Canon network camera VBM40 User Manual

							List of Log Messages
7-17
7
Appendix
S012 External device service started [info] 
S013 External device service shut down [info] 
S014 Timer service started [info] 
S015 Timer service shut down [info] 
S070 Change to SSL certificate [info] 
S220 PAN/TILT operation warning [warning] 
S240 Camera error [warning] 
S250 PAN/TILT error [warning] 
Description starting extio (S012) 
Meaning The external device input/output service was started.
Description shutdown extio (S013) 
Meaning The external device input/output service was shut down.
Description starting timer (S014) 
Meaning The timer service was started.
Description shutdown timer (S015) 
Meaning The timer service was shut down.
Description ssl: succeeded to %1 certificate (S070) 
%1 generate | load | delete | restore 
Meaning A certificate was generated/loaded/deleted/restored
CountermeasureNone
Description %1 warning detected. [%2] (S220)
1% PAN | TILT
2% Warning details
Meaning An error occurred during operation or stopping of PAN/TILT.
CountermeasureCheck that the camera is not touching the dome, etc.
Description serviceman call (S240)
Meaning A camera error occurred.
CountermeasureCamera needs to be serviced.
Description serviceman call (S250)
Meaning An error occurred in the PAN/TILT area.
CountermeasureCamera needs to be serviced. 
						

							7-18
S306 Error on saving settings [err] 
S307 Error on saving settings [err] 
S310 Working error in event service [err] 
S311 Working error in external input/output service [err] 
S312 Working error in timer service [err] 
S320 PAN/TILT operation error [err] 
Description Cant update system settings (S306) 
Meaning An error generated while the system was saving setting. Setting could not be saved. 
CountermeasureProvide enough memory space by deleting unnecessary files in the user memory area, etc. 
Description (vbadmin.c XXX) Cant update system settings (S307) 
Meaning An error generated while the settings were saved by the setup protocol. Setting could not be saved. 
CountermeasureProvide enough memory space by deleting unnecessary files in the user memory area, etc. 
Description cannot work event [%1] [%2] [%3] (S310) 
%1 Error number
%2 Cause of error
%3 Error information
Meaning An error occurred while the event service was running. 
CountermeasureIf the problem persists after rebooting, the camera is faulty. Arrange for servicing. 
Description cannot work extio [%1] [%2] [%3] (S311) 
%1 Error number
%2 Cause of error
%3 Error information
Meaning An error occurred while the external input/output device service was running. 
CountermeasureIf the problem persists after rebooting, the camera is faulty. Arrange for servicing. 
Description cannot work timer [%1] [%2] [%3] (S312) 
%1 Error number
%2 Cause of error
%3 Error information
Meaning An internal error occurred in the timer service. 
CountermeasureIf the problem persists after rebooting, the camera is faulty. Arrange for servicing. 
Description %1 error occurred. [%2] (S320) 
1% PAN | TILT
2% Warning details
Meaning An error occurred during operation or stopping of PAN/TILT.
CountermeasureCheck that the camera is not touching the dome, etc.
If the error is not caused by problems such as contact with peripheral items, the camera needs to be serviced.  
						

							List of Log Messages
7-19
7
Appendix
S410 Event service initialization error [crit] 
S411 External input/output service initialization error [crit] 
S412 Timer service initialization error [crit] 
S413 Timer service runtime error [crit] 
Description event initialization error [%1] [%2] (S410) 
%1 Error number
%2 Cause of error
Meaning An error occurred in the initialization of the event service. 
CountermeasureIf the problem persists after rebooting, the camera is faulty. Arrange for servicing. 
Description extio initialization error [%1] [%2] (S411) 
%1 Error number
%2 Cause of error
Meaning An error occurred in the initialization of the external input/output device service. 
CountermeasureIf the problem persists after rebooting, the camera is faulty. Arrange for servicing. 
Description timer initialization error [%1] [%2] (S412) 
%1 Error number
%2 Cause of error
Meaning An error occurred in the initialization of the timer service. 
CountermeasureIf the problem persists after rebooting, the camera is faulty. Arrange for servicing. 
Description timer working error [%1] (S413) 
%1 Error number
Meaning An error occurred while the timer service was running. 
CountermeasureIf the problem persists after rebooting, the camera is faulty. Arrange for servicing.  
						

							7-20
Messages displayed in the Information Field
Messages displayed in the information field of the viewer are classified into the following three types.
„Information Message
„Warning Message
List of Viewer Messages
IconCategoryExplanation
  Information Message Help messages on various buttons, pull-down lists, etc., as well as PTZ, frame rate and 
other information from the camera are shown. 
Warning Message A message will be displayed notifying the user when camera control privileges cannot 
be obtained, the audio session stops, etc. 
  Error Message Displayed when a system error occurs in the viewer.
MessageExplanation
Connection closed by the camera.  The camera was disconnected. 
{n}fps Pan : {p} Tilt : {t} Zoom : {z} Communicating with the camera normally
{n}fps Pan : {p} Tilt : {t} Zoom : {z} IS: {Image Stabilizer value} Communicating with the camera normally
Audio connection has been closed.  The video session has continued after the audio session was 
disconnected (applicable to both transmission and reception). 
Camera control gained.  Displayed when camera control is obtained. You can operate the 
camera. 
Camera control lost.  Displayed when camera control is released. You cannot operate 
the camera until you get camera control privileges again. 
MessageExplanation
Could not connect to the camera.  Connection failed due to an invalid IP address, etc. 
The camera is busy.  The connection limit was exceeded. 
Failed to get camera control privileges.  The request for camera control privileges was denied because the 
camera was being used by the Admin Viewer, etc. 
Failed to establish audio connection.  Connection for audio reception failed. 
You are not connected to the camera.  An attempt was made to operate the camera when the camera was 
not connected. 
Please get camera control privileges.  An attempt was made to operate the camera without camera 
control privileges. 
Another user is already connected as an administrator.  The Admin Viewer is already connected to the camera. 
The viewer is already connected in another window.  The viewer is already available in another window. 
Cookie is not available or blocked on your web browser.  Cookie is not available or blocked on your web browser. 
JavaScript is not available or disabled on your web browser. JavaScript is not available or blocked on your web browser. 
No audio device.  The [Audio] button has been clicked when there is no audio device 
or the audio device has been disabled in the PC. 
Initialization of Canon Network Camera Audio Receiver failed.  ActiveX plugin is not installed within ten seconds after clicking the 
[Audio] button. 
						

							7-21
7
Appendix
Since this camera supports various functions, it is recommended that you write down the settings for respective functions. 
If you have forgotten the settings and want to set the camera from the beginning, restore the factory default settings first. 
*For factory default settings, see P. 7-23. 
Restoring the Initial Setting from the 
Maintenance Page in the Web Browser
To display the settings menu, you need to enter the IP 
address of the camera, user name and administrator 
password (P. 3-3). 
The maintenance page appears. 
A confirmation message appears, asking if you want 
to restore to the default settings. To restore to the 
default settings, click [OK].Administrator password for the camera, maximum 
packet size, network settings, date, time, time zone, 
SSL certificate, encrypted communications.
Restore Factory Default Settings with the 
Reset Switch on the Camera
If you have forgotten or dont know the IP address of the 
camera or your Administrator password, you cannot 
operate the camera via the network. In this case, press 
the reset switch at the back of the camera. 
There is no on/off switch on the camera. Turn the 
camera on and off by plugging in or unplugging LAN 
cable (PoE supply), AC adaptor or external power 
plug.
The reset switch is located in a recessed area at the 
back. Push the switch using the tip of a slender object 
such as a clip. 
All settings of the camera, except for the date and 
time, are restored to factory default settings. 
Restore Settings
1Launch the web browser and display the settings 
menu. 
2On the Settings Menu page, click [Maintenance]. 
3Click [Exec] under [Restore Settings].
Caution
 You must not turn off the camera while it is 
performing the [Restore Settings] operation. 
Turning off the camera at this stage may result in 
disabling its ability to boot correctly. 
 Once [OK] is clicked, you can no longer stop the 
process of restoring the default settings.
4The camera will be reset to the factory default settings 
excluding the following items.
1Turn off the camera. 
2Turn on the power while pushing the reset switch, and 
keep pushing the reset switch for 5 seconds or more.
Reset Switch 
						

							7-22
Important
If the reset switch is pushed, network-related settings will also 
be restored to factory default settings including the cameras IP 
address, subnet mask, default gateway address etc. 
Accordingly, you can no longer operate the camera from the 
PC you were using to connect to the camera before. When 
initializing the camera, use the “VB Initial Setting Tool v5.0.1” 
installed in your PC to set an IP address appropriate for the 
environment in which the camera is used (see “Performing 
Initial Settings for the Camera” (P. 2-4)).  
						

							7-23
7
Appendix
The factory default settings are shown. If you have changed the settings, be sure to write down the new settings. 
List of Factory Default Settings
ItemSettingSetting 1
 (year/month/day) Setting 2
 (year/month/day) 
  User Name (Administrator ID) 
  Administrator passwordroot
camera
  Path to setting pages admin

LAN Interface
Maximum Packet Size

IPv4 Address Setting Method
IPv4 Address 
Subnet Mask
IPv4 Default Gateway Address 

IPv6
Auto
IPv6 Address (Manual) 
Prefix Length
IPv6 Default Gateway Address
IPv6 Address (Auto) 
 DNS
Name Server Address 1
Name Server Address 2
Host Name
Host Name Registration with DDNS

SNMP
   Community Name
   Administrator Contact Information
   Administration Function Name
   Installation LocationAuto
1500
Manual
192.168.100.1
255.255.255.0
Enable
Enable 
64
Disable
Disable
public
VB-M40
 Current Date and Time
 Setting
Setting Method
   NTP Server
Time ZoneSet manually
(GMT+09:00) Osaka,
Sapporo, Tokyo 
						

							7-24
 Camera Name
Camera Name (alphanumeric characters) 
 Initial Camera Settings
AE Mode
Slow Shutter
Shutter Speed
Exposure Compensation
Metering Mode
Focus Mode
Smart Shade Control
White Balance
    R Gain 
    B Gain 
 Camera Control
Digital Zoom
Image Stabilizer
 Day/Night
Mode
    Switching Brightness
    Response (sec.) 
 Installation Conditions
Dome
LED Setting
Image Flip
 Camera Position Control
Restricted to Presets
Camera Position without Control
 External Input Device 1
Device Name (alphanumeric characters) 
 External Input Device 2
Device Name (alphanumeric characters) 
 External Output Device 1
Device Name (alphanumeric characters) 
 External Output Device 2
Device Name (alphanumeric characters) Camera
Auto
Disable
1/100
0 
Center-Weighted
Auto
Disable 
Auto 
255
255
Disable
Disable
Manual
Standard
20
Do not use
Turn On
Disable
No Restriction
Do not return to Home Position
 Initial Camera Settings
Intelligent Function Information
 JPEG
Image Quality: 160 x 120
Image Quality: 320 x 240
Image Quality: 640 x 480
Image Quality: 1280 x 960
Image Size: Image Transmission
Maximum Frame Rate: Image Transmission
Image Size: Upload
 H.264
Bit rate Control
Video Quality 
Target Bit Rate (kbps) 
Video Size 
Frame Rate (fps)
 On-screen display 
Date display 
Position of date display
Format of date display
Time display
Position of time display
Text display
Position of text display
Text string display
Color of text 
Color of text outline
Color depth of text and outlineDo not add 
3
3
3
3
320 x 240
30.0
320 x 240
Use bit rate control 
3
1024
320 x 240
30
Disable
Upper left
YYYY/MM/DD
Disable 
Upper left
Display nothing
Upper left
Black
White
Fill text and outline
ItemSettingSetting 1
 (year/month/day) Setting 2
 (year/month/day)  
						

							List of Factory Default Settings
7-25
7
Appendix
 General Upload
Upload
 HTTP Upload
Notification
URI
User Name
Password
Proxy Server
Proxy Port
Proxy User Name
Proxy Password
Parameter (query string) 
 FTP Upload
Notification
FTP Server
User Name
Password
PASV Mode
File Upload Path
File Naming
    Subdirectory Name to Create
    File Name to Create
    Maximum Number of Loops
 E-mail Notification
Notification
Mail Server Name
Mail Server Port 
Sender (From) 
Recipient (To) 
Authentication
    User Name
    Password
    POP Server
    Subject
    Message BodyUpload Disabled
Notification Only with HTTP
80
Image data upload with FTP
Enable
YYMMDDHHMMSSms
image.jpg
0
Text Only
25
None
ItemSettingSetting 1
 (year/month/day) Setting 2
 (year/month/day)  
						

							7-26
 Image Server
Maximum Number of Clients
Maximum Control Queue Length
Maximum Connection Time (sec.) 
Camera Control Time (sec.) 
 Audio Server
Audio Transmission from the Camera
    Input Volume
    Voice Activity Detection
Audio Reception from the Viewer
    Output Volume
    Echo Canceller
    Audio Input
 HTTP Server
Authentication Method
HTTP Port
HTTPS PortGlobal Address for the Web Page
IPv4 Address
(global address for the web page) 
Port Number
(global address for the web page) 30
30
0
20
Disable
50
Disable
Disable
50
Disable
Line In
Basic Authentication
80443IP Address
 Image Buffer
Frame Rate
Pre-event Buffer (number of image frames) 
Post-event Buffer (number of image frames) 
 Volume Detection
Volume Detection Event
    Detect Criteria
    Reference Volume Level
    Detect Criteria Duration (sec) 
    ON Event Operation
    OFF Event Operation
    Preset
    Upload
    E-mail Notification
 External Device Input
External Device Input Event
 External Device Input 1
ON/OFF Input Inversion
ON Event Operation
OFF Event Operation
   Preset
   Upload
   E-mail Notification
Audio Playback at ON Event
Audio Playback at OFF Event
   Sound Clip
   Volume1
0
0
Disable
The reference volume level or above50
0
Disable
Disable
None
Disable
Disable
Enable
Disable
Disable
Disable
None
Disable
Disable
Disable
Disable
50
ItemSettingSetting 1
 (year/month/day) Setting 2
 (year/month/day)