Canon Eos Rebel T6 1300d Instruction Manual
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291 Troubleshooting Guide If you shoot at night when the background is dark, the shutter speed automatically becomes slow (slow-sync shooting) so that both the subject and background are properly exposed. To prevent a slow shutter speed, under [ 53: Custom Functions (C.Fn) ], set [3: Flash sync. speed in Av mode] to [ 1: 1/200-1/60sec. auto] or [2: 1/200sec. (fixed)] (p.261). In shooting modes (< A> ) whose default setting is < a> (built-in flash auto firing), the built-in flash will be raised automatically when necessary. If you use the built-in flash too often in too short a period of time, the flash may stop firing for a while to protect the light-emitting unit. If you use a flash unit other than an EX-series Speedlite, the flash will always be fired at full output (p.273). Under [ z1: Flash control ], if [Flash metering mode] in [External flash C.Fn setting ] is set to [TTL], the flash will always fire at full output (p.201). If flash exposure compensation is set with the external Speedlite, flash exposure compensation cannot be set with the camera. When the external Speedlite’s flash exposure compensation is canceled (set to 0), flash exposure compensation can be set with the camera. When I use the < f> mode with flash, the shutter speed becomes slow. The built-in flash rises by itself. The built-in flash does not fire. The external flash always fires at full output. Flash exposure compensat ion cannot be set for the external Speedlite.
Troubleshooting Guide 292 Under [ 53: Custom Functions (C.Fn) ], set [3: Flash sync. speed in Av mode ] to [0: Auto ] (p.261). The built-in flash’s pop-up mechanism moves slightly. This is normal and not a malfunction. If you use flash, the shutter will make two sounds each time you shoot (p.141). It indicates that the camera’s internal temperature is high. If the white icon is displayed, the still photo’s image quality may deteriorate. If the red < E> icon is displayed, it indicates that the Live View shooting will soon stop automatically (p.157). It indicates that the camera’s internal temperature is high. If the red icon is displayed, it indicates that the movie shooting will soon stop automatically (p.181). If the card’s writing speed is slow, movie shooting may stop automatically. Use an SD Speed Class 6 “ ” or faster card. To find out the card’s reading/writing speed, refer to the card manufacturer’s Web site, etc. If a movie clip’s file size reaches 4 GB or the shooting length reaches 29 min. 59 sec., the movie shooting will stop automatically. High-speed sync cannot be set in the < f> mode. The camera makes a noise when it is shaken. The shutter makes two shooting sounds during Live View shooting. During Live View sh ooting, a white or red < E > icon is displayed. During movie shooting, a red E icon is displayed. Movie shooting stops by itself.
293 Troubleshooting Guide If [k 1: Movie exposure ] is set to [Auto], the ISO speed will be set automatically. If [Manual ] is set, you can set the ISO speed manually (p.162). If you change the shutter speed or aperture during movie shooting, the changes in the exposure may be recorded. Zooming the lens during movie shooting can cause changes in the exposure regardless of whether the lens’s maximum aperture changes or not. The changes in the exposure may be recorded as a result. If you move the camera to the left or right quickly (high-speed panning) or shoot a moving subject, the image may look distorted. Flickering, horizontal stripes (noise), or irregular exposures can be caused by fluorescent lighting, LED lighting, or other light sources during movie shooting. Also, changes in the exposure (brightness) or color tone may be recorded. With manual exposure, a slow shutter speed may solve the problem. If the camera is connected to a computer, printer, GPS receiver, TV set, or other device with a cable, Wi-Fi cannot be set ([ 53: Wi-Fi/NFC ] will be grayed out). Disconnect the cable before changing any settings. Refer to the Wireless Function Instruction Manual. The ISO speed cannot be set for movie shooting. The exposure changes during movie shooting. The subject looks distorte d during movie shooting. The image flickers or horizontal stripes appear during movie shooting. Wireless Functions Wi-Fi cannot be set.
Troubleshooting Guide 294 In Basic Zone modes and in movie shooting mode, certain tabs and menu options are not displayed. Set the shooting mode to a Creative Zone mode (p.50). Set the color space to sRGB. If Adobe RGB is set, the first character will be an underscore (p.137). It is a movie file (p.189). If the card already contains recorded images, the image number may not start from 0001 (p.188). Check that the correct date and time are set (p.41). Check the time zone and daylight saving time (p.41). The shooting date and time do not appear in the picture. The date and time are instead recorded in the image data as shooting information. When printing, you can imprint the date and time in the picture, using the date and time recorded in the shooting information (p.247). If the number of images recorded on the card exceeds the number the camera can display, [ ###] will be displayed (p.213). Display Problems The menu screen shows fewer tabs and options. The file name’s first charact er is an underscore (“_”). The file name starts with “MVI_”. The file numbering does not start from 0001. The shooting date and time displayed is incorrect. The date and time are not in the picture. [###] is displayed.
295 Troubleshooting Guide If the LCD monitor is dirty, use a soft cloth to clean it. In low or high temperatures, the LCD monitor display may seem slow or may look black. It will return to normal at room temperature. [Eye-Fi settings] will appear only when an Eye-Fi card is inserted in the camera. If the Eye-Fi card has a write-protect switch set to the LOCK position, you will not be able to check the card’s connection status or disable Eye-Fi transmission (p.274). It is the highlight alert (p.234). Overexposed areas with clipped highlight will blink. If the image is protected, it cannot be erased (p.228). Movies edited with a computer cannot be played back with the camera. If you operate the camera’s dials or lens during movie shooting, the operation sound will also be recorded. The LCD monitor does not display a clear image. [Eye-Fi settings] does not appear. Playback Problems Part of the image blinks in black. The image canno t be erased. The movie cannot be played back. Camera operation sound can be heard when the movie is played back.
Troubleshooting Guide 296 During autoexposure movie shooting, if there is a drastic change in the exposure level, the recording will stop momentarily until the brightness stabilizes. In such cases, shoot movies with manual exposure (p.162). An HDMI cable (sold separately) is necessary to connect the camera to a TV set. Using the HDMI Cable HTC-100 (sold separately) is recommended (p.226). Also check that your TV set has an HDMI IN terminal. If the TV set does not have an HDMI IN terminal and has only an A/V IN jack, the camera cannot be connected. Check that the HDMI cable’s plug is inserted all the way in (p.226). If [53: Wi-Fi/NFC ] is set to [Enable], the camera cannot be connected to a TV set. Set [ Wi-Fi/NFC] to [Disable ], then reconnect the camera to the TV set with an HDMI cable. Depending on the card reader and computer OS used, SDXC cards may not be correctly recognized. In such a case, connect your camera to the computer with the interface cable, then transfer the images to your computer using EOS Utility (EOS software, p.314). JPEG c and RAW images cannot be resized with the camera (p.239). The movie has still moments. I cannot connect the ca mera to my TV set. No picture on the TV set. My card reader does no t recognize the card. I cannot resize the image.
297 Troubleshooting Guide If [53: Wi-Fi/NFC ] is set to [Enable], the camera cannot be connected to a printer. Set [Wi-Fi/NFC ] to [Disable ], then reconnect the camera to a printer with an interface cable. Contents displayed on the screen vary depending on the printer. This instruction manual lists all the printing effects available (p.246). Install the EOS software on the computer (p.315). If [53: Wi-Fi/NFC ] is set to [Enable], the camera cannot be connected to a computer. Set [Wi-Fi/NFC ] to [Disable ], then reconnect the camera to a computer with an interface cable. Printing-Related Problems I cannot connect the camera to my printer. There are fewer printing effects than listed in the instruction manual. Computer Connection Problems I cannot download images to a computer.
298 If there is a problem with the camera, an error message will appear. Follow the on- screen instructions. * If the error still persists, write down the error number and contact your nearest Canon Service Center. Error Codes NumberError Message and Solution 01 Communications between the camera and lens is faulty. Clean the lens contacts. Clean the electrical contacts on the camera and lens or use a Canon lens (p.25, 26). 02 Card cannot be accessed. Reinsert/change card or format card with camera. Remove and insert the card again, replace the card, or format the card (p.36, 52). 04 Cannot save images because card is full. Replace card. Replace the card, erase unnecessa ry images, or format the card (p.36, 52, 230). 05 The built-in flash could not be ra ised. Turn the camera off and on again. Operate the power switch (p.39). 10, 20 30, 40 50, 60 70, 80 99 An error prevented shooting. Turn the camera off and on again or re-install the battery. Operate the power switch, remove and install the battery again, or use a Canon lens (p.36, 39). Error number Cause and countermeasures
299 •TypeType:Digital, single-lens reflex, AF/AE camera with built-in flash Recording media: SD memory card, SDHC memory card, SDXC memory cardImage sensor size: Approx. 22.3 x 14.9 mm Compatible lenses: Canon EF lens es (including EF-S lenses) * Excluding EF-M lenses (35mm-equivalent angle of view is that of a lens with approx. 1.6x the focal length indicated.) Lens mount: Canon EF mount • Image SensorType: CMOS sensor Effective pixels: Approx. 18.0 megapixels Aspect ratio: 3:2 Dust delete feature: Dust Delete Data appending, Clean manually • Recording SystemRecording format: Design rule for Camera File System (DCF) 2.0 Image type: JPEG, RAW (14-bit Canon original) RAW+JPEG Large simultaneous recording possible Pixels recorded: L (Large) : Approx. 17.9 megapixels (5184 x 3456) M (Medium) : Approx. 8.0 megapixels (3456 x 2304) S1 (Small 1) : Approx. 4.5 megapixels (2592 x 1728) S2 (Small 2) : Approx. 2.5 megapixels (1920 x 1280) S3 (Small 3) : Approx. 350,000 pixels (720 x 480) RAW : Approx. 17.9 megapixels (5184 x 3456) Create/select a folder: Possible File numbering: Continuous, Auto reset, Manual reset • Image Processing During ShootingPicture Style: Auto, Standard, Portrait, Landscape, Neutral, Faithful, Monochrome, User Def. 1 - 3 Basic+: Ambience-based shots, Light/scene-based shots White balance: Auto (Ambience priority), Auto (White priority), Preset (Daylight, Shade, Cloudy, Tungsten light, White fluorescent light, Flash), Custom White balance correction, and White balance bracketing provided * Flash color temperature information transmission enabled Specifications
300 Specifications Noise reduction: Applicable to long exposures and high ISO speed shots Automatic image brightness correction:Auto Lighting Optimizer Highlight tone priority: Provided Lens peripheral illumination correction: Provided • ViewfinderType: Eye-level pentamirror Coverage: Vertical/Horizontal approx. 95% (with eyepoint approx. 21 mm) Magnification: Approx. 0.8x (-1 m -1 with 50mm lens at infinity) Eye point: Approx. 21 mm (from eyepiece lens center at -1 m-1) Diopric adjustment range: Approx. -2.5 - +0.5 m-1 (dpt) Focusing screen: Fixed, Precision Matte Mirror: Quick-return type Depth-of-field preview: Enabled with Custom Function setting • Autofocus (for viewfinder shooting)Type: TTL secondary image-registration, phase-difference detection AF points: 9-point (Cross-type AF sensitive to f/5.6 with center AF point) Focusing brightness range: EV 0 - 18 (Center AF point) EV 1 - 18 (Other AF points) (With One-Shot AF, at room temperature, ISO 100) AF operation: One-Shot AF, AI Servo AF, AI Focus AF AF-assist beam: Small series of flashes fired by built-in flash • Exposure ControlMetering modes: 63-zone TTL open-aperture metering • Evaluative metering (linked to all AF points) • Partial metering (approx. 10% of viewfinder at center) • Center-weighted average metering Metering brightness range: EV 1 - 20 (at room temperature, ISO 100) Shooting mode: Basic Zone modes: Scene Intelligent Auto, Flash Off, Creative Auto, Portrait, Landscape, Close-up, Sports, Food, Night Portrait Creative Zone modes: Program AE, Shutter-priority AE, Aperture-priority AE, Manual exposure