Canon I Sensys Mf8550cdn User Guide
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Page 551
IMPORTANT: Make sure to hold the paper drawer with both hands, and pull it out gently. Otherwise, you may damage the paper drawer by dropping it, if it slides out too easily. Open the cover. Hold the green knobs, and push down the part shown in the figure. Gently pull out the paper. Hold the green knobs, return the part shown in the figure back in place, and close the cover. Return the part shown in the figure back in place until it clicks. Set the paper drawer. When the screen...
Page 552
0ALJ-0CC When an Error Message Appears If you cannot send a fax or the memory is full, or you encounter operation problems, a message appears on the display. Find out more information about messages in the following list. Black & White copying is restricted. Do you want to log in? Black and white copying is disabled in the Department ID Management.Select and log on with a Department ID for which black and white copying is not disabled. For the Department ID and PIN,...
Page 553
Cannot print RX data. A received document cannot be printed due to the following:Replacement period of the toner cartridge is near. A cover is opened. A toner cartridge is not set. Paper is not set. A document or paper jams. An abnormality occurs. Check whether the problems above are occurring. If messages including causes and solutions appear on the display, check the contents. Cannot receive the fax. Make sure the fax was sent correctly by the sender. The recipients...
Page 554
Cloud Print is unavailable due to an error.Check whether the machine is correctly connected to a wireless LAN or wired LAN. Connecting via Wireless LAN (MF8580Cdw / MF8280Cw Only) Connecting via Wired LAN A port that is used for Cloud Print may be blocked by a firewall or other protection. Check whether the 5222 port is available with your computer. If a proxy server is used on the network, check whether the proxy settings on the machine and the server are correct. For...
Page 555
Connection failed. Check the PSK settings. The network key (PSK) of a wireless router to be connected is not set to the machine correctly.Check the network key (PSK) of the wireless router, and set it to the machine again. Checking the SSID and Network Key Setting Up Connection by Selecting a Wireless Router Setting Up Connection by Specifying Detailed Settings If the problem persists even after checking the network key, check whether the machine is properly installed and ready to...
Page 556
connect to the network. Installation/Settings Problems If the problem persists even after checking the wireless LAN connection, check the security settings of the wireless router. Could not connect using WPS. Wait a moment, then configure the settings again. When automatic setting with WPS was attempted, the connection failed due to an error. Wait for a while, and set again. If the problem persists, check whether the wireless router supports WPS.If WPS is supported: Check...
Page 557
No Paper Paper is not loaded in the paper drawer or the manual feed slot.Load the paper. Loading Paper Paper on which reports or lists can be printed is not loaded. Reports or lists can be printed on A4 or Letter size paper. Load A4 or Letter size paper and set its size. Also, set the paper type to , , , , , or depending on the loaded paper. Loading Paper Specifying Paper Size and Type Paper on which received documents can be printed is not loaded. Received documents can...
Page 558
Paper Size & Settings Mismatch The paper size setting on the operation panel does not match the loaded paper size.Match the paper size setting specified in and the size of the paper that is actually loaded.To use the loaded paper Change the setting of to match the loaded paper size. Specifying Paper Size and Type NOTE: If printing from a computer, check whether the paper size setting in the printer driver matches the loaded paper size. To load paper without changing...
Page 559
Toner is running low.Have a new toner cartridge ready. About Replacement Toner Cartridges Printer Memory Full: Press Status Monitor The memory became full of print data that could not be printed due to errors.Cancel printing of the documents with errors or print the documents by selecting . Canceling Prints Printing is restricted. Do you want to log in? Printing is disabled in the Department ID Management.Select and log on with a Department ID for which printing is not...
Page 560
Shared Key authentication failed. Check the WEP settings. The network key (the WEP key) of a wireless router to be connected is not set to the machine correctly.Check the network key (the WEP key) of the wireless router, and set it to the machine again. Checking the SSID and Network Key Setting Up Connection by Specifying Detailed Settings Connect again by selecting a wireless router or by manually changing the WEP authentication method to . Setting Up Connection by Selecting a...