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Canon Maxify Mb5020 User Guide

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Page 921

Cannot Detect the Machine during Wired LAN Setup: Check 3
Is the wired LAN setting of the machine enabled?
Make sure that the 
 icon is displayed on the touch screen.
If the icon is not displayed: The wired LAN setting of the machine is disabled. Enable the wired LAN setting of the machine.
After enabling the wired LAN setting, click  Back to Top on the Check Printer Settings  screen to try to
set up the network communication from the beginning.
If the icon is displayed:
Go to check 4.
Cannot Detect the...

Page 922

Cannot Detect the Machine during Wired LAN Setup: Check 4
Is the machine connected to the router?
By using the operation panel of the machine, make sure that the machine is connected to the router. Select  Setup on the HOME screen, then select  Device settings > LAN settings  > Confirm LAN
settings  > LAN setting list .
Make sure that  Connection on the touch screen is set to  Active.
If Connection is set to Inactive:
The machine is not connected to the router. Connect the machine to the router. Click...

Page 923

Cannot Detect the Machine during Wired LAN Setup: Check 5
Does the firewall function of your security software or operation system forcomputer interfere with setting up the network communication?
The firewall function of your security software or operation system for computer may limit communications
between the machine and your computer. Confirm the setting of firewall function of your security software
or operation system or the message appearing on your computer.
If the firewall function interferes...

Page 924

Cannot Detect the Machine during Wired LAN Setup: Check 6
Check the settings of the router.
Check the settings of the router for the network connection such as IP address filtering, MAC address filtering, or DHCP function.
For details on how to check the settings of the router, refer to the instruction manual supplied with the
router or contact its manufacturer.
After checking the settings of the router, click  Redetect on the Check Printer Settings  screen.
When the machine is detected, follow the...

Page 925

The Machine Cannot Be Detected in the Wireless LAN
Check1 Make sure that the machine is turned on.
Check2  Is Change LAN  in LAN settings  under Device settings  set to Disable LAN ?
Check3
 When the machine is connected to the computer temporarily using a USB
cable, make sure that the USB cable is connected properly.
When you set up the wireless LAN connection or change the wireless LAN settings using IJ Network Tool
through USB connection, make sure that the machine is connected to the computer with a...

Page 926

If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed nearby,the device may cause interference. Place the wireless station as far away from the interference source as
possible.
Check11  Make sure that the network settings of the computer are correct.
Make sure that the computer can communicate with the access point over the wireless LAN.
Check12  Make sure that  Enable bidirectional support  is selected in the Ports sheet of
the properties dialog box of...

Page 927

The Machine Cannot Be Detected in the Wired LAN
Check1 Make sure that the machine is turned on.
Check2 Is Change LAN  in LAN settings  under Device settings  set to Disable LAN ?
LAN settings
Check3
 Make sure that the LAN cable is connected properly.
Make sure that the machine is connected to the router with the LAN cable. If the LAN cable is loose, connect the
cable properly.
If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router.
927
 

Page 928

Other Problems with Network
Forgot an Access Point Name, SSID, or a Network Key
The Message Is Displayed on the Computer Screen During Setup
The Administrator Password Set to the Machine Was Forgotten
Checking Information about the Network
Packets Are Sent Steadily
How to Restore the Machine's Network Settings to Factory Default
928
 

Page 929

Forgot an Access Point Name, SSID, or a Network Key
Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or
WPA/WPA2 Key)
How to Set an Encryption Key
Cannot Connect with an Access Point to Which a WEP or WPA/WPA2
Key Is Set (You Forgot the WEP or WPA/WPA2 Key)
For information on how to set up the access point, refer to the instruction manual provided with the access
point or contact its manufacturer. Make sure that the computer and the access point can...

Page 930

Either TKIP (basic encryption) or AES (secure encryption) is selected automatically for the dynamic
encryption method.
For details, see 
Changing the WPA/WPA2 Detailed Settings .
Note
•
This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2-
Personal).
930
 
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