Canon network camera VBC60 User Manual

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Appendix
List of Log Messages
Log Messages on the VB-C60
Log messages are classified into the following six types.
„Application (camera) messages
A030 Startup and shutdown of WebView Livescope Client [info]
A031 Transmitted video data size [info]
A040 Cause of rebooting [info]
CategoryLevelCodeFault level
alert Error 5xx Hardware-level failure (System operations will stop) crit Error 4xx Software-level failure (Task operations will stop)
err  Error 3xx Operational error (Operations will continue)
warning Warning 2xx Non-operational error notice Warning 1xx Error external to the system
info Information 0xx Information on normal operation
Description %1%2 host=, user=, prio= (A030) %1 W: WebView session, V: Session-less video client, 
N: Session-less event client
%2 Connect, -: Disconnect
Meaning The camera server client was connected or disconnected.
Description %1= host=, user=, 
video=:< Number of frames> (A031)
%1 W:WebView session, V: Session-less video client
Description %1 %2 (A040) %1 Date & time information (Wed Jun 30 21:49:08 1993 format)
%2 Cause of rebooting (A4xx message)
Meaning The camera was rebooted due to the cause of rebooting A4xx. 
						

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List of Log MessagesA101 Invalid user name [notice]
A102 Invalid password [notice]
A111 Invalid host [notice]
A160 Recovery of pan/tilt subsystem [notice]
A201 Registered panorama image error [warning]
A250 Control error during camera initialization [warning]
A260 Slipped pan/tilt position [warning] Description user  not found (A101)
Meaning The camera was accessed by an unauthorized user.
Description user  password mismatch (A102) Meaning The password is invalid.
Description host  access denied (A111) Meaning The camera was accessed from a host from which access is prohibited.
Description  recovered (A160) Meaning The pan/tilt sub-system that had stopped functioning has recovered. 
Remarks See A460. 
Description corrupt panorama image - ignored (A201) Meaning The panorama image is invalid. 
CountermeasureRecapture a panorama image and register it again. 
Remarks A file may have been registered while still open. 
Description Camera control timeout - < Camera command> (A250)  Meaning An initialization error occurred due to a command timeout (upright 
position/on ceiling, initialization of camera platform, dome). 
CountermeasureIf the problem persists after rebooting the camera, the camera is faulty.
Description  - c=< Error code> (A260)  Meaning The pan/tilt position has slipped.  
						

							
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List of Log Messages
Appendix
A330 Video input error [err]
 A350 Camera control system [err]
A450 Camera initialization failed [crit]
A460 Stopping of pan/tilt subsystem function [crit] 
„Application (uploader) messages
A004 Starting and stopping of uploader [info]Description video input timeout - resetting (A330)
Meaning The video input has been reset because video input stopped.
CountermeasureIf the error occurs repeatedly, the camera is damaged. Contact our 
Customer Service Center.
Description camera status timeout - resetting (A350) Meaning The camera control system has been reset due to a communication 
timeout with the camera.
CountermeasureIf the error occurs repeatedly, the camera is damaged. Contact our 
Customer Service Center.
Description camera initialization failed -  (A450) Meaning The camera control function has stopped because the camera control 
system could not be initialized.
CountermeasureIf the error persists after rebooting the camera, the camera is damaged. 
Contact our Customer Service Center. 
Description  stopped - c=< Error code> (A460) Meaning An error occurred during pan/tilt control, so the control function was 
disabled.
CountermeasureIf the error persists after rebooting the camera, the camera is damaged. 
Contact our Customer Service Center. 
Remarks To reset the error, send http://[IP address]/-wvhttp-01-/platformreset (if the 
camera is not damaged.) 
Description %1 uploader (A004) %1 Starting or stopping.
Meaning The uploader was started or stopped. 
						

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List of Log MessagesA120 Resolution of upload destination name failed [notice]
A121 Connection to upload destination failed [notice]
A122 Connection to upload destination failed [notice]
A130 Stream recording buffer recovered [notice]
A134 Invalid upload setting (FTP/HTTP mode) [notice]
A135 Invalid upload setting (FTP PORT/PASV mode) [notice]
A136 Invalid upload setting (HTTP notification only/image mode) [notice]Description uploader cannot resolve the server name (A120)
Meaning The name of the upload destination could not be resolved.
Description uploader cannot connect to the server (A121) Meaning The upload destination could not be connected ( ).
Description uploader cannot connect the server (A122) Meaning The upload destination could not be connected due to a reason other than 
A120 and A121.
Description stream buffer recovered - lost= (A130) Meaning The image buffer for stream recording has recovered.
Description ftp/http mode invalid. uploader set  forcibly (A134) Meaning The upload mode setting is invalid. The upload function was forcibly 
disabled.
Description ftp port/pasv mode invalid. uploader set  forcibly (A135) Meaning The PORT/PASV mode setting in connection with FTP upload is invalid. The 
PASV mode was forcibly set.
Description http notice/image mode invalid. uploader set  forcibly (A136) Meaning The notification only/image mode setting in connection with HTTP upload 
is invalid. The image mode was forcibly set. 
						

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List of Log Messages
Appendix
A137 Invalid upload setting (E-mail notification) [notice]
A138 Invalid upload setting (E-mail notification authentication mode) [notice]
A220 Video input warning detected [warning]
A230 Video input warning detected [warning]
A270 Upload image buffer overflowed [warning]
A271 E-mail communication buffer overflowed [warning]Description mode invalid. uploader set  forcibly (A137)
Meaning The e-mail notification setting is invalid. E-mail notification was forcibly 
disabled.
Description authentication mode invalid. uploader set  forcibly (A138) Meaning The setting for e-mail notification authentication mode is invalid. 
SMTP_AUTH was forcibly set.
Description video%1 warning -  (A220) %1 Video input number
Meaning An error that permits recovery of the video input system was detected.
Description stream buffer overflowed (A230) Meaning The image buffer for stream recording overflowed and the application 
began discarding images.
Description %1 images are lost due to upload buffer overflow (A270) %1 Number of discarded upload images
Meaning Upload images overflowed from the image buffer.
CountermeasureMake adjustments to reduce the number of event occurrences. Also adjust 
the upload quality, image size and frame rate.
Description mail queue is full (A271) Meaning E-mails overflowed from the communication buffer.
CountermeasureMake adjustments to reduce the number of event occurrences. Also adjust 
the upload quality and resolution. 
						

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List of Log MessagesA272 Upload communication buffer overflowed [warning]
A321 Video control command failed [err]
A420 Video input initialization failed [crit]
A421 Video control command failed [crit]
A422 Video input frozen [crit]
A423 Video input error detected [crit]Description ftp/http queue is full (A272)
Meaning Upload data overflowed from the communication buffer.
CountermeasureMake adjustments to reduce the number of event occurrences. Also adjust 
the upload quality, image size and frame rate.
Description video%1 command error -  (A321) %1 Video input number
Meaning Issuance of a command to the video input system failed. If this error 
occurs frequently, an A42x error will occur.
Description video%1 initialization failure -  (A420) %1 Video input number
Meaning The video input function was stopped because the video input system 
could not be initialized.
Description video%1 command error -  (A421) %1 Video input number
Meaning The video input function was stopped because issuance of an essential 
command to the video input system failed.
Description video%1 stalled (A422) %1 Video input number
Meaning The video input function was stopped because video generation stopped.
Description video%1 fatal error -  (A423) %1 Video input number
Meaning The video input function was stopped because an error that does not 
permit recovery of the video input system was detected. 
						

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List of Log Messages
Appendix
A470 Uploader initialization failed [crit]
„Application (audio server) messages
B001 Starting and shutdown of audio server [info]
B011 Audio client connected [info]
B012 Audio client closed [info]
B101 Error request received [notice]Description uploader initialization failure - %1 (A470)
%1 Error number
Meaning The uploader could not be initialized.
CountermeasureIf the problem persists after rebooting the camera, the camera is faulty.
Description %1 wvaudio (B001) %1 starting | shutdown
Meaning The audio server was started/shut down.
Description [%1] %2 connected n=%3 (B011) %1 Client type (send | recv)
%2 Client host IP address
%3 Total number of clients
Meaning An audio client was connected.
Description [%1] %2 closed [%3] (B012) %1 Client type (send | recv)
%2 Client host IP address
%3  Disconnection type (active | passive | sender)
Meaning An audio client was disconnected.
Description %1 unusual request[%2] (B101) %1 Client host IP address
%2 Error type (400 | 404 | ...)
Meaning The request was denied due to a command error (400) or parameter error 
(404). 
						

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List of Log MessagesB102 Client connection denied [notice]
B103 Client forcibly disconnected [notice]
B301 Audio sending device error [err]
B401 Audio device initialization failed [crit]Description %1 request denied[%2] (B102)
%1 Client host IP address
%2 Denial type (41 | 43 | ...)
Meaning Client connection was denied due to an authentication error (41), 
insufficient resource (43), specification of unsupported codec (45), 
specification of unsupported stream (46), host access restriction (48), too 
many clients (49) or invalid operation mode (4a).
Countermeasure
41: Check the user name, password or user list used for connection, 43: 
Reconnect or reboot the camera, 45 or 46: Use supported client software, 
48: Check the host access restriction, 49: Check the maximum number of 
clients that can be connected, 4a: Check the applicable settings to see if 
the audio server is used.
Description %1 access denied[%2] (B103) %1 Client host IP address
%2 Denial type (41 | 48 | 4a)
Meaning Connection was initially permitted, but the setting has subsequently been 
changed to prohibit access, thereby triggering a forced disconnection (the 
denial type is the same with B102).
Description cannot use audio device for tx[%1:%2] (B301) %1 Error handling (ld | buff)
%2 Error number
Meaning An audio device error was detected.
CountermeasureIf the error is not reset automatically, arrange for servicing.
Description audio device initialization error[%1] (B401) %1 Error number
Meaning The audio device could not be initialized. The audio server stops.
CountermeasureIf the problem persists after rebooting, the camera is faulty. Arrange for 
servicing. 
						

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List of Log Messages
Appendix
B402 Audio server initialization failed [crit]
B403 Settings change failed [crit]
„HTTP Server Messages
H143 User name specification error [notice]
H144 Password specification error [notice]
H145 Connection denied due to host access limitation [notice]Description wvaudio initialization error[%1] (B402)
%1 Error number
Meaning The audio server could not be initialized. The audio server stops.
CountermeasureIf the problem persists after rebooting, the camera is faulty. Arrange for 
servicing.
Description cannot set config[%1] (B403) %1 Error number
Meaning The settings could not be updated. The audio server stops.
CountermeasureIf the problem persists after rebooting, the camera is faulty. Arrange for 
servicing.
Description (http_auth.c.XXX) get_password failed (H143) Meaning An unknown user was specified in user authentication.
Description (http_auth.c.XXX) password doesnt match for %1 %2, IP:%3 (H144) %1 URL XSS vulnerability countermeasure implementation (process 
equivalent to ftpd)
%2 User name
%3 IP address
Meaning A wrong password was specified in user authentication.
Description (mod_haccess.c.XXX) host %1 access denied (H145) %1 IP address
Meaning Connection was denied due to access limitation imposed on the host. 
						

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List of Log Messages
„ System Messages
S004 Starting and stopping of system [info]
S005 System settings changed [info]
S240 Camera error [warning]
S306 Error on saving settings [err]
S307 Error on saving settings [err]Description %1 webview (S004)
%1 Starting or stopping.
Meaning The video server (webview) has started or stopped.
Description (vbadmin.c.XXX) System settings updated (S005) Meaning Settings not requiring rebooting were changed.
Description serviceman call (S240) Meaning The camera generated an error that requires servicing.
Description Cant update system settings (S306) Meaning An error generated while the system was saving settings. Settings could 
not be saved.
CountermeasureProvide enough memory space by deleting unnecessary files in the user 
memory area, etc.
Description (vbadmin.c XXX) Cant update system settings (S307) Meaning An error generated while settings were saved by the setup protocol. 
Settings could not be saved.
CountermeasureProvide enough memory space by deleting unnecessary files in the user 
memory area, etc.