Canon large format printer iPF770 MFP L36 User Manual
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Printed colors of lines are inaccurate during HP-GL/2 printingPrinted colors of lines are inaccurate during HP-GL/2 printing CauseCorrectiveActionAdjustFaintLinesisOnintheCon-trolPanelmenu.SettingAdjustFaintLinestoOffintheControlPanelmenumayhelpproducetheexpectedre-sults.However,linesinsomecolorsmayappearbroken. HP-GL/2 jobs are printed 6 mm larger than specifiedHP-GL/2 jobs are printed 6 mm larger than specified CauseCorrectiveActionThepagesizeoftheHP-GL/2printjob,ascreatedinthesourceapplication,isincorrect.IntheControlPanelmenu,setPageSizeProcess1toOn.(SeeMenuSettings.)
OtherproblemsOtherproblems Theprinterdoesnotgoon ...................................................................................................................................602 IfthePrinterMakesaStrangeSound ................................................................................................................... 602 Messagesadvisingtocheckthemaintenancecartridgearenotcleared ............................................................... 602 Theprinterconsumesalotofink .......................................................................................................................... 603 InkLevelDetection ............................................................................................................................................... 603 The printer does not go onThe printer does not go on CauseCorrectiveActionTheprinterisunplugged.Plugthepowercordintotheoutlet,andthenturnontheprinter.Thespecifiedvoltageisnotsupplied.Checkthevoltageoftheoutletandbreaker.(SeeSpecifications.)
The printer consumes a lot of inkThe printer consumes a lot of ink CauseCorrectiveActionManyfull-pagecolorimagesareprinted.Inprintjobssuchasphotos,imagesarefilledwithcolor.Thisconsumesalotofink.Thisdoesnotindicateaproblemwiththeprinter.Head Cleaning BintheControlPanelmenuisexecutedfrequent-ly.Head Cleaning BintheControlPanelmenuconsumesalotofink.Thisdoesnotindicateaprob-lemwiththeprinter.Unlesstheprinterhasbeenmovedorstoredforalongperiodoryouaretrou-bleshootingPrintheadproblems,werecommendnotperformingHead Cleaning B,totheextentpossible.Youhavejustfinishedinitialinstal-lation,whenmoreinkiscon-sumedtofillthesystem.Afterinitialinstallationoratthefirst-timeuseaftertransfer,inkflowsintothesystembetweentheInkTankandPrinthead.Althoughtheamountofremaininginkmaydropasaresult,itdoesnotindicateaproblem.ThePrintheadnozzlesareclog-ged.Checkfornozzleclogging.(SeeCheckingforNozzleClogging.)
3 AconfirmationmessageisshownontheDisplayScreenaboutreleasing inkleveldetection.Aftercheckingthemessage,pressthe /
9 Aconfirmationmessageaboutupdatinginkinformationisshownonthe DisplayScreen.Aftercheckingthemessage,pressthe /
iPF770 User'sGuideBasicPrintingWorkflow 15 EnhancedPrintingOptions 29 WindowsSoftware155 MacOSSoftware 275 HandlingandUseofPaper343 ControlPanel437 PrinterParts 475 NetworkSetting485 PrintJobManagement505 AdjustmentsforBetterPrintQuality 525 MaintenanceandConsumables 541 Troubleshooting575 ErrorMessage ErrorMessages ....................................................................................... 608 Messagesregardingpaper ...................................................................... 610 Messagesregardingink .......................................................................... 619 Messagesregardingprintingoradjustment ............................................ 621 Messagesregardingprintheads .............................................................. 622 Messagesregardingthemaintenancecartridge ..................................... 624 MessagesregardingHP-GL/2 ................................................................. 625 OtherMessages ...................................................................................... 626 Specifications629 Appendix 633 imagePROGRAF ErrorMessage 607
ErrorMessagesErrorMessages Borderlessprintngnotpossible. ...........................................................................................................................617 Cannotadjustpaperfeed. .................................................................................................................................... 621 Cannotadjustprinthead. ...................................................................................................................................... 622 Cannotdetectinklevelcorrectly.Closetankcover. ............................................................................................... 619 Cannotdetectpapr .............................................................................................................................................. 616 Cannotrecognizeprinthead. ................................................................................................................................ 622 Checkifinktankisset,anditscoloranddirection. ............................................................................................... 620 Checkprinteddocument. ..................................................................................................................................... 621 CloseInkTankCover ............................................................................................................................................ 620 Donotpulloutinktank. ........................................................................................................................................ 620 Endofpaperfeed. ................................................................................................................................................ 617 ERRORExxx-xxxx(xrepresentsaletterornumber) .............................................................................................. 626 Errorincutterposition. ......................................................................................................................................... 627 Executeprintheadcleaning. .................................................................................................................................. 623 GAROWxxxx(xrepresentsanumber) .................................................................................................................. 626 GL2:W0502Theparameterisoutofrange. ......................................................................................................... 625 GL2:W0504Thiscommandisnotsupported. ..................................................................................................... 625 GL2:WxxxxThememoryisfull.(xxxxis0501,0903,or0904) ............................................................................. 625 Hardwareerror.xxxxxxxx-xxxx(xrepresentsaletterornumber) ........................................................................... 626 Inkinsufficient. ...................................................................................................................................................... 619 Inktankisempty. ................................................................................................................................................. 620 Insertthemaintenancecartridge. ......................................................................................................................... 624 Insufficientpaperforjob ....................................................................................................................................... 613 Leadingedgedetectionerror. ............................................................................................................................... 616 Maint.cart.Thelevelislow ................................................................................................................................... 624 Maintenancecartridgefull. .................................................................................................................................... 624 Maintenancecartridgeproblem. ........................................................................................................................... 624 MediaTypeMismatch ............................................................................................................................................ 610 Multi-sensorerror ................................................................................................................................................. 627 Noinkleft. ............................................................................................................................................................ 619 Noinktankloaded. .............................................................................................................................................. 620 NoMaintenanceCartridgecapacity. ..................................................................................................................... 624 Notmuchinkisleft. .............................................................................................................................................. 620 Papercuttingfailed. .............................................................................................................................................. 616 Paperiscrooked. ................................................................................................................................................. 615 Paperjam ............................................................................................................................................................. 615 Papermismatch ................................................................................................................................................... 610 Papernotalignedwithrightguide. ....................................................................................................................... 616 Paperpositionnotsuitableforborderlessprinting. ............................................................................................... 618 Papersizenotdetected. ....................................................................................................................................... 612 PaprWidthMismatch ............................................................................................................................................ 612 Partsreplacementtimehaspassed. ..................................................................................................................... 627 Prepareforpartsreplacement. ............................................................................................................................. 627 Printheaderror ..................................................................................................................................................... 622 Regularprintingisselected,butarollisloaded. ................................................................................................... 615 Relleverisinwrongposition. ............................................................................................................................... 617 iPF770User'sGuide ErrorMessage ErrorMessages 608
Remainingleveloftheinkcannotbecorrectlydetected.Checkinktank. ..............................................................619 Rollpaperisnotsecurelyincontactwithrollholder. ............................................................................................. 618 Rollprintingisselected,butsheetsareloaded. .................................................................................................... 614 Rollprintingisselected. ........................................................................................................................................ 613 Sheetprintingisselected. ..................................................................................................................................... 614 Thefollowinginktankscannotberecognized. ...................................................................................................... 620 Thepaperistoosmall. ......................................................................................................................................... 611 Thepaperistoosmall. ......................................................................................................................................... 611 Therollisempty. .................................................................................................................................................. 614 Thispapercannotbeused. .................................................................................................................................. 613 ThistypeofpaperisnotcompatiblewithHP-GL/2. .............................................................................................. 625 Topcoverisopen. ................................................................................................................................................ 627 Unknownfile. ........................................................................................................................................................ 627 Wrongmaintenancecartridge. .............................................................................................................................. 624 Wrongprinthead. .................................................................................................................................................. 622iPF770User'sGuide ErrorMessage ErrorMessages 609
MessagesregardingpaperMessagesregardingpaper Papermismatch ...................................................................................................................................................610 MediaTypeMismatch ............................................................................................................................................ 610 Thepaperistoosmall. ......................................................................................................................................... 611 Thepaperistoosmall. ......................................................................................................................................... 611 PaprWidthMismatch ............................................................................................................................................ 612 Papersizenotdetected. ....................................................................................................................................... 612 Insufficientpaperforjob ....................................................................................................................................... 613 Thispapercannotbeused. .................................................................................................................................. 613 Rollprintingisselected. ........................................................................................................................................ 613 Rollprintingisselected,butsheetsareloaded. .................................................................................................... 614 Therollisempty. .................................................................................................................................................. 614 Sheetprintingisselected. ..................................................................................................................................... 614 Regularprintingisselected,butarollisloaded. ................................................................................................... 615 Paperjam ............................................................................................................................................................. 615 Paperiscrooked. ................................................................................................................................................. 615 Papernotalignedwithrightguide. ....................................................................................................................... 616 Cannotdetectpapr .............................................................................................................................................. 616 Leadingedgedetectionerror. ............................................................................................................................... 616 Papercuttingfailed. .............................................................................................................................................. 616 Endofpaperfeed. ................................................................................................................................................ 617 Relleverisinwrongposition. ............................................................................................................................... 617 Borderlessprintngnotpossible. ........................................................................................................................... 617 Paperpositionnotsuitableforborderlessprinting. ............................................................................................... 618 Rollpaperisnotsecurelyincontactwithrollholder. ............................................................................................. 618 Paper mismatchPaper mismatch CauseCorrectiveActionYoutriedtoprintatestpatternforprinteradjust-mentonseveralsheets,butsheetsofdifferenttypesorsizesofpaperwereused.Whenprintingatestpatternforadjustment,usesheetsofthesamesizeandtypeofpaper,intherequiredquantity.PressxorztoselectChange Paper,presstheOKbutton,andreplacethepa-per.(SeeLoadingandPrintingonSheets.)