Canon network camera VBR13 VE User Manual

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A041 Number of uploads (FTP) [info]
A042 Number of uploads (HTTP) [info]
Memory card notification
M001 Starting and stopping of memory card 
control module [info]
M002 Valid management information 
inserted [info]
M003 Started/finished recreation of 
management information [info]
ONVIF notification (RTP)
R001 Startup of RTP distribution module 
[info]
R002 Stopping of RTP distribution module 
[info]
R003 RTSP PLAY request received [info]
R004 RTSP TEARDOWN request received 
[info]
Description uploader ftp:  normal=%1 test=%2 
(A041)
%1 Number of normal uploads.
%2 Number of test uploads.
Meaning Shows the number of uploads  executed.
Description uploader http:  normal=%1 test=%2  (A042)
%1 Number of normal uploads.
%2 Number of test uploads.
Meaning Shows the number of uploads  executed.
Description %1 sdctrl (M001)
%1 Starting or stopping
Meaning The memory card control module  (sdctrl) has started or stopped.
Description Valid db information (%1)(%2)(%3)  was inserted (M002)
%1 Name of management information file  with inserted valid information
%2 Directory number of valid information
%3 File number of valid information
Meaning Added to management information as  it appears to be a valid video file.
Description %1 updating management file  (%2)(M003)
%1 Start | Finish
%2 Management information identification  number
Meaning Process to recreate management  information finished.
Description starting media_plane (R001)
Meaning RTP distribution module started.
Description stoppting media_plane (R002)
Meaning RTP distribution module stopped.
Description PLAY received:  client_IP=%1, profile=%2, 
num_of_sessions=%3(V=%4, A=%5, 
M=%6,BC=%7) (R003)
%1 Client IP address
%2 Profile name of requested PLAY
%3 Total number of client sessions
%4 Total distribution count of Video stream
%5 Total distribution count of Audio stream
%6 Total distribution count of Metadata  stream
%7 Total distribution count of  AudioBackChannel
Meaning RTSP PLAY request was received.
Description TEARDOWN received:  client_IP=%1,  profile=%2, 
num_of_sessions=%3(V=%4, A=%5, 
M=%6,BC=%7) (R004)
%1 Client IP address
%2 Profile name of requested TEARDOWN
%3 Total number of client sessions
%4 Total distribution count of Video stream
%5 Total distribution count of Audio stream
%6 Total distribution count of Metadata  stream
%7 Total distribution count of  AudioBackChannel
Meaning RTSP TEARDOWN request was  received. 
						

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R005 Starting multicast [info]
R006 Stopping multicast [info]
Description start multicast:  profile=%1, num_of_sessions=%2(V=%3, A=%4, 
M=%5,BC=%6) (R005)
%1 Client IP address
%2 Profile name of requested  MulticastStreaming START
%3 Total distribution count of Video stream
%4 Total distribution count of Audio stream
%5 Total distribution count of Metadata  stream
%6 Total distribution count of  AudioBackChannel
Meaning Multicast was started.
Description stop multicast:  profile=%1,  num_of_sessions=%2(V=%3, A=%4, 
M=%5,BC=%6) (R006)
%1 Client IP address
%2 Profile name of requested  MulticastStreaming STOP
%3 Total distribution count of Video stream
%4 Total distribution count of Audio stream
%5 Total distribution count of Metadata  stream
%6 Total distribution count of  AudioBackChannel
Meaning Multicast was stopped. 
						

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Messages Displayed in the Information Display
Messages displayed in the information display of the Camera Viewer are classified into the following three types.
Warning Message
List of Viewer Messages
IconCategoryExplanation
Information Message Displays help messages related to vari ous buttons, pull-down lists, etc., as well as frame 
rate and other information.
Warning Message Displays a message urging caution to  the user when camera control privileges cannot be 
obtained, the audio session stops, etc.
Error Message Displayed when a system error occurs in the viewer.
MessageExplanation
The camera is busy. The connection limit was exceeded.
Failed to get camera control privileges. The request for camera control privileges was denied because the camera 
was being used by the administrator, etc.
You are not connected to the camera. An attempt was made to operate the camera when the camera was not 
connected.
Please get camera control privileges. An attempt was made to operate the camera without camera control 
privileges.
Another user is already connected as an 
administrator. The administrator is already connected to the camera.
No audio device. The [Audio Reception] button or [Audio Transmission] button was clicked 
while the computer audio device was unavailable or disabled.
Insufficient memory card capacity. An attempt was made to manually record to a memory card with insufficient 
capacity.
Recording to memory card is not a llowed. Recording to the memory card  failed because [Memory Card Operation 
Status] > [Operation Settings] was  not set to [Save Logs and Videos].
You cannot control the camera unless you exit 
Digital PTZ and Viewer PTZ.  The video display area was clicked with the Digital PTZ or Viewer PTZ 
enabled.
You cannot control the camera unless you exit 
Viewer PTZ.  The video display area was clicked with the Viewer PTZ enabled.
Start Digital PTZ or Viewer PTZ.  You clicked the pan/tilt slider, zoom slider, or video display area with the 
Digital PTZ and Viewer PTZ disabled.
Waiting for control privileges. A general user is waiting to obtain control.
Recreating video management information. The video managem ent information on the memory card is being recreated.
User authentication failed. User authentication failed, or the [Audio Transmission] button was clicked 
with [Audio Distribution] cleared for an  authorized user in [User Authority] 
when connecting as an authorized user.
Failed to initialize the ActiveX plugin. When the ActiveX plug-in is not installed after starting the Camera Viewer, 
the Camera Viewer waits 10 seconds for the plug-in to be installed, but the 
plug-in was not installed after 10 seconds.
JavaScript is not availa ble or disabled on your 
web browser. JavaScript could not be used in the web browser.
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Currently in the process of starting or ending 
audio transmission and receiving.Attempted to start or stop audio 
transmission while already processing 
starting or stopping of audio transmission and reception.
Cannot be controlled, because it is set to fixed at 
infinity mode. You tried to operate the focus when [Focus] was set to [Fixed at infinity].
Cannot be controlled, because it is set to manual 
mode. You tried to operate the Back Ligh
t Compensation button or exposure 
compensation when [Exposure] was se t to [Manual], or [Smart Shade 
Control] was set to [Auto].
You do not have video reception permission. A user without  video reception privileges tried to connect to the camera.
Cannot be controlled, because Clear IR Mode is 
enabled. You tried to operate Day/Night with [Clear IR Mode] enabled.
Audio reception is restricted. You clicked the audio  reception button when [Server] > [Audio Server] > 
[Audio Transmission from the Camera] was set to [Disable].
Audio transmission is restricted. You  clicked the audio transmission button when [Server] > [Audio Server] > 
[Audio Reception from View er] was set to [Disable].
Your web browser is not supported. You started t he Camera Viewer with an unsupported web browser.
ActiveX is disabled. ActiveX is disabled in th e web browser settings or system functions cannot 
be accessed from ActiveX due to security settings.
MessageExplanation
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If you have forgotten the settings and want to set the camera from the beginning, restore the factory default settings first.
It is recommended that you use [Setting  Page] > [Maintenance] > [Backup / Restor e] to create a backup file before 
restoring the factory default settings (P. 220).
Note
 Settings can also be backed up using the Camera Management Tool . For details on using the Camera Management Tool, please refer to 
“Camera Management Tool User Manual”.
 For factory default settings, please refer to P. 248.
Restoring the Initial Settings from a Web Browser
Use [Maintenance] > [General] > [Initialization] > [Netwo rk Settings] > [Do not save] on the Setting Page (P. 218).
Restoring Factory Default Settings with the Reset Switch on the Camera
If you have forgotten or do not know t he IP address of the camera or your Admi nistrator password, you cannot operate the 
camera via the network. In this case, reset the camera.
Prepare the camera for being reset in advance.
In order to press the reset switch or reboot switch, it may be  necessary to remove items such as the dome case or cover. 
For details, please refer to “Installat ion Guide” included with the camera.
VB-R13VE/VB-R12VE/ VB-M50B/VB-H651V
When the LED stops flas hing, the reset procedure is complete.
Restoring Factory Default Settings
Important
If you restore default settings, you will become unable to connect  to the camera because the administrator account is also initialized. Use 
the Camera Management Tool to configure the initial settings (P. 38).
1Hold down the reset switch while pressing the reboot switch with a pointed object.
2Release the reboot switch after at least three se conds while still holding down the reset switch.
3Release the reset switch when the LED (blue) starts flashing.
Reset Switch LED
Reboot Switch
VB-R13VE/VB-R12VE VB-M50B
Reset Switch LED
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VB-R13The camera does not have a power swit ch. To turn the camera on or off, connect or disconnect the power cable.
The LED will flash.
When the LED stops flas hing, the reset procedure is complete.
Reset Switch LED
Reboot Switch
VB-H651V
1Turn the camera off.
2Hold down the reset switch and connect the power cable. Continue to hold the reset switch for five seconds or 
longer.
3Release the reset switch.
Reset Switch LED 
						

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VB-H652LVEWhen the LED stops flas hing, the reset procedure is complete.
1Incline the installation adjustment switch to the RESET  position while pressing the reboot switch with a pointed 
object.
2Release the reboot switch after at least three seconds wh ile still inclining the installation adjustment switch.
3Release the installation adjustment switch when the LED starts flashing.
Installation Adjustment Switch
Reboot Switch LED 
						

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List of Factory Default Settings
ItemSetting
LAN Interface Auto
Maximum Packet Size 1500

IPv4 Address Setting Method Auto (DHCP)
IPv4 Address 192.168.100.1
Subnet Mask 255.255.255.0
IPv4 Default Gateway Address
AutoIP Enable
IPv4 Address (AutoIP)
 IPv6 Enable
Auto (RA) Enable
Auto (DHCPv6) Enable
IPv6 Address (Manual)
Prefix Length 64
IPv6 Default Gateway Address
IPv6 Address (Auto)
 DNS
Name Server Address 1
Name Server Address 2
Auto-Setting of Name Server 
Address Disable
Host Name
Host Name Registration with 
DDNS Disable
Search Domain
Search Domain List
 mDNS Use mDNS Enable
 Administrator Account
Administrator Name
Password

Authorized User Camera Control Video Distribution and  Privileged Camera 
Control
Guest User Camera Control Video Distribution and  Camera Control
Authorized User Audio Distribution  Yes
R13M50H652H651
Guest User Audio Distribution  Yes
 Current Date and Time
 Setting Setting Method Set manuallyAuto-Setting of NTP Server Disable
NTP Server
Time zone (GMT+09:00) Osaka,  Sapporo, Tokyo
Daylight Saving Time Disable

 All Videos Video  Size  Set 1920 x 1080 / 960 x 540 /  480 x 270

Video Quality: 480 x 270 6
Video Quality: 960 x 540 6
Video Quality: 1920 x 1080 6
Video Quality: Digital PTZ  6
Video Size: video Transmission 1920 x 1080
Maximum Frame Rate: Video 
Transmission 15.0
Video Size: Upload / Memory card 480 x 270
 H.264(1)
Video Size 1920 x 1080
Bit Rate Control Use bit rate control
Target Bit Rate (kbps) 3072
Video Quality 6
Frame Rate (fps) 15
I Frame Interval (sec) 1
 H.264(2) Enable in H.264(2) Disable
Video Size 480 x 270
Bit Rate Control Use bit rate control
Target Bit Rate (kbps) 1024
Video Quality 6
Frame Rate (fps) 15
I Frame Interval (sec) 1

 All Videos
ItemSetting
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Video  Size  Set1280 x 720 / 640 x 360 / 
320 x 180
 Video Quality: 320x180 6
Video Quality: 640x360 6
Video Quality: 1280x720 6
Video Quality: Digital PTZ 6
Video Size: video Transmission 1280 x 720
Maximum Frame Rate: Video 
Transmission 15.0
Video Size: Upload / 
Memory card 320 x 180
 H.264(1) Video Size 1280 x 720
Bit Rate Control Use bit rate control
Target Bit Rate (kbps) 3072
Video Quality 6
Frame Rate (fps) 15
I Frame Interval (sec) 1
 H.264(2) H.264(2) Disable
Video Size 320 x 180
Bit Rate Control Use bit rate control
Target Bit Rate (kbps) 1024
Video Quality 6
Frame Rate (fps) 15
I Frame Interval (sec) 1
 General
Default Page Display Setting Page
 User Authentication Authenticate
Rotate Video Display  Do not rotate
 Camera Name Camera Name (alphanumeric 
characters) Camera
 Camera Control Digital Zoom Disable
Enhanced Digital Zoom  Disable
Maximum Digital Zoom 
Magnification  5
Image Stabilizer Disable
Smart Shade Control Strength 
(Auto) Medium
ItemSetting
H652H651
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R13R12M50
Haze Compensation Strength 
(Auto)Medium
Infrared Light Strength (Auto)  Strong
Motion-Adaptive Noise Reduction Disable
Pan/Tilt Speed Control  Control by zoom  position
Auto Flip  Enable
 Day/Night (when Auto is set) Switching Brightness Standard
Response (sec.) 20
 Installation Conditions LED Setting  Turn On
Image Flip Disable
 Camera Position Control Restricted to Presets  No Restriction
Camera Position without Control Do not return to Home  Position
 External Input Device 1 
Device Name (alphanumeric 
characters)
 External Input Device 2 
Device Name (alphanumeric 
characters)
 External Output Device 1 
Device Name (alphanumeric 
characters)
 External Output Device 2 
Device Name (alphanumeric 
characters)
 Camera position
Pan/Tilt/Zoom position  Register
Digital PTZ Position  Unregister
 Camera Settings Focus Auto 
Manual 
Exposure Auto
AGC Limit 6
Slow Shutter Disable
Shutter Speed 1/100
Aperture 11
ItemSetting
H652
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M50
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Gain9
Exposure Compensation 0
Metering Mode Center-Weighted
Smart Shade Control Disable
Smart Shade Control Level 1 (Mild)
White Balance Auto
R Gain 255
B Gain 255
Noise Reduction Standard
Sharpness 3
Color Saturation 4
Haze Compensation Disable
Haze Compensation Level 4
Clear IR Mode  Disable
Day/Night Day Mode
Use Infrared  Day/Night Operation
Infrared Light Level  1 (Mild)
 Day/Night Mode Focus Day/Night Mode Focus Control Use One-shot AF
Light Source  Fluorescent
 Camera Control Day/Night Day Mode
 Panorama Creation Area 
Specify the panorama creation 
area Not specified
 Capture Settings  Exposure Lock Center
White Balance Lock Do not lock
Focus Lock Do not lock
 Restrict View  View Restrictions Disable
 Preset Registration
Pan/Tilt/Zoom position  Register
Digital PTZ Position  Register
Camera Settings Register 
Unregister 
Preset Name (alphanumeric 
characters) preset 1
Show in Viewers Enable
 Route List/Route
ItemSetting
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H652
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Effective Conditions Not used
Route Name (alphanumeric 
characters) 
Specify Active Time Not specified
Start Time 00:00
End Time 00:00
Reverse Route  Disable
 Edit Tour Route Speed (PT)  20 (Fast)
Speed (Z)  8(Fast)
Pause Duration 0 
1 
 Specified Area Area 1 (Pink) Disable
Area 2 (Purple) Disable
Area 3 (Blue) Disable
Area 4 (Cyan) Disable
Area 5 (Green) Disable
Area 6 (Yellow) Disable
Area 7 (Orange) Disable
Area 8 (White) Disable
 Enable in H.264(1) Disable
Enable in H.264(2) Disable
Data Size Reduction Level Hight
 On-screen display Date display Disable
Position of date display Upper left
Format of date display YYYY/MM/DD
Time display Disable
Position of time display Upper left
Text display Display nothing
Position of text display Upper left
Text string display
Color of text White
Background color Black
Color depth of text and 
background Fill text and 
background color
 Mask area Area Enable
 All privacy masks Color Black
ItemSetting
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