to a heating source.
To avoid the risk of fire or electric shocks, install the machine in a location with an ambient 
temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation 
free).
Do not place the machine on a thick rug or carpet.
Do not place the machine with its back attached to the wall.
Power supplyEnsure that the area around the power outlet is kept clear at 
all times so you can easily unplug the power cord if 
necessary.
Never remove the plug by pulling on the cord.
Do not use an extension lead/cord.
 
						

							109 Safety Precautions
Working around the 
machineNever put your hands or fingers in the machine while it is printing.
When moving the machine, carry the machine at both ends.
Do not place any object on the machine.
Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents 
(alcohol, thinners, etc.) on top of the machine.
If any foreign object (metal or liquid) fall into the machine, unplug the power cord and call for 
service.
Do not transport or store the machine on a slant, vertically or upside-down, as the ink may leak 
and damage the machine.
When loading a thick book on the Platen Glass, do not press hard on the Document Cover. The 
Platen Glass may break and cause injury.
FINE Cartridges (Ink 
Cartridges)For safety reasons, store FINE Cartridges (Ink Cartridges) out of the reach of small children.
If a child ingests any ink, consult a doctor immediately.
Do not shake FINE Cartridges (Ink Cartridges).
Ink may spill out and stain clothing or the surrounding area.
Never touch the electrical contacts or Print Head Nozzles on 
a FINE Cartridge (Ink Cartridge) after printing. The metal 
parts may be very hot and could cause burns.
Do not throw FINE Cartridges (Ink Cartridges) into fire.
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce 
the risk of fire, electric shock and injury to persons, including the following:
1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or 
laundry tub, in a wet basement or near a swimming pool.
2. Avoid using this product during an electrical storm. There may be a remote risk of electric 
shock from lightning.
3. Do not use this product to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
 
						

							110Safety Precautions
Legal Limitations on Use of Your Product and Use of 
Images
It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. 
The list provided is non-exhaustive. When in doubt, check with a legal representative in your 
jurisdiction.
zPaper money
zMoney orders
zCertificates of deposit
zPostage stamps (canceled or uncanceled)
zIdentifying badges or insignias
zSelective service or draft papers
zChecks or drafts issued by governmental 
agencies
zMotor vehicle licenses and certificates of title
zTraveler’s checks
zFood stamps
zPassports
zImmigration papers
zInternal revenue stamps (canceled or uncanceled)
zBonds or other certificates of indebtedness
zStock certificates
zCopyrighted works/works of art without 
permission of copyright owner
 
						

							111 Safety Precautions
Users in the U.S.A.
„Pre-Installation Requirements for MX310
Order Information
When ordering service from the telephone company for this equipment, the following may be 
required.
Universal Service Order Code (USOC): RJ11C
The Facility Interface Code (FIC): 02LS2
Service Order Code (SOC): 9.0F
„Connection of the Equipment
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.
On the bottom of this equipment is a label that contains, among other information, a product identifier 
in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone 
company.
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming 
call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the 
number of devices that may be connected to a line, as determined by the total RENs, contact the 
local telephone company. The REN for this product is part of the product identifier that has the format 
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is 
a REN of 0.3).
A plug and jack used to connect this equipment to the premises wiring and telephone network must 
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant 
telephone cord and modular plug is provided with this product. It is designed to be connected to a 
compatible modular jack that is also compliant. See installation instructions for details.
Connection to party lines is subjected to state tariffs. Contact the state public utility commission, 
public service commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the 
installation of this equipment does not disable your alarm equipment. If you have questions about 
what will disable alarm equipment, consult your telephone company or a qualified installer.
„In Case of Equipment Malfunction
Should any malfunction occur which cannot be corrected by the procedures described in this guide, 
disconnect the equipment from the telephone line cable, turn off the power and disconnect the power 
cord. The telephone line cable should not be reconnected or the main power switch turned ON until 
the problem is completely resolved. Users should contact their local authorized Canon Facsimile 
Service Dealer for the servicing of equipment.
Information regarding Authorized Service Facility locations can be obtained by calling the Canon 
Customer Center.
„Rights of the Telephone Company
If this equipment causes harm to the telephone network, the telephone company may temporarily 
disconnect service. The telephone company also retains the right to make changes in facilities and 
services that may affect the operation of this equipment. When such changes are necessary, the 
telephone company is required to give adequate prior notice to the user. However, if advance notice 
is not possible, the telephone company will notify the customer as soon as possible. Also, the 
customer will be advised of his/her right to file a compliant with the FCC if he/she believes it is 
necessary.
 
						

							112Safety Precautions
Warning
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or 
other electronic device to send any message via a telephone FAX machine unless such message clearly 
contains in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, 
the date and time it is sent and an identification of the business or other entity, or other individual sending 
the message and the telephone number of the sending machine or such business, other entity, or 
individual.
In order to program this information into your FAX machine, you should complete the procedure to register 
your name, unit’s telephone number, time, and date. See “Registering Sender Information” of this guide.
„Regulatory Information
FCC Notice (U.S.A. Only)
For 120V, 60Hz model
Model Number: K10303
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two 
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any 
interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital 
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable 
protection against harmful interference in a residential installation. This equipment generates, uses 
and can radiate radio frequency energy and, if not installed and used in accordance with the 
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this 
equipment does cause harmful interference to radio or television reception, which can be 
determined by turning the equipment off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures:
zReorient or relocate the receiving antenna.
zIncrease the separation between the equipment and receiver.
zConnect the equipment into an outlet on a circuit different from that to which the receiver is 
connected.
zConsult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC 
Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the 
manual. If such changes or modifications should be made, you could be required to stop operation of 
the equipment.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
1-516-328-5600
„Canon U.S.A., INC. LIMITED WARRANTY  --- (USA Only)
The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to 
the new or refurbished Canon-brand product (“Product”) packaged with this limited warranty, when 
purchased and used in the United States only.
The Product is warranted against defects in materials and workmanship under normal use and 
service (a) for a period of one (1) year from the date of original purchase when delivered to you in 
new condition in its original container or (b) for 90 days from the date of original purchase for 
refurbished Products. Product returned to a Canon USA repair facility or a Canon USA Authorized 
Service Facility (“ASF”), and proven to be defective upon inspection will be (a) repaired utilizing new, 
remanufactured, repaired and/or recycled parts (b) exchanged for new or; (c) exchanged for a 
 
						

							113 Safety Precautions
refurbished Product, as determined by the Canon USA repair facility or the ASF. Warranty repair or 
replacement shall not extend the original warranty period of the Product. A dated proof of purchase 
is required at the time of warranty service. A copy of your dated bill of sale will satisfy this 
requirement. This warranty does not cover any accessories, or any consumables, such as paper or 
ink cartridges, as to which there shall be no warranty or replacement.
This limited warranty shall only apply if the Product is used in conjunction with compatible 
computers, peripheral equipment and software. Canon USA shall have no responsibility for such 
items except for compatible Canon brand peripheral equipment covered by a separate warranty 
(“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed by the 
terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed 
with the Product are sold “as is” and without warranty of any kind by Canon USA, including any 
implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties 
are disclaimed. The sole warranty, if any, with respect to such non-Canon brand items is given by the 
manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product and does not apply 
in the following cases:
(a) Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by 
you, alteration, accident, electrical current fluctuations, improper use, failure to follow operating 
or maintenance instructions in, or environmental conditions prescribed in, Canon USA’s user’s 
manual or other documentation, or services performed by someone other than a Canon USA 
repair facility or ASF. Without limiting the foregoing, dropping the Product, scratches, and 
abrasions will be presumed to have resulted from misuse, abuse or failure to operate the 
Product as set forth in the user’s manual or other documentation for the Product.
(b) Use of parts, media, software or supplies (other than those sold by Canon USA), including non-
Canon ink cartridges or refilled ink cartridges, that cause damage to the Product or cause 
abnormally frequent service calls or service problems.
(c) If the Product has had its serial number or dating defaced, altered or removed.
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR 
CONTAINED ON THE SOFTWARE DISKETTES OR CD-ROMS ENCLOSED WITH, OR 
ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR 
FOR THE PRODUCT, IS SOLD “AS IS” AND WITHOUT WARRANTY BY CANON USA. THE SOLE 
WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE 
MANUFACTURER’S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY 
LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY 
IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER’S LICENSE 
AGREEMENT.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR 
FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE 
APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO 
OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY 
ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA, OR 
ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED 
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA 
SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE 
FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION 
OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED 
BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL 
THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN 
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND 
AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE 
OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, 
YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR 
 
						

							114Safety Precautions
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION, 
USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED 
SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME STATES 
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL 
DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS 
LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL 
PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A 
GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
Canon USA offers a range of customer technical support* options:
zInteractive troubleshooting, e-mail technical support, the latest driver downloads and answers to 
frequently asked questions (www.canontechsupport.com)
zToll-free live technical support Monday-Saturday (excluding holidays) at 1-800-828-4040
zTelephone Device for the Deaf (TDD-1-866-251-3752)
zRepair or Exchange Service Options:
In the event service is required for the Product during the limited warranty period, Canon USA 
offers two hardware support options:
Authorized Service Facility Carry-In / Mail-In Service
Canon USA’s Carry-In/Mail-In Service provides repair or exchange, at Canon USA’s option, 
through Canon USA’s Authorized Service Facility (ASF) network. The name and telephone 
number of the ASF(s) near you may be obtained from Canon USA’s Web site at 
www.canontechsupport.com or by calling the Canon USA Customer Care Center at 1-800-
828-4040, or any time while speaking to a technical support person. A Product covered by this 
limited warranty will be repaired or exchanged, as determined by Canon USA, and returned 
without charge by the ASF.
InstantExchange Service **
A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the 
problem and, if possible, correct it over the telephone. If the problem cannot be corrected over 
the telephone, and you elect the InstantExchange option, a reference number will be issued to 
you. You will be asked for the Product serial number and other information pertaining to your 
Product and for a ship-to location for the replacement Product (must include street address).
The Canon USA repair facility will ship out the replacement Product prepaid by Canon USA. 
After receipt of the replacement Product (with instructions and a prepaid waybill), follow the 
enclosed instructions on how to ship your product to the Canon USA repair facility. Your Product 
must be returned in the shipping carton in which the replacement Product was packed and 
include the reference number, A COPY OF YOUR DATED PROOF OF PURCHASE (BILL OF 
SALE), and a complete explanation of the problem. DO NOT INCLUDE ANY OTHER ITEMS 
WITH THE YOUR PRODUCT IN THE RETURN SHIPPING CARTON, AND BE SURE TO 
RETAIN YOUR PRINTHEAD, INK CARTRIDGE(S) AND TANK(S).
InstantExchange Service exchanges your Product with a replacement Product, which will 
normally be shipped the same day if your request for this service is by 3 p.m. E.T. Monday 
through Friday, except holidays. Canon USA does not guarantee same day shipment in the 
event of the occurrence of factors beyond its reasonable control. The replacement Product you 
receive may be a refurbished or reconditioned unit and will be covered for the balance of the 
period remaining on your original limited warranty. NOTE THAT BY USING THIS SERVICE YOU 
WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT TO YOU. CANON USA WILL 
RETAIN THE PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH SHALL BECOME 
THE PROPERTY OF CANON USA. InstantExchange warranty program service is available only 
during the express limited-warranty period for your Product and only in the continental United 
States, Alaska and Hawaii during such period.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary 
from state to state.
 
						

							115 Safety Precautions
* Support program specifics are subject to change without notice.
** InstantExchange warranty service is subject to the availability of refurbished or new replacement 
units.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
USA
Canon is a registered trademark of Canon Inc.
©2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and 
may also be a registered trademark in other countries.
 
						

							116Safety Precautions
Users in Canada
„Pre-Installation Requirements for Canon Facsimile Equipment
Notice
This equipment meets the applicable Industry Canada technical specifications.
The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be 
connected to a telephone interface. The termination on an interface may consist of any combination 
of devices subject only to the requirement that the sum of the RENs of all the devices does not 
exceed five.
Avis
Le présent matériel est conforme aux spécifications techniques applicables d’Industrie Canada. 
L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui 
peuvent être raccordés à une interface téléphonique. La terminaison d’une interface peut consister 
en une combinaison quelconque de dispositifs, à la seule condition que la somme d’indices 
d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5.